Page 2 - Top DeveloperHub Alternatives

Document360

document360.io

Document360 is an AI-powered Knowledge Base platform designed for creating Knowledge bases—public and Private—SOPs, User Manuals, Documentation, and more. With its intuitive interface and robust features, Document360 centralizes knowledge, streamlines collaboration, and delivers exceptional documentation. Distinguished by its unique functionalities, it is SOC 2 Type 2 certified, offers private hosting, and enables seamless third-party integration. Here’s what Document360 offers in terms of functionality: * Ask Eddy: For quick answers, users can ask Eddy any queries and Eddy brings you the most accurate answer from the relevant article. Saving time searching the entire article. Eddy simplifies drafting your help articles by generating relevant FAQs from the articles. This saves time for your team and provides a smoother and intuitive experience for your customers. * Dashboard: The centralized hub presents a visually appealing and intuitively designed dashboard, providing a comprehensive overview of crucial information. It's the nerve center for a more seamless and insightful experience. * Intuitive Block Editor: The new block editor streamlines the content creation process. With the addition of an inline comment feature, collaboration becomes real-time and effortless, fostering a more dynamic editing and review process. * Customization Centralized Hub: Empowering users with unprecedented control, the customization hub allows for fine-tuning documentation aesthetics. Teams can effortlessly customize layouts, color schemes, fonts, and branding elements to align documentation seamlessly with their brand identity. * Advanced Analytics: The analytics feature offers real-time insights into user behavior, content effectiveness, and engagement patterns. It transforms raw data into meaningful information, facilitating data-driven decision-making. In addition, you can now take control over reader acknowledgment with read receipts. * Instant Sync Integrations: Instant sync ensures a seamless and real-time data flow between Document360 and various third-party tools and services. Now, Document360 seamlessly integrates with Zendesk Federated Search and GitHub, enhancing collaboration and workflow efficiency. * AI Writer: An AI-powered tool that assists in generating high-quality content, ensuring consistency, and reducing the time required to produce documentation. * AI Business Glossary Generator: Automatically generates a comprehensive business glossary, helping users maintain consistent terminology across their documentation. * Markdown Text Editor: A simple Markdown editor allows users to style text documents using typical formatting techniques, including headings, emphasis, lists, images, and links, making it easy for non-developers to pick up the basics. * Category Manager: Create a well-structured hierarchy of all your knowledge base content, up to 6 sub-categories, making it easy for users to find and digest information. * Roles and Permissions: Document360 allows you to restrict who can access what to keep your knowledge base secure. You can add authenticated team members to contribute to specific projects. * Localization: Understand your global audience; you can translate articles, snippets, variables, and glossary to 50+ languages. * Private Hosting: Gain access to fully isolated environments for greater power and control over your hosting environment for the best performance. * Versioning: Rollback and versioning features allow you to see the change history for each piece within your knowledge base. * Backup and Restore: Document360 automatically backs up your projects daily. However, you can manually back up your project at any point. You can restore the entire project or a part of your knowledge base to a previous state from the available backup. * API Documentation: Users can import their OpenAPI specifications and have documentation generated automatically. Document360 is the market leader in innovation in the generative AI Knowledge base category, serving various industries across 30+ countries in building their knowledge bases. Our clients include VMware, McDonald's, Daikin, Virgin Red, NHS and more.

SwaggerHub

swaggerhub.com

SwaggerHub provides organizations developing APIs, a central collaboration platform to provide a single source of truth to guide API design and documentation, reinforce standardization, and enable better alignment between APIs and the intended business purpose.

DocXter

docxter.app

DocXter is a smart, sophisticated, yet simple and easy-to-use document intelligence application. Extract valuable information from a document, without having to go through the mundane process of sifting through a document, to find the information you are looking for! Imagine a highly detailed document, a book, a financial report, a research paper, or a book. Just upload it and get answers to any specific part of the document or explanation of the whole document or anything in between. In a way you want, and in a manner you like. Why read documents , when you can talk to them ? DocXter's one-click upload, lets you upload documents to the platform and use its AI-powered technology to quickly extract the information you require. Ask questions like: What is the document all about? Summarize the document concisely? Explain it to me like I'm new to this, etc. The Question is Yours!. Get answers, in a language and way you want, instantly, without even opening the document! What's interesting is with the pro version, you can train DocXter in minutes to give you answers in a custom, personalized manner, made specifically for you!

