Yappa

Yappa is an AI front desk app designed for service businesses that need help managing calls, booking, intake, and follow-up. It answers inbound calls 24/7, captures lead details, supports appointment scheduling, and organizes customer conversations so teams can respond more efficiently without adding extra front-desk workload.

The app provides a dedicated business phone number and can be set up with business hours, services, tone, and custom questions. It can answer missed calls, gather intake information, provide responses to common customer questions, and send call summaries or owner email alerts for faster follow-up. Yappa also supports call routing and workflow-based email follow-up to help keep leads moving through the process.

For scheduling and organization, Yappa integrates with Google Calendar and Outlook, helping businesses keep appointments coordinated. It also supports multilingual conversations, making it useful for teams that work with diverse customer bases. For businesses that handle quote requests, the higher-tier features include draft quote support and photo-based intake for review.

Yappa is built for local service industries such as HVAC, plumbing, electrical, roofing, landscaping, auto repair, locksmith, and cleaning businesses that want a structured way to manage customer calls, appointment booking, and post-call follow-up.

Website: yappavoice.com

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