Page 2 - Top Kapiche Alternatives

Canny

canny.io

Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack.

NLSQL

nlsql.com

NLSQL is B2B SaaS for empowering front-lines employees with intuitive Natural Language Interface to poorly accessible corporate data to inform and speed business decisions with significant benefits for enterprises. NLSQL is the first cloud text to SQL API, which works as a web chat interface or MS Teams/Slack application in front of the users. It provides the ability to request any data from multiple data sources for anyone in order to make proper business decisions and drive businesses forwards faster. Besides saving time and money, NLSQL also brings an additional competitive advantage by empowering employees with data, so negotiations with customers and suppliers could be more productive and effective. The success of the future enterprise will combine sophisticated information collection with better user experience, and the Natural Language User Interface comprises much of this user experience by allowing any worker to extract necessary information from sophisticated databases

Heap

heap.io

Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. * Improve customer experience: Pinpoint exactly where users are struggling and quickly make improvements to the customer experience, ensuring an intuitive, enjoyable user experience. * Speed time-to-market and optimize the impact of product and business teams: Rather than relying purely on gut instinct, leverage digital engagement data to test hypotheses and answer questions as they arise. With data-driven insights, confidently bring new features & experiences to market. * Build increasingly valuable features and experiences: Leverage data to build consensus on engineering investments that can be clearly tied to business outcomes. * Understand the full user journey: With native session replay, a complete data foundation, and automated data science, only Heap can surface the insights teams need to win. Over 8,000 businesses use Heap to drive business impact by delivering better experiences and better products. Customers include companies in B2B SaaS, eCommerce, and Financial Services such as Twilio, Logitech, Snapfish, Eventbrite, Esurance, Northwestern Mutual, and e*Trade.

Tune AI

tunehq.ai

Tune AI is driving GenAI adoption at Enterprises. We're backed by Accel, Flipkart Ventures, Together Fund, Speciale Invest, Techstars & other notable investors TuneChat: Our chat app powered by open source models TuneStudio: Our playground for devs to finetune & deploy LLMs ChainFury: Our open source prompt engine available on GitHub

Kimoby

kimoby.com

Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps business service departments reach the right person at the right time. Using the data and resources that businesses already have at their fingertips, Kimoby makes it easy to boost engagement and sales with instant marketing campaigns, automated reminders, multimedia files, and more.

ProProfs

proprofs.com

ProProfs is a leading provider of SaaS software designed to create smarter employees and happier customers. With a comprehensive suite of tools, including Training Maker, Knowledge Base, Quiz Maker, Survey Maker, CRM, and more, ProProfs empowers organizations to enhance learning, streamline support, and drive customer satisfaction. Committed to a 100-year mission of customer delight, ProProfs serves over 15 million users across 150+ countries. ProProfs products include: - Training Maker - Quiz Maker - Survey Maker - Qualaroo Insights - Live Chat - Help Desk - Knowledge Base - Project Management - Picreel Popups - BIGContacts CRM - WebinarNinja - CourseNinja ProProfs Smart tools are used by many Fortune 500 companies, such as Sony, Acer, Adobe, Accenture, Cisco & Dell, and users from leading educational institutes like Phoenix, Harvard & Yale. The site hosts more than one million pieces of content in 70+ languages. It is a leading online training and assessment platform with the world's largest library of professional tests & quizzes.

Verint

verint.com

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.

DeepTalk

deep-talk.ai

Analyzing customer and employee feedback has never been easier with Deep Talk. With just a few clicks, you can turn any text, including surveys, reviews, chats, and emails, into powerful data. This tool allows you to classify and categorize the feedback, determine the sentiment, and gain insight into the NPS and CSAT scores.

ATLAS.ti

atlasti.com

Leveraged by brands and academics alike, ATLAS.ti allows anyone to analyze data and uncover valuable insights – no matter which sector you work in. From basic analysis tasks to the most in-depth research projects: With ATLAS.ti, you can easily unlock actionable findings from your qualitative and mixed methods data with intuitive research tools and best-in-class technology: • Get access to native Mac and Win apps, plus our Web version • All features and tools included in one complete software package • Save time and find insights automatically, powered by AI • Experience seamless project exchange between versions • Take advantage of real-time collaboration for teams • Share multi-user licenses with as many people as you want • Benefit from our free live support and expert training Learn more here: www.atlasti.com

