Page 16 - Top Business Apps - Bahamas

Zenphi

zenphi.com

Zenphi is a no-code process automation platform built specifically for Google Workspace, empowering any user to easily automate and optimize their workflows. Minimizing time spent in custom code development and maintenance, zenphi enables optimum use of your team’s time to focus on achieving more across higher value tasks. Plus, being built on Google, for Google, and including over 80 thoughtfully developed integrations with Google and popular SaaS services, zenphi makes it easy to connect, streamline and enhance any process with automation and Intelligent Document Processing, with no code required. As an ISO 27001 certified and HIPAA compliant platform, zenphi provides the tools to transform productivity by turning hours of manual processes into set-and-forget workflows, zenphi unlocks greater opportunity for all areas of a business: Automate all Google Workspace administrative tasks in a matter of hours without needing to write code Relieve all team members of repetitive, mundane tasks and the risk of human error Reduce the time and cost to automate any process for any team Reduce reliance on the IT team for simple tasks, maintenance and updates Enable maximum time focused on high value tasks and projects that require a human touch Boost employee satisfaction, engagement and productivity. Limited by only your imagination, zenphi can be used to automate any business process for any department, including: Leave requests Expense approvals Employee on- and offboarding Document approval & digital signing Quote to invoice generation & approvals Automated system monitoring & alerts Automated data extraction & routing with IDP All Google Workspace Admin tasks Anything else! Make zenphi your team’s competitive advantage. It’s easy, and free, to get started.

Clappia

clappia.com

Clappia is a No Code platform on which creating custom process apps is as easy as working with Excel sheets. People inside your organization who don't know anything about mobile app development, coding, cloud hosting, databases, etc. will be able to create very complex apps and streamline different processes within a couple of hours using their business logic and our app builder.

GoRules

gorules.io

GoRules is a modern business rules management system (BRMS) that revolutionizes how organizations handle decision logic in their applications. Built with performance and user experience in mind, GoRules enables both technical and business teams to create, deploy, and manage complex business rules without constant code changes or redeployments. At its core, GoRules features a high-performance rules engine written in Rust, providing native bindings for Node.js, Python, and Go. This architecture ensures lightning-fast rule evaluation while maintaining flexibility across different technology stacks. The platform's intuitive visual interface allows business analysts and domain experts to modify rules directly, bridging the gap between technical implementation and business requirements. Organizations can deploy GoRules in multiple ways to suit their specific needs. The platform can run as a standalone microservice, integrate directly into existing applications through its embeddable engine, or operate as a centralized rules repository. This flexibility, combined with self-hosting capabilities, ensures that companies maintain complete control over their data and decision logic. Key features include: - Visual decision modeling using an intuitive graph-based interface - Decision tables for complex rule management - Multiple deployment options (microservice, embedded, or hybrid) - Support for various cloud providers and infrastructure setups - Built-in version control and release management - Environment-specific deployments (dev, staging, prod) - Enterprise-grade security with SSO integration options GoRules serves diverse business needs, from e-commerce pricing and shipping rules to fintech risk assessment and insurance policy management. The platform's architecture supports high performance at scale, making it suitable for both growing startups and established enterprises handling millions of decisions daily. By simplifying the implementation and management of business rules, GoRules helps organizations become more agile, reduce technical debt, and empower business teams to take ownership of their decision logic while maintaining technical excellence.

Decisimo

decisimo.com

Decisimo simplifies business decision-making with its intuitive platform. Create, update, and deploy rule sets or decision tables tailored to your needs using a drag-and-drop builder. Key features include incorporating AI, machine learning models, and external data via REST APIs. It excels in batch processing tasks like client segmentation, prescoring, and can fetch data from various sources including FTP, Google Cloud, or S3 buckets. Regional endpoint deployment ensures fast responses while adhering to data protection laws. Robust unit testing ensures reliability in decisions.

DecisionRules

decisionrules.io

DecisionRules is a rule engine that lets you create and deploy business rules, while all your rules run in a secure and scalable cloud. Unlike other rule engines, you can create your first rule in 5 minutes and make 100k decisions in a minute via API.

Commerce.AI

commerce.ai

Commerce.AI was founded with the mission to automate decisions and workflows using latest AI technology and to make humans 10x efficient. Commerce.AI helps activate unstructured customer experience data. Its technology extracts attributes, intents, marketing opportunities, and other insights from voice, chat, text, and video data. Its unique strength is that it has hundreds of pre-built integrations and machine learning models to pull such data from public and internal sources such as eCommerce product reviews, contact centers, chats, videos, etc. All extracted insights can be visualized using its dashboard or pushed to other BI tools to enhance customer experience by analyzing and understanding consumer wishlists, use cases, and purchase reasons. Its models can be further trained to extract advanced intelligence for contact centers, marketing, merchandising, and product development.

