Patient identity resolution software—also known as healthcare identity resolution, enterprise master patient index (EMPI), or patient identity management software—enables the creation of a comprehensive, unified record for each patient. Healthcare staff and administrators can use this software to deduplicate medical records, reduce errors, and enhance clinical processes. It aggregates patient information from electronic health records (EHRs), hospital systems, pharmacies, and other consumer data sources to synchronize patient data across the healthcare ecosystem. This software allows care providers to consolidate patient data that has historically been fragmented across various systems, facilities, and operations. While there are some distinctions between patient identity resolution software and provider data management software, both aim to ensure accuracy and up-to-date records while minimizing compliance risks. However, provider data management is focused on qualifying providers rather than aggregating and verifying patient information. Some identity verification and resolution software vendors do offer healthcare-specific solutions; however, these must remain non-customer-facing and must effectively evaluate and resolve patient information found in healthcare-related databases to qualify as part of the Patient Identity Resolution category.
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