TripMaster

TripMaster

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TripMaster is a comprehensive software for managing paratransit and non-emergency medical transport, offering tools for scheduling, dispatching, and fleet management.

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An industry leader in public transportation software. For nearly 40 years, CTS Software has helped providers of paratransit, NEMT, PACE, and demand-response services nationwide reach new levels of efficiency and growth. As a former transportation management company, CTS developed TripMaster as an in-house solution for computer-aided scheduling, and it has evolved into a full-service suite of tools for dispatching, scheduling, ticketing, reporting, fleet management, in-vehicle cameras, and more. CTS Software has developed the most intuitive reporting engines in the industry. With hundreds of different data elements, users can customize their reports without needing to be experts in report query language. With TripMaster, customers experience the best in: * Automated scheduling * Automated Vehicle Location (AVL) * Real-time dispatching * Reservation management * Passenger call reminders * Ticketing solution * Medicaid billing interface * Trip broker importing and electronic signatures * 24/7 live customer support * Customized reporting

TripMaster is a comprehensive transportation management software designed to streamline the scheduling, dispatching, and overall management of paratransit and non-emergency medical transportation services. The platform provides a web-based solution accessible across multiple devices, including iPhone, iPad, Android, Windows, Mac, Linux, and Chromebook, allowing for flexible deployment options suitable for various operational environments.

Key features of TripMaster include fleet management, dispatch management, employee management, fuel and mileage tracking, GPS vehicle tracking, routing optimization, and incident reporting. It also supports maintenance management, inspection oversight, inventory control, and work order management, helping transportation providers maintain efficient and compliant operations. The software integrates with other transportation management systems such as Vektor TMS and offers API access for extended functionality and customization.

TripMaster supports users with a range of training options, including documentation, webinars, and live training sessions either online or in person, ensuring a thorough understanding of its capabilities. Customer support is available during business hours with live representatives accessible around the clock, coupled with online support resources.

This solution is suitable for organizations seeking a reliable, feature-rich platform to manage complex transportation logistics, optimize routes, and monitor fleet performance while maintaining compliance and operational efficiency. The availability across diverse platforms and its scalable features make TripMaster adaptable to both small and large transportation providers.

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Website: tripmastersoftware.com

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