Page 23 - Top Business Apps - Dominican Republic

moinAI

moin.ai

MoinAI is the self-learning AI chatbot solution for digital customer communication for companies. No matter if marketing, sales, or customer service—moinAI is the automation solution that helps to react quickly and efficiently to customer requests around the clock. Depending on the use case, this results in benefits such as increased customer satisfaction, more automated leads, an increased conversion rate, and a reduction in support volume. Numerous companies from various industries have already optimized their customer communication with moinAI. These include Dräger, Geberit, Velux, and Abus. The bandwidth of use cases ranges from first-level support to marketing campaigns to e-commerce strategies and many more. However, one thing is true for each of the above-mentioned use cases: the impressive KPIs resulting from automation. What makes moinAI so special is its ability to learn on its own. The so-called self-learning works by means of several AI principles and ensures that moinAI is a self-runner in the truest sense of the word. Once the AI chatbot has been trained by it and implemented at the respective company, no further and costly training sessions on the part of the company are required. In addition, the language understanding is Natural Language Processing-based (NLP-based), which means that the AI does not understand user queries based on keywords but instead identifies semantic relationships, allowing it to understand long and complicated sentences. Through NLP and AI, moinAI therefore understands even complex messages and learns independently with each user conversation. Thus, moinAI offers a system that grows with the needs and requirements of the company. By the way, moinAI is a product of knowhere GmbH. Knowhere is a company from Hamburg, Germany, founded in 2015 and specialized in the implementation of intelligent chatbots for websites and messenger apps.

Jibility

jibility.com

Jibility is a free tool for building strategic roadmaps, designed to help businesses address and overcome key challenges to achieve their strategic objectives. It's ideally suited to anyone in a strategic planning role across any industry, whether start-up, scale-up or enterprise. The app guides users through a six-step method with its roots in capability-based planning, which culminates in a clear and concise strategic roadmap. With an interactive prioritization matrix, capability map, inbuilt content library, publishing templates and more, Jibility makes it quick and easy to build your strategic roadmap and translate your vision into execution.

Hoick

hoick.io

Hoick's mission is to unlock experience potential for everyone! Hoick empowers businesses to listen to customer and employee feedback, understand and analyze what they hear, and take action to improve and design new experiences. It helps organizations capture and act on customer, market, brand, product, and employee insights, all in one place. Its products and services also include Borrow our Brain, a strategy practice that helps businesses understand, envision, and articulate data as a strategy. By leveraging data as a powerful business strategy, organizations can unlock their full potential and drive success in today’s landscape. When you work with it, you’ll work alongside some of the most seasoned and consumer-obsessed strategists to unlock modern solutions to your biggest business challenges. Founded in 2020 with HQ in Dubai, Hoick is currently serving customers in the UAE, Qatar, Saudi Arabia, and Cyprus.

Hear

hear.ai

Hear Contact Center Intelligence Platform empowers businesses to effortlessly unlock the value of their conversation data. With Hear, organizations can centralize customer feedback from calls, surveys, emails, chats, tickets, and more to gain a clear understanding of what their customers want, need, and expect from their products and services. Hear consolidates all customer insights into one intuitive platform, leveraging AI to analyze data at scale and deliver actionable insights. Key Features: * Interactive Insights Chat * Data Dashboard * Advanced Reporting * Risk & Alert Monitoring * Compliance Tracking * Agent Performance Evaluation * Seamless API Integration Hear integrates with any platform! Transform your customer experience and drive business growth with the power of Hear.

Feelingstream

feelingstream.com

The Feelingstream toolkit is a platform that transcribes (with ASR models), classifies (with NLP models) and provides exciting visibility (with Business Intelligence tool). It can be used to discover new sales leads, detect conversations indicating customer churn but also bottlenecks in the processes or errors in customer service. Large companies lose a massive amount of money if they do not focus on existing customers. Feelingstream protects sensitive data by providing on-premises data security or even data masking and anonymising. The impact of using the Feelingstream tool for large organisations is getting more visibility but also skyrocketing the sales revenue. With the Feelingstream tool Contact Center teams see how well they serve their customers quality-wise, but in addition to that the product units are able to step closer to the customer. Closer to the customer means that the designed processes are visible, trackable and detectable - a great way to enhance the experience for customers and employees. This means more meaningful conversations and better retention rates for companies.

FeedNotch

feednotch.com

FeedNotch is simple yet powerful tool that helps software owners and their teams to collect, organize, analyze and collaborate to build customer feedback driven products. Through a powerful widget you can collect users' insights, be bugs/issues, ideas or other feedback as they use you software. This helps use to immediately file these concerns without have to navigate to different domains and tools or even write long emails to your team. FeedNotch boundaries are endless and we still growing our team and building a better platform for our users to build meaningful software.

