Intervo

Intervo is an open-source platform designed to create customizable AI agents that operate via voice and chat to support business services. It enables organizations to deploy intelligent AI assistants capable of handling customer interactions in real time, both on websites and through phone calls integrated with Twilio. The platform supports building AI agents tailored to specific domains by simply describing the agent’s role and loading relevant business data such as PDFs, websites, or text files, ensuring responses are accurate and context-aware.

Key features include advanced customization options allowing users to configure AI agents within minutes, voice synthesis integration with providers like ElevenLabs and Azure for natural-sounding interactions, and multi-channel deployment as chat widgets or phone assistants. Intervo can automate tier-1 support by addressing common questions, routing tickets, and guiding onboarding processes, thus freeing human agents to focus on complex tasks. Additionally, it offers internal help capabilities for teams to quickly access IT, HR, or operational information. Being open-source, Intervo provides flexibility to modify, self-host, and integrate via webhooks without vendor lock-in.

By combining conversational AI with robust orchestration frameworks, Intervo supports scalable solutions tailored to various business needs, enhancing customer service efficiency and internal knowledge management through voice and chat automation. Its developer-friendly approach emphasizes transparency and control over AI workflows, making it adaptable for teams looking to implement intelligent virtual assistants that reflect their unique operational requirements.

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Website: intervo.ai

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