Product Signals

productsignals.com

Product Signals is a collaborative product backlog platform designed to help teams achieve and maintain product-market fit. The tool facilitates seamless communication and organization of product feedback, enabling teams to effectively prioritize and manage their product development process. Product Signals's core features: * Collaborative Feedback Backlog: Allows teams from Customer Success and Sales to contribute insights, ensuring that all voices are heard. * Fast and Easy Search: Quickly filter, sort, and segment feedback without sifting through outdated data. * Data-Driven Insights: Automatically sync customer data from platforms like Salesforce and HubSpot to quantify feedback with custom weight scores. * Transparency: Communicate the status of product backlog items to stakeholders efficiently, reducing the need for lengthy discussions. * Flexible Notifications and Permissions: Customize notification settings and user permissions to align with team workflows.

Cobbai

cobbai.com

Cobbai transforms genAI integration in customer service with a unique Control Center, the only platform offering transparent and controlled genAI workflows. By centralizing AI-ready processes, knowledge gaps, and agent adoption, we empower team leaders with crucial insights to enhance efficiency and quality. From the Cobbai Deflector for swift inquiries to the Cobbai Assistant for agent support and the Cobbai Dispatcher for ticket analysis and optimization, our solutions cover every aspect of customer service. Let's build the ultimate human-driven genAI together.

Zelta

zelta.ai

Built for Product and Marketing teams, Zelta is an AI feedback hub which allows you to find your customers most painful problems without digging through thousands of calls Zelta helps product teams in B2B SaaS companies prioritize their roadmap with confidence and maximize the value of each decision. It uses generative AI to communicate insights on top customer pain points found in a company’s most valuable asset—qualitative sources of customer feedback such as sales call transcripts, support tickets, and user surveys.

Cotalker

cotalker.com

We unleash the potential of companies, their assets and people, with the fluidity, efficiency and intelligence provided by our SaaS platform & suite of digital products for workflow management. Interconnectable flows, automatable and adaptable to the processes and evolution of the business, in products that range from the total coverage of digital solutions for work flows in the field, to the back office, integrating a panoramic control, because, we understood that those who do not see the full picture will only make incomplete decisions. We create markets with purpose. We envision being the digital front of all operations

Requesty

requesty.ai

Requesty believes that the key to exceptional customer experiences lies in the depth of understanding interactions. While live agents and AI bots handle the frontline of customer engagement, the true potential is often hidden in the nuances of these conversations. Its analytics platform dives deep into every customer interaction, unlocking invaluable insights. By identifying trends, gauging sentiment, and pinpointing conversion and upselling opportunities, it empowers businesses to transform missed opportunities into growth, enhanced retention, and improved CSAT and NPS scores. Join it in revolutionizing customer interaction analysis and driving growth.

Hark

sendhark.com

Allowing brands to build loyalty and achieve more efficient growth through Customer Generated Content! Hark brings customer feedback to life with Customer-Generated Content (CGC) and uses AI to identify ways you can optimize your business.

Apex

apexscore.ai

Apex, a cutting-edge AI research platform developed by a leading industry expert in behavioral science and CX. Apex empowers you to unlock the untapped potential of disengaged customers while attracting high-value ones, giving you the confidence to steer your strategies toward success and elevate your KPIs. It goes beyond traditional feedback approaches, delving deep into the insights and themes that shape customer decisions. Its technology identifies problem areas by analyzing key touchpoints in the customer journey, providing a profound understanding of customer interactions and offering invaluable guidance for targeted improvements. This solution offers unmatched business-driving insights and unwavering support throughout and beyond the integration process, ensuring a seamless and successful fit into any business model.

Yogi

meetyogi.com

Yogi believes in the transformative power of listening. Every consumer voice carries immense impact, whether it be a personal story, shopper pain, or a suggestion for innovation. Yet, many brands fail to unlock this tremendous value, missing critical insights that are essential for staying competitive in today’s fast-paced market. Yogi sifts through the chaos of data to uncover the whispers and shouts that are reshaping product landscapes and defining consumer experiences for consumer goods brands. True understanding goes beyond processing words; it’s about grasping the underlying meanings and sentiment behind them, categorizing and organizing these insights in a way that’s meaningful and easy to act on. Utilizing the power of AI and deep machine learning, Yogi transforms raw data from ratings, reviews, customer calls, emails, and chats into structured, clear insights down to the SKU and attribute level. This process provides brands with precise, actionable intelligence that is directly aligned with business goals, paving the way for impactful outcomes and de-risking future investments. Yogi serves as a strategic ally across the organization—from insights and innovation to consumer experience, marketing, and e-commerce. At Yogi, every piece of feedback not only supports confident, data-driven choices but also elevates consumer engagement by turning insights into real value. Every decision maker has timely access to these insights, ensuring that business strategies are no longer disjointed, effectively backed by shopper voices, and responsive to consumer needs. By delivering exactly what consumers seek, Yogi fosters deeper brand loyalty and satisfaction. This dedication to delivering value strengthens not just brands, but the entire consumer relationship, enhancing life’s everyday moments through better products and experiences.