Echoes

echoes.io

Echoes is the most interactive customer feedback insights platform, purpose-built as a text analytics and distribution/collaboration layer on top of CX data repositories like Qualtrics, Medallia, Salesforce and SurveyMonkey. For CX leaders, built by CX leaders. It's Voice of the Customer intelligence that drives CX, retention & innovation.

Dolphin AI

getdolphin.ai

Dolphin AI is a Customer Experience (CX) insights platform designed to streamline and enhance the way companies analyse qualitative customer feedback. By centralising feedback from various sources and using AI to turn this data into actionable insights, Dolphin AI empowers CX and Product Teams to prevent churn, build better products, and make customer-centric decisions with ease.

Duplicati

duplicati.com

Duplicati Inc enables IT teams to easily manage backup & recovery at scale via the Duplicati Console and supports the Duplicati Open Source Project.

Odaseva

odaseva.com

Odaseva delivers the strongest data security solution for enterprises running on Salesforce, safeguarding confidentiality and integrity of critical business information. The Odaseva Enterprise Data Security Platform ensures business continuity, regulatory compliance, and powerful protection against threats to Salesforce data. It is designed and built specifically to solve the complex challenges of large-scale global organizations. Odaseva’s integrated suite of security products features Zero Trust architecture and real-time processing that not only meets but anticipates the stringent demands of global compliance. We provide businesses with the tools to prove recovery readiness, streamline precise data restoration, and leverage tools that protect the integrity and availability of critical data. With Odaseva, enterprises can confidently navigate the evolving data security landscape, ensuring that operations remain uninterrupted and aligned with regulatory standards.

SysCloud

syscloud.com

SysCloud creates automatic backups for critical SaaS applications, monitors for malicious files, and delivers powerful insights about your data and compliance - all from one dashboard. SysCloud is SSAE 18 SOC 2 certified, GDPR compliant, and an AWS Advanced Technology Partner.

Hostcomm

hostcomm.co.uk

Hostcomm is one of the first providers of hosted contact centre services in the UK. Established more than 14 years ago, its solution now offers comprehensive omnichannel capabilities with strong inbound and outbound AI functionality. It has over 500 customers. Its support and training centre, along with all its staff, are based in the UK. Its customers get a guarantee of telephone support with a technical expert at all stages of any enquiry. In 2018, its average hold time was only ten seconds, and ticket resolution length was one hour and fifteen minutes. Omnichannel Contact Centre Platform Highlights * AI Chat and Voice: Its chatbot has the intelligence to have natural language conversations. It delivers superior customer engagement, code-free setup, and deeper customization functionality. Able to handle FAQs, problem solving, negotiation, and sales, and installable on a website or any social media platform, it further offers an on-premise hosting option, PCI-DSS level security, intuitive in-window authentication, and a personality engine. The result is a virtual conversation solution able to exceed customer engagement expectations, no matter what the industry. * Hosted Predictive Dialler: Its predictive dialler solution delivers fewer hang-ups, increased rep efficiency, and higher call connect rates. It automates the dialing process with built-in additional intelligence designed to continuously learn, improve, and maximize talk time with the right leads. It also has an integrated voice bot able to work as a virtual agent and make unlimited numbers of calls simultaneously. * Complete Modularised Solution: Its platform includes IVR, SMS, live messaging, email, chatbot, and hosted dialler functionality, enabling customers to communicate in the way they feel most comfortable. It offers these features in one modularised but seamlessly connected, scalable solution, allowing you to choose the channels that best fit your needs and easily expand as your customer base grows.

Communiti Labs

communitilabs.com

Communiti Labs is re-defining the landscape of community engagement through better data-driven decision making. Whether it's analyzing customer feedback, community sentiment, or unstructured data, it empowers teams to leverage insights and guide strategy. It’s so important to build and maintain trust with communities and customers. It facilitates a community-centric approach to engagement by freeing up bandwidth for teams, allowing them to improve planning, communication, and follow-up. Not only does it bring efficiency to data-driven decision making, but it also helps you lead with transparency and accountability. Unleash the speed of AI-powered analysis to automate tasks and save time on projects big and small. It can help analyze data from both in-person engagement activities to digital feedback and online surveys, and it helps you do it FAST!

