Jam allows users to quickly report bugs by taking screenshots, enabling a fast feedback loop for engineers while minimizing disruptions to user workflow.

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Get a dedicated desktop app for Jam on Mac, Windows, and Linux with WebCatalog Desktop.

  • Launch Jam directly from your Dock or taskbar.
  • Work without distractions in a dedicated window, separate from your browser tabs.
  • Manage multiple Jam accounts and switch between them without logging out.

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For product managers, QA testers, support teams, and developers, Jam helps turn a bug or customer issue into a report engineers can investigate without repeated follow-up. Record your screen or take a screenshot from the browser extension, Mac app, or iOS app, then share the report as a link. Jam can attach available technical details, including console logs, network requests, user actions, and device information. Jam AI can suggest a report title, summary, and reproduction steps. Teams can send reports to tools such as Linear, Jira, or Slack. For customer feedback, recording links let people capture an issue without installing Jam, helping teams see what happened and pass the details to engineering.

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