Senter
senterhq.com
Senter is simple Review Management & SMS marketing software which connects to everyday applications. It's easy to set up, quick to integrate and simple to send powerful SMS marketing campaigns.
OmniOmni
omniomni.io
OmniOmni is a service for customer support and sales via messengers such as WhatsApp, Telegram, Facebook Messenger, Instagram, Viber and Online Chat.
Text Request
textrequest.com
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.
Oct8ne
oct8ne.com
Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT for a more humanized experienced with our chatbot.
Clickatell
clickatell.com
Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at scale. Global brands use Clickatell’s trusted Chat Commerce Platform to reduce costs while maximizing value and elevating customer experiences across all stages of the consumer lifecycle. Clickatell is headquartered in the Bay Area and has offices in Canada, South Africa and Nigeria. Learn more at www.clickatell.com.
Gupshup
gupshup.io
Gupshup is a suite of AI-powered tools focused on enhancing customer engagement through conversation automation. It comprises a variety of tools for creating and managing automated chatbots for diverse customer interactions. These tools are designed to automate various aspects of customer engagement including acquisition, marketing, commerce, and support, all aimed at maximizing customer lifetime value and minimizing service costs. Key features cover Conversation Cloud, an advanced solution for customer experience management, and ACE LLM, offering generative AI capabilities. Gupshup also provides tools for multichannel messaging, including pre-approved WhatsApp templates, facilitating real-time, two-way conversations with customers. Alongside chatbot tools, Gupshup offers a Campaign Manager, Bot Studio, Agent Assist, and domain-specific AI models for business conversations. These features cater to personalizing customer dialogues and securing user data. As an omnichannel solution, Gupshup also supports integrations with various channels like WhatsApp, SMS, Google's Business Messaging, and more. The platform can be used across various industries such as BFSI, Retail, Healthcare and more.
Watermelon
watermelon.ai
Watermelon is the most user-friendly conversational platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start automating your customer service by using an AI chatbot. The chatbot makes sure you are available for your customers 24/7, during every step of their customer journey.
Conversed.ai
conversed.ai
Through our conversational AI PaaS platform we design, develop & optimize chat bots & voice bots to automatically answer questions & request from employees, drive business goals through conversational commerce, and automate customer care. Our chatbots run on our clients’ website or app, on Messenger, WhatsApp, WeChat, KakaoTalk, MSFT Teams or any other chat or voice platform. After having developed an AI driven chat or voice solution for the platforms of choice, we help our clients optimize the performance of the bot towards the highest employee satisfaction, maximum return on investment or biggest cost saving.
UChat
uchat.au
UChat is a comprehensive chatbot platform designed to assist businesses automate their operations. One of its defining features is its no-code nature, which empowers businesses to create their own chatbots without any programming knowledge. UChat is touted as a visually-based platform which implements a drag and drop flow builder, enabling users to design and deploy complex conversational flows intuitively. Moreover, UChat provides a reach across a variety of platforms with the promise of engaging customers wherever they may be. The channels supported include but are not limited to Facebook Messenger, WhatsApp, Google Business Messenger, Telegram, SMS, Voice, Line, Viber, WeChat, Slack, and Email.Furthermore, UChat incorporates artificial intelligence capabilities to develop chatbots that deliver automated, contextually appropriate responses 24/7. The platform employs AI services like OpenAI/ChatGPT & Dialogflow to enhance the efficiency and quality of the bot interactions.In addition to chatbot building, UChat boasts an integrated eCommerce feature offering a seamless checkout process for customers across all supported channels. The platform also has a centralized live chat and inbox system that allows for increased interaction with customers and streamlined internal communication.In terms of adoption, UChat is notably open to anyone interested in automated conversational marketing, as it follows a template-based approach with a library of pre-designed templates ready for use. The platform is also equipped with various advanced building blocks for crafting more refined and effective chatbots.
Routee
routee.net
Routee is a leading cloud communications provider that designs, develops, and distributes advanced Web & API automation solutions. Through its robust platform and scalable API, it helps corporations, retail businesses, and service providers, around the world, to communicate effectively with their target audience. Powered by AMD Telecom’s vigorous infrastructure, Routee brings a powerful engagement toolset to its trusted global partners and some of the most renowned Fortune 500 corporations. What are some of the things you can do with Routee? -SMS Spread your message efficiently all over the globe using the SMS services Routee provides. Marketing SMS, Transactional SMS, Two-Way SMS, SMS Two-Factor Authentication,SMS Survey, Bulk MMS, Verified SMS Sender. -VOICE Let people hear your business’s voice through the numerous VoIP choices. Elevate your brand through Voice Broadcasting, Two Way Voice, Click To Call, Text To Speech, Cloud IVR and Voice Two Factor Authentication. -EMAIL Discover which Email service suits you, customize it and make it happen. Promotional Email, Transactional Email, Email Verifier. Which one do you need? -MESSAGING APPS Reach your clients with more interactive messages and increase your revenues. Engage with them via Viber, RCS, Facebook, Telegram & WhatsApp. -NUMBERS Get your own Premium Rate or Toll-free numbers, validate your contacts list and prevent call-related fraud. This advanced communications platform includes Virtual Numbers, Number Validation, Number Lookup, Missed Call, Call Masking, Toll-free Numbers. -TWO FACTOR AUTHENTICATION Add a second layer of security to your business by utilizing a combination of two different components. Prevent fraudsters from getting access to your sensitive information, application, or software. Use among Two-Factor Authentication with Fallback, SMS, Voice, Viber, or Missed Call.
