Omind
omind.ai
Empowering Businesses with Unified Customer Experience Platform Omind is a leading provider of innovative solutions that leverage advanced AI, machine learning, and intelligent automation to transform customer experiences and drive business success. With a comprehensive suite of Digital CXM products & Automation solutions, Omind empowers organisations to collect, integrate, & intelligently act on every customer needs, delivering personalized and impactful interactions at scale.
Operata
operata.com
Operata delivers the world’s first and only CX Observability platform built exclusively for cloud contact centers. Operata is the experience management platform for cloud contact centers. Operata monitors performance and analyzes quality data from your calls. Every call, every agent, everywhere. Operata helps diagnose issues, automate actions and communicate with agents to improve the contact center environment. Operata increases the accuracy of evaluations, assures quality migration, accelerates adoption and enhances service performance and reporting. Available globally as a scalable, simple to deploy SaaS solution, Operata customers include leading insurers, telcos, banks and MSP's.
isorobot
isorobot.io
An enterprise management system ensures that an organization complies with the best practices and processes across the departments. Our years of expertise in consulting on management systems resulted in the creation of the futuristic enterprise management system – isorobot. The isorobot manages all functions within the organization with 10+ independent and integrated modules, that too by following the globally accepted standards and management systems. They are: - isorobot QMS (Quality management system) - isorobot QHSE (Quality, health safety environment) - isorobot ISMS (Information security management system) - isorobot GRC (Governance, risk, and compliance) - isorobot Internal audit - isorobot Risk management - isorobot Business continuity - isorobot Strategy management - isorobot Asset management - isorobot Document management
CustomerSure
customersure.com
CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support. Since 2010, we've been helping our customers gather, understand and act on the valuable insights provided to them by their own customers through feedback surveys. With powerful, intuitive software backed up by expert consultancy and support, CustomerSure helps you design and execute customer feedback processes that transform your business performance. We're trusted by businesses including Barchester Healthcare, Philips, Covéa Insurance, KK Wind, Magrabi and GBG Group, helping them to understand more about their customers, and then retain and delight them. When you start using CustomerSure, you get more than just a handful of dashboards. All our packages include: - Our fully-featured, easy-to-use customer feedback software - A proven survey methodology to drive measurable results - Unparalleled support from CSAT and customer feedback experts If you’d like to see CustomerSure’s award-winning approach in action, contact us for a Free Pilot Project. We’ll help you design and run a short, live test to show you exactly how everything works and prove the real impact our approach has on your customers - and your business.
ConvoZen.AI
convozen.ai
ConvoZen.AI is a Gen-AI powered conversational intelligence tool that empowers businesses and enterprises to understand their customers better. Our AI-powered solution revolutionizes the way businesses interact with their customers by turning every conversation into an opportunity for business growth. Leveraging cutting-edge machine learning algorithms, ConvoZen.AI analyzes and extracts insights from agent-customer interactions across all channels of conversation. We analyze a massive 17+ million conversations weekly, extracting critical data in several key areas: Sales, Customer Experience, Compliance, and Operations. These insights fuel overall business growth and lasting customer relationships. ConvoZen also offers a plug-and-play voice bot with multilingual capabilities. Close deals faster, and boost customer experience with ultra-realistic voice, and zero latency leading to fastest processing time. Founded in 2021, ConvoZen is headquartered in Bangalore, India. We deliver the power of conversational insights to companies, developed by the creators of NoBroker Technologies.
Cresta
cresta.com
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.
CYF
cyf.com
CYF is a company that provides leading Solutions for Quality Assurance and Quality Improvement for Call Centers and Contact Centers. CYF's guidelines to success are: • Full software solutions (hardware free) • High technology with easy Implementation • Low cost with high ROI (focus on profit) • Target worldwide
C2Perform
c2perform.com
C²Perform is the Super App for contact centers and customer support operations. Why buy multiple single-purpose products when you can have all the tools you need to improve performance and engage your team all under one roof? Quality Assurance, Coaching, Learning Management, Knowledge Base, Communications Tools and more work seamlessly and use business rules to ensure that things don't fall through the cracks. Some of the biggest brands in the world rely on C²Perform to drive their operational cadence and keep employees connected.
Collab
collab.com
Collab provides Cloud Contact Center Services available anytime and anywhere. They make engagement simple and easy with efficient interactions throughout any touchpoint. They have been providing award-winning platforms to businesses of all sizes worldwide for 20+ years. Collab enables digital transformation and helps achieve the right balance between Automation and Human Interaction. Their offer is cloud-based and supported by Microsoft Azure, allowing greater flexibility and easy deployment. Additionally, on-premises solutions are also available. Their portfolio includes Nubitalk Cloud, OneContact CC, OneContact WFO, OneContact Gamification, and AI-powered modules. Founded by a team with solid experience in the contact center business, Collab anticipated a technological revolution that disrupted the contact center industry: 100% SIP-based, without any PBX, for large-scale organizations. Collab has gained customers and partners all over the world in key areas of Telecommunications, Banking, Healthcare, Government and Insurance with branches in different regions such as Mexico, Brazil and Benelux.