Usersnap

usersnap.com

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Companies such as Red Hat, Erste Bank, Lego, and Harvard University partner with Usersnap to excel in their enterprise growth and operations. Usersnap is a platform to capture, organize, respond, and scale user feedback for agile product testing and instant feature validation. Here are the most popular use cases: - Website customer feedback. - Quality assurance of design and development. - Managing UAT (user acceptance testing) or beta testing. - Gathering feature requests. - In-product user research. How do you know you need a user feedback solution? Ask yourself these 3 questions: - Why are you skipping user testing and stakeholder feedback rounds? Clear bug reports with screen captures, annotations, voice feedback, and automated metadata by Usersnap can free up back-and-forth troubleshooting time and make feedback loops 30% more efficient. - Why are you only taking second-hand feature requests from Sales and CS? Bring first-hand user feedback into daily workflows with 50+ robust integrations, such as Jira, Zendesk, Slack, Asana. Empower your teams to see problems from the user's eyes to solve the right issues. - Why is the user adoption rate low? How do you explain why? Reveal the why of user behaviors with targeted and segmented interactive micro surveys that boost response rates up to 50%. Try Usersnap for free. First 15 days on us.

Evolution AI

evolution.ai

Evolution AI is a multiple award-winning AI data extraction software. By combining computer vision and natural language processing (NLP), our AI models are able to understand and interpret any type of document with unprecedented accuracy. Our technology sets a new standard for automated data extraction: human-like accuracy without laborious configuration and setup. Simply upload documents and the system extracts the relevant information, putting structured data at your fingertips. Seamless integrations with downstream systems make it easy to transform business processes while saving both money and time. WINNER - Credit Strategy's Lending Awards, 'Best Technology Partner', 2023. WINNER - Wealth & Finance's 'Leading Innovators in Data Extraction - Europe', 2021.

Userlytics

userlytics.com

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

Symbl.ai

symbl.ai

Symbl.ai is a conversation intelligence platform that offers developers real-time transcription and insights of unstructured conversation data using advanced deep learning models. The tool provides solutions to various industries such as revenue intelligence, events and webinars, remote collaboration, contact center, and recruiting intelligence. Symbl.ai’s features support custom trackers, summarization, topic modeling, transcription, conversation analytics, and pre-built UI and components for voice, audio, and text data. With its APIs technology, Symbl.ai allows real-time and asynchronous speech recognition for unstructured human conversations, enabling the tool to add intelligence with a single API call. Additionally, the platform provides keyword, phrase, and intent detection in real-time, both in less than 400 milliseconds and via batch/asynchronous requests. Symbl.ai includes speech-to-text integration, allowing the most accurate and asynchronous speech recognition API that is built for human conversations. The tool's conversation analytics generate various metrics to enhance user or agent conversation analytics such as talk-to-listen ratios, words per minute, talk time, and topic-based sentiments. Symbl.ai also supports processing conversations and extracting insights across various conversation channels such as video or audio files, telephony, and streaming. Moreover, Symbl.ai prioritizes customer support, providing flexible plans with no usage commitments and scalable growth options.

Convai

convai.com

Enable your characters with humanlike conversation capabilities in games & virtual world applications.

SurveySparrow

surveysparrow.com

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience and increases survey completion rates by a whopping 40%. Its key features include: * Chat-like Surveys that switch from static to dynamic conversations. * Classic Surveys that ask one question at a time. * Offline surveys that let you collect feedback from even the remotest of places, internet-free. * Offline Survey App that serves as a kiosk for offline data collection. * NPS surveys to measure customer sentiment with a single question. * NPS Word Cloud and Sentiment Analysis to gain an in-depth view of customer sentiments. * 360° assessments to evaluate employee performance across various competencies and create personal development plans. * Multilingual surveys to translate your surveys into the languages of your choice. * Wide range of question types to gather a variety of data from respondents. * Click-free dashboard and highly advanced report filters for generating insightful reports. * Efficient user management to optimize your workflow. * White labeling to customize every element of your survey. * Sub Accounts to manage surveys independently under one parent account. * Single Sign-On to log in to our platform with just a single click. * IP Restriction to restrict account access only to trusted locations and networks. * Survey automation with recurring mode to gauge customer or employee pulse at regular intervals. * Survey sharing across a plethora of channels with the easiest sharing options. * Efficient integrations to avoid the hassle of using multiple software. * Custom CSS to add your own personal touch to every survey. * Workflows to automate recurring tasks and increase action efficiency.

