OpenText
opentext.com
OpenText Corporation (also written opentext) is a Canadian company that develops and sells enterprise information management (EIM) software.OpenText, headquartered in Waterloo, Ontario, Canada, is Canada's largest software company as of 2014 and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc.OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.OpenText employs over 14,000 people worldwide and is a publicly traded company, listed on the NASDAQ (OTEX) and the Toronto Stock Exchange (OTEX).
Skello
skello.io
Skello is a European company with one mission: to reinvent shifted work through a collaborative solution which enables the whole team to better anticipate, organize and communicate. In short, Skello is a workforce management solution for shift based workplaces that enables teams to tackle the hassle of complex scheduling. For managers, Skello optimizes work organization by helping them to make the best decisions in managing their staff costs. For employees, the tool facilitates easy and open communication and simplifies daily life. Skello’s ambition is to be the number one solution for shifted work teams in Europe. To achieve this, Skello raised a €40M Series B round of financing from expert funds in the field (Partech, Aglaé Ventures & XAnge) in order to bring ever more value to our clients through new features and to open up new markets, beyond our historic industries such as hospitality, retail and health.
Octadesk
octadesk.com
Turn every service into revenue From sales to after sales. From the simplest to the most complex service. The most complete and integrated platform on the market for you to make each service a revenue opportunity and the chance to delight your customer.
Quinyx
quinyx.com
Quinyx helps companies balance the needs of their business, customers, and frontline employees to improve productivity, retention, and profitability. Our All-in-One Frontline Platform streamlines labor forecasting, optimize schedule management, and improves employee engagement. The result? Drastic overtime reduction and improved bottom line. Managers have more time to lead their teams, and employees are more productive and engaged. Businesses relying on a frontline workforce looking to optimize their business, manage their workforce and engage their frontline workers. With Quinyx everyone wins. Manager spend less time on admin and more time to lead their teams, while frontline workers can finally plan their lives better and feel connected to their employer. And the best part? HQ can easily optimize labor forecasting to improve profitability and benefit both employees and the business.
Replicon
replicon.com
Replicon provides end-to-end Time Management software and services to enterprises of all sizes. Capture, analyze, and optimize time, your organizations most critical asset, to improve profitability, productivity and employee satisfaction. Salaried & hourly workers alike love using Replicon because it is simple and easy to enter their time, attendance, vacation, and expense information--via web browser or mobile app. Hiring managers use Replicon to optimize the types of workers to hire, what to budget for them, and what they should be working on. HR, payroll, and compliance managers use Replicon to automatically apply business & legal rules to eliminate under- or over-payment of employees, as well as to ensure everyone in the business is working according to the laws governing their specific location. Finance & project management teams choose Replicon because their success depends on accurate, granular and real-time reporting on exactly how well the business is performing with respect to project delivery, client billing, labor utilization, and other critical metrics. If you are looking to track, manage and optimize: time & absence, project details, client billing, expenses, or the productivity of your entire workforce no matter where they are or when they work, consider evaluating Replicon as a strategic partner to your success. For more information: visit us: www.replicon.com, call us: 1-877-662-2519 (North America) or +800-6622-5192 (outside North America), or email us: [email protected].
Kindly
kindly.ai
Generative AI-powered chatbots built to automate support and drive sales. We are one of Europe’s leading premium chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. What makes Kindly different? Less maintenance and more content production! Kindly's AI will suggest new training data that you can accept with the click of a button. Easy to customize No coding needed for the chatbot to fit your branding! More than buttons Kindly’s chatbots can answer specific questions, instead of forcing users through a selection of buttons that might not even be relevant. Multilingual Train the chatbot in one language and it will understand inquiries in more than one hundred! Among our customers are Adecco, VOI, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. Easily integrate with top CRM providers such as Dixa, Salesforce, Freshdesk, Zendesk, and Hubspot among others.
Humanforce
humanforce.com
Humanforce provides the market-leading, employee-centered, intelligent, and compliant HCM suite for frontline and flexible workforces, offering a highly configurable, best-in-one WFM, HR, Payroll, and Thrive Wellbeing—without compromise. Acquired companies now merged into the Humanforce page include intelliHR and Ento. Founded in 2002, Humanforce has built strong foundations with a customer base of 2,300 and over 600,000 users across a wide range of industries, including aged care, child care, hospitality, retail, local government, and more. Today, the company has offices across Australia, New Zealand, and the United Kingdom. The vision of Humanforce is to make work easier and life better by focusing on the needs and fulfillment of frontline workers, as well as the efficiency and optimization of businesses. Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, featuring an intelligent, cloud-based platform for employers and managers, as well as a user-friendly mobile app specifically designed for employees in their flow of work. The company is on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and enhancing work effectiveness through connection, development, and wellbeing. It aims to deliver intelligent manager automation to drive cost optimization, increase productivity and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives.
