Remote Eye는 기술 지원을 위한 원격 시각 소프트웨어로, 실시간 비디오/오디오를 통해 현장 운영자와 지원 부서가 연결됩니다.
Wideum develops Remote Eye, an online see-what-I-see software for technical remote support. It’s the leading platform for video assistance compatible with smart glasses and smartphones.
Remote Eye can efficiently connect field service operators with support departments by providing real-time video/audio of the problematic situation along with effective, helpful and user friendly tools to improve the technician-support communication channel.
REMOTE EYE SPECIAL FEATURES:
- Unlimited calling. Unlimited minutes.
- Unlimited minutes of recording and storage of video calls and files.
- Online/Hotline personal support in less than 24 hours x 365 days.
- Free training by non-presential means.
- Supported languages: English, German, French, Chinese, Spanish, Italian, Japanese.
- Customisation of the web platform and apps on mobile phones and glasses with customer’s logos and colours.
- Creation, upload and management of customer's corporate accounts in App Store with the customized Remote Eye ® apps for mobiles.
- On-premise installation available.
- Integration into enterprise systems such as ERP or CRM.
면책 조항: WebCatalog는 Remote Eye와(과) 제휴, 연계, 승인 또는 보증 관계에 있지 않으며, 어떠한 방식으로도 공식적인 관련이 없습니다. 모든 제품명, 로고 및 브랜드는 해당 소유자의 자산입니다.
