Cube

Generate hyper-personal, brand-relevant replies for customer reviews and queries using ChatGPT.

Founded by an alumnus of Stanford, Wharton, and IITs, Cube is a generative AI startup helping multi-location businesses streamline online reputation management and customer care. It is leveraging ChatGPT to revolutionize customer care. Cube helps teams save time on repetitive tasks, boost productivity, and personalize customer interactions at scale.

Cube is powered by ChatGPT, backed by leading investors like Peak XV (previously Sequoia India), Graph Ventures, and angel investors, and trusted by some impressive businesses in healthcare, real estate, hospitality, and storage.

Key Features:

• Review Collection: Unified management across all and any platforms.
• AI-Powered Responses: Generate personalized responses using advanced AI.
• Automated Responses: Automate replies with rule-based responses.
• SEO-Optimized Responses: Enhance your SEO with keyword-rich responses tailored to boost visibility.
• Email Alerts: Get notifications for new reviews and keywords.
• Multi-Location Support: Manage feedback across different locations seamlessly.
• Unlimited Users: Tailor permissions for various team roles.
• Ticketing System: Organize and assign review follow-ups.
• Major Platform Integrations: Seamless connectivity with Google, Yelp, TripAdvisor.
• Sentiment Analysis: Understand customer emotions through advanced analytics.
• Rating Reports: Access concise reports on online ratings.

Special Integrations:

• Restaurants: Trained models which can understand and respond to restaurant reviews on Doordash, UberEats, OpenTable, Grubhub and provide insights on recurring themes in reviews.
• Hotels and Rentals: Integrations with Booking, Expedia, Hotels.com, Agoda, Airbnb for hotel-specific reviews.

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