ReadMe

readme.com

ReadMe transforms static API documentation into interactive developer hubs that help users succeed with your APIs. Help developers make their first call faster, quickly troubleshoot issues along the way, and get insights into API usage to focus your team on the highest-impact improvements. With ReadMe, teams can quickly create and launch a developer hub that matches their brand. After syncing their OpenAPI Spec file or manually documenting their API, anyone can write content or make edits directly in the ReadMe platform — reducing engineering bottlenecks and saving them time on maintenance. Behind the scenes, visibility into real-time API usage allows you to see which endpoints are most popular or where developers might be getting stuck, so your team can identify where to make improvements or add more guidance. If creating a better experience for your developers — or just getting to see more of our adorable mascot Owlbert! — excites you, you can start a 14 day free trial now on our website at readme.com.

Archbee

archbee.com

Archbee is a documentation platform for your team and customers. With Archbee, you can help your users get started with your product because it enables you to quickly build product docs, developer guides, and API references in one place. Archbee is the place to centralize your company's information since it unifies knowledge in product, engineering, support, marketing, and sales. Usecases: • Developer & API docs • Documentation sites • Add in-app support with a contextual documentation widget • Collaborate on documents • Onboard and train teammates • Create documentation for your customers with gated portals • Document internal processes Integrations: Slack, Airtable, Loom, Trello, Lucidchart, Typeform, Mindmeister, Prezi, Miro, Google Docs, Google Sheets, Google Slides, Figma, Invision, Framer, Abstract, Marvel, Github, GraphQL, Swagger/Open API, Numeracy, Mode Analytics, Codepen, Intercom, Google Analytics.

Almanac

almanac.io

Almanac is how the fastest remote teams work on the internet, with more structure, more transparency, and fewer meetings. It's the only async all-in-one platform where you can write, approve, organize, and track docs. Whether you're looking to document knowledge, collaborate with teammates, or manage projects, you can do it all on Almanac.

TextExpander

textexpander.com

TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently and with consistent language. Share messaging snippets, signatures, and descriptions with everyone who works on projects with you.

Hudu

hudu.com

Hudu is the world's most beloved IT documentation system. Organize and enhance your IT environments while keeping everything under your control. Built to delight customers, remove chaos and grow your business.

ProProfs

proprofs.com

ProProfs is a leading provider of SaaS software designed to create smarter employees and happier customers. With a comprehensive suite of tools, including Training Maker, Knowledge Base, Quiz Maker, Survey Maker, CRM, and more, ProProfs empowers organizations to enhance learning, streamline support, and drive customer satisfaction. Committed to a 100-year mission of customer delight, ProProfs serves over 15 million users across 150+ countries. ProProfs products include: - Training Maker - Quiz Maker - Survey Maker - Qualaroo Insights - Live Chat - Help Desk - Knowledge Base - Project Management - Picreel Popups - BIGContacts CRM - WebinarNinja - CourseNinja ProProfs Smart tools are used by many Fortune 500 companies, such as Sony, Acer, Adobe, Accenture, Cisco & Dell, and users from leading educational institutes like Phoenix, Harvard & Yale. The site hosts more than one million pieces of content in 70+ languages. It is a leading online training and assessment platform with the world's largest library of professional tests & quizzes.

Verint

verint.com

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.

Yext

yext.com

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automates workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator.

iSpring Learn

ispringsolutions.com

iSpring Learn is a comprehensive training platform that meets the needs of a business at any stage of growth. It has everything you need to establish time-saving online onboarding, compliance, and customer service training, or go further to create a learning culture in the workplace. Boost metrics and scale your business with improved training and development for teams, partners, and clients. Core functionalities of iSpring Learn: - Mirrored organizational structure - Specified learning tracks - Detailed reporting - Supervisor dashboards - Automated workflows - Integrations with MS Teams, Tilda, Salesforce, Albato, etc. - Corporate portal and newsfeed - 360-Degree Performance Appraisal module - On-The-Job Training - Course Library - Knowledge Base

