Beehive AI
beehive.ai
Only Beehive AI combines bespoke generative AI with quantitative analysis, so research and insights leaders can go beyond text summaries and siloed data to generate reliable, actionable answers for their business stakeholders. With bespoke, self-learning language models, validated by human experts, built-in statistical analysis, Beehive AI helps organizations harness the power of AI to deliver insights while eliminating manual coding, data hallucinations, and wasted research. Beehive AI ingests data from any insights program running in the organization, breaking down silos between data sets to create a unified analysis experience and unlock more complete, cross-data set insights. Unlike traditional ML/NLP tools that require manual setup and maintenance or new generative AI innovations that rely on generic LLMs and produce unreliable results , Beehive AI uses generative AI and LLMs that are designed specifically for your organization, so you can safely and easily analyze qualitative data at scale, combine it with your quantitative data, and generate robust insights that more accurately reflect your business and your customer at any given point in time.
Pecan
pecan.ai
Founded in 2018, Pecan is a predictive analytics platform that leverages its pioneering Predictive GenAI to remove barriers to AI adoption, making predictive modeling accessible to all data and business teams. Guided by generative AI, companies can obtain precise predictions across various business domains without the need for specialized personnel. Predictive GenAI enables rapid model definition and training, while automated processes accelerate AI implementation. With Pecan's fusion of predictive and generative AI, realizing the business impact of AI is now far faster and easier. Explore more at www.pecan.ai.
Parsedoc
parsedoc.com
Parsedoc is an automated document reading and processing solution, which transforms non-structured texts into structured data thanks to the use of OCR and AI. It will lessen the workload caused by managing invoices and other documents by data entry teams. This tool will receive, analyze and manage the most-used files in your company. Afterward, Parsedoc will integrate these into the company's management system (SAP, Navision, Holded, etc) via API. Parsedoc's clients mostly look to automate documents such as invoices, delivery notes, purchase orders, Single Administrative Documents (SAD), and more. Designed for mid-sized and big companies who are looking to save most of the time spent managing and processing invoices and other documents manually by their Finance or Procurement staff.
Dcipher Analytics
dcipheranalytics.com
Dcipher Analytics is the modern no-code, end-to-end SaaS-based knowledge automation and text analytics platform that makes text analytics available for the general domain expert. Organizations use it to get value from analyzing customer feedback, mine social media to understand consumer needs and pains, and identify emerging trends through free-form text responses, trendspotting, and horizon scanning. Dcipher Analytics can save insight professionals valuable time by automating their tedious work so they can focus on what the insights mean for their organization and how they can take the best course of action. The platform accelerates the time-to-insight, model training, and automation of workflows for all analysts and insight professionals. The solution’s foundation is a unique architecture and proprietary query language tailored for unstructured data, such as text. What makes us unique? Dcipher Analytics is a unique solution for automating insight workflows. It provides all the data sources, automated workflows, algorithms, and AI tools you need in one place. Interact with data through an intuitive visual interface to prep, explore, enrich, and build models faster than ever before—all without the need to code. Code-Free AI: Placing the power of state-of-the-art algorithms and models in the hands of analysts and insight professionals, making the world’s most powerful AI models easy to use through simple drag-and-drop. Flexible End-to-End Solutions: Making it easy to automate the process of extracting insights from unstructured text according to your needs. Select all the sources, methods, and models you need in a unified and interoperable platform. Enterprise-grade technology at scale, with speed: Achieving quick time-to-insight at the scale of your needs, whether you want to analyze a single report or millions of news articles. Leverage distributed and fully parallelized computing in the cloud to optimize for datasets of all sizes. To see some examples of analyses done using Dcipher Analytics, read more on our blog @ dcipheranalytics.com/blog
Labelf
labelf.ai
Labelf is a no code AI text classification tool that let's you train the latest and greatest AI models in an afternoon based on your own data. The most popular use case is to interpret, analyze and automate customer support workflows based on calls, mail or chats. This gives you an advantage to understand what it is that drives a negative customer experience. The AI models works on 100+ languages and you can use the same model for multiple languages at the same time.
