Page 9 - Top Verint Alternatives

Demodesk

demodesk.com

Demodesk is the leading platform for virtual sales. Schedule meetings on auto-pilot, run professional video meetings, and coach sales teams in real-time with AI. 100% GDPR compliant, enterprise-grade security and support. The platform automates repetitive tasks and streamlines the entire sales process, enabling sales representatives to focus on building relationships and closing deals. Features such as automated scheduling, real-time note-taking, and CRM integration optimize efficiency and productivity. With Demodesk, sales professionals can deliver captivating product demos that go beyond mere slideshows. The platform offers revolutionary screen-sharing and interactive capabilities to create an immersive and personalized experience for prospects, leading to increased engagement and higher conversion rates. Features like shadowing or integrated playbooks and battle cards, enable real-time coaching during virtual calls. The platform offers comprehensive analytics and reporting features that provide actionable insights into sales performance. Armed with this valuable data, sales leaders can make data-driven decisions, optimize sales processes, and identify areas for improvement. Businesses of all sizes rely on us to digitalize sales, boost productivity and drive more revenue. Key results from our customers: +25% time saved on manual tasks (Pipedrive) ↑ 2x conversion rate (Clark) +30% higher revenue per seller (Treatwell) ↑ 3x increase in agent productivity (Eigensonne) For more information visit demodesk.com.

Soul Machines

soulmachines.com

Soul Machines is a leader in the humanization of AI, creating autonomously animated Digital People that empower organizations to reimagine customer experiences in today’s digital worlds and the metaverse. Soul Machines is the only company with a patented Digital Brain and Autonomous Animation technology delivering the full capabilities and goodness of human and machine collaboration in a responsive, relatable and unprecedented way.

Landbot

landbot.io

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot is also leveraging recent advancements in GPT and AI to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

Aloware

aloware.com

Aloware is an omnichannel cloud-based phone system and customer engagement platform designed specifically for small and medium-sized businesses (SMBs). One of the key features of Aloware is its integration with various CRMs such as HubSpot, Pipedrive, Zoho to name a few, and communication channels, including VoIP phone calls, SMS text messaging, and email. This allows SMBs to manage all their customer conversations from a single dashboard, making tracking interactions easier, prioritizing leads and support tickets, and ensuring timely follow-ups for sales and support teams. Aloware also boasts its TCPA-compliant Power Dialer which aids agents in maximizing their call productivity without fear of accidentally dialing DNC numbers, or being tagged as a "scam". The latest addition to Aloware's roster of competitive features is its very own in-app AI chatbot, AlohaBot, which does not require a third-party app integration, making it smoother, faster, and the most advanced in the market. Paired with the legendary Sequence+ that empowers businesses to automate workflows and trigger actions such as SMS/MMS, call, and email campaigns, Aloware equips SMBs with an all-in-one communication tool to gain the sharpest edge in their industries.

Maze

maze.co

Maze is the user research platform that makes products work for people. Maze empowers any company to build the right products faster by making user insights available at the speed of product development. Built for ease of use, Maze allows designers, product managers, and researchers to collect and share user insights when needed most, putting them at the center of every decision.

QuestionPro

questionpro.com

QuestionPro offers full-stack online survey software to help you collect data and perform both quantitative and qualitative analysis with the same tool. Its easy-to-use software includes products for the creation, distribution, and analysis of online surveys, polls, tests, and quizzes. QuestionPro includes 350+ free survey templates and more than 40 question types, 15+ logic types, and a wide range of survey reports. It offers tools to reach respondents through email, integrated pop-ups, SMS, QR code, and social media channels. Its offline mobile app lets you collect data from participants even in areas with limited or no internet connectivity. You can brand your surveys with custom themes, logo, colors, and more. Its ready-made and custom themes enable you to create branded surveys with your logo, colors, fonts, and more. The real-time report dashboard gives a quick overview of the survey's performance, along with features to drill down further. It offers more than 40 reports for both quantitative and qualitative data, which can be exported to standard formats like PDF, Word, SPSS, and Excel. QuestionPro Surveys comply with data privacy and security regulations like GDPR, ISO 27001, HIPAA, and many more. It supports integration with 20+ third-party applications, including CRMs, marketing automation, and productivity tools. Best of all, its customer support team is available 24 hours a day to guarantee your project is a success! With over 10 million users across 100 countries, it has provided survey software to Fortune 100 companies, academic institutions, small businesses, and individual researchers for over 20 years. Try the Essentials account now. It's free for life, doesn't require a credit card, and comes with 80+ features—the highest in the survey software industry!