Capacity

capacity.com

Every company has customers and employees who need support. As demands rise, so do the tickets, emails, and phone calls that need attention—creating a repetitive, expensive, and painful support process that leaves customers waiting and teams overwhelmed. Capacity is a support automation platform that uses practical and generative AI to deflect tickets, emails, and phone calls—so your team can do their best work. We offer solutions for self-service, agent assist, and campaigns & workflows to over 2,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform, powered by technology and talent from Cereproc, Denim Social, Envision, Linc, Lucy, LumenVox, SmartAction, and Textel. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. We’re proudly headquartered in St. Louis.

MangoApps

mangoapps.com

Engage, excite, and connect your entire company! MangoApps is a unified employee experience platform combining intranet, training, teamwork, and content management into a dashboard and workspace. Our user-friendly, infinitely customizable approach fits into how your company already does business, creating a single digital hub that bridges the gap between your desk and frontline workers. Employees can find all the company information they need, alongside their communication and collaboration tools, in a customizable widget-based dashboard that serves as a single source of truth. Our product works for teams of all sizes across various industries and has all the security features needed to deploy at an enterprise scale. MangoApps' interface is based on modern social media, with threads, comments, emoji reactions, and team and project groups. As such, our customers’ employees find it immediately intuitive and user-friendly. Furthermore, housing all these tools and integrations with most other enterprise and corporate tools saves time and frustration. White-labeled with your company’s branding, your team might not even realize that MangoApps is an external tool—it feels like a natural part of their day and workflow. Too many organizations today rely on outdated intranet and communication tools, losing time and information to the black hole that is the email inbox. MangoApps gives you the unique opportunity to connect all of your teams, from frontline workers to corporate offices, into one central hub that keeps them all in the loop and at the top of their game.

Zingtree

zingtree.com

Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise applications. Their AI platform analyzes your data to build workflows that trigger relevant actions while reducing resolution times. One foundational platform that works across channels for the agent and customer experience, securely deployed and managed by business users. They specialize in Customer Support Workflow Automation for B2C enterprises, particularly those with complex products, stringent regulatory compliance and diverse customer segments. their primary industry focus includes Healthcare, Financial Services, Insurance, and Consumer Products & Services. - Reduce agent ramp time by up to 85% - Cut up to 70% of your contact center costs - Automate up to 50% of your ticket volumes

Leena AI

leena.ai

Leena AI's Gen AI-powered Autonomous Agent is designed for global enterprises. Equipped with Leena AI’s proprietary large language model, WorkLM, Leena AI empowers enterprises worldwide to redefine how employees get work done, delivering a transformative impact on productivity and efficiency. Leena AI's Gen AI agent reduces IT, HR, and Finance tickets and ensures a unified experience for all enterprise employees, by bringing their entire techstack together. They guarantee a 70% self-service ratio in the contract. WorkLM, built on Leena AI's breakthrough language model architecture, possesses an unparalleled predictive text generation capability, producing human-like responses in context. This empowers employees with a versatile toolset to accomplish tasks with exceptional precision and speed, unlocking unprecedented levels of productivity and efficiency. Leena AI seamlessly integrates with 1000+ applications, including SAP, Salesforce, ServiceNow, ADP, Oracle, Workday, and Microsoft Office 365. The company’s solutions have been successfully deployed across 90+ countries, serving over 400+ customers, including leading enterprises such as Nestlé, Puma, Coca-Cola, Sony, and Etihad Airways. Founded in 2018, Leena AI supports 100+ languages globally, and millions of employees use the work assistant daily.