Klearcom
klearcom.com
Klearcom is the world’s leading Customer Call Path Testing platform, assisting global organizations with real-time contact center testing. Klearcom provides global Voice and IVR testing capabilities to organizations with a dependency on customer communication. Its AI based platform will automatically analyze the full customer call path, benchmark performance and alert on every single issue through the IVR and network to the agent, using a single test. Reduce the cost and risk of downtime on both speech and DTMF based IVR’s with Klearcom. Testing includes IVR call path, regression, load and live monitoring.
Glia
glia.com
Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. Glia's ChannelLess™ platform architecture powers seamless customer interactions across call center, digital, web, and AI automation. Glia is reinventing how businesses support their customers in a digital world. Glia's solution enriches web and mobile experiences with digital communication choices, on-screen collaboration, and AI-enabled assistance. Glia has partnered with more than 300 banks, credit unions, insurance companies, and other financial institutions across the globe to improve top and bottom-line results through Digital Customer Service. The company is recognized by analysts for its innovation - including Gartner as a Cool Vendor, and has raised over $150 million in funding from top investors.
Ozonetel CloudAgent
ozonetel.com
CloudAgent is Ozonetel’s cloud-native Contact Center as a Software (CCaaS) Platform that is trusted by India’s leading brands for running efficient, cost-effective, and scalable contact center operations. It combines the capabilities of multi-channel ACD, intelligent IVR, powerful dialers, quality monitoring, and AI systems enabling businesses to create seamless omnichannel customer communications. * Unified Dashboards. For Effortless Omnichannel CX - CloudAgent offers a unified platform to effortlessly manage phone calls, SMS, WhatsApp, and more. Your agents can effortlessly switch between voice and digital channels on a single dashboard. Ensure conversational continuity for your customers across channels. * Deep CRM Integrations. For Unmatched Automation - With CloudAgent's readymade CRM integrations, you auto log call data and call recordings into your CRM. Agents click-to-call or answer calls from within the CRM itself. They view customer data as they speak, resolving queries 25%-35% faster. * Superior Monitoring. For Transformed Agent Performance - CloudAgent offers the most comprehensive and flexible dashboards, tracking performance across 300+ parameters. Supervisors get a bird’s eye view of everything happening on their floor. You track and assess metrics across campaigns and teams for actionable training insights.
Playvox
playvox.com
Playvox is the leading customer service agent performance optimization software. Playvox integrates with most major contact center platforms and allows teams to view, analyze, and manage their entire quality assurance process in one convenient platform. Streamline your QA process, motivate, coach, and train your agents, and empower your entire team with transparent, real-time metrics. Monitor service, measure KPIs, and finally ditch the spreadsheets.
Promoly
promo.ly
Promoly sends music directly to your recipients' inbox. Track when they open, play, download and leave feedback on promo campaigns. Then watch the results, in real time.
Dizply
dizply.com
Dizply is an app that simplifies the process of managing and production of ad formats for ad agencies, media houses, and freelancers. It allows users to create campaigns that contain all the formats needed for the online campaign to happen - HTML5 banners, static banners (jpg, png, gif, etc.), HTML newsletters and many other formats.
Xoopah
xoopah.com
Xoopah is a Small Business Growth Platform designed to help small businesses achieve success by providing essential tools and resources to grow their business. With features like email marketing, reviews management, payments collection, and more, Xoopah simplifies day-to-day operations and streamlines growth strategies. It saves time, increases revenue, and makes business growth more accessible for small businesses. With Xoopah, small businesses can easily manage their business, automate tasks, and drive growth.
Webhooks.io
webhooks.io
Webhook management and delivery platform that manages all the technical details from scaling the delivery infrastructure for web callbacks.
Reviewly.ai
reviewly.ai
Reviewly.ai is a software designed to streamline the management of online reputations, particularly focusing on generating and responding to Google reviews. The platform empowers businesses to effectively oversee customer feedback, ensuring that every review, whether positive or negative, is addressed promptly and appropriately. By integrating artificial intelligence, Reviewly.ai simplifies the often complex process of collecting and analyzing customer opinions, thereby enhancing a brand’s presence on the web. The software's user-friendly interface allows for real-time interaction with reviews, making it an essential asset for companies aiming to cultivate a dynamic and positive online image. With Reviewly.ai, businesses have a robust tool at their disposal to boost customer engagement and drive growth through strategic handling of Google reviews.
Linkz.ai
linkz.ai
Automatic rich link previews on hover that keep visitors on your website. Install Linkz.ai in 2 minutes on your website or blog and instantly get automatic rich link previews on hover. Linkz.ai previews help your visitors to get context from linked content without bouncing between browser tabs, and, most importantly, without leaving your site.
