Swiftsell
swiftsell.biz
Swiftsell is a generative AI-enabled no-code tool through which consumer brands can automate their lead conversations seamlessly over various channels and enhance sales, marketing and customer satisfaction.
Unleash
unleash.so
Unleash uses AI to leverage all information in your SaaS tools by streamlining knowledge easily within company departments, whenever an employee needs it, wherever they prefer to work. Unleash achieves this through seamless integrations with your company's data sources such as Slack, Notion, Jira, Zendesk, and more, enabling every employee to find the information they are looking for by simply asking Unleash
Algomo
algomo.com
Algomo is a generative AI-powered platform designed to automate customer support through custom ChatGPT-like bots for websites. It allows businesses to resolve customer support interactions efficiently, with the bot handling requests, escalating issues when necessary, and operating without the need for training or maintenance. Algomo's platform functions by instantly answering repetitive customer questions, thereby reducing costs and increasing customer satisfaction (CSAT) and employee engagement scores. It automates the labeling, categorization, and triaging of support interactions, cutting down handle times and manual tasks. Additionally, it empowers agents with AI suggestions and live screen sharing to enhance response times and productivity. Algomo is particularly useful for businesses looking to: * Automate Customer Service: By resolving most support interactions through automation. * Enhance Efficiency: Reducing the time and resources spent on customer support. * Improve Customer and Employee Satisfaction: Through faster resolutions and fewer manual tasks. * International Expansion: With its multilingual capabilities, it's ideal for businesses scaling globally.
WeConnect.chat
weconnect.chat
The all-in-one conversational AI platform Supercharge your business with WeConnect.chat’s conversational AI interfaces. Streamline lead generation, elevate customer support, revolutionize onboarding, and unlock limitless possibilities with a custom AI chatbot. Seamlessly integrate rule-based components and harness the potential of a multi-channel agent dashboard.
BotDistrikt
botdistrikt.com
BotDistrikt is a user experience-focused platform that allows businesses to build chatbots without requiring any coding skills. It offers a complete chatbot solution for both startups and established enterprises. The tool is specifically designed for marketers, customers, and developers. For marketers, it enables the design of a virtual personality, creation of targeted campaigns, and provides data-driven insights. For customers, BotDistrikt ensures 24/7 bot availability, allowing fluid and engaged conversations. It also supports human handovers to manage tickets and allows multi-channel communication. For developers, the platform is highly customizable; it includes logical conditions, regex patterns, AI training, API integrations, and Javascript functions to support complex, two-way conversations. BotDistrikt's chatbots are capable of functioning on various channels, including Whatsapp, Facebook Messenger, Telegram, websites, Google Assistant, and Skype. It also integrates with useful tools like Dialogflow, Wit.ai, Gmail, and Slack. The platform is supported by Entrepreneur First and the Infocomm Development Authority of Singapore. With an emphasis on customer-focused, AI-powered chatbots, BotDistrikt aims to offer an easy, fun, and smart tool for building and implementing chatbot strategy.
arabot
arabot.io
The Leading No-Code Chatbot Platform. built for enterprise to automate customer interactions & service fulfilment at scale, SUPERFAST. arabot is MENA’s leading low-code enterprise chatbot platform designed to help businesses automate tasks, drive superior customer service, increase sales and create meaningful conversational experiences with their customers using conversational AI. arabot.io provides anyone with the tools to build, test, manage and deploy bots in minutes. With robust administrative features and enterprise-grade security, we process over 2 million monthly business-to-customer conversations. Our goal is to help businesses make communication with their customers faster, smoother and more efficient. Since 2016, we have created chatbots for e-commerce, automotive, e-government, energy & utilities, retail and telecommunications on FB Messenger, WhatsApp, Slack, Telegram, Hangouts, Website, and other communication platforms.