LiveAgent

liveagent.com

LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution. LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2024. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. LiveAgent harnesses the power of an omnichannel universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Personalize your communication by taking advantage of our customer segmentation, automation, built-in CRM, a powerful analytics package as well as our customer knowledge base. Discover over 175+ help desk features and 200+ integrations. Start your free 1-month trial, no credit card required. 200+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Email templates -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter/Instagram/Slack integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. LiveAgent for Startups: Startup program is free for the first 6 months for startups that apply. This is an exclusive opportunity for startups to get access to the best customer support software in the market with no upfront costs. After the first 6 months, startups can continue using LiveAgent at a discounted rate.

VWO

vwo.com

Running an experimentation program is tricky. Whether your goal is to boost website conversion or improve user experience, there’s just so much you need to do to get things right. That’s why thousands of the world's leading enterprise brands like WMG, eBay, Ubisoft, Qualicorp, and others look to VWO for running and scaling their digital experimentation. VWO is the world’s leading web testing and conversion optimization platform that enables growing businesses to optimize their web experience across desktop, mobile, and other devices, to deliver a unique experience. Gathering user insights, prioritizing hypotheses, planning a roadmap, conducting tests, analyzing results - VWO lets you cover the whole 9 yards. VWO is thoughtfully designed for ease of experimentation. You can launch a test within minutes without any help from IT. With certifications including BS and ISO, VWO is fully GDPR compliant and provides robust security by design and default. With industry-leading 24/7 support and a 98% customer satisfaction rate, servicing a billion requests a day while ensuring 100% uptime – VWO is built for Enterprises! VWO’s global customer base includes brands like Vodafone, Samsung, Toyota, and eBay and has helped more than 4,500 brands across the globe to run over 600,000 experiments to date.

Mouseflow

mouseflow.com

Mouseflow is a behavior analytics tool used by more than 210.000 digital marketing, UX, Product, Startups and Enterprise clients to optimize their website experiences. With Mouseflow, you can: • Find out what happens between your visitors' clicks by watching video recordings of their sessions. • Build 6 types of heatmaps for all your pages automatically to understand what is getting their attention. • Set up funnels to watch where and why your visitors drop. • Use form analytics to improve your lead generation. • Launch feedback campaigns to learn more about your visitors. • Analyze your data any way you need with powerful filtering options available in all plans. • Spend time fixing your website issues rather than finding them by filtering your visits by friction score, our machine-learning tool available at no extra cost and on all plans.

tinq.ai

tinq.ai

Tinq.ai is an AI toolkit that provides natural language processing (NLP) capabilities for developers to integrate into their applications. The toolkit includes a range of ready-to-use NLP API tools for tasks such as named-entity recognition (NER), sentiment analysis, text classification, summarization, question answering, text generation, and language detection. It also includes a writing assistant feature, which provides AI-powered multilingual rewriting with paraphrasing API, as well as a plagiarism checker. The toolkit is easy to integrate with existing software, and can be accessed with a single API. It integrates with popular tools such as Zapier, Gmail, Google Sheets, and Google Forms. Tinq.ai is trusted by over 6,000 developers and has processed over 5 million API requests each month. It offers flexible pricing, with a subscription plan or an option to purchase credits.

BugHerd

bugherd.com

BugHerd is the world's leading visual feedback and bug tracking tool for websites. Globally, thousands of great agencies and marketing teams love it for the ease and collaboration it brings to their website projects. BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides full visibility of the project to all stakeholders. BugHerd is a hybrid company with employees working fully remotely, from an office or a mix of the two. The company is headquartered in Melbourne, Australia.

Instabug

instabug.com

Instabug is a software company that provides bug reporting, app performance monitoring, crash reporting, in-app chats, and user surveys for mobile apps. The company founded in 2014.As of September 2019, Instabug has reached over 25,000 companies, 400 millions reported issues and feedbacks received, and 2 billion devices running their SDK worldwide. Instabug's software development kit (SDK) used by Android, iOS, Cordova, Ionic, Xamarin, and web developers during beta testing as well as in live production versions of their apps. It is known for customizable “Shake to Send” feature on the mobile user side and detailed reports on the developer side. Users can attach annotated screenshots, video recordings, and voice notes to supplement their bug reports, which automatically includes network and device logs and repro steps. The SDK also integrates with a range of third-party tools used by developers, including Slack, Zapier, JIRA, Trello, Zendesk, and more.

