Page 15 - Top Mongoose Alternatives
DeskAlerts
alert-software.com
DeskAlerts is a robust mass notification and communication platform that empowers an organization to keep its employees informed, safe, and engaged. Its solution delivers instant, multi-channel alerts across all devices, ensuring critical information reaches your team within seconds—whether it’s an emergency alert, an IT outage, or an important corporate update. Why DeskAlerts is Essential for Your Business: * Multi-Channel Communication: Ensure messages reach every employee—whether on desktops, mobile devices, or digital signage—via pop-up alerts, SMS, emails, and scrolling tickers. * Real-Time Notifications: Send emergency alerts and critical updates instantly to protect your workforce and maintain operational continuity. * Customizable and Targeted Messaging: Tailor messages to specific teams, locations, or departments to increase relevance and engagement. * Enhanced Security and Compliance: Meet regulatory requirements by delivering secure, traceable alerts with confirmation of receipt and acknowledgment. * Seamless Integration: Integrate effortlessly with Active Directory, Microsoft Teams, APIs, and other enterprise systems for efficient communication and deployment. Serving Leading Industries: Trusted by top organizations in healthcare, education, government, finance, manufacturing, and beyond, DeskAlerts adapts to the unique communication challenges of every industry, supporting emergency response, employee engagement, change management, and more. Transform Your Internal Communication Strategy: Overcome communication barriers, improve employee engagement, and accelerate response times in critical situations. DeskAlerts’ powerful reporting tools and analytics provide actionable insights to refine your strategy and drive better business outcomes.
Esendex Italia
esendex.it
Exendex, leader in Europe in Mobile Marketing & Service, offers web cloud solutions to manage mobile marketing and service campaigns. The Mission of Esendex is to allow large, medium and small companies to make the most of all the new marketing and advertising opportunities offered by the "Mobile Technologies".
Esendex
esendex.com
Esendex is a global business communication provider, delivering reliable SMS, voice, web, and multichannel solutions. Its powerful yet intuitive products and services allow a business like yours to effectively engage and interact with customers, staff, or suppliers. With direct network connections and a large team of in-house developers to continually develop its messaging technology, it is able to provide the best business communication solutions on the market.
Esendex US
esendex.us
From SMS and WhatsApp to multi-channel mobile journeys, Esendex US helps you deliver business messaging that puts the power in your customers’ hands. Create conversation and true engagement with customer-led communications. Esendex US is a leading provider of business messaging solutions, specializing in SMS, voice, phone, and postal verification APIs. With over 20 years of experience, Esendex helps businesses enhance their customer communications through efficient and scalable messaging services. Esendex US is committed to transforming business communications, offering flexible and scalable options tailored to various business requirements. Whether through their quick-start platform or robust APIs, Esendex empowers organizations to deliver exceptional customer experiences.
Relay Network
relaynetwork.com
Relay is the “customer for life” SaaS company for organizations to more meaningfully engage with their customers. Used by hundreds of teams responsible for the customer experience of over 70 million customers, the Relay Feed provides you with a dedicated, 1:1 engagement channel for every person you serve. Built for the highest rate, quality and depth of engagement, the Feed is populated from day 1 with high-value experiences: those that benefit you and your customers equally. Learn why institutions in financial services, health insurance, pharma and other verticals choose Relay to deepen their customer relationships, loyalty, and trust in order to have more customers for life.
Pocketstop
pocketstop.com
Pocketstop is a communication software solutions company who empowers companies to create personalized, automated messages designed to provide rapid ROI backed by the industry’s best support at a cost customers can afford. Our commitment to excellence propelled us to become the industry’s pioneer in innovative and effective technologies with a portfolio of customer-focused products designed to drive audience behavior, improve efficiency, provide insight and actionable data for decision making and improve ROI to our customers by improving their existing internal or customer communication strategies. The official Pocketstop app for RedFlag (mass notification system) and M360 (multi-channel marketing solution with proximity messaging). RedFlag – Mass Notification System RedFlag is the easiest way to allow for the distribution of critical information. Our solution is a simple, multi-channel mass notification system allowing you to deliver real time alerts and critical information to groups or individuals of any size via email, text messages, voice calls, social media, intranet, signage, and other endpoints. RedFlag can be used for tenant communications, emergency communications, internal message delivery, staffing notifications, and more. M360 - Multi-channel Marketing Solution M360 is an end-to-end marketing solution that streamlines multi-channel marketing execution, delivers personalized messages to shoppers at the most influential moments, and provides user-friendly reporting on KPIs that matter.
VertexOne
vertexone.net
VertexOne is the leading provider of cloud-based SaaS software powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 450 customers in the cloud, it capitalizes on its deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, it empowers its customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.