FranklyAI
frankly.ai
FranklyAI is a company that provides training services and a Microsoft Teams integration to help organizations and individuals unlock the power of generative AI technologies like ChatGPT. Key points about FranklyAI: * Training Services: FranklyAI offers core training programs to help organizations and individuals gain mastery in using generative AI tools and technologies. * FranklyAI for Microsoft Teams: This is a Microsoft Teams app that provides secure, moderated access to generative AI capabilities directly within the Teams platform. This allows employees to utilize AI assistants like ChatGPT in a controlled corporate environment. * Bespoke Solutions: FranklyAI also develops customized generative AI solutions tailored to the specific needs and requirements of their business clients. The website highlights how organizations that embrace generative AI are expected to outperform those that don't, as it can boost employee productivity and save time and money. The FranklyAI Teams app is positioned as a way to unlock the potential of these technologies while maintaining security and control. The site includes customer testimonials, information about FranklyAI's team and approach, as well as examples of their work featured in various media outlets. Overall, Frankly.ai seems to be focused on driving the adoption of generative AI technologies within the enterprise space through their training, software integrations, and custom solutions.
Codar.io
codar.io
Codar.io is an all-in-one digital marketing platform designed to streamline various aspects of online marketing for businesses. It integrates multiple tools and features to enhance marketing efficiency and effectiveness. These include chatbots for platforms like Facebook, Instagram, Telegram, and WhatsApp, as well as capabilities for eCommerce, SMS/Email marketing, and social media management. The platform is known for its ease of use and affordability, making it accessible for small to medium-sized businesses looking to improve their online presence and customer engagement. Users can automate responses, manage marketing campaigns, and analyze performance, all within a single interface Product Hunt.
OCA
ocaindonesia.co.id
OCA is your Omni Communication Assistant. A web-based omni-communication dashboard founded in 2019 and a member of Telkom Group. We provides a real-time communication solution to help you gaining awareness, improve customer experiences and creating comprehensive communication strategy for your business.
Louisebot
louisebot.com
LouiseBot is the ultimate AI chatbot solution for intelligent and interactive conversations. With this cutting-edge technology, they offer a customizable text-based chatbot that seamlessly blends with their brand, catering to their unique requirements. This powerful tool is designed to engage visitors from all corners of the globe, transforming each interaction into a golden opportunity for conversion. But LouiseBot is more than just a chatbot it's their ticket to international success. Say goodbye to language barriers and hello to a global audience. With this chatbot, they can tailor their conversations to perfection, ensuring every visitor receives personalized attention and an exceptional customer experience. Boost their conversion rates and connect with customers like never before, This advanced AI technology understands and responds to their customers' conversations in real-time, providing precise solutions tailored to their individual needs. And unlike human agents, this tireless chatbot never tires, offering 24/7 support every day of the year. Elevate their customer service experience and guarantee round-the-clock assistance for their clients with the help of LouiseBot.
Chatchamp
chatchamp.com
Chatchamp allows e-commerce businesses to increase website conversions, revenue and to improve customer satisfaction by using scalable digital sales agents. At any time, Chatchamp's digital product consultants - chatbots - provide customers with professional, automated advice on websites and a breathtaking customer experience. Within minutes, the solution is easily integrated into the shop and together with Chatchamp's team the products are implemented in no time.
Blinger.io
blinger.io
Omnichannel customer support and sales platform aggregating all messaging apps, live chat and e-mail in a helpdesk interface. Blinger.io is the best omni-channel software platform. Get access to the messengers, email and live chat with a single API, interface or integration with helpdesks.
Chatlio
chatlio.com
Chat with your website visitors directly from Slack. You don't need another chat client to talk to your customers. Simple one minute install. Visitors to your site then can instantly chat with you about pre-sales questions, support issues, etc. while you and your team respond directly from Slack without any additional tools to install or use.
Essembi
essembi.com
Essembi is the software innovation hub that helps software companies accelerate their innovation cycle to become a leader in their market. In today’s fast-paced software world, the pressure to build great software is higher than ever. The speed of your software innovation cycle plays a pivotal role in your success. The successful industry leaders are often those with the fastest software innovation cycle - rapidly collecting valuable feedback, making informed decisions on new product features and delivering high-quality product updates faster than their competitors. Essembi helps software teams speed up their software innovation cycle by delivering the functionality to manage the cycle in one system. When your product management, development, customer support, sales and marketing teams seamlessly collaborate on a single platform, everyone wins - your customers get features faster, your product grows faster and your business scales faster.
