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Yedric is an AI assistant platform for software products, helping developers add conversational support and task automation to web apps. Users can describe what they want in natural language, while the embedded assistant uses product knowledge and approved tools to answer questions or perform actions through connected APIs. Connect documentation, PDFs, files, and URLs to give Yedric product-specific knowledge. Developers can define the actions it may take, provide context such as the current user or page, and customize the assistant’s appearance and behavior to fit their app. Yedric can support tasks such as onboarding, troubleshooting, configuration, and customer support—not just point users to instructions. The platform also includes conversation and action visibility to help teams understand user questions, assistant responses, and issues. Authentication options include JWTs, API keys, signed sessions, and Shopify session flows. Developers can bring their own compatible model-provider keys, including OpenAI, Anthropic, and Gemini.
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