Page 3 - Top ChatrHub Alternatives
Mehery
mehery.com
Mehery is a young, one year old company, building solutions in the digital space. It’s been founded by a team of technocrats and technologists with cumulative experience of over a 100 years and with extensive experience in the digitization of enterprise systems, digital transformation journeys of large enterprises, and building to scale, social media management systems. Mehery has been born of an idea to democratize customer engagements – informative, acquisitive, proactive, and reactive across all digital assets of an organization. We believe that getting the digitalization correct and providing the ability to mine it on a no-code, digital marketing driven non-event, will be the key to enterprise successes moving forward. Our customers, are our partners, in mutual successes. Our journey, together, has just begun.
Automatorr
automatorr.com
Automatorr's services include: * Specialized talent recruitment for permanent, contract, or casual roles. * Advisory, consulting and implementation across all stages of solution design, implementation, and support. * We offer fully managed software solutions that solve industry specific problems. These solutions can be deployed in days, economically and guarantee return on investment. * Get access to over 1000+ experts through our freelance Online Talent Marketplace to fill gaps in your organization or complete projects within budget and on time.
Plum Voice
plumvoice.com
Plum Voice is a CPaaS technology company that provides automated AI technology solutions through programmable cloud platforms. Plum Voice allows customers to choose from a suite of intelligent virtual voice agents (IVAs) or custom solutions - interactive voice response (IVR), surveys, payment processing, etc. - to automate repetitive tasks, customer interactions and business processes for cost efficiencies and cost savings.
Moveo.AI
moveo.ai
Moveo.AI is what conversational AI was meant to be… Our enterprise-grade platform, driven by generative AI and proprietary Large Language Models (LLMs), revolutionizes customer experiences through self-improving conversational AI agents. Our mission is to demystify AI, making it accessible and simple to use, empowering enterprises to leverage their data, scale their operations and elevate customer experiences. Collaborating with enterprises globally, such as Viva, Kaizen Gaming, Edenred, and Allianz, Moveo.AI has established a solid presence in the USA, Greece, and Brazil. With a global reach spanning over 20 languages, our platform currently caters to a user base exceeding 2 million monthly active users.
Mercury
mercury.ai
Mercury is an easy-to-use, AI-based messaging and live-chat platform for customer experience automation. It enables businesses to provide impactful customer experiences with measurable outcomes on website chat, WhatsApp, and Facebook Messenger. Using conversational AI to take the burden of repetitive service requests off customer-facing teams, Mercury frees up live agents to focus on more complex use cases. Code-free integrations with CRM providers, e-commerce platforms, and conversation design tools allow for an easy connection with Mercury. It gives non-technical teams the ability to build sophisticated service automation with minimal setup overhead and quick time-to-market, and without per-seat charges for live-chat support agents.
Flip CX
flipcx.com
Flip CX is a software company that offers an Alexa-like voice AI experience for businesses to optimize their phone channel for better customer service. Flip CX is backed by Amazon Alexa, Ada, Simon, Attentive, Scop Venture Capital, Bullpen, and Forum Ventures.
Neocom.ai
neocom.ai
We are Neocom, a vibrant and young Saas company striving to provide amazing customer experience to every online shopper. We help businesses to help their customers. Armed with latest technology, we are an exceptional team with an extensive experience. Our AI-powered Guided Selling solution allows you to engage your visitors and let them discover their perfect product within your website. Furthermore you can connect with them via an automatic email function and analyze the first and zero party data you gathered within the Neocom platform. This leads to more engagement, higher conversion rates, higher AOVs and less returns. You can also optimize other departments like Marketing or Procurement, by using the insights generated through Neocom.
