ServiceTrade

ServiceTrade is a comprehensive software platform designed specifically for commercial HVAC, mechanical, and fire contractors. It offers a centralized solution for managing service operations, projects, sales, and customer communication. The platform provides robust maintenance management tools, allowing users to schedule preventive maintenance, track assets, and dispatch technicians efficiently. It also includes project management features to keep projects on track and within budget, with tools for job costing and resource allocation.

ServiceTrade enhances sales processes by generating leads and managing customer relationships, which can lead to increased revenue. Technicians benefit from streamlined workflows through mobile task lists and real-time updates, ensuring efficient communication between the field and office. The app features a mobile-first design, making it ideal for use on smartphones and tablets, and includes a drag-and-drop interface for scheduling and dispatching jobs with real-time GPS tracking.

The platform offers a customer portal that provides transparency and self-service options, reducing inquiries and improving customer satisfaction. It also supports streamlined transactions by processing payments from the field, automating billing, and offering one-click payment options for customers. Additionally, ServiceTrade facilitates customer communication through notifications and reminders via text or email. Overall, ServiceTrade helps commercial contractors maximize efficiency and productivity by integrating various operational needs into a single platform.