Page 9 - Top Khoros Alternatives
OneDesk
onedesk.com
OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
Brandmate AI
brandmate.ai
AI-Powered Brand Management Transform the way you manage your business reputation with cutting-edge AI technology. Streamline your review management, social media presence, and content creation with just a few taps, thanks to the power of AI.
StoryPrompt
storyprompt.com
StoryPrompt is a video-first community platform designed to help customer-centric businesses serve more people face-to-face. The first of its kind, StoryPrompt uses asynchronous video to help community builders truly connect with customers at a human level, deepen relationships, and collect testimonials, reviews, and other powerful user generated content.
MyAlice
myalice.ai
The all-in-one customer communication tool for socially active Shopify and WooCommerce brands. Social is the new e-commerce. Customers now treat your brand like a human and want to chat with you on multiple channels. So, we created the modern way to sell and support on support media with conversations. Unlock social commerce for your e-commerce brand in five easy steps to grow your business, build genuine customer relationships, and spend less time on closing orders. 1. Support and sell from one inbox Like you, we also hate switching between countless social apps, websites, and stores. So, manage all your social channels, live chat, and e-commerce orders from one shared inbox. 2. Manage your e-commerce orders View and search your inventory, create or update orders, share product images, view customer details — all without leaving your inbox. 3. Save time and resources on support Deploy no-code chatbots in minutes to save hours on support, auto-respond to common queries, and automate conversations in multiple languages. 4. Collaborate with your teammates Get a full-fledged ticketing tool to assign automatically, reassign members, create canned responses, add tags, and leave notes to support customers the shared way. 5. Take better decisions without even trying = Generate automatic reports on users, sales, agent efficiency, and customer ratings to take better decisions for your team. TLDR: MyAlice brings everything an e-commerce business needs — social media channels, live chat, chatbot, store inventory, payment gateway, a mobile app — all under one platform so that you can sell and support on the go. Anytime. Anywhere. Integrates with your WooCommerce or Shopify store, website, mobile app, and popular social channels like Facebook, Messenger, Instagram, WhatsApp, Viber, Telegram, and Line. Sign up for a free account today or get migration assistance to switch from Gorgias, Delightchat, Richpanel, eDesk, Freshdesk.
ProProfs
proprofs.com
ProProfs is a leading provider of SaaS software designed to create smarter employees and happier customers. With a comprehensive suite of tools, including Training Maker, Knowledge Base, Quiz Maker, Survey Maker, CRM, and more, ProProfs empowers organizations to enhance learning, streamline support, and drive customer satisfaction. Committed to a 100-year mission of customer delight, ProProfs serves over 15 million users across 150+ countries. ProProfs products include: - Training Maker - Quiz Maker - Survey Maker - Qualaroo Insights - Live Chat - Help Desk - Knowledge Base - Project Management - Picreel Popups - BIGContacts CRM - WebinarNinja - CourseNinja ProProfs Smart tools are used by many Fortune 500 companies, such as Sony, Acer, Adobe, Accenture, Cisco & Dell, and users from leading educational institutes like Phoenix, Harvard & Yale. The site hosts more than one million pieces of content in 70+ languages. It is a leading online training and assessment platform with the world's largest library of professional tests & quizzes.
Proofpoint
proofpoint.com
Proofpoint, Inc. is an American enterprise security company based in Sunnyvale, California that provides software as a service and products for inbound email security, outbound data loss prevention, social media, mobile devices, digital risk, email encryption, electronic discovery, and email archiving.
Botmakers
botmakers.net
Botmakers helps agencies and marketers create bots in less time using more than 150 plug-and-play chatbot templates. ------------------ The following types of templates currently available: • Customer service, live chat, customer support, and FAQ chatbots. • Restaurant reservation bots for foodservice companies and restaurant chains. • Appointment, scheduling, and receptionist chatbots for doctors, lawyers, personal coaches, politicians, hotels, brick and mortar agencies, etc. • E-commerce chatbots. • Brand chatbots for apparel companies, movies, non-profits, etc. • Personal chatbots for celebrities, musicians, and politicians. • Delivery chatbots for restaurants and foodservice companies. • Transportation chatbots for airlines, bus, train, and other public transportation companies. • News bots for publishers. • Travel bots for online travel agencies and hotels. • Real Estate scheduling chatbots for brokers and real estate agencies.
Zoko
zoko.io
Make WhatsApp your #1 revenue channel. Growing brands need smarter ways to target customers and drive repeat revenue on WhatsApp. Let Zoko turn your WhatsApp number into your #1 revenue channel.
Seenly
seenly.io
Seenly.io is an auto-publishing scheduler and engagement platform for LinkedIn and other top social networks. Using some clever behind the scenes tech Seenly: * Gives you the best times to post. * Prevents writer's block by providing a range of post ideas. * Checks the tone and language of your posts and suggests improvements. * Shows you the best hashtags to add based on your post. * Can find the best images to make your post stand out. * Let's you tag Facebook pages, Twitter users, LinkedIn organisations and LinkedIn personal profiles to make sure you get people's attention.
