Shipping insurance software helps businesses reduce profit losses from misplaced, damaged, or stolen goods by transferring some costs to consumers and companies that purchase insurance for their orders. Ultimately, the goal is to boost profits by ensuring that the number of customers buying shipping insurance far exceeds those who actually need to file claims. Users of this software vary across different platforms; some cater to customers looking to resolve issues with e-commerce orders, while others focus on supply chain managers insuring their cargo during transit. All shipping insurance software vendors offer built-in modules for filing and tracking claims, along with dashboards and analytics tools that provide insights into shipping and claim fulfillment performance. This software typically includes shipment tracking and risk management features, either natively or through integrations with tools like warehouse management systems, transportation management systems (TMS), or supply chain visibility software.
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