Desk360
desk360.com
Desk360 is an omnichannel customer support platform, enabling businesses of all sizes to have a 360-degree view of their customers and utilize a next-gen inbox for their mobile apps and websites. It lets you to communicate with your customers on any channel (email, live chat, social media, WhatsApp, and even a message box inside their mobile apps), while unifying all messages on a single screen for your customer representatives. With Desk360, you can create an inbox for your users to get in touch with you on their own terms. Desk360 offers integrations with the App Store, Google Play Store, and Huawei AppGallery, so you can aggregate all store reviews on a single page and respond to your customers without switching back and forth between your store accounts. Managing your social media accounts with Desk360 is a breeze. You can view and answer all customer messages coming from Facebook, Instagram, and Twitter on a single screen, saving your representatives huge amounts of time. Do you use different email addresses for providing support to your customers? No worries, because you can unify all your email addresses on a single screen. What’s more is that you can create custom FAQ and contact pages on your website to give your customers holistic support from your brand. Discover Desk360 today and start communicating with your customers with pre-defined Desk360 messages prepared by professional translators in 40 languages! Manage your customer messages coming from these 11 channels on one page, and get detailed reports on both products and users. Choose who will be responsible for which project by assigning special agents to each product, and encourage cooperation between teams to increase their performance!
OvationCXM
ovationcxm.com
OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. The OvationCXM Platform, CXMEngine, includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint. OvationCXM headquarters is in Tiburon, California, with a nationwide remote workforce backed by Nyca Partners, Telstra Ventures, KeyBank, JobsOhio Growth Capital Fund, JumpStart Ventures, Savano Capital Partners, Capital One Ventures and Commerce Ventures.
Apizee
apizee.com
Live Video Chat, Screen Sharing and Co-Browsing for sales and support teams. Apizee offers visual engagement solutions, helping companies solve complex customer problems faster through personalized remote visual support. Apizee gathers video chat, screen sharing, and co-browsing in one SaaS solution connected to leader sales and support platforms like Salesforce and Zendesk. Apizee provides a data-privacy-first customer experience platform hosted in Europe that scales from 1 agent to several teams and thousands of users.
QuickReply.ai
quickreply.ai
QuickReply.ai is a ready-to-use WhatsApp commerce solution for online store's platforms such as Shopify, WooCommerce, Magento, etc. Within minutes of plugging in, QuickReply syncs information about the store’s: 1. Products, 2. Inventory, 3. Coupons, 4. Customers, 5. Orders. It comes with automated pre planned WhatsApp campaigns for : 1. Recovering Abandoned Carts 2. Order Alerts 3. Order Confirmation 4. Convert COD Orders To Prepaid 5. Upsell & Cross Sell Products 6. Promotional Broadcast with personalized discount coupons and messages 7. Order Refund / Replacements 8. Getting Feedback. and much more... The rest 30% are transferred to one-inbox for human agents to take quick action and to serve their customers faster.
TeleSign
telesign.com
Telesign provides Continuous Trust™ to leading global enterprises by connecting, protecting, and defending their digital identities. Telesign verifies over five billion unique phone numbers a month, representing half of the world’s mobile users, and provides critical insight into the remaining billions. The company’s powerful AI and extensive data science deliver identity with a unique combination of speed, accuracy, and global reach. Telesign solutions prevent fraud, secure communications, and enable the digital economy by allowing companies and customers to engage with confidence.
Posh AI
posh.ai
Posh is a venture backed conversational AI company that spun out of MIT's AI lab in 2018. We are committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. We transform how financial services companies connect with their customers and automate contact center workflow. Our AI platform spans messaging and voice channels.
