Synthesys

synthesys.io

Synthesys platform was developed by season voice and video actors together with linguistic and AI professionals who recognized the need for producing AI audiovisual content. We believe that Personalized content and Synthetic media are the future of content. Creating a culture where valuable content is shared quickly and easily is an integral part of our mission. Whether it's for freelancers, businesses, or and any other group of people. AI Voiceover and AI Video Generator. Produce Your Next Professional audiovisual content without spending money on hiring actors, cameras, or audio equipment

OpenText

opentext.com

OpenText Corporation (also written opentext) is a Canadian company that develops and sells enterprise information management (EIM) software.OpenText, headquartered in Waterloo, Ontario, Canada, is Canada's largest software company as of 2014 and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc.OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.OpenText employs over 14,000 people worldwide and is a publicly traded company, listed on the NASDAQ (OTEX) and the Toronto Stock Exchange (OTEX).

MonkeyLearn

monkeylearn.com

MonkeyLearn is a Text Analysis platform that allows companies to create new value from text data. It provides a simple graphical interface where users can create customized text classification and extraction analysis by training machine learning models such as sentiment analysis, topic detection, keyword extraction, and more. MonkeyLearn can be integrated with hundreds of other applications through its direct integrations and open API. All of that without the need of roping in developers or data scientists! MonkeyLearn was founded by Raul Garreta and was backed by 500 Startups, Uncork Capital, Bling Capital, Garuda Ventures, Long Journey Ventures and luminary angel investors including Alex Solomon (Pagerduty), Howie Liu (Airtable), Anthony Goldbloom (Kaggle), Henry Ward (Carta), Des Traynor and Eoghan McCabe (Intercom). In Feb 2022, MonkeyLearn was acquired by Medallia to expand its AI capabilities.

Evolution AI

evolution.ai

Evolution AI is a multiple award-winning AI data extraction software. By combining computer vision and natural language processing (NLP), our AI models are able to understand and interpret any type of document with unprecedented accuracy. Our technology sets a new standard for automated data extraction: human-like accuracy without laborious configuration and setup. Simply upload documents and the system extracts the relevant information, putting structured data at your fingertips. Seamless integrations with downstream systems make it easy to transform business processes while saving both money and time. WINNER - Credit Strategy's Lending Awards, 'Best Technology Partner', 2023. WINNER - Wealth & Finance's 'Leading Innovators in Data Extraction - Europe', 2021.

InfraNodus

infranodus.com

InfraNodus is an AI powered visual text network analysis tool designed to help users with research and exploration. It can process and visualize textual data as a network graph, providing insight into the main topics, relationships between them, and blind spots. The tool is equipped with natural language processing algorithms and GPT-3 AI to generate highly relevant queries and help uncover new ideas, facts and research questions. It can be used to add existing discourse, ideas, notes and text data, or AI-generated content.InfraNodus offers a range of features to enhance research and exploration, including text network analysis, topic modelling, text mining, mind mapping, brainstorming, AI writing and creative thinking. It can also be used for marketing research, customer reviews, survey analysis, search engine optimization, data science for notes and knowledge graphs, and overview and summarization. The tool is also equipped with a chat mode, live editor and data import, text mining and sentiment analysis, network analysis and visualization, AI thinking and more. It supports multiple languages, is fully shareable, private by default and provides interactive graphs.In addition to being perfect for personal and professional use, InfraNodus can be used for text mining and topic modelling, discourse overview and summary, recommender system for thinking, creative writing and brainstorming, rhizomatic mind mapping with analytics, and knowledge graph generation.

Verint

verint.com

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.

unitQ

unitq.com

unitQ is the missing link in your feedback loop, providing AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. Category-leading companies like Spotify, Bumble, Pinterest, Reddit, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

DeepTalk

deep-talk.ai

Analyzing customer and employee feedback has never been easier with Deep Talk. With just a few clicks, you can turn any text, including surveys, reviews, chats, and emails, into powerful data. This tool allows you to classify and categorize the feedback, determine the sentiment, and gain insight into the NPS and CSAT scores.

Lang.ai US

lang.ai

Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessly integrate into Zendesk and Salesforce and take the tedious and manual tasks out of agents’ hands so they can focus on what is most important, the customer. Our customers are leveraging Lang for the following use cases and with our plug and play technology they’re up and running in 48 hours with no model training and maintenance required.

NetMiner

netminer.com

NetMiner embed internal Python-based script engine which equipped with the automatic Script Generator for unskilled users. Then the users can operate NetMiner with existing GUI or programmable script language.

