JivoChat

JivoChat is an omnichannel live chat app designed to streamline customer communication across multiple platforms. It integrates live chat, phone, email, and social media messaging into a single dashboard, allowing businesses to manage all customer interactions efficiently. Key features include behavior-based chat triggers, AI-powered chatbots, and real-time visitor tracking, which help personalize customer experiences and automate repetitive tasks.

The app supports multilingual chat, enabling businesses to serve international customers seamlessly. It also offers features like in-chat product sharing, cross-selling, and upselling, which can enhance sales opportunities. JivoChat provides a centralized CRM system to store customer information, facilitating long-term relationship building. Additionally, it supports automated workflows and customizable chat widgets to match your brand's identity.

JivoChat's security features include transport layer security (TLS) for secure data transmission, ensuring that customer interactions remain confidential. The app is available for web, iOS, and Android platforms, making it accessible across various devices. Its scalability and integration capabilities make it suitable for businesses of all sizes, especially those looking to unify their customer communication channels and improve support efficiency.