DigitalGenius
digitalgenius.com
DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Their AI solution continually learns and evolves from every interaction within their customer network, leveraging more than 50 pre-built use cases, customizable processes, and integrations to help make customers happy. They work with forward-thinking e-commerce and retail businesses around the world such as ON, Selfridges, G-Star, Volcom, Mytheresa, and many others to power better customer experiences online. With DigitalGenius, they will: * Deliver a frictionless buyer journey for e-commerce customers * Drive excellence and future growth with AI for e-commerce * Confidently manage unpredictable and seasonal spikes in volume * Proactively address and resolve issues before customers contact them * Meet consumer expectations online and offline * Implement and use e-commerce automation at scale * Empower agents to successfully serve customers at every touchpoint * Quickly achieve Zero Backlog with backlog automation They help businesses deliver exceptional customer experiences with: * A continuously evolving and improving e-commerce AI platform, built from learnings with forward-thinking e-commerce businesses around the world * 50+ pre-built use cases specifically for e-commerce to easily manage seasonal & unpredictable spikes * Proactive interactions providing up-to-date information on deliveries and returns * Best practices learned from a network of the most innovative e-commerce companies, enabling tailored responses and journeys * Customizable integrations and processes tailored to customers' requirements Easily Access DigitalGenius: * Cloud Technology (SaaS) * Always on: 24/7 365 * Multiple languages are available * Get set up in 1 week with no/low code integrations * Channels Agnostic: Self-Service, Email, Bots, Agents, Proactive, Pre-sales & Voice
Floatbot
floatbot.ai
Floatbot is a SaaS based, “no-code”, end-to-end "Generative AI" powered Conversational AI platform that helps Fintechs and Enterprises automate Customer support, increase Customer Experience and Digital on-boarding through AI powered Chatbots and Voicebots. Its DIY “No Code” platform that allows building hybrid bots using advance Workflow builder and Conversational AI tools. Floatbot is recipient of Emerge50 award at NPC [Nasscom Product Conclave] across 10 categories. Floatbot is top 5 in SaaS category! IDC showcases Floatbot as Innovator for Banking and Financial Services in India [11th December 2019] Bots developed in Floatbot can be launched in Web portal, mobile apps (iOS and Android), Facebook Messenger, Slack, Skype, Telegram, Amazon Alexa, Google Assistant, Google Home, Whatsapp. Floatbot also supports Speech to Text and Text to Speech for Voicebots. Floatbot is integrated with Contact Center for Voicebot. Floatbot is hybrid platform, one of the very few globally, that allows development of Omni-channel Chatbot and Voicebot within hours, where-in a Fintech or Bank can develop several bots that will engage or converse with customer across Chat and Voice channels, at different phases of their journey [Customer Support, Lead validation, KYC verification, Redeem Loyalty points, Payment reminders, Feedback loop, Cross-sell/Up-sell Products, etc]. Floatbot allows users to seamlessly switch between voice and chat channel and still maintain past sessions and context.
CBOT
cbot.ai
CBOT is a leading Conversational AI company, providing enterprise-grade AI solutions in Conversational AI and Generative AI. We specialize in enhancing customer experiences in financial services, e-commerce, telecoms, and customer services sectors through AI-based chatbots, helping businesses achieve their goals of increasing customer loyalty and revenue.
Hoory Conversations
hoory.com
Hoory is an AI-powered customer support assistant that helps your business automate customer communications and provide 24/7 support with zero delays, turning every interaction into a perfect customer experience. Powered by conversational AI, machine learning and natural language processing, Hoory goes beyond automation. It understands customer intent, provides relevant answers and enhances customer loyalty, all while saving time and reducing business costs. And in addition to its advanced AI capabilities, Hoory doubles up as a shared inbox, giving your agents a seamless way to communicate with customers. Key Features ● Inbox Take charge of all your customer communications through this complete management system where you can - carry out and keep track of all customer interactions - have your agents take over conversations from your AI assistant - access your customers’ conversation histories and other data (including contact information, location and other identifiers) - filter conversations by tags, query status, assignees, location, etc. - analyze users’ browsing and activity history to better understand their journey - organize conversations by adding tags and notes - mark priority conversations with a star to better identify your select users ● Training Train your AI assistant to provide accurate and efficient support to your customers - identify common customer queries and teach Hoory to provide instant responses for each question - make conversations more interactive and purposeful by adding buttons, links and images - add personalization to each interaction by having Hoory use customers’ name, reference their location, etc. ● Team Collaboration Invite team members to utilize your AI assistant together and support customers collaboratively. Manage individual permissions and assign specific tasks to the right experts. ● Customizable Widget Style Hoory to match your brand identity by naming your widget, choosing one of the many avatar options and setting up the right color scheme. ● Speech Recognition Give your customers more communication options by having your AI assistant effortlessly convert speech to text and vice versa. Upcoming features ● People Access your entire customer base in the People app with advanced search to view and manage all interactions with end-users. ● Multilingual Support Working in a multilingual market? Provide customer support in 100+ languages by training Hoory in multiple languages at once, while creating a single dialogue. ● Forms Collect more customer information and get more out of your AI assistant by using conversations to trigger the right data collection forms. ● Entities Provide higher personalization by creating custom entities and enabling your AI assistant to recognize these entities (e.g. country, email, phone number, account number, etc.) in customer queries, and take conditional actions based on those. ● Dialogues Have your assistant carry out multi-step conversations and create engaging dialogues with your customers.