DeepOpinion

go.deepopinion.ai

DeepOpinion is an all-in-one platform that enables automation professionals to build enterprise-grade AI automations for text and document processes without code. It leverages cutting-edge machine learning and deep learning models to automate text and document workflows end-to-end. DeepOpinion offers an intuitive dragging and dropping interface for quick automation even in the most complex workflows. The platform provides a growing base of pre-built automation solutions and base templates, making the integration of other applications to the platform via API easy and without additional costs. DeepOpinion also provides real-time tracking and performance dashboarding to monitor automation's effectiveness. DeepOpinion's proprietary auto ML engine enables any user to train custom models easily without the need for specific technical experience. The platform provides certificate training programs required to establish intelligent automation leaders across an organization, making it easier for diverse teams to take advantage of what the solution provides. The platform's security is enterprise-grade, offering the highest standards of information security to minimize cyber risks, maintain user trust and safeguard clients' data. DeepOpinion supports 100+ languages and has an autoscaling setup to automatically add machines and GPUs as loads increase without requiring IT intervention. Overall, DeepOpinion is a powerful tool for automation professionals looking to implement and build industry-leading AI models without code, enabling faster time-to-production, enterprise-grade security, and usage-based pricing aligned with a company's ROI.

UiPath

uipath.com

UiPath is a global software company for robotic process automation (RPA) founded in Romania by Daniel Dines and Marius Tîrcă and headquartered in New York City. The company's software monitors user activity to automate repetitive front and back office tasks, including those performed using other business software such as customer relationship management or enterprise resource planning (ERP) software. In December 2020, the company filed confidentially for an initial public offering, and became public on April 21, 2021.

Dcipher Analytics

dcipheranalytics.com

Dcipher Analytics is the modern no-code, end-to-end SaaS-based knowledge automation and text analytics platform that makes text analytics available for the general domain expert. Organizations use it to get value from analyzing customer feedback, mine social media to understand consumer needs and pains, and identify emerging trends through free-form text responses, trendspotting, and horizon scanning. Dcipher Analytics can save insight professionals valuable time by automating their tedious work so they can focus on what the insights mean for their organization and how they can take the best course of action. The platform accelerates the time-to-insight, model training, and automation of workflows for all analysts and insight professionals. The solution’s foundation is a unique architecture and proprietary query language tailored for unstructured data, such as text. What makes us unique? Dcipher Analytics is a unique solution for automating insight workflows. It provides all the data sources, automated workflows, algorithms, and AI tools you need in one place. Interact with data through an intuitive visual interface to prep, explore, enrich, and build models faster than ever before—all without the need to code. Code-Free AI: Placing the power of state-of-the-art algorithms and models in the hands of analysts and insight professionals, making the world’s most powerful AI models easy to use through simple drag-and-drop. Flexible End-to-End Solutions: Making it easy to automate the process of extracting insights from unstructured text according to your needs. Select all the sources, methods, and models you need in a unified and interoperable platform. Enterprise-grade technology at scale, with speed: Achieving quick time-to-insight at the scale of your needs, whether you want to analyze a single report or millions of news articles. Leverage distributed and fully parallelized computing in the cloud to optimize for datasets of all sizes. To see some examples of analyses done using Dcipher Analytics, read more on our blog @ dcipheranalytics.com/blog

Comments Analytics

commentsanalytics.com

Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers. Comments Analytics is an AI tool that provides an in-depth analysis of unstructured text data, including sentiment analysis, comment categories, named_entities recognition, and keyword extraction. Key Benefits of CommentsAnalytics Services: 1 - Customer Insights 2 - Brand Reputation Management 3 - Product Development and Innovation 4 - Customer Experience Enhancement

Text2data

text2data.com

Once analysis is finished, you will see the overall score for the document and input text with highlighted phrases. It is important to check for negations if you think some words should have different polarity

QuData

qudata.com

QuData's core areas of competency are Conversational AI (speech recognition, dialogue systems, voice assistants); natural language understanding; image analysis (image classification and segmentation, object/face detection); customer behaviour analysis. The company's team of programmers and data scientists successfully implemented a number of projects for its business partners. Qudata's researchers also work on innovative approaches to artificial general intelligence.

Labelf

labelf.ai

Labelf is a no code AI text classification tool that let's you train the latest and greatest AI models in an afternoon based on your own data. The most popular use case is to interpret, analyze and automate customer support workflows based on calls, mail or chats. This gives you an advantage to understand what it is that drives a negative customer experience. The AI models works on 100+ languages and you can use the same model for multiple languages at the same time.

