Pax

Pax is for importers, manufacturers, retailers, and other businesses that want to recover eligible customs duties but find drawback claims difficult to manage. It helps identify potential refunds on imported goods that are later exported, used in manufacturing, or otherwise qualify for duty drawback. The platform brings together trade records from connected business systems, uploaded documents, or U.S. Customs and Border Protection’s Automated Commercial Environment (ACE). Its AI analyzes import and export data, evaluates applicable drawback provisions, and prepares claim packages. Licensed customs brokers review claims before filing, and Pax can submit them to CBP through ACE. Teams can use Pax to manage claims from preparation through filing and payment, with a dashboard for claim status, refund amounts, and related trade data. Searchable records and audit trails help finance and compliance teams review how claims were calculated and retrieve supporting information for examination. Pax may suit businesses seeking help with duty drawback and customs compliance, especially those that need to organize large volumes of import, export, and production records.

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