Pivony

pivony.com

Pivony is a Consumer Intelligence SaaS platform focused on customer retention through conversation analytics and the analysis of consumer opinions, turning feedback into actionable insights. By collecting data from public and internal sources and integrating with a company’s processes like task management and action-taking, Pivony helps brands enhance customer experience and build long-term loyalty.

Luminoso

luminoso.com

Luminoso Technologies, Inc. - born out of the MIT Media Lab – offers the only cloud-based Natural Language Understanding platform for text analytics – supporting natively 15 languages. The Luminoso platform allows organizations to drive better business outcomes by analyzing feedback, sentiments, and unintended biases of the broadest set of constituencies to glean insights within the Voice of the Customer, the Voice of the Employee, and the Voice of your Industry. With Luminoso, organizations can understand the essential stories that drive their businesses. Powered by advanced machine learning, its platform goes beyond surface-level understanding by understanding language as well as a human down to the sutble nuances. It uncovers hidden patterns, sentiments, and biases, empowering organizations to make data-driven decisions with confidence.

Gravite

gravite.net

Gravite is an independently owned and operated global mobile ad tech company dedicated to optimizing revenue for app publishers. The company offers a fully managed service for premium publishers. Gravite’s services include yield management, SDK integrations, account management, reporting and billing services, tech support as well as a dedicated team of expert contact partners. Gravite’s unique solution combines every major programmatic ad marketplace in a single SDK. State-of-the-art in-app header bidding and machine learning-based optimizations ensure the highest advertising revenues for app publishers. Thousands of companies are already successfully monetizing their apps with Gravite, including several of the largest media companies in the world. As a Google Certified Publishing Partner (GCPP), Gravite offers its app publishers maximum support and access to Google advertising platforms. Gravite was founded in 2012 by Patrick Kollmann and Alexander von der Geest in Hamburg, with additional offices in Paris, London and Warsaw. The Gravite team consists of experts with years of experience in the mobile and advertising industry.

Gravite

gravite.io

Step into a new era of operational excellence. Deep dive into your clients problematics, empower your team with strong customers insights - Collect automatically customers conversations across your current tools stack - Focus your analysis on specific customer segments, data sources, time frame & more... - Visualize the topics that matter the most for your customers and prospects Gravite is an artificial intelligence solution that transforms the management of your qualitative data (call recordings, support tickets, emails, CRM, etc.) into a strategic tool. By utilizing our AI modules, you can gain valuable insights to improve your customer service and maximize your ROI. For example, you can: - Identify user pain points over time, enabling proactive interventions to enhance customer satisfaction; - Understand the objectives of your prospects, helping you tailor your sales approaches and increase conversion rates; - Detect and resolve operational issues quickly, optimizing internal processes and reducing costs... With Gravite, turn your data into actionable insights and witness a significant improvement in your performance and profitability.

Adoreboard

adoreboard.com

Amazon, P&G and Allstate use Adoreboard to predict the next best action to improve retention and bottom line using Emotion AI. As a Qualtrics partner we help you elevate human experiences for better satisfaction and loyalty. Adoreboard enables you to: * Reduce manual analysis by up to 90% * Know what to prioritise for maximum ROI * Create executive-ready ‘actionable’ insight reports in a click Improve experience metrics, such as eNPS, NPS and CSAT, by quantifying human emotion for better decision making.

Cycle

cycle.app

Cycle 3.0 – your product feedback, all in one place. The fastest way for your team to capture product feedback and share customer insights – without the busywork. Cycle is a unified feedback platform for modern teams. Cycle creates a single source of truth for user feedback & user research and help you extract insights using AI. Cycle is deeply integrated with Linear & GitHub so you can close the loop with your customers at each release.

ExactVerify

exactverify.com

Email validation is a service at which we excel. We pride ourselves on offering the most accurate and fast email verification service. Our main objective is to provide reliable service at a reasonable price. We are a forward-thinking, customer-focused business that offers creative solutions and services to support client empowerment. We aim to improve productivity and motivate people to work more effectively. We improve the quality of your email list by reducing bounce rates and ensuring your email reaches the intended recipient. Discover how our service can help you get more customers and improve your sender reputation. Reach inbox and happy customers that's what we do best.

TrackOlap

trackolap.com

Business Automation Software, WorkFlow Automation Solutions- TrackOlap™ All In One Lead Sales , Tracking, Lead software to improve your team productivity in the workspace. Request For Demo.

