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Elyra is an AI-powered restaurant operations platform designed to manage guest communication, reservations, table allocation, and customer relationships. Its Voice Agent handles calls 24/7, including bookings, cancellations, guest questions, multilingual conversations, call transfers, callback requests, and transcripts. The Email Agent processes restaurant inquiries, supports large-party bookings, dietary requests, private dining questions, and smart email routing while matching the restaurant’s communication style. (elyrasystems.com)
Elyra also includes AI table allocation, guest intelligence, analytics, and campaign management tools. Restaurants can optimize seating based on party size, guest preferences, occasions, and floor-plan rules; build guest profiles from interactions, booking history, preferences, and dietary information; monitor satisfaction, return rates, and campaign performance; and send personalized follow-ups, seasonal promotions, and win-back messages. By combining restaurant reservation management, guest data, customer communication, and operational analytics in one platform, Elyra helps teams organize service workflows and deliver more informed, consistent guest experiences. (elyrasystems.com)
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