Samespace

Samespace is an app that leverages a custom AI infrastructure and private cloud to deliver reliable communication and collaboration solutions.

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Samespace is for customer support and sales teams that need to manage customer conversations and automate contact-center workflows. It combines voice and chat handling with AI agents that can carry out workflows and connect with customer history and business systems. Teams can build call flows, IVRs, chatbots, and customer journeys in a drag-and-drop studio, and use automated outbound dialing for calling campaigns. Managers can monitor agents and review operational insights and analytics. Samespace also includes business telephony, integrations with CRM and ticketing systems, and cloud or on-premises deployment options.

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