Appaloosa.io

appaloosa.io

We ship your business apps to mobile devices. Enterprise Mobility Management made simple. Configure, deploy and manage business apps. For corporate-owned or personally-enabled mobile devices. Our Solutions: - Mobile Application Distribution: Whether you are testing or deploying an application, Appaloosa helps you set up a private mobile app store to control how all your apps are deployed and to whom they are available to. - Mobile Application Management: When deploying to Bring Your Own Device (BYOD), external or partner users, admins need to find the right balance between user privacy & corporate control. Appaloosa provides Mobile Application Management and ensures that apps are deployed securely without using Mobile Device Management. - Mobile Device Management: For corporate-owned devices, Appaloosa provides an admin-friendly interface to configure devices automatically, manage policies and configurations. We support iOS & Android. iOS support for ad-hoc, in-house profiles and Apple Business Manager. Android support for unknown sources and Android Enterprise with Managed Google Play.

Addigy

addigy.com

Addigy is a cloud-based IT management platform for managing macOS, iOS, iPadOS and tvOS devices. Addigy is the only multi-tenant Apple device management solution designed for IT service providers and enterprise IT teams, offering zero-touch provisioning, asset management, automated monitoring and remediation, access to remote, software deployment, configuration management, and more.

Miradore

miradore.com

Miradore is a cloud-based Mobile Device Management (MDM) platform designed to assist small and medium-sized businesses (SMBs) in securely managing a diverse range of devices, including company-owned and personal Android, iOS, macOS, and Windows devices. Acquired by GoTo in 2022, Miradore offers a comprehensive solution that simplifies the complexities of device management, ensuring that businesses can maintain control over their digital assets while safeguarding sensitive company data. Targeted primarily at SMBs, Miradore addresses the growing need for effective device management in an increasingly mobile workforce. As businesses adopt a mix of personal and corporate devices, the challenges of maintaining security and compliance become more pronounced. Miradore provides a unified platform that allows organizations to monitor and manage their device fleet efficiently, ensuring that all devices are up to date and compliant with company policies. This is particularly beneficial for businesses that operate in regulated industries or handle sensitive information. Key features of Miradore include device inventory management, which allows users to keep track of all devices within their organization. This feature is complemented by robust device and data security measures that protect against unauthorized access and data breaches. Additionally, Miradore offers configuration and restriction capabilities, enabling administrators to set specific policies for different devices based on their roles within the organization. Location tracking is another critical feature, providing real-time insights into device whereabouts, which is essential for both security and operational efficiency. Miradore also excels in application management and patch management, allowing businesses to distribute essential applications seamlessly while ensuring that all devices are running the latest software updates. Automation features further enhance the platform's efficiency, reducing the manual workload on IT teams and streamlining routine tasks. The inclusion of device data and analytics empowers organizations to make informed decisions based on real-time insights into device performance and usage patterns. Getting started with Miradore is straightforward and cost-effective, as it offers a free initial setup with the option to explore additional features through Premium plans. Users can test the platform risk-free with a 14-day trial that requires no credit card information, making it accessible for businesses looking to enhance their device management capabilities without upfront financial commitments. This approach allows organizations to experience the full range of Miradore's features and determine how it can best serve their specific needs.

PagerTree

pagertree.com

On-Call. Simplified. PagerTree makes it easy to schedule on-call rotations, route incoming pages, and alert the right team members every time.

All Quiet

allquiet.app

All Quiet is a modern IT incident management platform offering apps for iOS and Android. All Quiet provides a user-friendly experience that enhances collaboration between software engineers, product managers and dev-ops. It offers solutions for small start-up teams and large enterprise organizations at the same time. Use the tools you know and love: Utilize our cutting-edge incident mapping engine to seamlessly integrate nearly any contemporary observability tool within minutes. Consolidate data from diverse sources, acquire a comprehensive overview of incidents, and troubleshoot effectively for faster resolutions. Don’t lose alerts: Select between various channels. Get informed via Push Notifications, SMS, Emails or Phone Calls depending on the alert’s severity or other customisable criteria. Integrate your favourite collaboration tools like Slack or Discord allowing you to further enhance your alerting framework. On-call and Scheduling Management: Enjoy top-tier rotation and scheduling functionalities with All Quiet. Easily craft schedules, oversee rotations, and facilitate seamless handovers, guaranteeing incidents are allocated to the appropriate team members promptly and efficiently. Escalation Management customised to your needs: Tailor escalation rules, automate notifications, and smartly route incidents based on team Availability. Let your team enjoy the weekends. We only notify those who are part of the current escalation level. Collaborate : Cultivate real-time collaboration among team members using All Quiet. Share incident updates, communicate effectively, and harness collective expertise to accelerate resolution and reduce downtime. Secure: You can trust that your data is safeguarded with stringent security measures and data protection protocols in place. No risk! You can cancel or change your subscription daily. 30 day free trial. The pricing model is transparent and simple, starting at just $ 4.99 per user per month.

