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ChatVia is an AI chatbot platform designed for businesses that want to build customer support chatbots and ChatGPT-style knowledge assistants trained on their own content. It lets users create AI-powered chatbots from documents, websites, and files, then deploy them as an embeddable website chat widget or shareable chat interface. The platform is built for handling customer inquiries, providing automated responses, and organizing business knowledge in a conversational format.
The app includes tools for chatbot training, content ingestion, and multi-agent management through a central dashboard. It also offers conversation history, analytics, lead capture, and tone and sentiment analysis to help businesses understand user interactions and improve response quality. ChatVia supports privacy-focused deployment with EU-hosted infrastructure, GDPR-oriented data handling, and support for open-source AI models. It is positioned as a no-code chatbot solution for customer support automation, knowledge bases, and website visitor engagement.
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