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EZ LYNK Cloud is for automotive technicians who need to support customers’ vehicles remotely. Through a browser-based web app, technicians can organize customer and vehicle records and connect with vehicles linked through an EZ LYNK Auto Agent, helping them investigate issues without requiring the vehicle to be at their shop. Technicians can access available scan-tool data, read and clear diagnostic trouble codes, review recorded vehicle data with graphs and parameter selection, and send supported updates or vehicle functions remotely. The service also includes customer chat, a queue for vehicle connections, and secure sharing of files and access with other technicians. EZ LYNK Cloud may suit repair and diagnostic workflows that use the EZ LYNK system. Available data and functions depend on the vehicle and its electronic control units, and may also vary by technician.
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