Spike.sh

spike.sh

Spike.sh is your go-to platform for incident response and on-call management. We help teams quickly address and resolve incidents with features like real-time phone call alerts, SMS alerts, and seamless integrations with Slack and Microsoft Teams bots. Our status page functionality keeps stakeholders informed about ongoing issues and resolutions. With Spike, you can manage incidents smoothly, and work towards minimal downtime and improved reliability. Hundreds of Engineering and Ops teams from 40+ countries rely on Spike to help keep an eye out for potential incidents.

Way

way.co

Way is unlocking the power of experiences for brands with its all-in-one experiential platform. From highly bespoke curated experiences to one-time brand activations and recurring experiential resources, Way integrates the management of these diverse offerings into a singular technology, eliminating the need for excess third-party platforms that fragment the customer's journey.

Rzilient

rzilient.club

Rzilient facilitates iT management for professionals looking for a complete service that allows the integration of different flows, data and operational approaches for all companies. Rzilient makes automated IT management simpler and more sustainable through a threefold offer: - from the management of all iT subjects via a unique and personalized dedicated platform, - to an exclusive budget control and expense optimization functionality related to IT management, - through the acquisition of hardware (available for purchase or leasing) adapted to the needs and profiles of the teams, and the services that accompany it).

Montra

montra.io

Montra is IT management-as-a-service and used by some of the world’s most recognizable brands to improve the speed, reliability, and security of their most critical IT processes, including employee IT on/offboarding, device and application management, edge-computing compliance, and more. As the nature of work across the world continues to evolve, significantly affected by the recent pandemic, Montra facilitates the shift with innovative software that speeds IT management, strengthens remote security, streamlines important processes, and improves the overall employee-work experience. Montra’s platform directly connects IT onboarding to HR onboarding, vastly improving employee time-to-effectiveness by speeding up application access and device deployments from days to minutes. The innovative IT Management-as-a-Service solution helps ensure every employee has access to the information, resources, and tools they need to be effective and automates IT onboarding directly from the HRIS making certain staff have the devices and access they need as soon as possible.

Fleet

fleet.co

Fleet is a global IT management leader offering comprehensive solutions for equipment rental and device management, with worldwide delivery. With a diverse catalog of over 200 products, including laptops, phones, and office furniture, we streamline IT lifecycles from procurement to support. Our ISO-certified security and commitment to digital equity empower businesses with efficient and sustainable IT practices through an intuitive interface. The Cockpit is an all-in-one platform that enables you to effortlessly rent devices from our catalog, manage your device fleet in real time, activate security governance through our Mobile Device Management (MDM) system, and seamlessly deploy applications. From this single platform, users can ensure consistent practices across their organization.

BlueTally

bluetallyapp.com

Forget about spreadsheets and clunky systems with BlueTally. BlueTally is a powerful asset management software that helps you stay organized and manage everything from pianos to phones. «Where is this?» Get an overview of where your assets are, and how many assets are at a location. «Who has this?» Find which employee that has the asset you're looking for, and who had it beforehand. «How many are left?» Easily see how many assets are ready for checkout, out for repair or currently in use. Try our instant demo on our website for yourself today! Get started for free with all features available up to 50 assets.

Workwize

goworkwize.com

Workwize is the all-in-one global equipment platform that enables IT teams to deploy, manage, and retrieve IT & office equipment for remote employees across 100+ countries within days.

runZero

runzero.com

runZero delivers the most complete security visibility possible, providing organizations the ultimate foundation for successfully managing risk and exposure. Rated number one on Gartner Peer Insights, their leading cyber asset attack surface management (CAASM) platform starts delivering insights in literally minutes, with coverage for both managed and unmanaged devices across the full spectrum of IT, OT, IoT, cloud, mobile, and remote assets. With a world-class NPS score of 82, runZero has been trusted by more than 30,000 users to improve security visibility since the company was founded by industry veterans HD Moore and Chris Kirsch. To discover the runZero Platform for yourself, start a free trial today or visit the website.

quipteams

quipteams.com

quipteams enables +200 companies to efficiently procure, setup, retrieve and store devices globally, offering a unified solution under a single PoC and currency. We also perform setups, resets, cleanings, and specific support requests prior delivery or after retrieval. Order straight from our platform and get a clear overview of your equipment, whether it’s stored in our warehouses or in your employees’ hands with our free IT Asset Tracking Dashboard.