ReadMe

readme.com

ReadMe transforms static API documentation into interactive developer hubs that help users succeed with your APIs. Help developers make their first call faster, quickly troubleshoot issues along the way, and get insights into API usage to focus your team on the highest-impact improvements. With ReadMe, teams can quickly create and launch a developer hub that matches their brand. After syncing their OpenAPI Spec file or manually documenting their API, anyone can write content or make edits directly in the ReadMe platform — reducing engineering bottlenecks and saving them time on maintenance. Behind the scenes, visibility into real-time API usage allows you to see which endpoints are most popular or where developers might be getting stuck, so your team can identify where to make improvements or add more guidance. If creating a better experience for your developers — or just getting to see more of our adorable mascot Owlbert! — excites you, you can start a 14 day free trial now on our website at readme.com.

Creatio

creatio.com

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on their platform daily in 100 countries by thousands of clients. Genuine care for their clients and partners is a defining part of Creatio DNA. Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals and marketplace add-ons. They help their customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams. Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals. Their customers enjoy the freedom to own your automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code, and a universe of ready-to-use templates and connectors. Their platform empowers knowledge workers to build applications with no-code while increasing organizational capacity. They believe in genuine care. They build sincere relationships with their clients and partners by giving a hand first and then thinking about business, communicating transparently and openly, and listening, adjusting and bringing value. Creatio is an American company headquartered in Boston, MA. They have 700+ employees in six offices and a local presence in 25 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others. Creatio partners with 700 GSIs and local integrators. Their culture is about genuine care for their clients and partners, passion, going the extra mile and staying positive.

Kindly

kindly.ai

Generative AI-powered chatbots built to automate support and drive sales. We are one of Europe’s leading premium chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. What makes Kindly different? Less maintenance and more content production! Kindly's AI will suggest new training data that you can accept with the click of a button. Easy to customize No coding needed for the chatbot to fit your branding! More than buttons Kindly’s chatbots can answer specific questions, instead of forcing users through a selection of buttons that might not even be relevant. Multilingual Train the chatbot in one language and it will understand inquiries in more than one hundred! Among our customers are Adecco, VOI, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. Easily integrate with top CRM providers such as Dixa, Salesforce, Freshdesk, Zendesk, and Hubspot among others.

Messagely

messagely.com

Customer support software & messaging platform by Messagely. Have more meaningful conversations with happier customers & grow your business faster.

IBM

ibm.com

IBM Cognos Analytics acts as your trusted co-pilot for business with the aim of making you smarter, faster, and more confident in your data-driven decisions. IBM Cognos Analytics gives every user — whether data scientist, business analyst or non-IT specialist — more power to perform relevant analysis in a way that ties back to organizational objectives. It shortens each user’s journey from simple to sophisticated analytics, allowing them to harness data to explore the unknown, identify new relationships, get a deeper understanding of outcomes and challenge the status quo. Visualize, analyze and share actionable insights about your data with anyone in your organization with IBM Cognos Analytics.

Faraday

faraday.ai

Faraday is an AI-driven platform that focuses on predicting customer behavior. It integrates with existing business stack to facilitate data-driven decision making, with a specific emphasis on predicting customer engagement and behavior. Features of the platform include built-in consumer data capabilities, stack integrations, AI safety, developer-ready API, and deployment options for both private and public cloud. The platform collects customer-related data to generate a comprehensive understanding of consumer behavior; such data can range across over 1500 consumer attributes. Faraday uses different types of prediction algorithms like GBT and GenAI to forecast a customer's next action, potential spend, churn prediction, and more. Biases that might be present in the model are identified and handled, fostering fairness, and explainability in AI predictions. Faraday also emphasizes security and privacy, including compliance with SOC-2, NIST 800-53, CCPA, HIPAA, and more. The goal of the tool is to empower businesses to make insightful decisions, improve customer engagement and ultimately, enhance their predictive business strategy.

Bling

bling.cloud

Bling is an All-In-One Customer Communication Platform with a Business Phone & a unified Social Media Inbox connected with a smart CRM. Bling helps small business owners manage all of their customer communication in one single place. Bling provides a Unified Inbox which can be connected to multiple Social Media Accounts or Pages, Gmail Accounts, a VoIP based Business Phone with phone number of your choice (US & Canada) - unlimited calling & text and an integrated Smart CRM which automatically registers every interaction across all the channels as a unique lead. Business owners now don't need to worry about missing any leads or revenue and can significantly improve their customer satisfaction.