Certainly
certainly.io
Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on, and we have customers and partners in over 20 countries worldwide. With its no-code Chatbot Builder, the Certainly Conversational AI Platform offers a fun and easy building experience. The product offers high-quality user experiences across channels, seamless integrations with dozens of business systems, and a powerful, proprietary AI that detects any language and offers ready-to-use content in 14+ languages. Certainly is trusted by brands such as Carlsberg, Tiger of Sweden, Booking.com, Rockwool, Trustpilot, Siksilk, Deloitte, Zendesk, and AKQA.
Churnfree
churnfree.com
Stop Losing Customers. Keep Your Revenue Through Increasing User Retention. Churnfree allows you to create customizable cancellation flows to win back customers and increase their lifetime value for your business, and help in reducing churn by 46% Churn is the number one enemy of any business. It's the silent killer that can erode your customer base and sap your profits. But there's a solution: Churnfree. Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again.
tele-LOOK
tele-look.com
tele-LOOK is the internet-based platform for live video support from Freiburger Solutiness GmbH. Founded in 2016 by managing director Klaus Plüher as part of a creative founding team, Solutiness was one of the pioneers of audiovisual remote technology with tele-LOOK. As a low-threshold offer, tele-LOOK sees itself as a low-investment alternative to predominantly hardware-based systems in the field of visual assistance, such as smart glasses. Solutiness GmbH's offer is aimed at companies that provide technical support services via tele-LOOK. The customers of the industry-open communication service include companies in the mechanical engineering sector, manufacturers of agricultural machinery and commercial vehicles, providers of medical aids as well as companies in the homecare sector or household appliance manufacturers. In 2017, Solutiness GmbH received the “Service Management Award” from the Customer Service Association Germany e.V. for tele-LOOK as an outstanding service innovation. This was followed in 2018 with the “Service Globe Award for technical innovations”, an award for future-oriented solution ideas and approaches in the area of live video support, presented by Euroforum Germany, a subsidiary of the Handelsblatt Media Group.
SwiftSupport
swiftsupport.ai
SwiftSupport is your go-to solution for enhancing customer interactions with the best live chat software and AI chatbots. Designed for both websites and apps, SwiftSupport boosts engagement by providing real-time assistance, enabling businesses to address customer queries promptly. Experience seamless communication that drives customer satisfaction and accelerates your business growth! Key Features: - Document Management: SwiftSupport offers seamless document handling with AI-driven analysis, providing instant answers and insights. - Web Crawling Intelligence: Our advanced web crawling feature extracts relevant data from websites, furnishing comprehensive insights for better decision-making. - Integration Capabilities: Effortlessly integrates with tools like Notion and Google Drive, enhancing productivity without disrupting your workflow. Sectors It Serves: - Customer Support: Elevate engagement with 24/7 AI assistance, reducing response times and improving satisfaction. - Healthcare: Secure, quick access to crucial information, aiding in patient care and data management. - Human Resources: Streamline HR processes with efficient handling of policies and queries. - Finance: Navigate and summarize complex financial data with ease. Why SwiftSupport? - Time Efficiency: Cut support response times by 50%. - Quick Deployment: Ready in minutes with easy integration and customizable themes to match your brand. - User-Friendly: Designed for simplicity and efficiency. SwiftSupport is more than a chatbot; it's an AI revolution for your business, ensuring smarter, faster, and intuitive operations.
