TELUS Health One

TELUS Health One is for employees and other members whose organization provides access to the service. It brings workplace benefits and personal wellbeing support together, so users can find help for mental health concerns and everyday life challenges in one app. Depending on the services included by their organization, members can access TELUS Health EAP support 24/7 for mental health and practical concerns such as legal or financial questions, child or elder care, career issues, and nutrition. The app can connect users with counsellors for appointments by phone, virtually, or in person. It also includes a searchable library of wellbeing information and clinically verified resources. Organizations that include TELUS Total Mental Health may also provide personalized care plans, a choice of counsellor, and guidance from care navigators. Available services vary by organization, so the app is most useful to people whose employer or sponsoring organization has enrolled them.

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