Limelight Platform
limelightplatform.com
Limelight Platform is the foremost resource for experiential marketing return on investment, live event data and insights. The robust all-in-one platform allows marketers to create, manage and measure experiential marketing campaigns and live events; crucial as the economy continues to reopen and the appetite for safe and secure human connection skyrockets.
Eulerity
e.eulerity.com
Eulerity is disrupting the digital advertising industry by combining game-changing AI and automation software with human expertise, empowering brands to optimize and scale with ease. Our enterprise technology streamlines the complexities of digital marketing, resulting in significant cost savings and better efficiency. The all-in-one solution allows organizations to effortlessly amplify and automate both paid and organic campaigns across various platforms including Google, Facebook, Instagram, YouTube, LinkedIn, Tik Tok, and more, ensuring maximum impact and results. From local to global, decentralized to in-house, our SaaS platform & supporting customer success team empowers marketers to achieve quality, cost, speed, and scale without compromise.
datacube AI
datacube.ai
datacube is a robust, elegant & agile business analytics and KPI data visualization software built with an AI brain . We all know you can’t run or SCALE your business efficiently without keeping a close eye on your KPI’s. But digging through your CRM and pouring through spreadsheets is a painstaking and completely inefficient process. With datacube, we extract the data that matters, and give you the data you need to know where your business stands in real-time. From Performance Ratios to Financials, from initial inbound opportunities through to conversion rates of all types, whether you want it displayed onto your cell phone or Big Screen TVs, datacube has you covered.
Carts Guru
carts.guru
Chase up every lead, convert every sale, and grow your e-commerce business fast with an advanced marketing automation software designed specifically for e-merchants. In just a few clicks you can build and customize first-class marketing campaigns for the awareness, consideration, and after-care stages of the customer journey, then just click launch and we take care of the rest. Using our multichannel capabilities you can combine SMS, email, and Facebook Messenger into one cohesive campaign to reach each individual customer where they respond best and maximize your returns. Carts Guru provides you with pre-built campaigns for all the most popular e-commerce use cases: Abandoned cart campaigns - automatically retarget every visitor who places an item in their cart then abandons it before checkout. Customer win-back campaigns - remind old customers how great your products are and bring them back to your online store. Post-purchase campaigns - upsell existing customers by recommending relevant products at the right moments. Promotional campaigns - nurture customers with seasonal offers, new products, or one-time discounts and retain their business long-term.
Noosh
noosh.com
Noosh helps enterprises deliver on Content Marketing game plans by streamlining operations and enabling collaboration with vendors. The company’s products and Marketing Services Partners manage digital and print assets, cost structures, budgets, procurements, projects, and team interaction using an integrated cloud-based approach. Marketers who use Noosh are able to deliver Content Marketing projects at more competitive prices, in less time, and with higher quality.
Geniechat
geniechat.com
Geniechat is the easiest relationship management app built for non-techie sellers and entrepreneurs. Featuring power and affordability with 3 apps in 1 for $9.99/mo ⚡️ Content Keyboard + CRM + Ai Generator
Brandintellé
brandintelle.com
Brandreward help enterprise marketing teams to bridge the gap between marketing operations & outcome in real time. Our unified workflow automation for Marketing Departments is directly linked to AI-based What-if Simulators - via the Marketing Planning & Budgeting modules.
BlogManagement
blogmanagement.io
Blog Management is a platform that allows publishers, bloggers and website owners to earn money by placing content. It is a trustworthy and credible platform that allows you to sell guest posts and sponsored content in a legitimate way. Website owners can add their websites to the platform and get paid for publishing content. Blog Management helps website owners monetize their blogs and websites by opening up a steady revenue stream.
Adspyder
adspyder.io
AdSpyder is an upcoming digital ad-tech SaaS platform that help individuals and companies to analyse their competitors’ ad marketing campaigns and obtain useful insights that can be applied to their ad campaigns and benefit from them. Using adspyder, users can search ads which are currently or previously running across online platforms and can get useful performance based metrics for each ad. Te user can search from 110M+ ads of 100+ countries and over 11 platforms. The user can also search competitors ads and campaigns for useful insights to optimise their own campaigns.
MarketMate AI
marketmateai.com
At MarketMate AI, our mission is to align sales and marketing to amplify creativity and boost revenue. We are dedicated to making generative AI more user-friendly for real marketing workflows. As an intuitive B2B marketing platform powered by AI, MarketMate focuses on target market identification, messaging, content automation, and sales enablement. With MarketMate AI, you can generate tailored content for your buyer personas that seamlessly aligns with your brand messaging. Our platform is designed for ease of use - no need for sophisticated prompts and no word count limitations. MarketMate automates developing the first draft of your content and refines content with your expert input. It's that simple.
HeadBidder
headbidder.net
Focus on the core part of your business that brings money, use HeadBidder.net for mechanic ad management work that is automated on the platform. The Header Bidding management platform is made for publishers and online-ad professional teams. Combines wrapped up ready-to-go features and tools: container, 3rd-party integrations, analytics, and more.. Start your free trial.
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