SwiftCloud
swiftcloud.ai
SwiftCloud makes service-driven entrepreneurship easy - with a complete suite to run your service-driven business including e-Docs with eSign, advanced forms, CRM, Marketing, Tasks management & more. If you sell services, SwiftCloud can help you grow.
SERV
goserv.com
SERV: The Ultimate Digital Assistant for Home Service Professionals SERV, your digital hub for home service excellence - a platform tailored to the unique rhythms of home service businesses, from solo practitioners to expanding teams. SERV combines the simplicity of a user-friendly mobile app, operational even offline for field technicians, with a comprehensive web portal for administrative staff to effectively manage and dispatch teams. Its platform is the go-to solution for a wide spectrum of home service providers, offering seamless, scalable tools that evolve with the business. Key Features: * AI-Powered Customer Interaction: Felix, its AI autoresponder, ensures consistent, professional communication, catering to client needs promptly and efficiently. * Adaptable CRM System: Perfect for businesses of all sizes, its CRM facilitates effortless management of customer interactions, streamlining the journey from first contact to job completion. * Robust Job Tracking: Stay updated with real-time job tracking capabilities, suitable for individual professionals and larger teams alike. * Cutting-Edge Payment Methods: Embrace the convenience of modern payment options, enhancing client experiences and keeping the business at the forefront of service innovation. * Efficient Call Management: Handle and log calls with ease, ensuring top-tier customer service as the business expands. * User-Friendly Scheduling: Its intuitive scheduling tools make booking services straightforward, reflecting a commitment to customer convenience. * Mobile App for Technicians: The SERV mobile app is designed for speed and simplicity, functioning flawlessly offline to keep technicians connected in the field. * Web Portal for Administration: Streamline operations with its web portal, enabling administrative staff to efficiently dispatch and manage teams.
ScalePX
scalepx.com
ScalePX is an AI-powered platform redefining customer support for e-commerce and retail, enhancing every interaction across the product journey. Built to scale effortlessly, our AI-driven tools help you engage, support, and optimize customer experiences like never before. * Clue AI: Provide instant, accurate, and product-aware answers to customer questions on your online channel, 24/7. Clue AI identifies the product a customer is viewing and offers real-time support, transitioning only complex questions to support agents for efficient resolution. * QuickPage: Replace traditional product manuals with interactive, QR-accessible product pages. It empowers customers to access product manuals, AI support, FAQs, and upsell recommendations directly from their devices. * Help Center: Deliver on-demand, self-service support with a dynamic knowledge base. Customers can easily find product guides, tutorials, and answers to frequently asked questions, and AI support, reducing support inquiries and improving satisfaction. * Analytics Engine: Unlock powerful insights with AI-driven analytics that monitor customer interactions, identify trends, and highlight opportunities for improvement. The Analytics Engine provides a comprehensive view of support performance, helping you optimize customer engagement across channels. Founded to drive innovation in customer experience, ScalePX is committed to helping businesses create exceptional, scalable support systems that keep customers engaged and informed every step of the way.
Pindrop
pindrop.com
Pindrop solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions protect some of the biggest banks, insurers, and retailers in the world using patented technology that extracts an unrivaled amount of intelligence from every call encountered. Pindrop solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation. Pindrop solutions have been implemented in 8 of the top 10 US banks and 5 of the top 7 US life insurers. Additionally, 70% of Pindrop US customers are Fortune 500. Pindrop, a privately held company, headquartered in Atlanta, GA, was founded in 2011 and is venture-backed by Andreessen Horowitz, Citi Ventures, Felicis Ventures, CapitalG, GV, and IVP. For more information, please visit pindrop.com.