Justclip

justclip.co

JustClip - Information & Knowledge Organizer. Capture information, annotate content, build knowledge connections, and stay organized. For individuals and teams of all sizes. Build an organized digital brain efficiently and productively. Main Features: 1. Capture bookmarks, images, files, video, articles, screenshots 2. Write notes, capture ideas, create interlinking documents 3. Build knowledge base by connecting information. Search knowledge connections with ease 4. Annotate web page, pdf, docx, image 5. Save book notes and quotes 6. QA engine to ask, discuss, and learn from others 7. Powerful search to quickly retrieve everything saved inside JustClip 8. Collaborate with anybody. Manage group of any size with role based permissions 9. Organize the way you want using nested folders, nested clips, tags, category, and more. JustClip for 1. Students 2. Educators - Teachers, Professors, Schools, Colleges 3. Lawyers and Law Firms 4. CA and CA Firms 5. Teams of any size and function

Threado AI

threado.com

Threado AI is an AI Assistant that makes knowledge search obsolete. Powered by GPT-4o, Threado AI provides instant, accurate assistance for your customer facing and internal teams. Make your company knowledge accessible to your team with a secure custom AI agent. Setup in minutes securely, within Slack, MS Teams or as a Chrome extension.

Bloomfire

bloomfire.com

Bloomfire is a secure knowledge engagement platform that empowers teams to find information fast. Eliminate shoulder taps, frantic Slack requests, and repetitive questions by giving your team the knowledge they need, when and where they need it. Users can upload content in any format (including word documents, PDFs, videos, audio recordings, and slide decks) or create new content directly in the cloud-based platform. Bloomfire deep indexes every word in every file--including words spoken in videos-- so that users can quickly find what they’re looking for. Whether you’re looking to share knowledge across your entire company or within departments, Bloomfire helps break down silos and make information accessible to everyone who needs it. Bloomfire is currently powering the knowledge sharing efforts of leading companies including FedEx, Jackson Hewitt, Delta Faucet, and King's Hawaiian. Results customers have achieved using Bloomfire include: - Saving employees an average of 30 minutes a day looking for information - Decreasing the number of customer service calls placed on hold by 50% - Increasing client satisfaction by 30% - Reducing internal emails by up to one third - Democratizing insights and research across lines of business

Spekit

spekit.com

Spekit is the leading AI-powered, just-in-time enablement platform, purpose-built to transform how sales reps operate. The platform centralizes and automatically surfaces the answers, content, and training sales reps need to thrive in any tool or workflow, boosting productivity, efficiency, and impact. Unlike traditional solutions that treat sales enablement as an event or destination, Spekit is designed around how sales teams work today, seamlessly connecting into their daily workflows to deliver the right playbooks, case studies, process guidance, coaching, and more without taking them away from wherever they’re selling. Headquartered in Denver, Spekit helps thousands of companies across industries, including Southwest, Invesco, Zoom, Ibotta, and more, to scale their revenue teams faster with enablement in the flow of work.

Swimm

swimm.io

Swimm is a knowledge management tool for code, built for dev teams committed to effective knowledge sharing. With Swimm, every developer can quickly understand code and contribute to it.

Dixa

dixa.com

Dixa enables companies to deliver customer service as it is meant to be. Dixa helps customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their preferred channel, and leaders the insights to continuously improve the service experience. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Dixa's dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what Dixa calls Customer Friendship. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, Hello Print, and Wistia. Learn more by visiting dixa.com. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. Dixa does this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allow you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, Instagram, Twitter, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing. Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software. Built for inbound call centers, multichannel contact centers, and small businesses across the world, Dixa provides agents with the tools to deliver exceptional customer service resulting in stronger bonds between brands and customers.