Hector

hectorassetmanager.com

Hector is a SaaS tool for monitoring and tracking your equipment and software from the planning phase to the end of the product life cycle. The application allows, among other things, the management of equipment loans, software licenses, asset depreciation, and Barcode Inventory Management. Hector allows companies to build a list of assets from the ground up to gain greater control over their inventory. Plus you can pay only for the number of assets registered in the system !

Lansweeper

lansweeper.com

Lansweeper is an IT asset management platform provider helping businesses better understand, manage and protect their IT devices and network. Lansweeper helps customers minimize risks and optimize their IT assets by providing actionable insight into their IT infrastructure at all times, offering trustworthy, valuable, and accurate insights about the state of users, devices, and software. Know Your IT Lansweeper automatically and continuously discovers IT assets across your infrastructure — servers, laptops, desktops, virtual & cloud machines, networks devices and IoT assets— to create an always-accurate, up-to-date inventory with detailed and granular IT asset data. Not only the hardware specs, but also the user data and installed software are gathered in one central repository. Lansweeper also discovers devices that only briefly touch the network, as well as shadow IT and for-gotten, idle devices, identifying them accurately. Key Benefits • Increase Visibility: Eliminate blind spots and discover assets you didn't even know about. • Boost Productivity: Automate recordkeeping and reporting to make time for what you do best. • Improve Security: Identify risks, vulnerabilities and non-compliance issues. • Optimize Costs: Reveal needless expenses and manage your IT cost-effectively.

Squid Alerts

squidalerts.com

Squid Alerts ensures that you never miss an alert or call from your clients. Alerts are sent to your team through our online form, email, phone call, or our API. Escalation chain defines who receives the alert, how the alert is sent, and how much time before contacting the next person on the team. On-call calendars allow you to configure primary and secondary on-call resources. Squid Alerts can automatically create the on-call schedule for your team or you can set up custom schedules.

iLert

ilert.com

One platform for alerting, on-call management and status pages. Manage on-call, respond to incidents and communicate them via status pages using a single application.

Gisual

gisual.com

Gisual provides outage intelligence for telecoms and service providers We automate the collection and dissemination of 3rd party outage intel. Gisual’s data intelligence dramatically reduces complexity, costs, and resolution times. Connect and monitor all the devices your network depends on, not just the ones you own.

IsDown

isdown.app

IsDown is a status page aggregator & outage monitoring tool that helps teams stay on top of their critical dependencies. Real-time monitoring and instant notifications for outages in all your tools and cloud providers. Here are some of the benefits: - One single place to monitor ~3200 services; - Alerts of outages in Slack, Email, Datadog, PagerDuty, Microsoft Teams, Google Chat, and Discord. You can also send them elsewhere with our Zapier integration; - Monitor specific components of a service; - Choose which alerts you want to receive by service (All, only critical, or just have it on your dashboard); - A list of the scheduled maintenance coming up; - A weekly digest of how your dependencies behaved during the week; - A status page to share the status of your cloud services with the world;

StatusHub

statushub.com

StatusHub is a flexible IT Incident & Disruption Communication Tool that helps you keep your impacted staff and end users updated effectively. It helps organizations of all sizes establish a clear and flexible incident communication process and build trust. StatusHub’s features make it easy to keep your customers and team informed during any downtime: - Create incidents manually or through integrations; - Create and use templates for incidents and maintenance events; - Create and schedule maintenance events; - Update the incidents or maintenance events; - Use Connected Hubs: Operate multiple status pages in a way to achieve more relevant communication with end-users; - Update end-users by Multiple Notification Channels; - Create Public and Private Status Pages.

AlertOps

alertops.com

AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Velory

velory.com

With Velory, you can connect your entire IT ecosystem in one place. Finally have a unified view of your assets and streamline your IT lifecycle management, from the moment of purchase, through IT Asset Management, till the end of life of your devices.

Sysflows

sysflows.com

Automate business processes with the combination of Forms and Workflows. We're currently in public beta so come and check it out