Yabble
yabble.com
Yabble creates instant insights so you can take instant action. From the world’s first ChatGPT plugin to a suite of tools that count, summarize and chat with your data instantly – Yabble is a first-of-its-kind, cutting-edge technology company revolutionizing insights and text analytics with proprietary AI products that save time, improve productivity, and drive business growth. A first-of-its-kind platform built on game-changing and automated AI products, we help brands explore their unstructured text data from every angle, enriching their customer understanding and generating transformative insights that drive growth and innovation. The Yabble product offering enables you to dive into your data in record time using our suite of AI powered tools and our industry leading ChatGPT plugin. Using a unique combination of proprietary algorithms and OpenAI’s revolutionary GPT-3 neural network, Yabble’s AI generates rich, detailed insights from your unstructured data with unprecedented ease, speed, and accuracy. Case in point: it’s 1,000 times faster than an expert human coder and has saved customers more than 60,000 hours of manual work to date. Whatever your data source — product reviews, social media comments, employee feedback, survey responses, interview transcripts — Yabble can help. Save hundreds of hours of manual work, improve productivity, and allow the focus to shift to what really matters: applying critical human insight to your business strategies. Yabble is suitable for businesses of all sizes and sectors and is currently used by leading brands, including retailers, supermarket chains, media titans, energy companies, and FMCG producers. Join the insights revolution. Yabble it. What are you waiting for?
Lang.ai US
lang.ai
Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessly integrate into Zendesk and Salesforce and take the tedious and manual tasks out of agents’ hands so they can focus on what is most important, the customer. Our customers are leveraging Lang for the following use cases and with our plug and play technology they’re up and running in 48 hours with no model training and maintenance required.
Braincube
braincube.com
Braincube is a smart IIoT platform suite with business and expert apps designed for industry. Braincube’s platform and off-the-shelf apps empower manufacturers to find instant and long-term value from data streams and Big Data analytics. Its operating software provides immediate visibility into live conditions via Edge and provides a hub of analysis apps via Cloud to better optimize performance. Combine Edge and Cloud to get the best results from your IIoT platform: adjust to real-time recommendations and improve future performance. Choose from a robust app store to help you achieve your context-specific goals whether you are striving for continuous improvement and higher productivity, cost- reduction via Machine Learning, asset monitoring and predictive maintenance strategies, or visualization with charts, tables, and dashboards. Braincube provides a one-stop shop to take control of your data and transform your operations.
Gavagai
gavagai.io
Understand what your customers are telling you Gavagai provides groundbreaking text analysis technology to create valuable customer insights from what your customers are saying to you. By continuously tracking customer feedback using our service, you will understand your customer better which translates to immediate competitive advantage. Together with our skilled partners, we create customer experience solutions for all types of industries. Discover what you did not know you needed to know
Kleene
kleene.ai
Enable your business’s decision-makers to make better, faster decisions with AI recommendations built on reliable, cross-departmental data. Kleene is the only end-to-end platform that organises all your data. Get competitive advantage and data-driven business growth fast, with Kleene’s Decision Intelligence Platform.
Forsta
forsta.com
Behind every customer data point is a person. Behind every business decision is a person. And because every person is unique, the first customer to figure out is you. Forsta is the new frontier of experience and research technology—a technology company with a difference. The difference is that it collaborates. It listens and designs the solution together with clients. Forsta adapts its market-leading experience and research technology to clients' needs, not the other way around. It exists to inform and inspire decision-makers. Forsta powers the HX (Human Experience) Platform—an award-winning comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), and Market Research. This enables companies to gain a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, assists thousands of organizations across various industries, including financial services, hospitality, market research, professional services, retail, and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer and a Leader in the G2 Grid® for Experience Management software, Text Analysis software, and Survey software. The award-winning Forsta HX platform has also been recognized in the TMC CUSTOMER Experience Innovation Awards.
Olvy
olvy.co
Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.