Gleen AI
gleen.ai
At Gleen, our mission is to delight our customers’ customers. Gleen AI is the world’s most accurate and capable generative AI for customer success teams. Our generative AI doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Pleasanton, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Siemens, Accenture, and McKinsey & Company.
Meya
meya.ai
Meya is a chatbot platform that allows users to build and launch customer support services using BFML and Python programming languages. The platform comes with an advanced mobile and web chat user interface and allows users to create custom flows and components. One of Meya's notable features is the in-browser developer console that provides CLI access, allowing users to build exactly what they need with their own code and integrations. The platform also supports integrations with various messaging platforms, customer support providers, natural language understanding tools, and user analytics. Meya's platform is scalable and customizable, allowing users to connect any system, script any flow and code any component. The platform uses BFML which is a human-friendly YAML syntax, and Python 3 with async I/O which allows users to install any Python packages and extend SDK element classes. The platform also features complete system reference documentation, intro to flows and components, and chat UI customizations. Meya offers a 14-day free trial with no credit card required and provides 24/7 support, with collaborative solutioning, pair-programming sessions, and proactive monitoring and incident escalation. Meya's platform is event-oriented, allowing users to react to any event with custom code, through its third-generation architecture. The platform provides a customizable DevOps workflow, enables GitHub actions of deploys, and supports continuous improvement.
BotSpace
bot.space
BotSpace is an early-stage, fast-growing B2B platform for businesses to automate customer support and engagement on Whatsapp. Through our cutting-edge customer engagement software built on WhatsApp’s Business API, businesses are now able to have personalized conversations, be easily accessible, and engage with their customers in real-time - at scale! This is made possible through BotSpace's easy-to-use platform that can be made up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 13 countries are now using BotSpace within just a year of launch.
Sailes
sailes.com
Sailebots automate all prospecting Realize Saleshuman Potential made Possible with the only AI that automates everything: from research and discovery to engagement, interaction, and opportunity – hands-free.
Userbot
userbot.ai
Userbot in an AI-powered Customer Experience Platform made by humans for humans. Thanks to the power of our proprietary Artificial Intelligence technology, you are able to offer an immersive and omnichannel experience through our Conversational AI interfaces and Digital Humans. Automating the conversations between companies and people, we provide you with a unique tool for your Customer Service, Sales, and Marketing team as well.
Kore.AI
kore.ai
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human assisted and to build generative AI enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe.
SentiOne
sentione.com
SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.
Alphachat
alphachat.ai
AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour. The value the product provides: Increase your customer support efficiency in messaging channels. * Measure and increase resolution rate. * Reduce agent workload and leave FAQ answering to the AI. * Increase deflection rate in chat. * Put repetitive tasks on autopilot. * Cross reference chat resolution data to your call center data. Make customers happy * Immediate answers to questions 24/7 * Intent detection and Natural Language Understanding. * Measure AI answer quality. * Answers in every language. * Bot-to-human handover with built-in live chat. Set it up in less than an hour. * Templates for different industries (SaaS, eCommerce, finance, telecoms). * AI suggests improvements into your training data. Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
TextIt
textit.com
TextIt allows anyone to visually build interactive SMS and Voice applications anywhere in the world. At the core of TextIt lies our exclusive flow engine. With flows, anybody can set up or modify a complex SMS or Voice application without the need of a programmer or expensive consulting company. Using a basic Android phone, you can launch SMS applications instantly in any country while avoiding expensive set-up costs or external technical support.
