Xenioo

Xenioo is a versatile chatbot platform designed to enhance user engagement across various communication channels. It offers built-in Natural Language Processing (NLP) capabilities, enabling context-based, multi-turn intents, expressions, and entities recognition. This allows for more sophisticated and personalized interactions with users.

Key features of Xenioo include support for live chat, which facilitates real-time communication, and integration with multiple platforms such as Facebook Messenger, Telegram, SMS, and more. The platform supports five languages, making it accessible to a diverse user base. Additionally, Xenioo provides a unified inbox feature, known as OneView Inbox, which consolidates conversations from different channels into a single interface for easier management.

Xenioo is particularly suitable for NGOs and government agencies, offering a robust solution for automating customer service and improving communication efficiency. Its cloud and on-premise deployment options provide flexibility in terms of infrastructure requirements. The platform also ensures compliance with GDPR regulations, ensuring user data privacy and security. Overall, Xenioo offers a comprehensive set of tools for creating and managing chatbots that can effectively engage users across multiple messaging platforms.