Breathe
breathehr.com
Breathe is a multi-award-winning simple and secure people software that helps UK SMEs move their core people processes online – saving time, giving peace of mind, and enabling businesses wherever they are working. Breathe is the trusted by more than 15,000 UK-based small businesses and charities to manage more than 400,000 people. Breathe is endorsed and recommended by a network of more than 600 partners. Organisations that use Breathe include AgeUK, Huel, The Wildlife Trust, Scrub Daddy, Dryrobe, RSPCA and more. Features include: Product features include: - Holiday & Leave Management - Sickness & Absence Monitoring - Performance Management - Expense Management - Employee Scheduling - Time Tracking - Employee Database & Analytics - Unlimited Document Storage - Rota, Time & Attendance Start your 14-day trial today and see how Breathe’s intuitive products can help you and your business.
Sendbird
sendbird.com
Sendbird believes that conversations are at the heart of building customer relationships. As such, we built the world's most proven conversations platform for mobile apps across chat, voice, and video. Industry leaders like Virgin Mobile, Hinge, and Paytm use Sendbird to drive increased transactions & loyalty for hundreds of millions of users every month. In fact, Sendbird powers the in-app conversations of more than 300 million monthly active users sending more than 7 billion messages per month across 1200 global customers. Demo Sendbird in action here: https://sendbird.com/products/demos Headquartered in San Mateo, California, Sendbird is backed by re ICONIQ Growth, STEADFAST Capital Ventures, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab and Y Combinator.
OnTheClock
ontheclock.com
Created in 2004, OnTheClock is an easy-to-use employee time clock system designed to help small businesses save time by improving timecard accuracy and following compliance time tracking laws. OnTheClock’s time tracking features provide additional convenience by streamlining the payroll process and offering a variety of payroll integrations. Time data is collected in real-time, empowering you to view time cards to see who’s on the clock and being productive. Payroll Integrations: OnTheClock offers a variety of payroll integrations for your convenience, such as QuickBooks, Gusto, Tomson Reuters, and more. Time Clock Features: Small businesses and employees will enjoy the latest features in time clock technology, including GPS, geofencing, biometric, and IP recognition. Additional features include PTO tracking, employee scheduling, project & job costing, tips, bonuses, and commission tracking, timecard audit log, mobile app, hourly and salary options, reports, and much more. Admins and Managers can quickly create departments and jobs by assigning specific employees for proper and accurate billing. Customer Support: Enjoy OnTheClock’s American-based support from a time tracking enthusiast who is always willing to help. Take advantage of OnTheClock with convenient contact methods, including live chat, ticket submission, email, and phone.
Customerly
customerly.io
Give your customers the support they deserve. Customerly makes it easy to continue offering your customers world-class support while you grow and scale your business
Gladly
gladly.com
Gladly is the only customer service software built around people, not tickets. AI is revolutionizing how we work and communicate. Consumer expectations of how they're known and treated by brands has never been greater. At the same time brands are under pressure to do more with less and must balance the tension between saving money with AI and automation, while still delivering world-class experiences for consumers. The right experiences create connection, loyalty and customer lifetime value. Customer service software built on tickets fails to navigate this tension. And brands who rely on ticketing software are failing in this new economy. Bloated tech stacks. Duplicate tickets. Consumer repetition and frustration. Fumbling and flustered agents. Two bad service experiences will lose a customer for life. Gladly applies AI differently, to help commerce brands deliver radically personal, concierge-level customer service at scale. With Gladly, consumers help themselves when they want and customer service agents are made into superheroes, gaining efficiency and productivity. Every conversation in Gladly starts with a real-time understanding of the customer -- who they are, their preferences, their conversation and purchase history with the brand, every interaction in one place. And with every channel built-in natively - VOICE, email, SMS, chat, social messaging, self-service – brands have one, lifelong conversation stream with their customers. Gladly's customers are the world’s most loved brands -- Allbirds, Bombas, Crate & Barrel, Deckers, Eddie Bauer, FTD, Nordstrom, REI, Ulta Beauty, and Warby Parker. These brands and hundreds more leverage Gladly to build lifelong loyal customers through deep connections.
GPTConsole
gptconsole.ai
GPTConsole helps developers generate web/mobile applications and perform web automation through prompts. It offers an NPM package that developers can install on their local machines. We are launching a CLI with infinite context and two autonomous AI agents.
NICE inContact
incontact.com
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.