Digital Air Strike
digitalairstrike.com
Digital Air Strike is the leading customer engagement technology partner helping 7,700+ businesses leverage digital and social media environments. Our technology, team, and culture contribute to the success of our clients. * Quickly improve your online reputation and digital presence with award-winning technology that attracts new consumers, converts them into buyers, and builds customer loyalty and repeat business. * Targeted ads online and on streaming services deliver high-quality leads to your business, while our award-winning review generation and management improve your online reputation on Google, Facebook, Yelp, and more. * Custom posts on Google, Facebook, Twitter, Instagram, and YouTube engage with your audience and turn search, social and reviews sites into lead generators for your business. * AI-powered chatbots engage your customers on your website, Facebook page, and via text message so no leads are lost and you provide 24/7 customer service. * Digital Air Strike team of experts optimizes all software and services to ensure you get the results you want.
Statusbrew
statusbrew.com
Statusbrew is a social media management platform built around team collaboration; it’s the easiest place to work, discuss, decide, and deliver the best social media experience for your audience. All your social media channels, posts, comments, and messages are now available in one place, not scattered everywhere. So keep your calendar full of amazing content and your inbox empty — or as close to empty as possible. * Manage multiple social media channels and brands with ease. * Give your team access to your brand profiles without sharing passwords. * Schedule and publish posts across multiple social channels & brands in one place. * View, edit, and approve your team’s posts with one tap. * Respond to all your comments, messages, mentions, and reviews across social in one stream. * Quickly get rid of spam, trolls, and bot comments. * Get notifications so you stay focused on what matters. * Measure content performance with real-time analytics.
Marketing 360
marketing360.com
Marketing 360® - The #1 marketing platform® for small business. Everything you need from design, to marketing, to CRM -- Fuel your brand®. Powered by Madwire® Marketing 360 is a combination of integrated marketing software (technology) and professional marketing services (talent), all provided through one powerful platform. It has everything a small business needs to grow from design, to marketing, to CRM and payments. The platform allows businesses to access and optimize their most important marketing channels from one interface, while leveraging talent in the cloud such as marketers, designers, developers, content creators and video pros to execute their marketing on demand. The platform is full-service and piloted by a certified digital marketing executive to help facilitate the brand marketing goals and objectives.
Selz
selz.com
Selz is a simple eCommerce platform that enables you to create online stores, sell from existing websites, or sell through social networks. Selz gives you all the tools you need to build your online presence, sell your products, market to your customers and track sales. Selz is ideal for individuals and small businesses who want to sell physical products, digital products and services. To find out more visit www.selz.com.
Sociamonials
sociamonials.com
Sociamonials is a tool that helps businesses achieve higher ROI with social media marketing. * Capture and Syndicate Your Customer’s Passion: We are the only social suite with customer video recording capability. That means your customers can tell the world how great you are without leaving your website. * Word-of-Mouth Syndication: When customers engage with your campaigns, their videos and recommendations upload to your YouTube channel, your social accounts, and their social accounts. * Killer Social Media Campaigns: Our DIY campaign platform is easy to use and is limited only by your imagination. Templates get you launched in minutes or customize everything to appease the most discerning brand managers. * Socialize Every Marketing Channel: Add social lift to every customer touch-point with our simple to use wizard. Plug social media into your website, emails, direct mail, display ads, fan pages and more with no IT involvement. * Social CRM Database & Analytics: Closed-loop social ROI tracking and link-shortening is baked in. Go beyond the numbers and generate a database of users to identify and connect with top influencers.
HappyFox
happyfox.com
HappyFox is a practical help desk software which provides multi-channel support for customer requests coming from email, web, phone and social media. HappyFox integrates with business applications for Accounting, customer feedback, CRM, commerce and so on. iOS, Android and Windows version of the app enable to provide support through smartphones and tablets. Community forums and knowledge base helps customer provide instant support and connect with each other.
Tweet Binder
tweetbinder.com
Get stats about your X performance in real-time or back in history. Tweet Binder offers a suit of products for X marketers, creators and developers: * X advanced search, analytics and tracking * Tweet Binder Twitter API * Social walls for offline events Track any hashtag, mention, keyword or cashtag in real-time or fetch historical Twitter data. * Get the total impressions your campaign generated * Get the list of people who participated * Get the most liked and retweeted posts * Analyse any topic or trend and its talkers * Track any user on X and compare accounts in a table view and more!
Whippy
whippy.ai
Whippy is a powerful SMS & Email communication platform, designed to elevate business productivity and customer engagement with Automation & AI-driven technology. Key products include Team Inbox, Campaigns, Automations, AI Integration, Sequences, Flows, and Reviews. Whippy's all-in-one solution streamlines communication, seamlessly replaces multiple tools, and empowers businesses to enhanced productivity and maximize their growth.