Leadoo
leadoo.com
Leadoo is a conversion platform that turns passive website traffic into active leads and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website conversions have never been higher. But most site visitors are passive and not ready to buy. On average, 98% of site visitors leave without converting. These low conversion rates can plague performance. So they’re on a mission to align and empower marketing and sales teams to convert better and create new commercial efficiencies together. They do this through: * Engaging onsite bots to drive conversion journeys * Powerful personalization to improve user experience * Company identification to identify prospects * User journey mapping to map sales cycles * Analytics to understand users * AI to answer user questions automatically based on site content * Sales alerts to support commercial teams * CRM integration to bring it all together * Leadoo also comes with a dedicated team of conversion experts who set up and constantly optimize conversion journeys through the site. For 800 Leadoo clients over their first 12 months with them, they found the average increase in base conversion rates was 74%. In simple terms, Leadoo provides all the tools and insights needed to: * Identify website visitors * Activate them onsite * Nurture them during their buying journeys * Ultimately convert more of them into customers
Verse.ai
verse.ai
Verse.ai is a lead conversion platform that turns your new leads into sales-ready opportunities through immediate AI-Driven and Human-Powered conversations. Billions of dollars are spent on leads, but only 27% are actually responded to, Verse.ai has arisen as the defacto technology solution for every business's most pressing problem: lead response and follow-up. The likelihood of lead conversion increases by 21x due solely to the immediacy of Verse.io's multi-faceted lead response. By infusing innovative technology with industry expertise, Verse.ai has developed the perfect formula to reduce time spent sifting through subpar online leads, thereby empowering sales reps to maximize their focus on serious prospects and supercharge their conversion rates up to 300%. The platform is available on a subscription basis. The Verse.ai platform works with all lead types, sources, and CRMs, automatically funneling in leads as soon as they’re received. Unlike static lead engagement solutions, Verse.io uses a perfect blend of automation, human touch, and proven scripts to instantly contact every lead and to vet them thoroughly. Furthermore, Verse.io provides sales teams with full control of the lead engagement process: customized preferences, real-time conversation access, and the power to pass all engagement data back to your CRM. Once the lead is deemed qualified, they are passed back to the sales rep. This handoff is accomplished either through live transfer, or an appointment that is booked directly on a sales rep's calendar. Verse.io acts as an extension of your team - both in spirit and in name. As a result, a seamless experience is created for the company and the potential client.
Steamship
steamship.com
Build AI Agents with our Python SDK, and effortlessly deploy them to the cloud. Gain access to serverless cloud hosting, vector search, webhooks, callbacks, and more.
Konverse AI
konverse.ai
Konverse is a Conversational Engagement & Chatbot platform that helps you build, manage and deploy automated engagement bots across WhatsApp, Instagram, Facebook, Live chat, Google My Business & more.
The Bot Platform
thebotplatform.com
Start building a better employee experience. The Bot Platform's easy to use, no-code platform allows anyone to build their own bots, digital assistants and automated work tools on communication channels like Microsoft Teams, Workplace from Facebook and Messenger. Easily build apps, automate workflows and integrate processes into communication channels and digital environments being used by your staff and customers in a trusted, secure and scalable environment. Start from an editable template or build bots from scratch that help drive employee engagement and productivity. Create bespoke recognition programs, new starter onboarding assistants, leadership Q&A apps, employee innovation tools, send out pulse surveys, measure company morale, deliver personalized learning programs, automatically answer FAQs or automate help desk enquiries. Whatever work tools you want to build, build them with The Bot Platform.
Wit.ai
wit.ai
Wit.ai is an API that makes it easy for developers to build applications and devices that you can talk to. Any app, any device can use Wit.ai to take natural language input (speech or text message) from users and turn it into a command.
BOTNATION AI
botnation.ai
Botnation AI is the best bot building platform for engaging voice and text-based conversational apps. No programming required, build your bot in minutes!
Mio
m.io
Mio is a secure middleware that unlocks cross-platform messaging, file sharing, and meeting initiation for enterprise organizations that use Google Workspace and Microsoft 365, Slack, or Zoom Team Chat. Mio is the only native solution that partners with Google to leverage API federation, allowing end users to work with colleagues on different chat platforms. With Mio’s platform interoperability, enterprises around the world can keep employees happy by providing them with a frictionless collaboration experience. Enterprise leaders like Broadcom, G2, Farmers Insurance, DUO, George Washington University, Sutherland, and SAIA trust Mio to bridge their cross-platform teams. Mio was founded by Tom Hadfield and James Cundle in November 2015. Based in Austin, Texas, Mio has raised $12m from investors including Goldcrest Capital, Eniac Ventures, Two Sigma Ventures, Khosla Ventures, Y Combinator and Capital Factory. Mio is an official partner of Google, Cisco, and Zoom.
CBOT
cbot.ai
CBOT is a leading Conversational AI company, providing enterprise-grade AI solutions in Conversational AI and Generative AI. We specialize in enhancing customer experiences in financial services, e-commerce, telecoms, and customer services sectors through AI-based chatbots, helping businesses achieve their goals of increasing customer loyalty and revenue.
Babble AI
babble-ai.com
High-quality chatbots, effortless setup, human-like interaction, and fine-tuned models for premium packages. Create powerful and engaging chatbot experiences that will leave your customers satisfied and coming back for more.
WotNot
wotnot.io
WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.
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