Findmyshift
findmyshift.com
Employee scheduling software made simple. Create employee schedules, manage shift requests, track your labor costs and communicate with your employees.
Anaplan
anaplan.com
Anaplan is a transformative way to see, plan, and run your business. Using its proprietary Hyperblock™ technology, Anaplan lets you contextualize real-time performance, and forecast future outcomes for faster, confident decisions. Anaplan enables connected strategy and planning across your enterprise to move your business forward. Based in San Francisco, Anaplan has over 200 partners and more than 2,000 customers worldwide. G2 categories include: Corporate Performance Management, Budgeting & Forecasting, Compensation Management, Sales & Ops Planning, Sales Performance Management, Sales Planning, Supply Chain Planning, and Workforce Management.
Genesys Cloud
genesys.com
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. * Automate Successful Outcomes Simplify how you connect with customers across channels. With smart automation across the entire customer journey, you can use data and insights gained to take the right action at the right time to create the best outcomes. * Innovate at Scale Give your employees and call center agents the information they need in a tool built to drive engagement, improve customer interactions and boost your team’s performance. * Reimagine Experiences that Matter Use Genesys Cloud CX as an all-in-one cloud call center application and easily extend the suite with hundreds of packaged integrations. Take full advantage of the composable customer experience platform with third-party integrations and applications so you can reach customers any moment, on any channel. With an all-in-one suite of digital capabilities in Genesys Cloud CX, call center employees and customers can engage in seamless conversations across digital channels like chat, email, text and social media. Enhance the customer experience with bots and predictive artificial intelligence (AI) and route to a human call center agent when customers have more complex needs. Genesys is redefining the customer experience with innovative call center software. Our award-winning Genesys Cloud CX deploys in days, is intuitive to use and innovates with upgrades each week. With real-time dashboards, simple management tools and analytics, Genesys Cloud CX provides the insights you need to run your business. And you’ll take your contact center and CX strategy into tomorrow — no matter where your agents are located or which channels they handle.
Salesforge
salesforge.ai
Wave goodbye to cold email templates and say hello to programmatic cold email outreach! Salesforge is an all-in-one sales execution super app that gives every sales team the highest probability to hit their target by tackling the need to personalize cold email outreach at scale while safeguarding your email deliverability We do that by enabling real-time AI & machine learning to decision critical sales activities, enhance messaging in every language and eliminate the need for various sales point solutions, therefore driving superior conversion rates.
HROne
hrone.cloud
HROne is a future-ready HCM suite that automates HR processes, simplifies human interactions and delivers actionable insights to build better workplaces. In our pursuit to set everything HR on autopilot, we have successfully streamlined HR functions across the entire employee lifecycle, saving millions of hours for 1100+ enterprises. This count includes names from 20+ industries— Timex, ABP, Lux Cozi, Droom, Amar Ujala, Haier, Bikanervala, Weikfield, Burberry, Harvest Gold, Studds, Nippon Steel, Annapurna, Nissin, TravelXp, Career Launcher, and Paynearby are some to name a few. The best part? We gift our users a MOBILE APP at zero cost to help them experience the true power of HR automation anywhere, anytime. We differentiate ourselves in the HR software market with the following salient functionalities- ✅ First ever Gmail-inspired Inbox for HR to guide your day ✅ Innovative task insights to get work done in time ✅ Intuitive global search box to trace & access any information and a system that doesn’t just promise but actually SHOWS YOU ITS REAL ROI. Being the first HCM that takes real-time actions on all HR tasks, discouraging backlogs with subtle reminders, we set you up for success by automating all operational tasks. To know more, visit our website- https://hrone.cloud/
tamigo
tamigo.com
tamigo is a cloud-based solution that combines scheduling, absence management, performance, employee communication, HR, finance and forecasting and more in ONE solution. Grow your business with us - book a 30-day trial today.
Verint
verint.com
Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.
Agendrix
agendrix.com
Agendrix is a staff scheduling and workforce management software designed to help businesses of all sizes improve their scheduling processes, streamline employee communication, and simplify time and attendance tracking. Some of the key features of Agendrix include: - Staff scheduling: Create, manage, and publish work schedules with ease, and quickly make changes as needed. - Time and attendance: Easily track employee work hours and attendance by turning any device into a punch clock that feeds your timesheets automatically. - Employee requests management: Review and approve employee requests submitted directly in the app, including leaves, replacements, and shift swaps. - Communication: Communicate with your team through the platform, and share schedules and messages in real time. - Reporting and analytics: Generate detailed reports and analytics on employee attendance and scheduling data. Thanks to its flexible pricing model, many optional add-ons, and cancel anytime policy, Agendrix's software is made to be affordable and accessible to businesses of all sizes. The platform is cloud-based, meaning that it can be accessed from anywhere with an internet connection, and there are no installation or setup fees. With Agendrix’s newest HR module, businesses can onboard new employees more efficiently, centralize employee records and documents, and gather employee feedback through surveys. This helps businesses to streamline their HR processes and ensure that they are complying with regulations and best practices. Additionally, the ability to highlight good work every day through the High fives feature can help businesses to foster a positive work culture and improve employee morale. Overall, Agendrix is a comprehensive and user-friendly workforce management software that streamlines scheduling, internal communication, and workforce management processes. Employees love Agendrix, too, because it helps their managers build schedules that truly meet their needs—which goes a long way toward becoming a business people love to work for.