SentiSum

sentisum.com

SentiSum turns every customer feedback into clear, easy-to-use insights. It scans, analyzes, and alerts you to issues instantly, so you can keep customers happy and build a stronger brand. It is on a mission to end the tiresome manual analysis and reporting process, providing your team with automated and ready-to-use insights at your fingertips. SentiSum integrates with all data channels within your enterprise, including voice calls, allowing it to analyze large volumes of data easily. Its advanced Natural Language Processing (NLP) technology supports over 100 languages, ensuring no customer's voice goes unheard. With SentiSum, you can convert one-time customers into lifetime advocates, maximizing customer value and organic growth. Its generative AI user interface makes it simple to navigate through complex data, enabling confident decision-making and an improved customer experience.

Frame AI

frame.ai

Frame AI is how the world's largest companies proactively unlock the hidden value of their data with Flow Trigger Augmented Generation (STAG). STAG, pioneered by the PhD-led team at Frame AI, applies generative data analytics to complex natural language. The Frame AI platform synthesizes predictive signals into workflow triggers across systems, enabling organizations to orchestrate and activate unstructured data for the first time. The Frame AI platform is designed for proactivity. Instead of waiting for user queries like RAG-based chatbots, for example, OpenAI, STAG continuously monitors in-flow communication to proactively mitigate risks and generate revenue opportunities across business teams. Frame AI is a strategic partner for AI data infrastructure. We work with partners and customers from identifying use cases to refining implementation, leveraging decades of experience building flexible, durable AI solutions that enrich automation and deepen human understanding. Our Enterprise API works with existing systems to enable any team to benefit from every customer conversation. The Frame AI platform drives efficiency and LTV by: • Proactively highlight costs and opportunities long before they appear in structured data analysis. • Enrich automation and decision making with the root causes behind customer propensities and behaviors. • Extract customer characteristics and insights from first-party data to drive revenue strategies. • Identify cost drivers across the business. • Decentralize data and empower cross-functional stakeholders with standardized documentation and insights. • Scale the value of your total data investment by orchestrating ideas and triggers across business teams.

Artiwise

artiwise.com

Artiwise is an AI-Powered Voice of the Customer platform that drives sustainable customer satisfaction. By comprehensively analyzing call center conversations, surveys, live chats, social media interactions, reviews, and support tickets, Artiwise converts customer feedback into actionable customer insights and effective strategies. This holistic approach provides a 360-degree view of actionable insights in real time, ensuring sustainable customer satisfaction for businesses. The foundation of Artiwise's holistic approach lies in root-cause analysis to identify key issues and sentiment analysis to gauge customer emotions. This enables businesses to make informed and strategic decisions. Artiwise goes beyond traditional solutions, providing businesses with the tools to maximize customer satisfaction and build lasting customer relationships. Artiwise provides customer satisfaction; • by increasing Customer Experience with holistic approach • by conducting VoC analysis through Artificial Intelligence • by prompting strategic decision making in customer management

Clootrack

clootrack.com

Clootrack, an AI-enabled patented customer experience analytics platform, helps brands understand the underlying 'WHY' behind customer interactions. Its technology excels at processing vast amounts of unstructured data, eliminating noise, and conducting real-time analysis to deliver actionable consumer insights. By leveraging Clootrack's capabilities, a brand can make rapid, customer-focused decisions that transform critical areas such as customer acquisition strategies, new product development, market expansion, and purchase frequency. Trusted by top brands globally, Clootrack is instrumental in enhancing customer acquisition, driving product innovation, reducing customer churn, and achieving competitive differentiation. Discover the power of informed decision-making and unparalleled customer insights with Clootrack."

Enterpret

enterpret.com

Enterpret is a platform that automatically aggregates user feedback from various sources such as support requests, app store reviews, NPS surveys, social media comments, etc., and analyzes it using NLP to quantify all of your qualitative feedback. Enterpret helps product and customer teams turn customer feedback into product growth and revenue by centralizing and analyzing customer feedback at scale using machine learning technology. Its advantage is that its adaptive AI models are tailored to each customer's feedback architecture, helping deliver precise, relevant, and granular insights. Enterpret is the only product building custom natural language processing models for each customer, which helps unify all customer feedback from every channel across all teams (surveys, support, social, sales, and more). Its machine learning models then automatically tag, categorize, and uncover customer insights that help product organizations build more strategically with the insights they need to drive revenue. It is solving complex problems in API design, analytics UI/UX, and natural language processing, pushing the envelope of what's possible by applying first principle thinking.