DigitalGenius
digitalgenius.com
DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Their AI solution continually learns and evolves from every interaction within their customer network, leveraging more than 50 pre-built use cases, customizable processes, and integrations to help make customers happy. They work with forward-thinking e-commerce and retail businesses around the world such as ON, Selfridges, G-Star, Volcom, Mytheresa, and many others to power better customer experiences online. With DigitalGenius, they will: * Deliver a frictionless buyer journey for e-commerce customers * Drive excellence and future growth with AI for e-commerce * Confidently manage unpredictable and seasonal spikes in volume * Proactively address and resolve issues before customers contact them * Meet consumer expectations online and offline * Implement and use e-commerce automation at scale * Empower agents to successfully serve customers at every touchpoint * Quickly achieve Zero Backlog with backlog automation They help businesses deliver exceptional customer experiences with: * A continuously evolving and improving e-commerce AI platform, built from learnings with forward-thinking e-commerce businesses around the world * 50+ pre-built use cases specifically for e-commerce to easily manage seasonal & unpredictable spikes * Proactive interactions providing up-to-date information on deliveries and returns * Best practices learned from a network of the most innovative e-commerce companies, enabling tailored responses and journeys * Customizable integrations and processes tailored to customers' requirements Easily Access DigitalGenius: * Cloud Technology (SaaS) * Always on: 24/7 365 * Multiple languages are available * Get set up in 1 week with no/low code integrations * Channels Agnostic: Self-Service, Email, Bots, Agents, Proactive, Pre-sales & Voice
konversable
konversable.com
Konversable is a powerful chat solution designed to delight your customers and convert more enquiries. Our solution can be used across many different use cases. The Konversable has been designed to help our clients in a number of ways: * Clients with Live Chat backup enabled can now be notified of incoming live chat requests through the App, and can even chat with users from directly within the App. * All Live Chat functionality present in our cloud-based solution can be used within the App, including the ability to Transfer Chats between departments, and the creation/insertion of Quick Replies to improve ease of use. * Clients can be notified of any leads generated by their bot, ensuring these can be actioned quickly. * Chat transcripts across all messaging channels can be reviewed where these are connected; including Website chats, Whatsapp chats and Messenger chats. Reactive and proactive features to increase enquiries, chats, and conversions.
Sociocs
sociocs.com
Sociocs is a customer communication tool for your business. It helps you acquire and retain customers, build online reputation, deliver awesome customer service experience, and grow your business. Business texting, Google Maps & WhatsApp chat, online reviews management, web chat, online forms, and SMS notifications using a single tool shared by your team. Supported channels on Sociocs: Facebook Messenger, Facebook Post Comments, Mobile App Reviews, Google Business Reviews, Google Business Messaging, Texting/SMS, Telegram Messaging, Web Chat, WhatsApp Messaging, Website Forms.
Mongoose
hellomongoose.com
From text to chat, make every message count. Mongoose believes that having the right communications between the right people at the right time helps students, alumni and staff reach their goals and aspirations. Colleges and universities enjoy as much as a 200% inquiry increase, a 98% student retention rate, and doubled donations with Cadence, the industry’s first and only solution built by higher ed professionals for higher ed leaders. Cadence engagement solutions empower 750+ institutions to advance and inspire students’ success by increasing enrollment, engagement, retention, and alumni gifts.
Unifonic
unifonic.com
Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots. Unifonic’s solutions integrate customer communication channels, including text, voice, messaging, and web, into a single platform that enables companies to create stronger customer relationships. As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication returns on investment. From SMS for online banking to WhatsApp customer service support, Unifonic empowers organizations to transform their customer experiences while allowing them to focus on core business activities without maintaining costly communication infrastructures. Unifonic connects local enterprises with their customers. This includes leading banks, financial institutions and government entities throughout the Middle East and North Africa, as well as healthcare providers, retail and e-commerce, and transport and logistics providers worldwide. With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by a local corporate presence in five countries and a dedicated team of 300+ professionals serving clients 24/7. For additional information about Unifonic, please visit https://www.unifonic.com/.