Nordis Expresso
nordistechnologies.com
Nordis Technologies is a leader and innovator in providing technology solutions to solve customer communications management and payment challenges. With Nordis’ patented, cloud-based Expresso application and product suite, businesses can quickly and efficiently create and manage critical print and digital communications and payments. Nordis delivers an end-to-end solution, with state-of-the-art lettershop and direct mail services to produce and deliver documents. Privately held Nordis Technologies is based in Coral Springs, Florida. Expresso - Take control of your customer communications management Gain unprecedented control and visibility when preparing, modifying and distributing transactional communications like billing statements, pay reminders, compliance letters, and more. The Expresso customer communications management (CCM) platform enables you to develop templates and easily make changes to printed or digital documents without having to wait on lengthy vendor processes. The Expresso CCM solution seamlessly integrates with our print and mail outsourcing, giving you the best of both worlds: easy-to-use CCM software combined with expert print production and outbound mailing. Customer Communications Management, Simplified * Easily develop reusable document templates through the CCM platform. * Upload a single data file and merge elements to customize each letter, statement, email, welcome kit or marketing piece. * Review documents, generate proofs for sign-off, and make disclosure changes in real time. * Track distribution, run detailed reports and create audit trails from the CCM software. * Integrate seamlessly with our state-of-the-art print and mail production facilities.
Kimiya AI
kimiya.ai
AI Kimiya is an advanced AI digital human that revolutionizes customer interactions with lifelike avatars and human-like responses. Kimiya's AI-powered Digital Human assistant revolutionizes customer service by providing a consistent, scalable, and cost-effective 24/7 solution that addresses the key pain points of human-based customer service. This innovative platform leverages advanced conversational AI technology to deliver natural, human-like interactions, empowering businesses to deliver exceptional customer experiences.
Intelly
intelly.solutions
Intelly redefines the landscape of dashboard applications by focusing on those who truly drive business success—your sales and customer service teams. Its platform integrates gamification to create an environment where healthy competition thrives, fueling motivation and enhancing team dynamics. This approach not only boosts individual performance but also strengthens the overall team spirit. For managers, Intelly offers intuitive tools that make it easy to design and customize dashboards tailored to both team-wide and individual goals. These dashboards provide real-time visibility into key performance metrics, enabling managers to make data-driven decisions quickly and efficiently. In addition to powerful dashboards, Intelly incorporates advanced survey capabilities, offering valuable insights into customer satisfaction and employee performance. By gathering and analyzing feedback, organizations can identify strengths, uncover areas for improvement, and take proactive steps to enhance both customer experience and internal processes. Its platform seamlessly integrates with leading CRM and contact center systems like Salesforce, Genesys Cloud, and Zendesk, ensuring a smooth and efficient workflow. Whether your focus is on driving sales growth or delivering exceptional customer service, Intelly equips your team with the tools needed to excel. At Intelly, it is committed to transforming the way businesses approach performance management, enabling teams to achieve their full potential and delivering outstanding results across the board.
Grypp
grypp.io
Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience from transactional to emotional. With Grypp, contact center agents deliver a better customer experience, improve conversion rates, reduce handling time, improve compliance and much more. All this while serving customers in a way that's never before been possible. Agents improve performance, reduce call times and increase sales; customers have more compelling and productive experiences; brands gain happier, more loyal customers. Grypp is easy-to-use and works in harmony with existing comms solutions. It can be installed and run in minutes, reaching 47x ROI with immediate tangible value to all users. Grypp is shaping the future of communication, scaling to capitalise on the vast global opportunity to improve call center conversations and plans to reimagine communication globally. Be prepared to be Grypped!
Fiidbakk
fiidbakk.com
Website visitors can leave comments and feedback through Fiidbakk widget. Open canvas commenting allows users to leave feedback where it matters the most. This gives website or web app owners clear insights for real improvement Fiidbakk is a tool that lets your users leave comments directly on your website. No pre-set questions, just honest feedback where it matters. It helps you understand exactly what users think and where they face issues, giving you clear insights for real improvement. Get feedback today - pinpoint what matters most to your users and make changes that boost engagement, conversions, and satisfaction.