AI Rudder
airudder.com
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This frees up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.
Activechat
activechat.ai
Revolutionize how you connect with your customers and support your employees. Activechat answers queries and elevates every interaction, managing tasks across customers and employees alike. * All-In-One Platform: Chatbots, assistance, live support, and workflow integrations. * Infinite Customizability: Adaptable to any business requirement. * Rapid Integration: Start in minutes, benefit for a lifetime. ActiveChat is a one-time license purchase with lifetime complimentary software updates. Buy once, install, own forever. That simple. Activechat is one-of-a-kind combination of live chat, smart AI chatbot platform and conversational intelligence tool. They help chatbots and human agents work together to increase sales and provide absolutely awesome customer experiences for businesses of any size. Focused on e-commerce and customer support services, they offer a great visual tool to simplify conversational design and seamlessly integrate automated conversations into existing business framework - CRMs, ERPs, live agents, online shops etc.
TENIOS
tenios.de
TENIOS - licensed cloud communications provider - is part of Apifonica, an Estonian provider of artificial intelligence (AI) and automation solutions. This builds a perfect match between the top technologies cloud communications and service automation. Our mission is to help companies automate communication flows and business processes using AI and cloud technology. Our flagship product is the AI-based Voicebot - a fully customizable solution for automating dialogues in Sales, Marketing, Customer Service, HR and E-Commerce. With locations in Germany, Estonia, Latvia, Poland, Italy and the Netherlands, we serve customers in Europe and worldwide.
Mindful
getmindful.com
Mindful is a best-in-class customer experience solution for the world’s biggest brands. For us, customer-centricity is key—so they bridge the gap between experiences, bringing customers the help you need at a time that’s best for your. Mindful adds emotional intelligence to every interaction by transitioning customers across channels like voice, digital, text, and in-person to provide a premier experience for customers, an empowered experience for agents, and peak efficiency for brands. * Winning the customer journey is critical to a thriving brand, and Mindful bridges the gaps between disconnected experiences. * Digital dead ends are replaced by no-code call schedulers, carrying context over for the customer while creating predictable queue volume. * Traditional hold times are a thing of the past by providing premier callback in the IVR. * Customers expectations are managed with status updates and options to reconnect via SMS. The biggest Fortune 500 brands have been using Mindful to improve contact center metrics like AHT, ASA, Abandonment, and agent happiness. Satisfaction metrics like CSAT, NPS, CES are also improved thanks to seamless transitions and agent preparedness. It all comes together for the very best customer experience that drives revenue and loyalty.
Acqueon
acqueon.com
Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in regulated and non-regulated industries in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships.
Book4Time
book4time.com
Book4Time is a global provider of a cloud-based all-in-one management solution for spa and wellness businesses in over 100 countries. Founded in 2004 by Roger Sholanki and named one of PROFIT 500 Canada's Fastest Growing Companies, Book4Time is a Canadian company and the preferred solution for several of the world's largest and most prestigious beauty and wellness brands on a global scale, with a market reach of over 20 million consumers, managing more than $1.5 billion in annual transaction volume. It is an innovator by nature and continually pushes the boundaries of what’s possible. Whether it is reinventing what drives the spa industry or turning its insights into new unsolved challenges, it is always looking ahead to what’s coming up. Book4Time has increasingly served top luxury hotels’ spas from all over the globe since 2004 and continues to expand its customer base, always innovating and staying one step ahead of the rest of the spa management software providers.
Hippo
jungleworks.com
Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.
ipSCAPE
ipscape.com
IPscape empowers organisations to build customer moments that enhance trust, loyalty and engagement in the AI-era. They provide AI-powered contact centre and communication technology that creates seamless omnichannel customer experiences across Voice, Email, Web Chat and emerging channels. They empower organisations to orchestrate customer journeys that delight their customers to better serve, understand, and respond to their needs. Easily extend the SCAPE platform to meet your unique business requirements by leveraging API’s and integrations to achieve interoperability with a range of internal systems including your CRM, Business Intelligence, and Workforce Management tools.
eGain
egain.com
eGain is a leading AI-powered knowledge platform designed to enhance customer engagement and improve operational efficiency across various industries. With a focus on providing trusted knowledge and process know-how, eGain offers a range of solutions that help organizations manage customer interactions effectively. Key Features: * AI Knowledge Hub: This centralized solution helps create, curate, and deliver knowledge at scale, ensuring that customer service teams have access to the right information at the right time. * Conversation Hub: eGain facilitates seamless multi-channel communication, allowing businesses to engage with customers through various platforms including chat, email, and social media. * Analytics Hub: The platform provides in-depth analytics to measure performance, customer satisfaction, and operational efficiency, enabling continuous improvement.