Yabble

yabble.com

Yabble creates instant insights so you can take instant action. From the world’s first ChatGPT plugin to a suite of tools that count, summarize and chat with your data instantly – Yabble is a first-of-its-kind, cutting-edge technology company revolutionizing insights and text analytics with proprietary AI products that save time, improve productivity, and drive business growth. A first-of-its-kind platform built on game-changing and automated AI products, we help brands explore their unstructured text data from every angle, enriching their customer understanding and generating transformative insights that drive growth and innovation. The Yabble product offering enables you to dive into your data in record time using our suite of AI powered tools and our industry leading ChatGPT plugin. Using a unique combination of proprietary algorithms and OpenAI’s revolutionary GPT-3 neural network, Yabble’s AI generates rich, detailed insights from your unstructured data with unprecedented ease, speed, and accuracy. Case in point: it’s 1,000 times faster than an expert human coder and has saved customers more than 60,000 hours of manual work to date. Whatever your data source — product reviews, social media comments, employee feedback, survey responses, interview transcripts — Yabble can help. Save hundreds of hours of manual work, improve productivity, and allow the focus to shift to what really matters: applying critical human insight to your business strategies. Yabble is suitable for businesses of all sizes and sectors and is currently used by leading brands, including retailers, supermarket chains, media titans, energy companies, and FMCG producers. Join the insights revolution. Yabble it. What are you waiting for?

Thematic

getthematic.com

Get targeted, accurate insights from your customer feedback in seconds with Thematic’s AI-powered platform. Easily transform unstructured feedback into clear, specific and actionable themes, without setup costs. Thematic makes it fast and easy to get insights that help you improve customer experience, products, and services. Thematic transforms noisy text feedback across any channel into insights to improve services, products and customer experience. They have made it easier for everyone to get customer insights and analytics, to make better decisions faster! Thematic's AI delivers a thematic analysis of feedback data at scale: it's why they are called Thematic! Its AI analysis is transparent and flexible, so you can easily guide the AI to directly answer your business questions. Use its platform to identify what matters to customers, what's driving your metrics and why. It's easy to dive into issues and quantify the impact on your metrics. Now with Thematic Answers, you can rely on Thematic's Trust layer while harnessing the power of generative AI to get high quality insights to everyone, faster.

Lang.ai EU

lang.ai

Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessly integrate into Zendesk and Salesforce and take the tedious and manual tasks out of agents’ hands so they can focus on what is most important, the customer. Our customers are leveraging Lang for the following use cases and with our plug and play technology they’re up and running in 48 hours with no model training and maintenance required.

Wonderflow

wonderflow.ai

Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. Wonderflow's unified VoC analytics help B2C companies extract value from consumer feedback like online reviews, support center records, and NPS. Its AI analyzes the Voice of Customers from all over the world, both from your buyers and your competitors'. The Natural Language Processing (NLP) technology then provides you with easy-to-digest insights, not complicated procedures, so that everyone in your company can access the best information in seconds. Wonderflow is frequently mentioned by leading industry research firms such as Forrester, 451 Research, Omdia, and Aragon.

MeaningCloud

meaningcloud.com

TEXT ANALYTICS. MeaningCloud market-leading solutions for text mining and voice of the customer. Register now on our website to discover our text API

RavenPack

ravenpack.com

RavenPack is the leading big data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content.

Gavagai

gavagai.io

Understand what your customers are telling you Gavagai provides groundbreaking text analysis technology to create valuable customer insights from what your customers are saying to you. By continuously tracking customer feedback using our service, you will understand your customer better which translates to immediate competitive advantage. Together with our skilled partners, we create customer experience solutions for all types of industries. Discover what you did not know you needed to know

Keatext

keatext.ai

Analyze feedback to create better people experiences. Keatext brings the voice of customer and employee into your day-to-day activities. Easily understand what drives engagement and get tailored AI-based recommendations to improve people experiences. 1. Upload feedback with a seamless setup. You don't need to redesign your tech stack to understand the voice of customer and employee. Keatext fits right in as a cloud-based, standalone analytics platform. Upload your own data files or use our integrations to discover insights in minutes. 2. Understand the experiences you deliver. People are already telling you their experiences with your company. Identify blind spots and learn what you don't know is hurting the customers or employees you depend on. Find out key drivers that impact satisfaction. Advocate for smarter, data-driven decisions. 3. Recommend actions with the most impact. Suggest improvements with the most impact on people experiences. With AI-driven recommendations tailored to your business context, Keatext makes reporting easy.