MavSocial
mavsocial.com
MavSocial is a social media management solution for businesses with multiple locations and profiles. Manage all your publishing, advertising, engagement, reviews, and reporting from one centralized platform MavSocial provides the unique ability for multi-location businesses to quickly and easily create geo-targetted Facebook ads. MavSocial supports Facebook, Instagram, Twitter, YouTube, LinkedIn, Google Business Profiles, and Tumblr.
Verint
verint.com
Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.
Creasquare
creasquare.io
Creasquare is a digital content software focused on helping social media marketers, creators and businesses thrive on social media. Plan, create, repurpose, and schedule your content, all in one place. With Creasquare you can: * Create content from millions of templates and royalty-free images, videos and music * Generate engaging text and captions with AI * Automatically resize your video content to match all formats on social media * Add captions to your content * Schedule your content on all social media platforms … and many more to come!
Shield Analytics
shieldapp.ai
Shield is a user-friendly Linkedin analytics platform enabling businesses and users to uncover social KPIs, monitor performance, and generate reports instantly. With its quickly evolving set of features, Shield is empowering businesses through a data-driven approach to unlock organic Linkedin growth. Businesses and individuals use Shield to drive meaningful engagement on Linkedin, address the needs of their desired audience, and eliminate manual data collection. Used for social selling, employee advocacy, and thought leadership, Shield is your all-in-one platform for taking control of your Linkedin activities through data
BrandMentions
brandmentions.com
BrandMentions is the most effective method of monitoring your brand on the Internet. It is the tool that searches all the digital corners for the mentions of your brand or relevant keyword for your business. Here are some of the things you can do with BrandMentions: - Get real-time notifications on any brand or topic - Get accurate sentiment analysis - Perform efficient web&social listening - Schedule white-label report - Reveal competitors' marketing strategies Visualize the advantages you get https://www.youtube.com/watch?v=Lof02PMrlbM
Terminus
terminusplatform.com
The old way of doing things isn’t working anymore. And, you can’t afford to fall behind. B2B strategies have evolved and the rules to the game have changed. You need the platform, the experts and the tactical playbooks to get you where your business needs to be, especially with the increased pressure to be more efficient with every dollar. Terminus is a platform built for your success. It helps your team meet accounts throughout their entire lifecycle, you need a platform rooted in first-party data that surrounds buyers with engaging digital experiences from account acquisition to expansion and renewal. Our engine is built to drive ROI, minimize fraud, prioritize brand safety, and turn intent into relevant, actionable insight for GTM teams.
Tweet Monk
tweetmonk.com
AI-powered thread publishing tool. Write, schedule, and publish Twitter tweets & threads seamlessly. Grow your engagement on Twitter with analytics and metrics about your account. With our easy-to-use interface, we will help you build your Twitter Audience along with the AI monk.
Asters
asters.ai
Asters is a Social Media Automation software. Streamline, accelerate and optimize Social Media Marketing processes thanks to the use of generative AI. * Speed: streamline social media management processes with automation. * Quality: AI content creation customized on brand voice Gain back time for yourself and begin a new life on social media.
Connectly.ai
connectly.ai
Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conversions. Connectly also centralizes customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram – enabling companies to segment their audience and make data-driven decisions based on its smart reporting.
Wrench.ai
wrench.ai
Wrench.AI builds Big Data-based software and tools that allow leaders to make better decisions and automate initiatives and campaigns to maximize resources for the best possible return.
Chatsimple
chatsimple.ai
Chatsimple, an AI agent for inbound sales & support who engages with your website visitors to understand their needs. It provides clear answers to their questions, showcasing the value your business offers, helps you follow up with personalized email and guides them towards making a purchase, if not then, soon or later. * Promotes your products and services * Makes sure quality leads flow in 24/7 to your CRM * Books meetings with the qualified leads * Understand your visitor's needs and wants * Convert leads with hyper-personalized email That's Chatsimple - The autonomous sales agent for your website
11Sight
11sight.com
Very few organizations pay attention to optimizing the customer journey from the first engagement. Even though, your first meeting with a prospect represents 80% of your deal's success. Introducing 11Sight's #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams. Convert more qualified leads and nail that first meeting with 11Sight. Call us now at https://11sight.com/sales All it takes is one click from any online channel.
Usetiful
usetiful.com
Fight churn with great user onboarding! Usetiful is a Digital Adoption Platform focused on user onboarding, feature adoption, and customer self-service. It is flexible and powerful while remaining simple and affordable. Usetiful aims to close the gap between users and digital systems. Product tours and contextual help increase user retention and engagement in any digital software. With Usetiful you can build product tours, checklists, and tooltips, all without coding! Usetiful offers a free-forever version. It is well suited for single-page applications and complex SaaS portals.