Botbuz
botbuz.com
BotBuz positions itself as a powerful, no-code chatbot platform that empowers businesses of all sizes to enhance their customer experience, boost sales, and streamline their operations through the use of intelligent, multi-channel chatbots across various platforms like WhatsApp, Instagram, Facebook Messenger, and more.
InteliWise
inteliwise.com
InteliWISE is an enterprise AI chatbot and omni-channel conversational AI platform. InteliWISE provides AI-powered customer engagement solutions, including AI chatbots, voicebots, and live chat/messaging tools for enterprise customers. The platform offers capabilities for automating customer service, sales, marketing, and other business processes through conversational AI. It provides omni-channel support, allowing chatbots and voicebots to be integrated across channels like web, mobile, messaging apps, and voice assistants. InteliWISE claims its solutions can significantly reduce customer service costs and handle high volumes of interactions automatically. The platform is configurable and provides access for customers to train and customize the AI models powering the chatbots and voicebots. InteliWISE serves over 200 enterprise and small business customers across industries like e-commerce, customer service, and marketing. The company was recently acquired by Efecte Plc, a Finnish enterprise software provider. InteliWISE appears to be a mature conversational AI platform focused on driving automation and cost savings for enterprise customer engagement and business processes.
happyml
happyml.com
Happyml is an AI assistant that allows you to use simple voice or text commands to effortlessly control your software applications to complete tasks for you. The more software applications you connect, the more powerful your AI assistant becomes. HappyML is an AI tool that enables you to launch AI chatbots trained on various files and websites within just 5 minutes.These chatbots are built using advanced AI language models, providing cutting-edge conversation capabilities. With HappyML, you can easily connect APIs, files, and websites, and deploy the chatbots on platforms like Slack, Shopify, messengers and websites.The tool offers a seamless experience without the need for coding or complex setups. Joining HappyML is free and doesn't require a credit card.Simply sign up with your Google account or create a new one to get started.
Goodcall
goodcall.com
Conversational AI for small business. Answering service which takes a message, shares open hours, covid policy, location, food ordering, table reservations and more. It is always working for you, is free for a solo business owner and setup takes just a few minutes.
Engageware
engageware.com
Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.
Cord
cord.com
Cord is a toolkit for adding rich collaboration features like chat, commenting, and notifications to digital products and applications. It is designed to help developers, designers, and product teams quickly and easily incorporate powerful collaboration capabilities into their software. Key points about Cord: * Complete SDK for Collaboration: Cord provides a full software development kit (SDK) with pre-built UI components, APIs, and integrations to add collaboration features like chat, presence indicators, threaded comments, and real-time notifications. * Customizable and Flexible: Cord's UI components can be customized extensively using CSS to match the look and feel of the host application. The APIs also allow for building highly bespoke collaboration experiences. * Native User Experience: Cord aims to provide a collaboration experience that feels native and seamless within the host application, rather than an external or bolted-on solution. * Secure and Scalable: Cord's infrastructure is designed with security and scalability in mind, with features like SOC 2 certification to meet enterprise requirements. * Use Cases Across Industries: Cord can be applied to a wide range of use cases, from adding commenting to business intelligence tools, to replacing customer support chat, to integrating AI assistants into document editors. * Quick Implementation: Cord is designed to get collaboration features up and running quickly, with open source demo apps and a "quick start" guide to help developers get started in minutes. Cord aims to be a comprehensive toolkit that empowers product teams to rapidly build high-quality, customized collaboration experiences into their applications.
Cloozo
cloozo.com
Cloozo is a platform that allows users to easily create and customize their own ChatGPT-powered chatbots for their websites. Some key features of Cloozo include: * Intelligent Chatbots: Users can create chatbots that can browse the internet or use custom datasets to converse with website visitors. * Powered by Your Knowledge Base: Chatbots can be trained using information from the user's own website or a set of documents, allowing them to speak the business's language. * Beyond Customization: Cloozo offers a diverse range of visual options to make each chatbot visually distinct and aligned with its specific identity. * Built for Agencies: Cloozo is designed for small and medium-sized businesses as well as agencies who want to offer chatbot services to their clients. * Individual OpenAI Keys: Each chatbot can have its own OpenAI and Pinecone keys, allowing for optimal speed, performance, and security. * Monetization Opportunities: Cloozo empowers agencies to generate higher profits by selling customized chatbots to their clients.
42chat
42chat.com
42Chat is the leading provider of Conversational A.I. Solutions for organizations and events looking to enhance & protect their brand, gain & retain customers, and capture & act on insights.