Canvs AI

canvs.ai

Canvs AI is a the leading insights platform designed to transform open-ended consumer feedback into actionable business intelligence through advanced AI text analysis. This innovative solution empowers organizations to harness the wealth of information contained in qualitative data, enabling them to make informed decisions that drive business growth and enhance customer satisfaction. The platform is particularly valuable for brands seeking to gain a deeper understanding of their consumers' sentiments, preferences, and behaviors. By targeting industries such as retail, entertainment, and consumer goods, Canvs AI serves a diverse audience, including marketing teams, product managers, and customer experience professionals. These users benefit from the platform's ability to analyze large volumes of unstructured feedback quickly and efficiently, allowing them to identify trends and insights that would otherwise be time-consuming and costly to uncover. Canvs AI stands out in its category through its unique features that streamline the analysis process. The platform employs advanced natural language processing (NLP) techniques to interpret and categorize consumer feedback, transforming it into structured data that can be easily analyzed. This capability not only accelerates the time-to-insights but also significantly reduces the costs associated with traditional market research methods. Users can quickly generate reports and visualizations that highlight key themes and sentiments, facilitating data-driven decision-making. The platform's intuitive interface and generative AI research assistant make it accessible for users with varying levels of technical expertise, ensuring that teams can leverage its capabilities without extensive training or technical expertise. Additionally, Canvs AI's customizable features enable organizations to tailor the analysis to their specific objectives, ensuring that the insights generated are relevant and actionable. By utilizing Canvs AI, businesses can deepen their understanding of consumer feedback, ultimately leading to improved products, services, and customer experiences. The platform's advanced AI text analysis not only enhances the efficiency of data processing but also empowers organizations to stay ahead of market trends, making it an essential tool for any brand looking to thrive in a competitive landscape.

ClientZen

clientzen.io

Feedback analytics software that automatically tags customer feedback for SaaS product teams to easily manage their roadmaps. ClientZen is the first customer experience platform that delivers sentiment analysis, & NPS data for all types of digital agencies. * Reduce the chances of client escalations * Get expectations management coaching * Increase team retention

Senturo

senturo.com

Senturo offers a unified platform for mobile IT asset protection, geo-tracking, and compliance monitoring. Key features include: • Mobile IT Fleet Management: Organize and manage devices across various operating systems with comprehensive inventory management, custom search filters, seamless enrollment and integrations, and loan management capabilities.  • Policies & Automation: Streamline security policy management by automating compliance processes, implementing location tracking and geofencing, enforcing usage and security policies, and setting up security automation aligned with organizational privacy and security settings.  • Security Monitoring: Maintain full visibility with 24/7 monitoring, real-time dashboards, detailed device security reports, admin activity logs, and secure data retention to stay ahead of potential threats.  • Incident Response: Respond promptly to security incidents with tools for troubleshooting, remote security actions like locking or wiping devices, missing mode for tracking lost devices, and mass notifications for efficient communication.  Senturo supports multiple operating systems, including macOS, Windows, iOS, Android, and Chrome OS, ensuring comprehensive protection and management across diverse device fleets.

Opiniator

opiniator.com

Opiniator is a customer feedback and recovery platform for brick and mortar businesses that captures on-the-spot ratings and comments from real customers using their own mobile phone at any time throughout their experience, then tracks any issue until resolution.

Mobileum

mobileum.com

Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs. Headquartered in Silicon Valley, Mobileum has global offices in Australia, Germany, Greece, India, Japan, Portugal, Singapore, UK, and United Arab Emirates.

Market Force

marketforce.com

Market Force Information (Market Force) provides location-level customer experience management solutions to protect your brand's reputation, delight customers, and make more money. Founded in 2005, it continues to grow its global presence with offices in the United States, Canada, the United Kingdom, France, and Spain. It is proud to serve over 350 clients ranging from Fortune 10 brands to emerging brands with high growth potential. Its clients' success is its own, and with that comes a deep commitment to helping each client optimize growth for every location.

Invarosoft

invarosoft.com

Invarosoft helps MSPs and IT Departments deliver a better customer & employee experience by replacing email support with IT Support panels.

humii

humii.co

humii is changing the game in online retail customer experience. As Australia’s leading authority and powered by a nation-wide network of mystery shoppers, humii provides retailers and brands with unbiased, actionable insights to deliver amazing online shopping experiences. Through proprietary customer experience analysis, market-leading qualitative insights and direct competitor benchmarking, retailers are empowered to convert and retain more customers than ever.

Perceptive

perceptive.co.nz

Perceptive is an award-winning full-service market research agency based in New Zealand, dedicated to providing deep insights that drive business success. They offer a wide range of research and consultation services aimed at enhancing brand performance, customer experiences, and employee engagement. Key Services of Perceptive: * Brand Health Tracking: Continuous monitoring of brand performance and competitor analysis to inform strategic decisions. * Customer Monitor: A Voice of Customer program designed to enhance one-to-one customer experiences. * Employee Monitor: Solutions that gather employee feedback to foster a positive workplace culture and improve engagement. * Behavioural Insights: In-depth analysis of customer behavior, preferences, and motivations to inform business strategies. * Public Sector Experience: Consultancy services focused on stakeholder engagement, policy development, and service delivery.