Feedbucket
feedbucket.app
Feedbucket website feedback tool, is a script you install on your website. This enables users to submit website feedback through screenshots and recordings directly into your project management tool or ticketing system. Visual feedback and annotation tool for bug reporting, website development and design projects. 14 days free trial! Try Feedbucket for free - No credit card. No catches. No BS. Collect website feedback and report bugs directly from the website you are working on, without leaving the site. Get clear feedback with screenshots and video recording sent automatically with all technical data straight into your project management tool; Trello, Jira, Github, etc.. Work smarter: - Save time, 4 - 10 h estimated per project - Includes video recording and annotation - No more PowerPoints or Word documents - No more long and messy email threads - Happy clients and happy dev team In short: Cloud-based platform that helps businesses receive feedback on website functionalities via annotated screenshots, videos and more.
FeatureFind
featurefind.io
FeatureFind empowers businesses of all sizes to harness user feedback for smarter product development. Engage your community by providing a platform for customers and teammates to share insights, vote on desired features, and participate in meaningful discussions. FeatureFind is a user feedback and feature request platform designed to help businesses collect, organize, and prioritize customer input. With an easy-to-use interface, teams can manage feedback, track feature requests, and align product roadmaps with customer needs. FeatureFind simplifies the process of turning feedback into actionable insights, helping product teams build better products faster.
IdeaApe
ideaape.com
The only AI Market Research Tool that works. Identify real problems that your target market faces. Tailor your content strategy to address your clients' unmet pain points. Understand your target market's willingness to pay. Develop a proven go-to-market strategy, backed by real pain points. Understand how your target audience looks at your competitors. Use IdeaApe to successfully identify and address unmet needs in your target market, you can develop groundbreaking products that resonate deeply with customers, creating strong market differentiation and fostering loyalty.
Cyft
cyft.ai
Skip the hassle of logging in and navigating screens in your PSA. Use Cyft to seamlessly update tickets and log billable hours hands-free. Revolutionize your MSP with Cyft, the first AI agent for managed service providers. Streamline operations, automate complex tasks, and transform ticket overload into strategic growth opportunities. Cyft is a cutting-edge platform that leverages artificial intelligence to enhance business operations through advanced data analytics and automation. It focuses on transforming complex data into actionable insights, helping organizations make informed decisions.
Cube
cubehq.ai
Generate hyper-personal, brand-relevant replies for customer reviews and queries using ChatGPT. Founded by an alumnus of Stanford, Wharton, and IITs, Cube is a generative AI startup helping multi-location businesses streamline online reputation management and customer care. It is leveraging ChatGPT to revolutionize customer care. Cube helps teams save time on repetitive tasks, boost productivity, and personalize customer interactions at scale. Cube is powered by ChatGPT, backed by leading investors like Peak XV (previously Sequoia India), Graph Ventures, and angel investors, and trusted by some impressive businesses in healthcare, real estate, hospitality, and storage. Key Features: * Review Collection: Unified management across all and any platforms. * AI-Powered Responses: Generate personalized responses using advanced AI. * Automated Responses: Automate replies with rule-based responses. * SEO-Optimized Responses: Enhance your SEO with keyword-rich responses tailored to boost visibility. * Email Alerts: Get notifications for new reviews and keywords. * Multi-Location Support: Manage feedback across different locations seamlessly. * Unlimited Users: Tailor permissions for various team roles. * Ticketing System: Organize and assign review follow-ups. * Major Platform Integrations: Seamless connectivity with Google, Yelp, TripAdvisor. * Sentiment Analysis: Understand customer emotions through advanced analytics. * Rating Reports: Access concise reports on online ratings. Special Integrations: * Restaurants: Trained models which can understand and respond to restaurant reviews on Doordash, UberEats, OpenTable, Grubhub and provide insights on recurring themes in reviews. * Hotels and Rentals: Integrations with Booking, Expedia, Hotels.com, Agoda, Airbnb for hotel-specific reviews.
Clickiny
clickiny.com
Enhance your business with Clickiny! Increase customer engagement effortlessly with its all-in-one solution for WhatsApp chat buttons, forms, bookings, and more. Clickiny is perfect for businesses and individuals who want to streamline communication through WhatsApp. Whether you're looking to capture leads, manage appointments, or provide an easy way for customers to reach you.