Zoho Workerly
zoho.com
Zoho Workerly for Temporary Staffing. Zoho Workerly's employee scheduling software enables agencies to manage their client and temp database, schedule jobs based on client requirements, generate timesheets, and send out invoices all within a single interface.
Avaza
avaza.com
Avaza is the leading all-in-one software for running client focused businesses. Avaza allows businesses of all sizes to more easily and effectively manage team projects, team chat, time tracking, expense reporting, quoting & invoicing. It can be accessed simply via a web browser from anywhere in the world on any device. Avaza provides an integrated suite of functionality for running your client-focused business. This includes Project Management & Collaboration, Team Chat, Resource Scheduling, Time Tracking, Expense Management, Quoting & Invoicing. Each of these modules can be used together or independently to suit a wide range of businesses. Avaza is particularly useful for consulting & professional services companies that need all these functions, and enjoy having a single source of truth & powerful reporting. Avaza is built in the cloud and available on any device. Avaza is used by 30,000+ professional services businesses in 150+ countries.
DCDial
dcdial.com
Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface that allows our clients to design and deploy sophisticated communication strategies quickly and with relative ease. We help our clients boost productivity, enhance efficiency, and increase profitability by automating business processes: sales and marketing, scheduling, announcements, payment processing, and more. Based in Atlanta, Georgia.
Leena AI
leena.ai
Leena AI's Gen AI-powered Autonomous Agent is designed for global enterprises. Equipped with Leena AI’s proprietary large language model, WorkLM, Leena AI empowers enterprises worldwide to redefine how employees get work done, delivering a transformative impact on productivity and efficiency. Leena AI's Gen AI agent reduces IT, HR, and Finance tickets and ensures a unified experience for all enterprise employees, by bringing their entire techstack together. They guarantee a 70% self-service ratio in the contract. WorkLM, built on Leena AI's breakthrough language model architecture, possesses an unparalleled predictive text generation capability, producing human-like responses in context. This empowers employees with a versatile toolset to accomplish tasks with exceptional precision and speed, unlocking unprecedented levels of productivity and efficiency. Leena AI seamlessly integrates with 1000+ applications, including SAP, Salesforce, ServiceNow, ADP, Oracle, Workday, and Microsoft Office 365. The company’s solutions have been successfully deployed across 90+ countries, serving over 400+ customers, including leading enterprises such as Nestlé, Puma, Coca-Cola, Sony, and Etihad Airways. Founded in 2018, Leena AI supports 100+ languages globally, and millions of employees use the work assistant daily.
Brainwave
brainwave.so
Improve your business with AI. Automate customer interactions. Simplify lead collection and meeting schedule.
Namely
namely.com
Namely is the only HR, payroll, benefits, and talent management platform your employees will love. It’s more than HR software: It’s the compliance and benefits consulting you need.
Rotageek
rotageek.com
Smart workforce scheduling to improve productivity, profitability and happiness. Whether you're scheduling staff on the shop floor or rostering doctors, support your people with a world-class scheduling and workforce management solution. Rotageek are changing scheduling, for good.
Synthflow AI
synthflow.ai
Welcome to the world of Artificial Intelligence with Synthflow AI! As the sphere of AI continues to expand and evolve, the demand for intuitive, efficient, and intelligent AI solutions grows. Synthflow AI is at the forefront of this evolution, providing an easy-to-use platform that enables the creation of customized AI agents without any coding required. Whether you're at the helm of a burgeoning startup, a growing enterprise, or a multinational corporation, AI can be an invaluable asset in streamlining operations, enhancing customer service, and driving business growth. Synthflow AI is crafted with user-friendliness at its core. Its no-code interface, pre-built templates, and step-by-step guidance are approachable even for those with little to no technical background. Beyond assistant creation, Synthflow AI also offers a secure data storage solution, providing unlimited secure storage space in a dedicated Pinecone environment. This allows for full control and transparency over your agent's learning process and improvements.
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