Sybill

sybill.ai

Sybill is an AI-powered tool that helps GTM (go-to-market) teams improve their sales communication and messaging. The tool analyzes the body language of buyers on sales calls to provide insights into what resonates with them. After every sales call, Sybill creates an accurate summary and pushes it to Slack + CRM. The tool captures every word and non-verbal reaction in a report, saving time and effort in taking notes. Sybill uses behavior AI to track participant body language during calls and provides automatic call notes, sharing, and analytics through conversational AI. Additionally, Sybill helps marketers get insights on their content and messaging as it resonates with their buyer personas, and coaches sales leaders to manage deals with holistic insights. The platform also has a marketing partner to aggregate insights from prospect reactions to sales decks and demos. Sybill's Magic Summary feature provides automatic, accurate sales call summaries, including next steps, pain points, areas of interest, and more, to save time and effort in taking notes. The tool also provides engagement and sentiment data, helping users understand prospects' needs better. Sybill helps users manage their deals in one place, with deep insights and data to transform their slide deck and demos, and coach themselves and their team on winning behaviors. Sybill has been trusted by over 250 companies to read the room with accurate and absurdly human-like call summaries, providing a deep understanding of buyer needs and pain points, and helping teams close more deals.

Userlike

userlike.com

Userlike is the leading software solution for customer messaging and support automation in Germany. It’s a unified messaging solution that lets companies receive messages from different channels in one central inbox. All requests received via website chat, WhatsApp, Facebook Messenger, Telegram and more land directly in Userlike's Message Center. Userlike offers a modern website messenger for generating leads and following up with customers. Customer service teams are supported with professional service features such as voice messages, live translations and intelligent routing. For complex requests, service agents can conveniently switch from a chat to a browser-based video call, which includes screen sharing. With Userlike’s AI Automation Hub, you can create AI-powered chatbots, smart FAQ pages and interactive contact forms in just a few steps to automate around 70% of your digital customer service. For even better results, choose our GTP-4-integration that adds the skills of the world's most powerful large language model to your customer support. This enables the chatbot to creatively combine answers from your knowledge base and give customers individualized answers. The AI support bot even remembers the chat context so that follow-up questions are categorized and answered correctly. Userlike's chatbot API also lets you integrate your existing chatbots into the software. Since Userlike was founded over 10 years ago, data protection has always been a top priority. All data is stored securely on German servers making Userlike a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Userlike guarantees data protection and security for your customers, your employees and your company as a whole. Userlike is suitable for all company sizes because the software is flexible and adapts to your needs and goals. Small and medium-sized companies, as well as large corporations such as Toyota and Hermes, already rely on Userlike.

UiPath

uipath.com

UiPath is a global software company for robotic process automation (RPA) founded in Romania by Daniel Dines and Marius Tîrcă and headquartered in New York City. The company's software monitors user activity to automate repetitive front and back office tasks, including those performed using other business software such as customer relationship management or enterprise resource planning (ERP) software. In December 2020, the company filed confidentially for an initial public offering, and became public on April 21, 2021.

Canny

canny.io

Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack.

Planhat

planhat.com

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value. Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration. The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

eclincher

eclincher.com

eclincher is a market leader for brand and social media management. It offers an omni-channel management, brand reputation listening, content creation, publishing and scheduling social posts, social inbox with full engagement capabilities, CRM, advanced analytics reporting, local listings management, boosting local SEO ranking, automation, AI, and so much more. More broadly, eclincher provides a comprehensive solution for managing social media and online presence, facilitating content scheduling, audience engagement, brand reputation management, analytics, and automation. eclincher serves businesses of all sizes, brands, marketing agencies, marketers, social media managers, and professionals. Mobile app available, and a 24/7 support team that really cares! eclincher is an official partner of Facebook, Instagram, Twitter, LinkedIn, Google My Business, YouTube, Pinterest, TikTok, Google Analytics, and many more integrations.

Anaplan

anaplan.com

Anaplan is a transformative way to see, plan, and run your business. Using its proprietary Hyperblock™ technology, Anaplan lets you contextualize real-time performance, and forecast future outcomes for faster, confident decisions. Anaplan enables connected strategy and planning across your enterprise to move your business forward. Based in San Francisco, Anaplan has over 200 partners and more than 2,000 customers worldwide. G2 categories include: Corporate Performance Management, Budgeting & Forecasting, Compensation Management, Sales & Ops Planning, Sales Performance Management, Sales Planning, Supply Chain Planning, and Workforce Management.

EasyStore

easystore.co

A unified commerce platform that helps you sell on both online and in-person (retail). We simplify your sales process across all channels, including online store, Shopee, Lazada, TikTok, Facebook, Instagram, Referral Program, and more. You can manage all products, orders, inventory, customers from one single backend, making it easier to run your business and streamline operations.

