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Zentid is a field service management platform designed to help service businesses coordinate workforce operations, customer management, reporting, and service delivery in one connected system. It supports businesses in industries such as HVAC, refrigeration, solar, facilities management, cleaning, pest control, electrical services, plumbing, telecom, and utilities. The platform includes tools for work orders, service-level agreements, job scheduling, technician tracking, maintenance plans, quotations, invoicing, customer records, sales opportunities, and service history. Field teams can use the mobile app to access schedules and job details, complete digital forms, capture photos and signatures, and update work records offline with automatic synchronization when connectivity is restored. Zentid also provides professional service reports, automated customer notifications through WhatsApp and SMS, real-time operational dashboards, workflow automation, and AI-assisted features for scheduling, quotations, customer responses, and report generation. Integrations with selected accounting, communication, calendar, and business management tools help keep operational data synchronized across teams.
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