ConnectWise Manage

connectwise.com

Made for companies that sell, service, and support technology, ConnectWise PSA (formerly ConnectWise Manage) is the leading business management platform worldwide. Technology Solution Providers (TSPs) rely on ConnectWise PSA to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, ConnectWise PSA facilitates business-process automation, help desk management and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise PSA is the centralized hub that gives TSPs an end-to-end view and total control over their business. ConnectWise PSA also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise PSA has been the premier business management platform for technology companies for more than 15 years.

Datadog

datadoghq.com

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

ConnectWise Home

connectwise.com

Made for companies that sell, service, and support technology, ConnectWise PSA (formerly ConnectWise Manage) is the leading business management platform worldwide. Technology Solution Providers (TSPs) rely on ConnectWise PSA to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, ConnectWise PSA facilitates business-process automation, help desk management and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise PSA is the centralized hub that gives TSPs an end-to-end view and total control over their business. ConnectWise PSA also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise PSA has been the premier business management platform for technology companies for more than 15 years.

Elastic Cloud

elastic.co

Enterprise search, observability, and security for the cloud. Quickly and easily find information, gain insights, and protect your technology investment whether you run on Amazon Web Services, Microsoft Azure, or Google Cloud.

Logz.io

logz.io

Logz.io helps cloud-native businesses monitor and secure their environment. The Logz.io Open 360TM Platform turns observability from a high-cost, low-value burden to a high-value, cost-efficient enabler of better business outcomes by combining and extending familiar, powerful and relevant Open Source capabilities across Logs, Metrics and Traces – complemented by security monitoring in the form of cloud-based SIEM. Now developers and engineers can employ an end-to-end, cloud-native observability stack built on scalable and easy-to-use Open Source using a single UI and unified agent – at a cost that anyone can afford. Unlock proactive troubleshooting, faster product delivery and a fully supported SaaS observability platform, all while compounding efficiencies in time and cost.

Splunk

splunk.com

Splunk Inc. is an American technology company based in San Francisco, California, that produces software for searching, monitoring, and analyzing machine-generated data via a Web-style interface.The Splunk Enterprise and Enterprise Cloud solutions capture, index and correlate real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.Splunk makes machine data accessible across an organization by identifying data patterns, providing metrics, diagnosing problems and providing intelligence for business operations. Splunk is a horizontal technology used for application management, security and compliance, as well as business and web analytics. Recently, Splunk has also begun developing machine learning and data solutions for BizOps.

Sumo Logic

sumologic.com

Sumo Logic, Inc. is a cloud-based machine data analytics company focusing on security, operations and BI usecases. It provides log management and analytics services that leverage machine-generated big data to deliver real-time IT insights. Headquartered in Redwood City, California, Sumo Logic was founded in April 2010 by ArcSight veterans Kumar Saurabh and Christian Beedgen, and has received funding from Accel Partners, DFJ Growth, Greylock Partners, Institutional Venture Partners, Sequoia Capital, Sapphire Ventures, Sutter Hill Ventures, angel investor Shlomo Kramer, Battery Ventures, Tiger Global Management and Franklin Templeton. As of May 2019, the company has collected VC funding totaling $345 million.On September 17, 2020 Sumo Logic debuted on the NASDAQ stock exchange in its initial public offering as a public company.

BMC

bmc.com

BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.

SolarWinds

solarwinds.com

The Help Desk Essentials Pack is the combination of Solarwinds® Web Help Desk and Dameware Remote Support. They integrate to save you time by automating and simplifying help desk and IT remote support tasks. Key features: • Centralized ticketing and incident management • IT asset management (ITAM) with automated discovery and centralized inventory • Built-in knowledge base for self-service • IT change management and customizable approval workflows • Reporting, SLA alerts, and customer surveys • Remote control Windows®, Mac OS® X and Linux® systems • Built-in tools for system monitoring, event log viewing, and network diagnostics without initiating a full remote session • Remote access to support end-users outside the firewall

Coralogix

coralogix.com

Coralogix is a full-stack observability platform that provides infinite insights for logs, metrics, tracing, and security data when and where you need them. Unique Streama© technology is used to analyze observability data in-stream without relying on indexing, meaning that your data — all of it — informs your product, operations, and business. Components within the stream store the system state to provide stateful insights and real-time alerting without ever needing to index the data — so there are never any trade-offs to achieve observability. Once ingested, parsed, and enriched, data is written remotely to an archive bucket controlled by the client. The archive can be queried directly at any time, from the platform UI or via CLI, giving users infinite retention with full control over, and access to, their data. View and query your data from any dashboard using any syntax. Coralogix has successfully completed relevant security and privacy compliances by BDO including GDPR, SOC 2, PCI, HIPAA, and ISO 27001/27701.

Defense.com

defense.com

Defense.com is an XDR platform that contains everything your organisation needs to detect and respond to cyber threats across all areas of your network, without the enterprise price tag or complexity. Without a solution like Defense.com, you can spend a lot of time and resources manually correlating data from multiple, disparate security tools in order to identify and remediate cyber threats. Defense.com ingests and correlates native and third-party security data from all areas of your environment into a single detection and response platform, helping you to quickly identify threats and prevent breaches. In addition to threat detection and response, the Defense.com platform also helps your organisation strengthen its security posture with built-in vulnerability scanning, endpoint protection, external attack surface monitoring and security awareness training. Managed services Small and medium sized organisations often lack the time or resources to properly monitor their environment, forcing them to settle for just business hours coverage. Defense.com solves this challenge with a 24/7 Managed SIEM service, backed by our in-house SOC analysts and our advanced log monitoring technology. We can take the pressure off your team by monitoring your organisation's environment on your behalf, alerting you to genuine threats and providing detailed remediation advice to help fix issues fast. Why choose Defense.com? Unlike many other providers on the market that operate as MSSPs with third party technology, Defense.com has developed a proprietary SIEM platform that delivers advanced threat detection capabilities and can ingest logs from any system or vendor. This enables organisations to make the most out of their existing security investments, break free from vendor lock-in, and monitor everything in their environment for security threats. We also operate our own in-house SOC team, who provide 24/7 proactive threat detection and log monitoring. Our managed services alleviate the pressure on IT teams by proactively looking for malicious activity in their networks and raising security alerts to their attention, saving them time and ensuring that they only focus on genuine risks. Existing vendors on the market provide complex and expensive solutions that are usually tailored to enterprise organisations with in-house SecOps teams. Defense.com stands out as a more accessible alternative for SMEs in comparison to the current MDR and XDR category leaders.