Zenphi

zenphi.com

Zenphi is a no-code process automation platform built specifically for Google Workspace, empowering any user to easily automate and optimize their workflows. Minimizing time spent in custom code development and maintenance, zenphi enables optimum use of your team’s time to focus on achieving more across higher value tasks. Plus, being built on Google, for Google, and including over 80 thoughtfully developed integrations with Google and popular SaaS services, zenphi makes it easy to connect, streamline and enhance any process with automation and Intelligent Document Processing, with no code required. As an ISO 27001 certified and HIPAA compliant platform, zenphi provides the tools to transform productivity by turning hours of manual processes into set-and-forget workflows, zenphi unlocks greater opportunity for all areas of a business: Automate all Google Workspace administrative tasks in a matter of hours without needing to write code Relieve all team members of repetitive, mundane tasks and the risk of human error Reduce the time and cost to automate any process for any team Reduce reliance on the IT team for simple tasks, maintenance and updates Enable maximum time focused on high value tasks and projects that require a human touch Boost employee satisfaction, engagement and productivity. Limited by only your imagination, zenphi can be used to automate any business process for any department, including: Leave requests Expense approvals Employee on- and offboarding Document approval & digital signing Quote to invoice generation & approvals Automated system monitoring & alerts Automated data extraction & routing with IDP All Google Workspace Admin tasks Anything else! Make zenphi your team’s competitive advantage. It’s easy, and free, to get started.

Clappia

clappia.com

Clappia is a No Code platform on which creating custom process apps is as easy as working with Excel sheets. People inside your organization who don't know anything about mobile app development, coding, cloud hosting, databases, etc. will be able to create very complex apps and streamline different processes within a couple of hours using their business logic and our app builder.

GoRules

gorules.io

GoRules is a modern business rules management system (BRMS) that revolutionizes how organizations handle decision logic in their applications. Built with performance and user experience in mind, GoRules enables both technical and business teams to create, deploy, and manage complex business rules without constant code changes or redeployments. At its core, GoRules features a high-performance rules engine written in Rust, providing native bindings for Node.js, Python, and Go. This architecture ensures lightning-fast rule evaluation while maintaining flexibility across different technology stacks. The platform's intuitive visual interface allows business analysts and domain experts to modify rules directly, bridging the gap between technical implementation and business requirements. Organizations can deploy GoRules in multiple ways to suit their specific needs. The platform can run as a standalone microservice, integrate directly into existing applications through its embeddable engine, or operate as a centralized rules repository. This flexibility, combined with self-hosting capabilities, ensures that companies maintain complete control over their data and decision logic. Key features include: - Visual decision modeling using an intuitive graph-based interface - Decision tables for complex rule management - Multiple deployment options (microservice, embedded, or hybrid) - Support for various cloud providers and infrastructure setups - Built-in version control and release management - Environment-specific deployments (dev, staging, prod) - Enterprise-grade security with SSO integration options GoRules serves diverse business needs, from e-commerce pricing and shipping rules to fintech risk assessment and insurance policy management. The platform's architecture supports high performance at scale, making it suitable for both growing startups and established enterprises handling millions of decisions daily. By simplifying the implementation and management of business rules, GoRules helps organizations become more agile, reduce technical debt, and empower business teams to take ownership of their decision logic while maintaining technical excellence.

Decisimo

decisimo.com

Decisimo simplifies business decision-making with its intuitive platform. Create, update, and deploy rule sets or decision tables tailored to your needs using a drag-and-drop builder. Key features include incorporating AI, machine learning models, and external data via REST APIs. It excels in batch processing tasks like client segmentation, prescoring, and can fetch data from various sources including FTP, Google Cloud, or S3 buckets. Regional endpoint deployment ensures fast responses while adhering to data protection laws. Robust unit testing ensures reliability in decisions.

DecisionRules

decisionrules.io

DecisionRules is a rule engine that lets you create and deploy business rules, while all your rules run in a secure and scalable cloud. Unlike other rule engines, you can create your first rule in 5 minutes and make 100k decisions in a minute via API.

Commerce.AI

commerce.ai

Commerce.AI was founded with the mission to automate decisions and workflows using latest AI technology and to make humans 10x efficient. Commerce.AI helps activate unstructured customer experience data. Its technology extracts attributes, intents, marketing opportunities, and other insights from voice, chat, text, and video data. Its unique strength is that it has hundreds of pre-built integrations and machine learning models to pull such data from public and internal sources such as eCommerce product reviews, contact centers, chats, videos, etc. All extracted insights can be visualized using its dashboard or pushed to other BI tools to enhance customer experience by analyzing and understanding consumer wishlists, use cases, and purchase reasons. Its models can be further trained to extract advanced intelligence for contact centers, marketing, merchandising, and product development.

Product Signals

productsignals.com

Product Signals is a collaborative product backlog platform designed to help teams achieve and maintain product-market fit. The tool facilitates seamless communication and organization of product feedback, enabling teams to effectively prioritize and manage their product development process. Product Signals's core features: * Collaborative Feedback Backlog: Allows teams from Customer Success and Sales to contribute insights, ensuring that all voices are heard. * Fast and Easy Search: Quickly filter, sort, and segment feedback without sifting through outdated data. * Data-Driven Insights: Automatically sync customer data from platforms like Salesforce and HubSpot to quantify feedback with custom weight scores. * Transparency: Communicate the status of product backlog items to stakeholders efficiently, reducing the need for lengthy discussions. * Flexible Notifications and Permissions: Customize notification settings and user permissions to align with team workflows.