Unless
unless.com
The mission of UNLESS is to let users interact with their devices on human terms, by turning user interfaces into a dialogue. Our conversational UI platform offers businesses an AI-driven solution that facilitates a personalized conversation with every user. This is made possible through a variety of UI components that can easily be added to any existing product without requiring technical expertise.
AiTrillion
aitrillion.com
Experience Marketing Automation Powered With Actionable Artificial Intelligence - Get AiTrillion! AiTrillion is the first-ever SaaS-based Artificial Intelligence enabled – all-in-one marketing platform for eCommerce sellers. It’s 11+ customer engagement channels integrated with analytics built for the eCommerce industry, we at AiTrillion specialize at connecting the dots between millions of customers across 175+ countries. Everything you are looking for is packed under one roof with its Integrated & Innovative features. Email Marketing Automation Loyalty Rewards Program Product Reviews + Q&A Web Push Notifications Affiliate Marketing Recurring Memberships Form Builder Ai Workflow Automation Smart Popups Announcement Bar Product Recommendation
Cloodot
cloodot.com
Cloodot is an all-in-one omni channel customer experience management suite. Cloodot facilitates an efficient and consistent workflow to build reputation, engage, and nurture long term relation with customers through multiple digital platforms Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites, SMS/Text numbers etc. through one easy to use dashboard. 1. Better online reputation Easily collect, showcase & respond to more reviews. 2. Easy Omni presence Bring all chats to an easy-to-use multi agent inbox. Direct chat option in Google search to get more enquiries easily. Distribute and assign channels to one or more users, handover chats and reviews between users and departments in a second. Multiple agents can collaborate and manage channels like WhatsApp, Google messages etc. which is not possible using original native apps. 3. Fast and quality engagement Cut down first & average response times to just seconds from hours. Custom template replies, reminders, tags, tasks, notes etc. 4. Automatic CSAT measurement Automatic CSAT survey on every chat channel to measure quality of engagement. 5. Re-engagement campaigns Generate more revenue from existing customers by sending bulk messages about offers and programs periodically. 6. Workload reduction Automated review replies & Agent-Bot collaborative chat management workflow reduces manpower involvement by 50 - 80%. Makes customer engagement extremely easy for CS agents. 7. Easy supervision Real-time performance monitoring and reporting brings more accountability. Agents become more productive, ultimately resulting in faster & quality experience for customers. 8. Cost reduction Replaces 1/2 a dozen different paid tools. Increases efficiency & reduces overall expenses. 9. Safe access No need to provide CS agents any access to native platforms. Agents won't be distracted by other social media activities. 10. Superior support Dedicated account manager On-Call support No cost staff training No setup cost
Chekkit
chekkit.io
Chekkit is a platform designed to supercharge local businesses. It significantly boosts customer engagement and lead conversion, outperforming the competition. The software offers an all-in-one solution for Review Management, Business Text Messaging, Textchat, Centralized Inbox, Textable Landline, Customer Surveys, Competitive Benchmarking, and more! This integrated approach simplifies customer interactions, enhances business operations, and drives growth.
URVA
urva.co
The URVA Sales Force Tracker is a mobile-friendly sales tool which brings your entire sales team on the same page. Sales teams interface with new leads to generate business and existing customers to upsell and grow business relationships further. While this may happen regularly or irregularly, there is rarely visibility on the whats happening without a tool that connects the team on the ground to the leaders in the HQ. URVA enables the bridging of this very gap. The sales personnel on the go, have a nifty app with them, which allows them to record all customer interactions in seconds, and that too with geotagging for visibility. In return managers get to view what's happening and guide their teams about new products & services as well as set targets & plans for the week/month without having to talk to every team member. Finally, at a leadership level, all these interactions are available for consumption in bit sized dashboards & scheduled reports. All the capabilities of URVA Sales work everywhere from the phone to the big screen and everything in between. URVA Sales is trusted by some of the leading Banks, Telecoms & Pharmaceutical companies in the world.
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