ISI Analytics

ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams. It provides a cost-effective solution to oversee call handling, wait time management, and overall customer experience without the complexity of traditional contact center infrastructure.

The Ultimate Queue Performance Tool

Call Center Insights powered by ISI Queue Analytics Secure caller journey visibility and insights without the cost and complexity of deploying and maintaining a full-fledged contact center. ISI’s Queue Analytics platform coupled with existing call queuing capabilities from Cisco, Webex and Microsoft enables customers to significantly reduce Contact Center operational costs.

With advanced reporting capabilities, call recording and real-time performance metrics, ISI provides a solution suite enhancing each of your call center queues.

If you use Cisco, Webex Calling, Microsoft Teams, or Avaya, you need ISI. Its SaaS software provides the most comprehensive CDR reporting and unified communication analytics available for these leading platforms.

Upozornenie: WebCatalog nie je pridružený k spoločnosti ISI Analytics, nie je s ňou spojený, autorizovaný ani schválený spoločnosťou ISI Analytics a nemá s ňou žiadne oficiálne prepojenie. Všetky názvy produktov, logá a značky sú majetkom ich príslušných vlastníkov.