Chat Thing

For businesses and teams that need to answer customer or staff questions from their own information, Chat Thing lets you build AI bots using content from websites, Notion, uploaded documents, YouTube videos, RSS feeds, or text you add manually. The bot searches that material when responding, so it can handle questions about a company’s products, policies, help center, or internal knowledge base. You can add a bot to a website as a chat widget or hosted chat page, and connect it to channels such as WhatsApp, Slack, Discord, Telegram, and email. Depending on setup, bots can also hand conversations to a person, book meetings, send email, or connect with other services through APIs and automation tools. Chat Thing is suited to teams that want to offer self-service answers or make their information easier to query without building a chatbot from scratch.

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