ListenAI

Analyzes contact center interactions (voice, text, video) to detect customer behavior and emotions and provides actionable insights to improve agent performance and outcomes.

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ListenAI helps Contact Centers to make improve every interaction with help of AI. ListenAI captures every single interaction, analyze customer interaction, behaviour changes, emotion identification whether being Voice or text or video and provides a simple, scalable solution to deliver a bottom line impact. It’s passionate about voices, language, technology and results, and can't wait to find the moments in conversations that delivers the best results to your team.

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