Arena Calibrate
calibrate.thearena.ai
Arena Calibrate provides comprehensive cross-platform reporting software paired with expert white-glove data & Business Intelligence support. We help businesses, marketing teams, and agencies reach the full insight potential of their Advertising, Sales, Email, CRM, Web, and Analytics data. The solution provides enterprise-level ETL data integration, scalable data warehousing, and business-aligned data visualization designed to accommodate any business or client data scenario and internal/external reporting configuration. Our partners get peace of mind with dedicated account managers and on-demand BI configuration experts that operate as a partnered analytics extension of their team. Simply put, we ensure your ideal reporting vision is constantly achieved. Arena Calibrate is trusted by brands and agencies, including Amex, Gentle Dental, National Golf Foundation, Proud Moments ABA, RFPIO, Entrust, Hyster-Yale, Airgap, and Fourth. Learn more about Arena Calibrate below: - Comprehensive full-stack BI software provides one source of reporting truth across Online & Offline Advertising, Email Marketing, Website Analytics, Demand Gen, e-Commerce, CRM/Sales, and other data areas. - Scalable data warehousing for your business or clients. - 40+ plug & play connectors + automated data pipelines. - Seamlessly integrates offline or other data that doesn't have a connector available. - Advanced cross-platform data blending & alignment, with valuable data cleansing & hygiene support to ensure reporting accuracy. - Allows you to quickly understand the overall health of your marketing funnel and drive impact on lead generation, MQLs, SQLs, CAC, and ROAS. - Budget-friendly account managers and on-demand BI configuration experts that operate as a partnered BI extension to your team or agency. Visit website: https://www.calibrate.thearena.ai
InMoment
inmoment.com
Understand the voice of your customer. Get insight from qualitative feedback. Wootric CXInsight™ uses machine learning to auto-categorize and assignment sentiment to unstructured feedback from surveys, online reviews, social media, support tickets, employee feedback, and more. - Get ROI from qualitative feedback, instantly. Machine learning identifies category themes and sentiment in each verbatim comment, instantly analyzing volumes of feedback. Algorithms are based on what matters in your industry, customized for your organization. Analyze feedback in any language, from any source. -Know what improvements will have the most impact. Stop wasting time deliberating. Use data to prioritize projects. -Quantify what your customers and employees care about. Understand the “why” behind Net Promoter Score and customer journey point metrics. Analyze a single source–or see themes across all feedback sources.Visualize data by any business driver. Create tag hierarchy. - Save time. View big picture trends and spot anomalies at a glance.Create an executive dashboard based on what matters to you, and Customize dashboards for each stakeholder function.Alert stakeholders to changes in feedback trends automatically, so they can address issues - Understand why customers and employees love you or don’t. Easily investigate hypotheses, without a data analyst. -Get a unified view. Import feedback from any source. -Align all business teams around the customer. No more silos — democratize customer data. Insight without a data analyst. Our platform makes it easy for teams to discover relevant insights themselves. Permission-based access. Get a holistic view of customer/employee sentiment in an easy to use dashboard.
Keatext
keatext.ai
Analyze feedback to create better people experiences. Keatext brings the voice of customer and employee into your day-to-day activities. Easily understand what drives engagement and get tailored AI-based recommendations to improve people experiences. 1. Upload feedback with a seamless setup. You don't need to redesign your tech stack to understand the voice of customer and employee. Keatext fits right in as a cloud-based, standalone analytics platform. Upload your own data files or use our integrations to discover insights in minutes. 2. Understand the experiences you deliver. People are already telling you their experiences with your company. Identify blind spots and learn what you don't know is hurting the customers or employees you depend on. Find out key drivers that impact satisfaction. Advocate for smarter, data-driven decisions. 3. Recommend actions with the most impact. Suggest improvements with the most impact on people experiences. With AI-driven recommendations tailored to your business context, Keatext makes reporting easy.
Wonderflow
wonderflow.ai
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. Wonderflow's unified VoC analytics help B2C companies extract value from consumer feedback like online reviews, support center records, and NPS. Its AI analyzes the Voice of Customers from all over the world, both from your buyers and your competitors'. The Natural Language Processing (NLP) technology then provides you with easy-to-digest insights, not complicated procedures, so that everyone in your company can access the best information in seconds. Wonderflow is frequently mentioned by leading industry research firms such as Forrester, 451 Research, Omdia, and Aragon.
Thematic
getthematic.com
Get targeted, accurate insights from your customer feedback in seconds with Thematic’s AI-powered platform. Easily transform unstructured feedback into clear, specific and actionable themes, without setup costs. Thematic makes it fast and easy to get insights that help you improve customer experience, products, and services. Thematic transforms noisy text feedback across any channel into insights to improve services, products and customer experience. They have made it easier for everyone to get customer insights and analytics, to make better decisions faster! Thematic's AI delivers a thematic analysis of feedback data at scale: it's why they are called Thematic! Its AI analysis is transparent and flexible, so you can easily guide the AI to directly answer your business questions. Use its platform to identify what matters to customers, what's driving your metrics and why. It's easy to dive into issues and quantify the impact on your metrics. Now with Thematic Answers, you can rely on Thematic's Trust layer while harnessing the power of generative AI to get high quality insights to everyone, faster.
Playvox
playvox.com
Playvox is the leading customer service agent performance optimization software. Playvox integrates with most major contact center platforms and allows teams to view, analyze, and manage their entire quality assurance process in one convenient platform. Streamline your QA process, motivate, coach, and train your agents, and empower your entire team with transparent, real-time metrics. Monitor service, measure KPIs, and finally ditch the spreadsheets.