Matilda Workspace

matilda.io

The All-New All-In-One Workspace for Modern Teams Embracing the concept of a unified workspace, Matilda brings a powerful suite of best-in-class apps together in one place, allowing teams across the globe to connect, create, coordinate, and delight their customers effortlessly. With its mission to simplify technology, Matilda empowers organisations to do more with less, making it an essential tool for startups to Fortune 500 companies alike. Key Features: -Powerful Apps Included: Matilda comes packed with a suite of powerful applications including Docs, Projects, Tables, Chat, Customers, and Copilot, ensuring that teams have all the tools they need to succeed. - Create with Ease: With Docs, teams can co-edit in real time, making document creation and coordination seamless. This feature aims to replace Google Docs, Notion, and Coda, by providing a more integrated and efficient experience. - Streamlined Project Management: Matilda's Projects feature allows for effortless management and tracking of every aspect of your projects. With capabilities like auto-scheduling, it's designed to replace tools like Jira, Trello, and Asana. - Advanced Data Management: Although Tables are coming soon, they promise to redefine data handling by syncing data from hundreds of sources or creating new collections, aiming to replace tools like Airtable, Notion, and Segment. - Seamless Communication: Chat brings all team communication into one place, integrated across projects, tasks, and docs, providing an alternative to Slack and MS Teams. - Customer Relationship Management: The soon-to-be-released Customers feature will allow teams to effortlessly track leads and manage customer interactions in one streamlined interface, aiming to replace Salesforce and Hubspot. - AI-Powered Assistance: Copilot offers custom AI assistants to help automate and streamline workflows, aiming to replace AI tools like ChatGPT and Google Bard. Conclusion: Matilda Workspace stands out as an all-encompassing solution that not only promises to streamline and simplify the way teams work but also embraces the future with its AI-powered capabilities and commitment to sustainability. Whether you’re managing projects, coordinating with your team, handling customer relationships, or leveraging AI for automation, Matilda Workspace provides an intuitive, powerful, and adaptable platform for every kind of team to thrive. Try Matilda today and experience the future of work, designed to help you deliver projects on time, every time.

Cocoom

cocoom.com

Your internal communication integrated in Teams. Cocoom is an internal communication sharing tool that helps teams to better collaborate.

Inkling

inkling.com

​​Inkling has joined forces with Echo360 to revolutionize learning, enhancing educational experiences for frontline workers, students, and learners worldwide. Inkling is an employee training platform that revolutionizes how organizations engage frontline workers. They redefine mobile learning, granting immediate access to vital training and resources that enhance customer interactions. This transformative approach merges learning with agility, empowering employees to excel anytime, anywhere. Inkling's intuitive platform stands at the forefront of modern learning solutions. It facilitates real-time, impactful learning across devices, driving operational excellence within organizations. Join Inkling as they revolutionize workplace learning, driving remarkable business outcomes. By digitizing training and knowledge at the speed of work, Inkling drives better performance in today’s dynamic business environment. Inkling's innovative content authoring and distribution experience enables employees to serve customers uniquely every day. This shift in the learning model for frontline workers from teach, study, test to find, learn, and do has proven to reduce costs and employee turnover, and increase revenue, employee engagement, and customer satisfaction. Experience the transformation with Inkling.

TeamSlide

teamsli.de

TeamSlide is a slide search and library solution with a PowerPoint add-in. Access all of your slides, images, and videos without ever leaving PowerPoint. TeamSlide checks your presentations for version control, prompting you when there are out-of-date slides. Seamlessly connect TeamSlide to SharePoint, Box, OneDrive, Google Drive, or any other content management system. Maximize the value of your content and build better presentations through TeamSlide's slide library capabilities.

Raffle

raffle.ai

Search made human and simple to use Innovative companies use Raffle's software and API to enhance their search capabilities, facilitate knowledge sharing, and gain deep insights into customers' and employees' behavior and needs. Our search solutions - including Website Search, Workplace Search, and In-App Search - make it easy for companies to organize and optimize their existing content. With Raffle Search, you can streamline your search process and make the most of your data. We use AI to improve companies’ customer and employee understanding through tracking interactions and utilizing behavior analytics for data insights such as trending questions, knowledge gaps, and resolution rates, thereby enhancing communication and support.

Stonly

stonly.com

Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowledge is interactive (instead of static) and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Use AI to leverage your knowledge to respond to each request with the ideal solution—be it an easy answer or in-depth guidance. You can control the answers and handle every question well, even the most critical and complex ones. Easily create great knowledge content and keep it up to date and accurate. We’ll give you the tools to collect feedback, measure, and improve the impact of knowledge on your business. Integrate with all of your tools and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more.

Cassidy

cassidyai.com

Cassidy securely integrates with your existing tools & company knowledge, enabling you to create AI assistants and workflow automations personalized to your business.

Blobr

blobr.io

Blobr is the developer portal that converts more and boosts sales With Blobr: - distribute APIs on your terms, by deciding access conditions and monetization models; - provide a memorable experience by granting access to a lean interface with docs, code snippets and more, - understand your user behaviour thanks to detailed analytics and take action rapidly.