Cobbai

cobbai.com

Cobbai transforms genAI integration in customer service with a unique Control Center, the only platform offering transparent and controlled genAI workflows. By centralizing AI-ready processes, knowledge gaps, and agent adoption, we empower team leaders with crucial insights to enhance efficiency and quality. From the Cobbai Deflector for swift inquiries to the Cobbai Assistant for agent support and the Cobbai Dispatcher for ticket analysis and optimization, our solutions cover every aspect of customer service. Let's build the ultimate human-driven genAI together.

Zelta

zelta.ai

Built for Product and Marketing teams, Zelta is an AI feedback hub which allows you to find your customers most painful problems without digging through thousands of calls Zelta helps product teams in B2B SaaS companies prioritize their roadmap with confidence and maximize the value of each decision. It uses generative AI to communicate insights on top customer pain points found in a company’s most valuable asset—qualitative sources of customer feedback such as sales call transcripts, support tickets, and user surveys.

Cotalker

cotalker.com

We unleash the potential of companies, their assets and people, with the fluidity, efficiency and intelligence provided by our SaaS platform & suite of digital products for workflow management. Interconnectable flows, automatable and adaptable to the processes and evolution of the business, in products that range from the total coverage of digital solutions for work flows in the field, to the back office, integrating a panoramic control, because, we understood that those who do not see the full picture will only make incomplete decisions. We create markets with purpose. We envision being the digital front of all operations

Requesty

requesty.ai

Requesty believes that the key to exceptional customer experiences lies in the depth of understanding interactions. While live agents and AI bots handle the frontline of customer engagement, the true potential is often hidden in the nuances of these conversations. Its analytics platform dives deep into every customer interaction, unlocking invaluable insights. By identifying trends, gauging sentiment, and pinpointing conversion and upselling opportunities, it empowers businesses to transform missed opportunities into growth, enhanced retention, and improved CSAT and NPS scores. Join it in revolutionizing customer interaction analysis and driving growth.

Hark

sendhark.com

Allowing brands to build loyalty and achieve more efficient growth through Customer Generated Content! Hark brings customer feedback to life with Customer-Generated Content (CGC) and uses AI to identify ways you can optimize your business.

Apex

apexscore.ai

Apex, a cutting-edge AI research platform developed by a leading industry expert in behavioral science and CX. Apex empowers you to unlock the untapped potential of disengaged customers while attracting high-value ones, giving you the confidence to steer your strategies toward success and elevate your KPIs. It goes beyond traditional feedback approaches, delving deep into the insights and themes that shape customer decisions. Its technology identifies problem areas by analyzing key touchpoints in the customer journey, providing a profound understanding of customer interactions and offering invaluable guidance for targeted improvements. This solution offers unmatched business-driving insights and unwavering support throughout and beyond the integration process, ensuring a seamless and successful fit into any business model.

Yogi

meetyogi.com

Yogi believes in the transformative power of listening. Every consumer voice carries immense impact, whether it be a personal story, shopper pain, or a suggestion for innovation. Yet, many brands fail to unlock this tremendous value, missing critical insights that are essential for staying competitive in today’s fast-paced market. Yogi sifts through the chaos of data to uncover the whispers and shouts that are reshaping product landscapes and defining consumer experiences for consumer goods brands. True understanding goes beyond processing words; it’s about grasping the underlying meanings and sentiment behind them, categorizing and organizing these insights in a way that’s meaningful and easy to act on. Utilizing the power of AI and deep machine learning, Yogi transforms raw data from ratings, reviews, customer calls, emails, and chats into structured, clear insights down to the SKU and attribute level. This process provides brands with precise, actionable intelligence that is directly aligned with business goals, paving the way for impactful outcomes and de-risking future investments. Yogi serves as a strategic ally across the organization—from insights and innovation to consumer experience, marketing, and e-commerce. At Yogi, every piece of feedback not only supports confident, data-driven choices but also elevates consumer engagement by turning insights into real value. Every decision maker has timely access to these insights, ensuring that business strategies are no longer disjointed, effectively backed by shopper voices, and responsive to consumer needs. By delivering exactly what consumers seek, Yogi fosters deeper brand loyalty and satisfaction. This dedication to delivering value strengthens not just brands, but the entire consumer relationship, enhancing life’s everyday moments through better products and experiences.