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Skilljar is a cloud-based learning management system (LMS) designed specifically for customer and partner training. It offers a comprehensive platform for creating and delivering customized learning experiences tailored to different audiences. With Skilljar, organizations can develop multiple eLearning websites, each fully customizable to reflect their brand identity. This allows businesses to create seamless onboarding processes and ensure that customers have the necessary skills to maximize product usage.

Key features of Skilljar include a built-in course creator, automated training assignments, and detailed analytics that provide insights into learner behavior. The platform supports instructor-led training sessions and offers certificate customization options. Additionally, Skilljar integrates with various tools like Salesforce, Zoom, and Webex, enabling businesses to link training outcomes to key business metrics. Its eCommerce functionality allows organizations to monetize their training programs through subscriptions, training credits, or one-time payments.

Skilljar is particularly useful for companies seeking to enhance customer engagement, improve product adoption, and generate revenue through course offerings. It supports blended learning models, combining cohort-based and self-paced learning options. By leveraging Skilljar, businesses can create a community of certified product experts, which can boost brand advocacy and credibility. Overall, Skilljar provides a robust solution for organizations focused on external education strategies, offering actionable insights and scalable training solutions.

Skilljar is the leading customer training platform for companies to accelerate product adoption and increase customer retention. High-impact customer education programs are powered by Skilljar. Its external LMS is used by Tableau, Asana, Homecare Homebase, Alarm.com, and hundreds more to onboard, engage, and retain their customers and partners. Headquartered in Seattle, WA, Skilljar is backed by prominent investors including Insight Partners, Mayfield, Trilogy Equity Partners, and Shasta Ventures. Skilljar is a fully-remote company with employees based in Washington, Oregon, California, Idaho, Montana, Utah, Colorado, Arizona, Texas, Wisconsin, Illinois, Missouri, Virginia, North Carolina, Georgia, Florida, and New York. Skilljar is an easy way for businesses to educate their customers, vendors, and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale their customer and partner training programs (aka extended enterprise). ** Turn new buyers into successful users: Skilljar’s external LMS helps you onboard customers and partners quickly and turn them into experts on your product. ** Partner with the experts in external education: Skilljar is purpose-built for external education. As the industry leader, we know the best practices for using education to expand the impact of your business along the entire customer journey. ** Drive measurable impact & profitability: Educating users at scale decreases the number of support calls you receive while allowing your CS teams to focus on strategically growing customer satisfaction, driving revenue, and increasing profitability. ** Improve customer retention: Trained customers are more likely to use your product, understand the value, and not churn. ** Get data-driven insights: Integrate Skilljar data with your CRM, marketing automation, and other customer-related platforms to provide actionable insights for improving customer success and growing your business. ** Strengthen the power of your brand: Create an ecosystem of trained and certified customers and partners. Turn your customers into product experts and evangelists.

Categories:

Business

Customer Education Software

Website: skilljar.com

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