Customer Monitor

customermonitor.com

Customer Monitor is a fully-managed customer experience management platform developed by Perceptive. Through regular short surveys, Customer Monitor automatically collates and analyzes customer feedback to uncover important themes and trends. These results are accessible through an intuitive interactive dashboard. Behind Customer Monitor is a dedicated customer experience expert. This expert combines innovative research methodologies, strategic know-how, and change management approaches to deliver customer experience programs that match the right measures to the right moments in the customer journey. * Net Promoter Score: At the heart of Customer Monitor is the Net Promoter Score, a globally recognized methodology that goes beyond customer satisfaction to measure advocacy, which is strongly linked to customer loyalty and trust. High levels of advocacy are associated with growing brands, particularly with the rising prevalence of e-word-of-mouth. * Identify strengths and weaknesses: Customer Monitor analyzes customer feedback to identify and track key themes that are positively or negatively impacting the customer experience—and to what extent. This allows for pinpointing and prioritizing areas for improvement. * Identify and save at-risk customers: Customer Monitor’s MARC feature notifies relevant team members of an at-risk customer and allows tracking and managing the resolution process. This empowers the team to close the loop on issues before they escalate into problems and damage the brand’s reputation. * Discover trends. See the impact: Customer Monitor tracks key customer experience metrics over time, allowing important trends to be uncovered as well as showing the impact of any changes introduced. * Customer data is protected and secure: Perceptive is ISO 27001 accredited, meaning Customer Monitor meets the highest global standards for information security management. This standard of data security and process allows for securely hosting and protecting customer data. * Tailored insights: The Net Promoter Score is just one lens to measure customer experience. Customer Monitor supports a range of different question formats and complementary metrics, including satisfaction, customer effort, and retention likelihood. The expert will work with you to deliver a program that matches the right measures to the right customer touchpoints. * Deeper understanding: View survey results by key customer segments. For example, you can identify key themes and trends at a branch, territory, product, account manager level, or any combination. The expert will work with you to determine the views most important to your business. * Simple and easy to use: One of Customer Monitor's biggest strengths is its simplicity. The platform is accessible across multiple devices, and the dashboards are designed to be easy to use, with information presented in a way that is simple for new users to digest and understand, making reporting a breeze. * CRM integration: Customer Monitor has an API, meaning it can integrate with most CRMs to accommodate a two-way flow of data.

VitalSigns

bizrateinsights.com

VitalSigns is the home for all the data and customer comments collected from your Online Buyer Survey and Site Abandonment Survey. Through an intuitive homepage and set of interactive dashboards, your entire team gets up-to-the-minute insights to enhance the customer journey and increase conversions. ** Built for the Whole Team Feedback gathered throughout each customer touchpoint and a comprehensive set of dashboards combine to make VitalSigns the do-it-all platform for retailers looking to deliver a stellar customer experience. With in-depth metrics covering the entire customer journey, there’s something for every stakeholder within your organization. ** Get a Complete Understanding of Your Company’s Performance With unlimited survey collection standard, you can view quantitative and qualitative metrics that give a complete understanding of your company’s performance. These metrics range from key performance indicators (KPIs) like Overall Satisfaction and Likelihood to Buy Again, verbatim customer comments, and the industry-standard Net Promoter Score. ** Take Your Data Out of a Vacuum with Benchmarking Leveraging our network of thousands of participating companies across the U.S., we offer unmatched direct benchmarking tools designed specifically for ecommerce professionals looking to stay ahead of the competition. View and understand your company’s performance in context by benchmarking against other retailers within the Bizrate Insights network. ** The Impact of Customer Reviews on Purchase Decisions Can a negative customer review be a good thing? Read our free guide to understand the hidden value of negative customer reviews and pick up tips for responding to them.

SATISFYD

satisfyd.com

SATISFYD is the leading customer and employee experience software provider for machinery dealerships and manufacturers. It empowers organizations to capture and act on customer and employee experience insights through automation and integrations. Its deep industry experience and turnkey solutions make it easy for partners to stay connected with their customers and employees to ensure their business continues to thrive. * Voice of Customer: Boost revenue by leveraging customer feedback gained through its automated full-service customer experience survey process. * Voice of Employee: Attract and keep talent by turning employee feedback into actionable insights with its turnkey engagement program. * SATISFYD Reviews: Take control of your online reputation by managing online reviews with its software designed for the heavy equipment industry.

PeopleMetrics

peoplemetrics.com

PeopleMetrics unlocks insights to improve the customer experience and answer important questions using strategic market research. Its approach is full-service, from study/program design to fielding, analysis, and reporting. It partners with clients by committing senior-level customer experience and research professionals in every relationship.

Hello Customer

hellocustomer.com

Hello Customer is an AI-powered Voice of Customer platform to collect, centralize and analyze feedback at scale, prioritize actions and take business critical decisions with confidence. -Collect feedback with Hello Customer or connect with other feedback sources -Powerful feedback analysis with the highest precision and deepest level of detail, out of the box and in real-time. -Launch your feedback program in weeks, not months -Enrich and segment your data -Leverage actionable customer insights in no time

Flow CX

flowcx.com

Flow CX is a complete end-to-end Customer Feedback Platform. Flow CX scales supports customers of all industries and sizes, from SME to Enterprise organisations. The Flow CX product suite includes many features such as: - Fully configurable Customer Surveys - Multiple channel Feedback, Email, SMS, Website, Facebook... - Complete Action management - ticketing system - Deep CRM/Database integrations - Online Review Management - Text Analysis - Customer Panels - Reporting