Verteego
verteego.com
Verteego's AI analyzes your data in real-time and generates recommendations to optimize your supply chain, boost your marketing campaign.
Knowi
knowi.com
Knowi is a modern business intelligence platform purpose-built for today's modern data enabling enterprises of all sizes to dramatically shorten the distance from raw data to foresight to action. With native integration to virtually any data source, including NoSQL, SQL, RDBMS, file-based and API’s, Knowi eliminates the need for ETL, ODBC drivers, or data transformation processes that alternate solutions require. Data engineers can join structured and unstructured data sources to create blended data sets and instantly visualize the results, apply machine learning algorithms, embed results in data applications, share dashboards with business users, or trigger actions to other downstream applications or notification systems.
Comments Analytics
commentsanalytics.com
Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers. Comments Analytics is an AI tool that provides an in-depth analysis of unstructured text data, including sentiment analysis, comment categories, named_entities recognition, and keyword extraction. Key Benefits of CommentsAnalytics Services: 1 - Customer Insights 2 - Brand Reputation Management 3 - Product Development and Innovation 4 - Customer Experience Enhancement
InfiniGrow
infinigrow.com
InfiniGrow is an AI-driven revenue marketing platform that provides a unified attribution, forecasting, and planning solution to help B2B marketers become revenue leaders. InfiniGrow's platform helps B2B SaaS marketing teams uncover the business impact of any marketing activity, forecast the results of any budget scenario, and continuously hit their KPIs by optimizing their budget allocation towards the best-performing channels. In today's agile marketing landscape, B2B marketers are faced with increasing challenges as they attempt to make their marketing more predictable, measurable, and revenue-driven. InfiniGrow automatically consolidates and analyzes your live Marketing, Sales, and financial data to uncover the exact business impact of your activities, and provides clear visibility and AI-driven recommendations to better allocate your budget so you can continuously hit your KPIs.
ChannelMix
channelmix.com
With an end-to-end platform and comprehensive suite of analytics products, ChannelMix provides leading brands and agencies with a clear path to measure and grow marketing ROI. ChannelMix is pioneering future-ready marketing measurement with first-party analytics tracking and data models that deliver insights that are more accurate, sustainable and impactful to the business. With ChannelMix, you’ll achieve complete visibility and control of marketing spend, goals, ROI and more - without needing to learn how to query or code. - ChannelMix requires no SQL or coding knowledge — our team manages and repairs data connections for you. Clients have seen up to a 90% decrease in time to prepare data for analysis with ChannelMix. - All data is stored in a dedicated data warehouse (Amazon Redshift, Google BigQuery) managed for you by the ChannelMix team. We take the data management burden off your team. - ChannelMix integrates with the BI or visualization tool of your choice: Tableau, Google Data Studio, Power BI, Looker, Yellowfin and more. With our quick-start dashboards, you can have a reporting solution up and running in less than 3 days. - The platform is supported by a 100% US-based team. Clients receive account management and data support with same-day response.
RavenPack
ravenpack.com
RavenPack is the leading big data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content.
Lang.ai EU
lang.ai
Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessly integrate into Zendesk and Salesforce and take the tedious and manual tasks out of agents’ hands so they can focus on what is most important, the customer. Our customers are leveraging Lang for the following use cases and with our plug and play technology they’re up and running in 48 hours with no model training and maintenance required.
Relative Insight
relativeinsight.com
Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalable solution for uncovering actionable insights from survey open-ends, reviews, customer service transcripts and online conversations. Using technology originally developed in partnership with the British government to keep children safe online, our comparative approach reveals what makes audience groups and brands unique and similar to one another. Insights are being used by leading brands and agencies to inform marketing messaging, product development, customer service strategy and more. Quantitative analysis tells you WHAT is happening in your business, text analysis tells you WHY.
Lumoa
lumoa.me
Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every employee can ask questions and receive real-time answers based on the voice of the customer. Lumoa helps make timely decisions to increase KPIs up to three times.
Chattermill
chattermill.com
The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.
Vortexa
vortexa.com
State of the art energy analytics that paints a global picture of cargo flows. Identify energy market opportunities before the competition with Vortexa.
NWO.ai
nwo.ai
NWO.ai is a leading consumer intelligence platform that is revolutionizing the future of external data for enterprises. Using its proprietary artificial intelligence technology, NWO.ai is able to anticipate major changes in micro-trends, before they occur, providing companies with the critical insights needed to compete in today’s ever-changing ecosystem. As organizations and enterprises continue to rely on data as part of their growth strategies, NWO.ai delivers data intelligence, culled from the most diverse data sources
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