Parsedoc

parsedoc.com

Parsedoc is an automated document reading and processing solution, which transforms non-structured texts into structured data thanks to the use of OCR and AI. It will lessen the workload caused by managing invoices and other documents by data entry teams. This tool will receive, analyze and manage the most-used files in your company. Afterward, Parsedoc will integrate these into the company's management system (SAP, Navision, Holded, etc) via API. Parsedoc's clients mostly look to automate documents such as invoices, delivery notes, purchase orders, Single Administrative Documents (SAD), and more. Designed for mid-sized and big companies who are looking to save most of the time spent managing and processing invoices and other documents manually by their Finance or Procurement staff.

Relative Insight

relativeinsight.com

Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalable solution for uncovering actionable insights from survey open-ends, reviews, customer service transcripts and online conversations. Using technology originally developed in partnership with the British government to keep children safe online, our comparative approach reveals what makes audience groups and brands unique and similar to one another. Insights are being used by leading brands and agencies to inform marketing messaging, product development, customer service strategy and more. Quantitative analysis tells you WHAT is happening in your business, text analysis tells you WHY.

Playvox

playvox.com

Playvox is the leading customer service agent performance optimization software. Playvox integrates with most major contact center platforms and allows teams to view, analyze, and manage their entire quality assurance process in one convenient platform. Streamline your QA process, motivate, coach, and train your agents, and empower your entire team with transparent, real-time metrics. Monitor service, measure KPIs, and finally ditch the spreadsheets.

Lumoa

lumoa.me

Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every employee can ask questions and receive real-time answers based on the voice of the customer. Lumoa helps make timely decisions to increase KPIs up to three times.

Chattermill

chattermill.com

The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.

InMoment

inmoment.com

Understand the voice of your customer. Get insight from qualitative feedback. Wootric CXInsight™ uses machine learning to auto-categorize and assignment sentiment to unstructured feedback from surveys, online reviews, social media, support tickets, employee feedback, and more. - Get ROI from qualitative feedback, instantly. Machine learning identifies category themes and sentiment in each verbatim comment, instantly analyzing volumes of feedback. Algorithms are based on what matters in your industry, customized for your organization. Analyze feedback in any language, from any source. -Know what improvements will have the most impact. Stop wasting time deliberating. Use data to prioritize projects. -Quantify what your customers and employees care about. Understand the “why” behind Net Promoter Score and customer journey point metrics. Analyze a single source–or see themes across all feedback sources.Visualize data by any business driver. Create tag hierarchy. - Save time. View big picture trends and spot anomalies at a glance.Create an executive dashboard based on what matters to you, and Customize dashboards for each stakeholder function.Alert stakeholders to changes in feedback trends automatically, so they can address issues - Understand why customers and employees love you or don’t. Easily investigate hypotheses, without a data analyst. -Get a unified view. Import feedback from any source. -Align all business teams around the customer. No more silos — democratize customer data. Insight without a data analyst. Our platform makes it easy for teams to discover relevant insights themselves. Permission-based access. Get a holistic view of customer/employee sentiment in an easy to use dashboard.

Kapiche

kapiche.com

Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Kapiche's platform doesn't require any set-up or code framing. It just works, immediately. And it lets you analyze all your customer feedback in one place. With Kapiche, you can get to insights 30x faster. That means no more waiting weeks or months to get results; you'll be able to answer questions in real-time. Easily measure the impact of themes on CX metrics, drill down quickly to identify root causes, and be notified about new trends in customer feedback. Kapiche also helps you share insights across your organization with confidence. Your teams and leadership will have easy access to explore and collaborate on your customer insights. And you’ll love how you can quickly generate impressive reports and answer ad-hoc questions on the fly.

Beehive AI

beehive.ai

Only Beehive AI combines bespoke generative AI with quantitative analysis, so research and insights leaders can go beyond text summaries and siloed data to generate reliable, actionable answers for their business stakeholders. With bespoke, self-learning language models, validated by human experts, built-in statistical analysis, Beehive AI helps organizations harness the power of AI to deliver insights while eliminating manual coding, data hallucinations, and wasted research. Beehive AI ingests data from any insights program running in the organization, breaking down silos between data sets to create a unified analysis experience and unlock more complete, cross-data set insights. Unlike traditional ML/NLP tools that require manual setup and maintenance or new generative AI innovations that rely on generic LLMs and produce unreliable results , Beehive AI uses generative AI and LLMs that are designed specifically for your organization, so you can safely and easily analyze qualitative data at scale, combine it with your quantitative data, and generate robust insights that more accurately reflect your business and your customer at any given point in time.

