Moxo
moxo.com
Streamline external projects with customers, vendors, and partners. With Moxo, accelerate workflows from account acquisition, to onboarding, and servicing. Coordinate with customers, vendors, and partners to achieve joint deliverables, track milestones, exchange documents, gather approvals and more. Moxo powers project workspaces across a diverse set of industries including financial services, consulting, legal, accounting, healthcare, and more. Our customers include companies like Citibank, FIS, Balfour Homes, AMCK Models, Hibernia College, BNP Paribas, and more. Our team has a rich history of pioneering in the engagement space: Moxo's co-founder and CEO, Subrah Iyar, was the co-founder and CEO of Webex, and Moxo's co-founder and CTO, Stanley Huang, held senior engineering management positions at Cisco Systems and WebEx.
eSpatial
espatial.com
eSpatial is cloud-based mapping software that is engineered for the enterprise and designed for the user. We believe mapping should be fast, easy and powerful. With our mapping software, you can easily upload, visualize, and analyze multiple layers of data. It’s rapid visual insight that takes the guesswork out of decision making. We are mapping experts and have been delivering geographic solutions for over twenty years. Trusted by our customers and partners from Fortune 500 companies to non-profit organizations that span nearly every industry, we are committed to helping our users reach their mapping goals. eSpatial has a comprehensive set of features that enables you to visualize, analyze and share your business data currently stored in spreadsheets, CRM or ERP systems.
Close
close.com
Close is a bootstrapped, profitable, 100% remote, ~100 person team of thoughtful individuals who value autonomy and impact. They are eager to make a product their customers fall in love with over and over again. They startups & SMBs. Since 2013, they have been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Their goal: double the productivity of every sales rep. Their values: 🏡 Build a house you want to live in 🚫 No BS 🤝 Invest in each other 💪 Discipline equals freedom 🥇 Strive for greatness How they work together: * Productivity, Quality & Impact: They don’t track hours. They trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. * Asynchronous communication & collaboration: They have team members all over the world. They don’t expect anyone to work untraditional hours, that means their default is async. Most teams have 2-5 hours of internal meetings weekly. * Appreciation for Deep Work: *During your normal work day, not after a day of meetings*. * Autonomy & Freedom: Create a work environment that is sustainable for you. They place a high amount of trust and responsibility with their team members from the start.
Gallabox
gallabox.com
Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to convert customer interactions into actionable insights, utilizing advanced WhatsApp Chatbots to facilitate seamless communication. By leveraging these tools, organizations can efficiently manage customer inquiries, generate leads, and ultimately drive sales growth. Targeted primarily at businesses seeking to optimize their customer communication strategies, Gallabox caters to a diverse range of industries. Its user-friendly interface and multi-agent shared inbox allow teams to collaborate effectively, ensuring that no customer query goes unanswered. The platform is particularly beneficial for businesses that rely heavily on customer interaction, such as e-commerce, service providers, and customer support teams. With Gallabox, companies can implement WhatsApp drip campaigns and broadcast messages tailored to specific audience segments, enhancing their marketing efforts and improving customer retention. One of the standout features of Gallabox is its integration capabilities. The platform offers straightforward plug-and-play options that allow businesses to connect with existing systems and Customer Relationship Management (CRM) tools. This includes popular platforms such as Zoho, Shopify, WooCommerce, Wix, WebEngage, Razorpay, and Shiprocket. By integrating WhatsApp into their current workflows, businesses can streamline operations and ensure a cohesive customer experience across all touchpoints. Additionally, Gallabox's WhatsApp Chatbots play a crucial role in automating customer interactions. These intelligent bots can handle a variety of tasks, from answering frequently asked questions to guiding customers through the purchasing process. This not only reduces the workload on human agents but also ensures that customers receive timely responses, enhancing overall satisfaction. The ability to convert conversations into smart actions further empowers businesses to make data-driven decisions and tailor their offerings to meet customer needs. Overall, Gallabox provides a robust solution for businesses looking to harness the power of WhatsApp for customer engagement. With its focus on ease of use, integration flexibility, and automation capabilities, Gallabox stands out as a valuable tool for organizations aiming to improve their communication strategies and drive sales growth.
Umnico
umnico.com
Umnico is the ultimate omnichannel communication solution for engaging an audience of your customers through a variety of instant messengers and social media with a single chat center. Umnico allows companies and entrepreneurs to process the maximum number of client inquiries with a minimum number of labor resources, so you can save your funds and increase the user satisfaction rate
OpenText
opentext.com
OpenText Corporation (also written opentext) is a Canadian company that develops and sells enterprise information management (EIM) software.OpenText, headquartered in Waterloo, Ontario, Canada, is Canada's largest software company as of 2014 and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc.OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.OpenText employs over 14,000 people worldwide and is a publicly traded company, listed on the NASDAQ (OTEX) and the Toronto Stock Exchange (OTEX).
Web.com
web.com
Web.com offers an award-winning website builder, as well as website hosting, domain name registration, and other digital marketing services. Web.com serves as an empowering partner for very small to small-sized businesses and entrepreneurs, aiming to establish and grow their online presence. Recognized as the 'Best Overall Website Building Platform' by Big Excellence in Customer Service, BIG Innovation, Web.com excels in delivering seamless, user-friendly website-building experiences. The company's holistic service suite extends beyond its primary website builder. Secondary offerings encompass expert services, domain name registration, and a broad spectrum of marketing tools, integrating elements such as SEO, PPC, directory listings, and email marketing. These products aim to equip businesses with all the resources needed to thrive in today's digital world. Founded in 1999, Web.com has an established reputation for assisting customers in succeeding online. Notably, its Online Store Builder was lauded with the 2023 People's Choice Stevie Award, highlighting the company's proficiency in comprehensive online store and eCommerce solutions. Web.com's mission centers on being the go-to partner for all online presence needs, ensuring personalized support and comprehensive product offerings that meet diverse business requirements. From securing domain names to launching online stores, Web.com is committed to helping businesses grow and succeed in an increasingly digital world.
