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SimplySpeak is a multilingual AI front desk for hotels, hostels, vacation rentals, and B&Bs. It answers incoming phone calls 24/7, including during busy periods and after hours, and communicates with guests in their preferred language. The AI voice assistant can respond to common questions about availability, breakfast, parking, check-in, and property information, helping hospitality businesses manage guest communication without relying solely on front-desk staff. (simplyspeak.ai)
SimplySpeak can check availability, capture phone bookings, log reservations to a calendar, and send SMS confirmations to guests. It supports multiple languages, is designed for direct booking capture, and provides weekly reports on bookings generated through calls. The service is hosted in the EU and includes GDPR-focused data handling, with customer ownership of calls, recordings, and guest data. WhatsApp, SMS, and email communication features are listed as planned additions, while voice call answering is currently available. (simplyspeak.ai)
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