Cogram

cogram.com

Cogram is a powerful AI-driven tool designed to streamline virtual meetings and make the process of taking notes and assigning action items easier for professionals. The software works by transcribing meetings in real-time, summarising conversations and identifying action items, while also keeping users' data secure. Cogram's features include automatic minutes and summaries, lightning fast setup, seamless integration with CRMs and enterprise security. It also ensures users' privacy by not storing audio or video recordings of meetings. Cogram is a versatile tool that can be used for sales, customer success, project management, and internal meetings. Finally, Cogram makes it easy to get started in minutes and offers customer success resources and customer-based SLAs.

tamigo

tamigo.com

tamigo is a cloud-based solution that combines scheduling, absence management, performance, employee communication, HR, finance and forecasting and more in ONE solution. Grow your business with us - book a 30-day trial today.

eDesk

edesk.com

eDesk helps online retailers and brands deliver seriously extraordinary customer service, everywhere they sell. eDesk offers a whole suite of award-winning eCommerce tools to streamline customer support processes and reporting for faster response times to dramatically improve productivity and profitability. Its customer support software has been designed specifically to give eCommerce businesses a unified view of all customers’ queries, centralizing all their support channels, social media, webstore and marketplace messages, with its Smart Inbox. It automatically prioritizes messages based on your business needs and assigns them using role based rules, so your team can reply to customers 5x faster, build loyalty and drive repurchase. When dealing with customer queries, its AI automation suggests the best answers and translations so your agents can respond easily, and in any local language. Businesses serious about selling online can scale customer service as they expand into new markets with confidence. eDesk natively integrates with and consolidates data from over 200 marketplace, webstore, social networks, communications, and logistics channels – more than any other customer support software provider – so you can access end-to-end order information at the click of a button. eDesk is also the only customer support solution on the Amazon and Walmart developer councils, helping online retailers and brands grow their businesses through new sales channels, well-connected to their customer support tools and processes.

Catalyst

catalyst.io

Catalyst is the leading platform for driving growth through your customers. Built to deliver value along the entire customer experience; Catalyst transforms new buyers into lifelong revenue. With retention-driven workflows and revenue-focused automations, we supercharge customer-centric teams. Catalyst’s seamless enterprise integrations centralize siloed customer data into the industry’s most intuitive platform, powered by advanced workflows. Automate and scale your best-in-class customer journeys; drive user productivity and adoption; and deliver clear insights into customer health that optimize the customer experience with precision—from onboarding to advocacy. Partner with Catalyst’s trusted team and intuitive platform to build, iterate and scale your customer-led growth strategy. Learn more at https://catalyst.io/

Hiya

hiya.com

Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded caller ID allows companies to display their business name on outbound calls made to over 400M mobile phones worldwide, including 97% of the U.S. mobile market. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line. Branded caller ID allows companies to control how their outbound calls display on the call recipients' device by each individual phone number. Create better customer experiences and optimize your outbound calling operations with adding identity to your outbound calls with Hiya Connect Branded caller ID.

Texthub

texthubai.com

Looking for a tool that can help you create amazing code, images, and text? Look no further than Texthub AI! Our user-friendly platform utilizes the power of artificial intelligence to bring your ideas to life. Try Texthub AI today and start creating!

Salesroom

salesroom.com

Experience the power of Salesroom, our AI-powered video conferencing platform. Salesroom not only tracks buyer engagement but also teaches virtual communication best practices. With real-time access to your knowledge base, Salesroom is designed to improve reps’ performance in meetings and quota attainment across the team.

Kixie

kixie.com

Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for HubSpot, Salesforce, Pipedrive, Zoho, and other leading CRMs. Call or text numbers from your CRM – or any webpage in Google Chrome – in one click, with every interaction recorded automatically in your CRM. The Kixie PowerCall Chrome extension enables sales and other customer-facing teams to boost performance with a suite of advanced calling and texting features. Kixie automatically recognizes phone numbers on any web page you visit in Chrome, and places a click-to-call button next to each number for one-click dialing. Calls, texts, dispositions and activities are logged automatically in your CRM, practically eliminating the need for the tedious manual record-keeping that slows down salespeople in their day-to-day activities. Features include: • PowerDial through lists of contacts automatically. Boost productivity tenfold by dialing up to 10 numbers simultaneously with multi-line PowerDialer • Advanced AI-powered local presence lets users call from a number with the same local area code as the person they’re calling

mindsdb

mindsdb.com

MindsDB is the platform for customizing AI from enterprise data. MindsDB trains, tests and then selects the most accurate state of the art AI models to apply to your data, giving you super accurate predictions and forecasting.