Fieldcode

Fieldcode is a field service management (FSM) software that streamlines operations with Zero-Touch automation. With 20 years of global expertise, our solution automates the entire service process, from ticket creation to technician deployment, eliminating the need for manual intervention and taking the pressure off dispatchers. As the most cost-efficient option on the market, Fieldcode offers flexible per-user pricing and intelligent service management to help businesses maximize efficiency and enhance customer satisfaction.

The features are designed to help you effectively manage the day-to-day activities and provide guidance through each service intervention:

• The user-friendly interface allows for a structured view of the tasks
• The user can provide all necessary task-related information such as date, place, contact persons, task description, additional documents, and more
• All data related to an event is entered in the form of a report and synchronized on the back-end upon completion
• Offline reported data are stored and transferred automatically as soon as the user is connected again. In this way, the field service teams can report events and their status at any time even when there is no internet connection
• Keep track of the time spent on each task and working time in general
• Track the progress when solving tasks
• Report task performance and task completion by collecting all relevant documentation

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