Displayr

displayr.com

Displayr is an all-in-one analysis and reporting software designed to help market researchers quickly find and share powerful data stories. 1. Quicker project completion. 2. Handle tasks in-house that you'd typically outsource. 3. Simplified generation of engaging, auto-updating reports and dashboards. 4. Enhanced quality control. With Displayr, you have a singular platform for analysis, visualization, reporting, and dashboarding. Whether it's MaxDiff, Conjoint, Market Segmentation, Customer Feedback, Brand Research, or advanced features like auto-updating, interactive dashboards, and cutting-edge machine learning and text coding, Displayr has it all.

ATLAS.ti

atlasti.com

Leveraged by brands and academics alike, ATLAS.ti allows anyone to analyze data and uncover valuable insights – no matter which sector you work in. From basic analysis tasks to the most in-depth research projects: With ATLAS.ti, you can easily unlock actionable findings from your qualitative and mixed methods data with intuitive research tools and best-in-class technology: • Get access to native Mac and Win apps, plus our Web version • All features and tools included in one complete software package • Save time and find insights automatically, powered by AI • Experience seamless project exchange between versions • Take advantage of real-time collaboration for teams • Share multi-user licenses with as many people as you want • Benefit from our free live support and expert training Learn more here: www.atlasti.com

Kimola

kimola.com

Kimola is a ResTech company that offers SaaS products for research professionals. Kimola Analytics provides different aspects of a specific consumer audience’s lifestyle. These audiences are getting defined by users and generated by Kimola’s artificial intelligence engine. So that advertisers can understand where their audience hangout, what they watch on TV, which celebrity or influencer they like and how they differentiate based on their interests in seconds. Kimola Cognitive provides API services for developers to use our technology in their apps. These API services detects the language and emotions of a text block, extract entities and search within a large volume of unstructured text data.

Caplena

caplena.com

Meet Caplena, the AI feedback analysis platform that is transforming how brands discover insights from open-ended responses. Combining text data with quantitative variables, it empowers users to turn overwhelming waves of feedback, reviews, and NPS survey data into actionable opportunities. Today, over 200 brands and market research agencies like DHL, Lufthansa, and Euromonitor trust Caplena to convert customer and employee feedback into actionable insights quickly. So, what sets Caplena apart from other AI tools? It's all about providing ultimate flexibility and transparency. It integrates with platforms like Qualtrics, Brandwatch, Trustpilot, or Google Maps, or allows users to upload their data for easy analysis or competitive benchmarking. Caplena ensures reliable topic modeling and assignment across 100 languages, utilizing advanced AI algorithms that can be fine-tuned, scored, and trusted. It reveals topic-level sentiment, trends, and correlations. Users can visualize insights in customizable dashboards, interact with them via a chatbot interface, and share them throughout their organization to drive change. Headquartered in Switzerland, Caplena is an international team of data and UX enthusiasts aiming to revolutionize how brands utilize feedback. They are also hiring, so interested individuals should check their Careers page.

Forsta

forsta.com

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.

Viavoo

viavoo.com

SaaS publisher of Social CEM* solutions, viavoo® offers companies a unified platform for real-time collection and analysis of the digital voice of the customer, which it transforms into usable data on the customer experience. Its innovative linguistic technology understands very precisely the situations, opinions and feelings expressed in the verbatim words of consumers, wherever they come from. Since 2010, viavoo Smarter Feedback™ has been adopted by many leading brands to enable them to convert the digital voice of the customer into competitive advantage. Operating on all digital customer relations channels, the web and social networks, viavoo® responds to the challenges of loyalty, customer retention and cost reduction. At the start of 2013, the offering was enriched with the launch of viavoo Social Play™, a competitive intelligence solution for customer experience by analyzing consumer verbatim on the social web.

Symanto

symanto.com

Symanto transforms textual data from online sources into meaningful insights about audiences, competitors, company valuation, brand equity, mental health and much more. We help you to really understand human motivations, attitudes and emotions and apply this precious knowledge to your daily business through our broad product portfolio. Get in touch with us now and find your perfect solution!

Olvy

olvy.co

Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.

NVivo

qsrinternational.com

Unlock Insights with Qualitative Data Analysis Software Discover more from your qualitative and mixed methods data with NVivo 14, the leading qualitative data analysis solution. With NVivo 14, you can ask complex questions of your data to identify themes and draw conclusions, employ advanced data management and visualization tools to uncover richer insights, and produce clearly articulated, defensible findings backed by rigorous evidence – all on one collaborative platform. Buy now or request a free trial of NVivo 14 to dive deeper into your research today.