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8x8 Connect is a versatile platform designed to enhance customer and employee experiences through multi-channel communication capabilities. It allows users to launch text-to-speech messaging campaigns, integrating voice into their communication strategies to improve accessibility and engagement. This feature empowers organizations to connect with customers across their preferred channels, ensuring a seamless and personalized experience.

Key features of 8x8 Connect include its ability to support various communication channels, making it easier for businesses to manage interactions across different platforms. By leveraging these capabilities, organizations can streamline their communication processes, enhance customer satisfaction, and improve operational efficiency. The platform is part of a broader suite of tools that integrate unified communications, contact center solutions, and CPaaS APIs, providing a comprehensive approach to managing customer interactions and internal collaboration.

8x8 Connect's integration with other 8x8 tools enables businesses to leverage AI-powered solutions, such as intelligent customer assistants, to automate and optimize customer engagement. This integration supports a wide range of functionalities, from automated payments to advanced analytics, helping organizations to stay ahead in an evolving digital landscape. By providing a robust and integrated communication platform, 8x8 Connect helps businesses deliver superior customer experiences while enhancing employee productivity and collaboration.

8x8 Connect is an intuitive, all-in-one multi-channel communications management portal. It allows you to manage your SMS or voice messages campaigns across multiple channels, send millions of messages through a single platform, and get real-time reports for better analytics and optimization. A communication platform that is plug and play: * Break through those silos - Consolidate customer conversations on a single dashboard for easier campaign management. * Make yourself heard with ease - Import customer contacts and segment them as groups so you can conveniently broadcast your updates and marketing campaigns to hundreds of thousands of recipients with just a few clicks. * Build engaging experiences in minutes - Automate custom workflows easily by dragging and dropping widgets or choosing from prebuilt templates, no coding needed.

Website: 8x8.com

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8x8 Connect

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