Client Savvy

clientsavvy.com

Client Savvy helps professional services companies create and implement data-driven client experience and employee experience programs. It provides unconventional wisdom to drive revenue, referrals, and repeat business. Its proprietary Client Feedback Tool enables clients to share how a firm is performing relative to expectations on the most relevant dimensions and likelihood to recommend. Client Savvy has helped nearly 500 companies, in 20 time zones, gather feedback from millions of clients and employees. Its data and experience enable clients to positively differentiate their brand and solve challenging business problems that help achieve long-term, profitable relationships with clients and employees. Client experience (CX) and employee experience (EX) are becoming core business functions at successful companies. Client Savvy helps create the strategy, develop, and implement CX and EX programs to accelerate their adoption, success, and return on investment. Its team of client experience consultants gathers and shares the knowledge that provides companies with a fresh perspective into their clients and employees.

Alterna CX

alternacx.com

Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner. Alterna CX's AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.

Ombea

ombea.com

Ombea helps you measure and improve customer and employee experience on-site and online. Capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidden pain points for you. All discoveries are neatly summarised and presented back as prioritised to-do lists. Smart alerts tell you when something needs your immediate attention, while timely reports keep you on top of pain points you need to outsmart the competition. Ombea customers cover the entire spectrum: From boutique coffee shops with a single outlet to a multinational retail conglomerate, and everything in between. No matter where you choose to stream feedback from, Ombea provides a branded and frictionless experience for the people that matter to you. As a result, you will enjoy a greater stream of responses and smarter advice.

Goodays

goodays.co

Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, its vision is to make commerce better for everyone—merchants and customers alike. Goodays helps a leading global brand deliver personal customer experiences at scale, without losing that welcomed human touch. Its mission is to provide clients with a Customer Experience Management platform that makes it easier to have personal and human experiences at scale. Goodays ensures that you can spark real connections and engage in better, deeper, and more frequent experiences while keeping things simple so that you can focus on actioning the metrics that truly matter. Its technology is used in 25 countries by over 150 of Europe's biggest companies, including Carrefour, Domino's, Credit Agricole, New Look, Leroy Merlin, and Jules. Goodays is present in more than 70,000 business locations and gives the entire organization, from c-suite to frontline, CX and insights teams the tools they need to bring value to the company and the customer. Goodays turns customer feedback into better business. By adopting a company-wide customer-centric mindset, you can: * Provide customers with more personal and human experiences * Make front-line work more rewarding and essential * Improve the connection with HQ by decreasing the gap between customer and strategy * Its passionate international team can be found at offices in Paris, Lille, London, Spain, the Netherlands, and Japan.

HappyOrNot

happy-or-not.com

The HappyOrNot solution helps you turn reactions into profitable actions. It is a powerful, yet simple, tool that enables you to enhance your customer experience, uncover issues, present ways to fix them, and engage both employees and customers. The solution consists of three core elements: HappyOrNot Smileys, Analytics, and Success. HappyOrNot Smileys - Smiley Touch, Smiley Digital, and Smiley Terminal: The Smileys capture genuine customer feedback so you can learn your customers’ emotions when and where the experience takes place. The largest product portfolio ensures that there is an ideal solution for every in-person and digital point of engagement. * Beautiful design attracts people and drives maximum response rates. * Easy to use; it only requires a few seconds to respond. * Get feedback from everybody, not only from those who engaged with you. * Capture the feedback that matters, in the moment. HappyOrNot Analytics: All feedback data from the Smileys is passed on to the Analytics platform. The Analytics contains both robust and flexible data insights that help you see how you're doing, analyze what is going well, and assess what can be improved. * See how you perform overall at a glance and against your industry peers. * Understand the details with granular data by hour, weekday, month, location, and more. * Discover the reasons through open feedback, pain points, and highlights. * Take immediate action with alert notifications and collaborative messaging. * Engage and share your success with reports, data exports, and live sharing. Analytics is also where you manage your HappyOrNot solution and have all the tools in place for creating surveys and managing experience points, users, and subscriptions. You can use Analytics anytime and anywhere, with a browser or the mobile app. HappyOrNot Success: Additional services are provided to ensure your use of the solution is successful for your business. This includes onboarding, customer support, Help Center, additional analytics services, and a variety of other useful resources.

CX Index

cxindex.com

CX Index is a Voice of the Customer solution. CX Index has a range of sophisticated tools that enable customers to listen to feedback across multiple channels, including social media. It then delivers industry-leading results by connecting feedback with a broad spectrum of data sources to deliver those outcomes.

zenloop

zenloop.com

zenloop is an integrated experience management platform based on the Net Promoter Score. The SaaS solution automatically collects customer feedback through various channels along the entire customer journey, analyzes and clusters it with the help of artificial intelligence, and derives customized and personalized measures to retain satisfied customers and win back dissatisfied customers. The software can be seamlessly integrated into solutions such as Salesforce, Spryker, Emarsys, Zendesk, Slack, or Shopify, or used as an addition to the existing tech stack. The zenloop portfolio includes brands such as Momox, Douglas, Penta, ATU, Mister Spex, Foodspring, and Jochen Schweizer. zenloop is a brand of saas.group.

