Repair Central

Repair Central is designed for Apple Authorized Service Providers that need to coordinate device repairs, appointments, parts, and customer updates in one system. Staff can record repair requests, prepare customer quotes, document work performed, and track payments. The appointment calendar supports scheduled visits and walk-ins, while automated email and text messages can keep customers informed as a repair progresses. The app connects with Apple’s Global Service Exchange (GSX), letting staff look up device information by serial number and import service parts data. It also supports parts receiving and returns, inventory tracking, and sales of products and accessories. Providers with multiple locations can keep repair records organized by branch, and employee accounts can be assigned different permissions.

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