CHATTERgo
chattergo.com
CHATTERgo is a transformative AI-first conversational solution aimed at enhancing the shopping experience on your store. Unlike traditional chatbots that require complicated flow setup, CHATTERgo's AI-first approach makes use of GPT-4 reasoning and tool utilisation capabilities, together with advanced vector-based search technologies, making it immediately useful for tasks such as product recommendations, answering store policies, checking order statuses, etc. * AI Consultant - Seamlessly handles customer queries, suggests relevant products * Contextual Search - Retrieves precise results beyond just keywords * Enhance Experience - Leveraging user-contributed knowledge for enriched dialogue
Querlo
querlo.com
Querlo is a consulting and marketing technology firm that provides Customized Artificial Intelligence Solutions and data management. We are a team of technologists with offices in the USA, Europe, Asia, and the Middle East. Querlo strategized, designed and launched 14000+ Conversational AI Solutions in collaboration with leading artificial intelligence providers, collecting over 5 million items of data for clients including HSBC, Tetra Pak, IBM, Pfizer and Forbes, to name a few. Querlo is a “Partner” that helps companies successfully migrate into the new Digital Era harnessing the power of technology and AI. Our solutions leverage conversational bots to drive engagement of internal and external stakeholders, facilitate B2B, B2E, B2C and B2G transactions, improve bottom-line performance, gather user data, and generate leads. We consult with our clients about the diverse applications of our AI technologies and how they may be specialized to fit their needs and marketing goals. The applications are endless, we have created bots for social media, websites, blogs, events, and apps. Use cases include but are not limited to: customer service, employee engagement, omni-channel marketing, knowledge exchange, event management, etc. Bots guarantee increased customer conversion and retention rate and provide useful customer insights. Querlo’s analytics dashboard organizes this data into comprehensible charts, so our clients can easily interpret it and market accordingly. To discover how Querlo can benefit your brand, please contact our teams in the USA, Europe, Asia, and the Middle East at [email protected]
AbsolutChat
absolutchat.com
AbsolutChat is a no-code chatbot platform that allows businesses to create chatbots for various social channels like WhatsApp, Facebook, Instagram, etc. It is an all-in-one conversational platform that helps businesses acquire, engage, and support customers 24/7 on any channel. * Automate responses for frequently asked customer questions. * Multi-channel engagement - create chatbots for any social channel and make them live in under an hour. * Centralized inbox and live chat transfer - get a single view of all customer conversations across channels. * Intuitive drag-and-drop flow builder to build intelligent conversations. * Open API and integrations to work with other tools. Why Build a WhatsApp Chatbot? * 8 out of 10 customers prefer messaging over phone calls. * Allows you to give customers the option to start a WhatsApp conversation on the spot. * Increases customer outreach and provides 24/7, 365 days support. * Reduces operational costs and delivers faster responses. Overall, AbsolutChat seems to be a comprehensive conversational platform that enables businesses to quickly set up and manage chatbots across multiple channels, with a focus on WhatsApp as a key messaging platform.
Ebbot
ebbot.com
Ebbot is your go-to platform for automating great service at scale. With service in our DNA, flexible integrations and a safety-first mentality, we equip you with GenAI powered chat tools so you can scale up your service without worrying about losing that personal touch. We're here to eliminate bad service, so you can focus more on delivery and less on remedy.
AtlasRTX
atlasrtx.com
AtlasRTX helps companies create a #customerexperience that sets them apart, by using #AI #chatbots alongside your human teams to engage people at every stage in the buying cycle. Our platform leverages channels people already use daily—like text, Facebook Messenger, and web chat—to create real-time experiences that drive customer acquisition, retention and loyalty, through relevant, on-demand interactions, anytime, anywhere, in any language. #CX #RTX. Our multilingual chatbots provides a level of responsiveness and service not feasible with human resources alone. All of the engagements with customers are tracked in our platform, giving users access to analytics, as well as full data exports for BI tools and other integrations through our APIs.
Netomi
netomi.com
Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises. Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for accuracy, security, and data privacy. Our innovative AI deployment guarantees cost savings, operational efficiencies, and boosts in customer satisfaction, loyalty, revenue, and profitability. Netomi’s no-code solution deploys in weeks, scales automatically, and offers comprehensive tools for non-technical users to easily manage CX AI at scale. This results in a lower total cost of ownership, faster time to market, and reduced reliance on developer resources. Founded in 2016, Netomi leverages the latest AI developments to enhance customer experience, empowering brands with high-quality automated support and tools to augment human agent teams. In a rapidly evolving AI landscape, Netomi makes it easy for brands to meet rising customer expectations and deliver exceptional service.