Promptmetheus

promptmetheus.com

Promptmetheus is a cross-platform Prompt Engineering IDE that helps you augment your apps and workflows with the mighty capabilities of Generative AI. One powerful playground, all providers and LLMs. Device sync, real-time collaboration, full traceability, and much more... Use cases: * Augment apps and services with AI * Develop AI integrations * Automate workflows with AI

DeepOpinion

go.deepopinion.ai

DeepOpinion is an all-in-one platform that enables automation professionals to build enterprise-grade AI automations for text and document processes without code. It leverages cutting-edge machine learning and deep learning models to automate text and document workflows end-to-end. DeepOpinion offers an intuitive dragging and dropping interface for quick automation even in the most complex workflows. The platform provides a growing base of pre-built automation solutions and base templates, making the integration of other applications to the platform via API easy and without additional costs. DeepOpinion also provides real-time tracking and performance dashboarding to monitor automation's effectiveness. DeepOpinion's proprietary auto ML engine enables any user to train custom models easily without the need for specific technical experience. The platform provides certificate training programs required to establish intelligent automation leaders across an organization, making it easier for diverse teams to take advantage of what the solution provides. The platform's security is enterprise-grade, offering the highest standards of information security to minimize cyber risks, maintain user trust and safeguard clients' data. DeepOpinion supports 100+ languages and has an autoscaling setup to automatically add machines and GPUs as loads increase without requiring IT intervention. Overall, DeepOpinion is a powerful tool for automation professionals looking to implement and build industry-leading AI models without code, enabling faster time-to-production, enterprise-grade security, and usage-based pricing aligned with a company's ROI.

Alchemer

alchemer.com

Giving every customer a voice and making every voice matter is at the core of what we do every day at Alchemer. Our wired-in, always-on approach to collecting and acting on feedback allows teams to hear from their customers in the moments that matter most. Alchemer Survey can be used across the enterprise — by CX, Marketing, UX/UI, Product, HR teams and more — because we are fast to implement, easy to use and administer, and quick to return value. Half of Alchemer customers report going live on day one, ready to deploy surveys and analyze feedback.

Featurebase

featurebase.app

Create customizable feedback boards & widgets to effortlessly capture all your user feedback, feature requests, and bug reports. Analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog. Featurebase is a modern product management platform that helps SaaS companies streamline feedback collection, reduce support loads, and announce product updates. It’s loved by thousands of product, marketing, and support teams from companies like Nature.com, User.com, and Screenstudio. Instead of having 4+ different tools, Featurebase offers everything in one place to help you build products your users love: - Feedback collection & voting: Centralize feedback with in-app widgets, integrations, and a dedicated feedback forum. Let users vote on each other's feature ideas, see their total revenue, and focus on the most impactful features. Plus, all upvoters will automatically be notified when you ship their request. - Changelogs: Announce product changes and increase feature adoption with neat in-app popups, notification emails, and a standalone changelog page. - Help Center: Provide self-serve support with a beautiful knowledge base & bring help articles inside your product with a lightweight widget. - Surveys (NPS, CSAT, etc.): Create targeted in-app surveys to ask users anything and measure customer satisfaction.

NetMiner

netminer.com

NetMiner embed internal Python-based script engine which equipped with the automatic Script Generator for unskilled users. Then the users can operate NetMiner with existing GUI or programmable script language.

Plasticity

plasticity.ai

Plasticity builds natural language processing products and APIs to understand unstructured data and extract information from text. Plasticity provides prebuilt solutions to understand unstructured data and API endpoints for natural language processing. So whether you're searching for an off-the-shelf product or building one of your own, we have you covered. Today, we help government agencies and hundreds of companies in technology, law, and medicine, extract information from text.

unitQ

unitq.com

unitQ is the missing link in your feedback loop, providing AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. Category-leading companies like Spotify, Bumble, Pinterest, Reddit, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

UserVoice

uservoice.com

The ultimate tool for product discovery, UserVoice is platform designed to bridge the gap between product teams and their users. Offering a comprehensive feedback management system, UserVoice enables companies to collect, prioritize, and act upon user suggestions and insights. Through an intuitive interface, users can submit their thoughts, vote on existing ideas, and track the progress of suggestions, fostering transparency and trust between a brand and its clientele. Sophisticated analytics tools provide product teams with clear insights into what their customers truly desire, allowing them to make informed decisions and build products that resonate with their user base. UserVoice is not just about feedback; it's about building a better, more customer-centric product with the power of collective intelligence.

AYLIEN

aylien.com

Aylien is an AI-powered news intelligence platform that provides news aggregation, search, and monitoring capabilities for data and analyst teams. The platform aims to help businesses uncover critical insights from global news data. Key features and benefits: * Access to 80,000 news sources and 1.5 million NLP enriched articles daily * Entity-based search and smart content tagging * Sentiment analysis, trend analysis, and contextual clustering * APIs and SDKs for easy integration * Flexible subscription plans