Grypp

Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience from transactional to emotional. With Grypp, contact center agents deliver a better customer experience, improve conversion rates, reduce handling time, improve compliance and much more. All this while serving customers in a way that's never before been possible. Agents improve performance, reduce call times and increase sales; customers have more compelling and productive experiences; brands gain happier, more loyal customers. Grypp is easy-to-use and works in harmony with existing comms solutions. It can be installed and run in minutes, reaching 47x ROI with immediate tangible value to all users. Grypp is shaping the future of communication, scaling to capitalise on the vast global opportunity to improve call center conversations and plans to reimagine communication globally. Be prepared to be Grypped!