Feedbackly

feedbackly.com

Feedbackly is the only customer feedback software that measures how a customer's emotions impact business results. This all-in-one feedback tool generates measurable revenue, insight, and covers all steps of the customer journey with multichannel feedback services. Founded in Helsinki, Finland in 2012, Feedbackly now helps customers in over 500 cities around the world on their journey to become global leaders in customer experience. Its intuitive feedback management, analytics, marketing, and sales tools enable you to listen to customers directly, upsell, and improve their experience in real-time. Feedbackly has helped hundreds of businesses worldwide keep their customers happy. It can deliver business results to smile about, too.

Clientshare

myclientshare.com

Clientshare has built the world’s leading Business Reviews platform. Used by 1-in-2 of the FTSE 100, Clientshare helps suppliers in Logistics, BPO, RPO, FM, Contract Catering, and IT to improve retention and grow accounts. Its digital Quarterly Business Review (QBR) platform, Pulse, supports business growth. Senior leaders can easily uncover risk accounts and act before it's too late, as well as identify new growth opportunities. Clientshare provides businesses with the tools to create, deliver, measure, and act on reviews and feedback. Its vision is to be the best at helping B2B enterprises retain and grow their customers by giving them the tools to stand out, win trust, and deliver exceptional Business Reviews.

Feedbear

feedbear.com

Managing feedback coming from various scattered sources can be a tedious task. FeedBear solves this issue with one place to leave feedback. Your customers can add ideas, discuss them and vote for their favorites. You can keep them in the loop by automatic idea status change notifications. Being transparent about your product or service roadmap build trust and loyalty.

DropThought

dropthought.com

DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to improved experiences and higher satisfaction and Net Promoter Scores. Instant feedback can be gathered through DropThought in three ways: via its mobile app, embedded API integrations, and on-site using tablet devices. DropThought’s Analytics Dashboard and Manager mobile app can instantly notify managers and brands to feedback reported in the moment, to enable immediate responses, insights, and resolution. DropThought’s text analytics solution allows businesses to see customer experience metrics over time and quickly identify opportunities to improve. Companies can also easily select and promote customers’ positive instant feedback on social channels.

Alida

alida.com

Build better products, refine user experiences, and test marketing campaigns, all with the leading community-centered research platform. Alida helps the most innovative brands create a highly engaged research community to gather feedback that fuels better customer experiences, user experiences, and product innovation. With on-demand access to the audience that matters most, the client creates meaningful relationships, gathers feedback at scale through various methods and channels, and gains valuable actionable insights… all on a single platform. Alida works with the most innovative company in tech, media, retail, banking, and healthcare. Industry leaders like HBOMax, Adobe, Warner Bros. Discovery, and lululemon rely on Alida's platform to connect with their customers to get deeper insights, infuse feedback into their organization, and drive ROI.

Zonka Feedback

zonkafeedback.com

Zonka Feedback Customer Experience Management Platform is tailor-made for small businesses and enterprises to capture and analyze Employee & Customer Feedback across all touchpoints, improve experiences, and accelerate business growth. Zonka’s Customer Experience Management (CEM) Platform is changing the way businesses around the globe capture, understand, and manage feedback and experience for customers, patients and employees. Zonka CX Management Software captures experiences and feedback at all touchpoints including in-person, offline, online, email, and SMS, and provides a space for active listening. Coupled with in-the-moment, real-time feedback reporting, insights, and trends, companies use Zonka CX Platform to drive result-oriented actions to improve Customer Experience and Close the Feedback Loop. With Zonka CX Management Platform, businesses can identify at-risk customers, resolve issues, reduce churn, turn detractors and passives into promoters and create amazing experiences, leading to better business outcomes and satisfied customers. Core Features Include: - Quick to Setup, Easy to Use - Designed for Customer & Employee Feedback - NPS, CES 2.0 & CSAT Scores - Feedback Management, Close the Loop - Real-time Reporting, Alerts, and Digest - Multilingual Feedbacks & Surveys - Multi-Chain, Location Management - APIs, Web Hooks and Integrations

SMG

smg.com

SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining technology with hands-on professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, our differentiated partnership model helps clients change the way they do business.

AskNicely

asknicely.com

Rated Customer Experience Platform for Service Businesses Measuring customer experience isn’t hard, but improving it is. To win, you need your entire team focused and motivated to make every customer EXPERIENCE AWESOME. It's not easy. For people powered businesses, it means hundreds or thousands of frontline employees delivering their best, every day, for every customer. AskNicely is the world's first customer experience coach that fits in your pocket. Imagine a frontline staff member knowing how well they're delivering for each customer they serve and getting recognition or coaching in the moment to motivate performance for the next customer - all from their phone. Now copy and paste that picture across your entire frontline workforce and see them smile, just like your customers will

GetInvoice

get-invoice.com

Never lose an invoice again, find them all.

