GatherUp

GatherUp

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Website: gatherup.com

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GatherUp is a comprehensive online review management platform designed to streamline the process of collecting, monitoring, and responding to customer reviews across multiple digital platforms. It provides businesses with a centralized dashboard to efficiently manage their online reputation by aggregating reviews from over 30 review sites into one place. This allows for real-time monitoring and timely responses to customer feedback, ensuring that no review goes unnoticed.

Key features of GatherUp include automated review requests and reminders, which can be personalized and customized to fit specific business needs. The platform also offers a review widget and conversion pop-up tools to help businesses showcase their reviews and ratings effectively. Additionally, GatherUp provides detailed reporting capabilities, allowing users to sort, filter, and compare data to benchmark and track their online reputation.

By leveraging GatherUp, businesses can enhance their operational efficiency by automating review collection and organization processes. This enables them to focus on strategic activities while maintaining a strong online presence. The platform also supports sentiment analysis, providing valuable insights into customer preferences and pain points, which can be used to improve products, services, and overall customer experiences. Overall, GatherUp helps businesses maintain transparency and responsiveness in their interactions with customer feedback, which is crucial for building trust and credibility online.

GatherUp is the reputation management platform for multi-location businesses and agencies. They turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. They help you gather customer feedback and insights that improve your reputation/business so you can: 1) Improve the customer experience 2) Attract new customers 3) Retain existing customers And they are automated and organized in a way so you can do this at scale – across multiple locations or businesses. Gather customer feedback from first party to third party reviews to NPS scores and surveys - Review and Feedback Generation and Monitoring - Automation & Integrations Analyze customer feedback for actionable insights - Sentiment Analysis - AI-assisted Smart Insights - Organize and manage reviews based on topic, theme or keywords Leverage insights to engage and retain customers - SMS Marketing Campaigns - Review Replies (AI-generated replies using Smart Reply) - Website Review Widget to display reviews overall, or by location, theme/topic - Social Sharing of Reviews Founded in 2013 by local search marketers and acquired by Traject in 2019, GatherUp is fueled by a remote workforce of customer-centric people with headquarters in Washington state.

Website: gatherup.com

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