Korean Entertainment Jobs

koreanentertainmentjobs.com

Turn your passion for K-pop, K-dramas, and K-fashion into a dream job! Our job board connects you with incredible opportunities in the Korean entertainment industry. Whether you’re aspiring to work behind the scenes, manage talent, or contribute creatively, find roles tailored to your interests. From production teams to fashion stylists, music marketing to content creation, explore gigs that bring you closer to the world you love. Start your journey today and make your mark in the vibrant world of Korean entertainment!

SYNQ

synq.io

Synq is the data reliability platform for teams that own business-critical data. Detect errors across your data stack, figure out who is involved, manage incidents and resolve them in a single workflow. Synq helps you operationalize your analytics data – turning it into data products with business impact. Our platform, deeply integrated with dbt, delivers precise anomaly detection, a robust ownership model, incident management, issue resolution, and more – for teams that power business-critical use cases.

Metaplane

metaplane.dev

Metaplane is the end-to-end data observability tool that helps data teams know when things break, what went wrong, and how to fix it. Built for the modern data stack, we empower data teams to start monitoring their data in minutes. We’re backed by world-class investors and advisors, including Y Combinator, Khosla Ventures, HubSpot, Clearbit, Okta, Flybridge, and Drift. Metaplane helps you build trust in your company's data, increase your team's awareness of the state of data quality, and ultimately save engineering time. Key features include anomaly detection, usage analytics, data lineage, and custom SQL tests. Integrations include Snowflake, Redshift, BigQuery, dbt, Looker, Mode, Metabase, Tableau, Postgres, MySQL, Slack, and PagerDuty.

Consent Kit

consentkit.com

A compliance first CRM for user research ops. Document management, research panels, data governance and dashboards. Screener data, informed consent, NDAs, scheduling and incentives. Reminders to delete research data. Single source of truth for in person and remote research. Designed to scale. Fully accessible to WCAG 2.1 AA.

DataMorf

datamorf.io

Datamorf is a cloud-based platform designed for automating data pipelines and workflows. It allows businesses to streamline the process of collecting, processing, and activating data from multiple sources. Datamorf provides integration with various data providers, enabling real-time data transformation and synchronization across systems such as CRM platforms and data warehouses. The platform features a structured workflow system consisting of three main steps: obtaining data from different sources, processing it through transformation or enrichment steps, and activating the data by sending it to the desired destination. Additionally, Datamorf includes automation capabilities for tasks like content generation and web scraping. It supports both simple and complex workflows and offers a pay-per-use option in addition to subscription tiers. Logs and process monitoring are available based on the user’s workspace plan, with storage policies applied to optimize data retention. Datamorf is designed to enhance efficiency in handling data operations by minimizing manual intervention and streamlining data-driven workflows.

CloudYali

cloudyali.io

CloudYali helps businesses manage their cloud expenses on Amazon Web Services (AWS) and Google Cloud Platform (GCP). Designed for cloud engineers, finance teams, and platform teams, its cost visibility platform offers a clear view into resource usage and automates cost optimization to save time and money. With daily and monthly email reports, CloudYali makes it easy to track spending trends and uncover actionable insights. Granular cost breakdowns—customizable by team, project, or custom criteria—promote transparency and accountability, ensuring teams have the data they need to make smarter, faster decisions. CloudYali is your partner in turning cloud cost complexity into clarity, enabling smarter decisions, and maximizing value from your cloud investments.

XEBO.ai

xebo.ai

Experience a new era in AI-Powered Management with XEBO.Ai. XEBO.Ai is dedicated to reshaping customer engagement and harnessing AI's power for a holistic experience. Embrace innovation and dive into growth! XEBO.ai, AI-powered Experience Management solution that provides best-in-class solutions for Customer Experience, Employee Experience and Digital Research. XEBO.Ai’s award-winning Experience Management platform is a market leader in helping businesses listen, analyze, and make informed decisions. With a belief in turning data into action, XEBO.Ai helps businesses collect feedback from all channels to drive tremendous success. XEBO.Ai has helped businesses across the globe scale their customer experience, employee experience, and conduct in-depth market research. With innovative solutions such as video feedback and AI-powered surveys and analysis, XEBO.Ai provides access to micro insights, thus elevating the experiences customers have. Founded in 2018, XEBO.Ai has spent over 6 years working with the industries that impact our everyday lives. From the retail sector to government and healthcare, XEBO.Ai has been on a mission to bring connection and empathy to the forefront of business.

Wizu

wizu.com

Wizu is an AI conversational survey platform to help marketers effortlessly gather customer and employee experience.

VirtlX

virtlx.com

VirtlX is an affordable, scalable, cloud-based SaaS solution designed to assist businesses of all sizes in: - understanding customer sentiment, - conducting market research, - assessing employee performance utilising 360°, peer & appraisal reviews, - employee engagement, wellbeing & satisfaction, - assessing managers - enabling companies to stay proactive with compliance and training.