Front
front.com
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. They’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and they get the analytics and insights their business needs to optimize their customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay, rely on Front to deliver game-changing service that wins and retains customers for life.
Workiz
workiz.com
Workiz is the top business management platform in the field service industry. Over 110,000 pros trust to increase revenue, win more jobs, and manage their operations. Manage jobs from the field and keep track of your business no matter where you are with our easy-to-use mobile app * Control your business from the road You can manage communications between techs and customers, review daily jobs, and handle administration wherever you are. * Fully align with your team With the fully synchronized app and platform, your techs and dispatchers all get updated about new jobs and schedule changes in real-time. * On-the-go job management Streamline your processes and keep your teams organized so they get their jobs done faster and keep your customers happy.
Route4Me
route4me.com
Routing chaos finally solved. Extremely easy-to-use, Route4Me Route Planner automatically plans routes for your business and dispatches them to a mobile app with built-in navigation. Perfect for field service, field sales, field marketing, field merchandising, territory management, and every business requiring last-mile optimization. Route4Me provides the world's most used route sequencing and route optimization software for small businesses and enterprises to over 40,000 customers. Route4Me supports integrations with telematics vendors such as Verizon Connect, Geotab, Samsara, Azuga, and many more!
HelpCrunch
helpcrunch.com
HelpCrunch is an all-in-one customer communication platform for support, marketing, and sales. It combines a set of tools to help you grow your business: 👉 Multichannel live chat 👉 Chatbots 👉 Shared inbox 👉 Knowledge base 👉 Email marketing 👉 Popups 👉 CRM
Bling
bling.cloud
Bling is an All-In-One Customer Communication Platform with a Business Phone & a unified Social Media Inbox connected with a smart CRM. Bling helps small business owners manage all of their customer communication in one single place. Bling provides a Unified Inbox which can be connected to multiple Social Media Accounts or Pages, Gmail Accounts, a VoIP based Business Phone with phone number of your choice (US & Canada) - unlimited calling & text and an integrated Smart CRM which automatically registers every interaction across all the channels as a unique lead. Business owners now don't need to worry about missing any leads or revenue and can significantly improve their customer satisfaction.
Skedulo
skedulo.com
Schedule and manage your deskless workforce, resolve conflicts, optimize travel, and more with our powerful scheduling app and mobile workforce management software. Skedulo’s leading Deskless Productivity Cloud solution powered by AI and machine learning empowers organizations to manage, engage and analyze their deskless workforce, supporting the 80% of global workers who don’t work in a traditional office setting. Skedulo’s platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are in fixed location facilities or mobile field workers on the frontline. Founded in 2013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. Skedulo has enabled hundreds of organizations, including The American Red Cross, DHL, and Sunrun, to seamlessly schedule and service over 35 million appointments worldwide. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M12, Costanoa Ventures, and Blackbird.
SleekFlow
sleekflow.io
SleekFlow is the AI-powered Omnichannel Conversation Suite for customer engagement. The all-in-one SleekFlow platform creates seamless and personalized customer journeys across everyone’s go-to messaging channels, including WhatsApp, Instagram, live chat, and more. SleekFlow is dedicated to shaping the future of communication by empowering companies to center all their workflows around meaningful conversations. From marketing and sales to support teams, SleekFlow streamlines business operations by leveraging its cutting-edge conversational AI capabilities. By automating routine tasks, optimizing customer interactions, and delivering unparalleled support, the customer-first solution empowers businesses to achieve unprecedented scalability and growth. SleekFlow is located in Singapore, Hong Kong, Malaysia, Indonesia, Brazil, and the UAE. In 2022, the startup secured an $8M USD Series A funding round led by Tiger Global, with participation from AEF Greater Bay Area Fund and Transcend Capital Partners.
Repsly
repsly.com
Repsly’s retail execution platform is the driving force behind the world’s most effective merchandising and field sales teams. From brands to brokers, Repsly empowers RetEx teams with the data and tools they need to make the biggest possible impact in the field every day. For regional team leads and national account managers, Repsly makes it easy to assign and distribute work to the field and confirm execution at scale in real time. For your boots on the ground, Repsly streamlines scheduling, route planning, data collection, order entry, and more — giving them everything they need to work smarter in every account. And with powerful insights and analytics, Repsly helps business leaders answer questions about promotion and planogram execution, team performance, resource allocation, and more. Customers include Kraft Heinz, Dyson, Mattel, Curaleaf, L'Oreal, BeyondMeat, Olaplex, CoreMark, Spar, Sodastream, L&R Distributors, AB InBev, and more!
Method CRM
method.me
Method:CRM is the #1 rated CRM for QuickBooks Desktop and Online users with 1,300+ five-star reviews on Intuit’s apps.com. Use Method:CRM’s patented QuickBooks integration to get an instant, two-way sync for your customer information, invoices, payments, and more so that your data is always up to date! Better yet, put time back in your day as Method:CRM automates lead collection as well as your estimate and invoice creation process. With Method:CRM, your productivity skyrockets and you can say goodbye to double data entry once and for all! Method:CRM’s built-in online customer portals are designed to elevate your customer service and keep your customers coming back for more. Easily take a data-driven approach to marketing and sales with Method:CRM’s robust activity tracking and the 360-degree view you instantly get of each customer.
PestPac
pestpac.com
Choose PestPac, the industry leading pest control software, to help run your business more strategically than ever before! With the features and functionality you need to out-sell, out-service and out-perform the competition regardless of whether you’re servicing residential customers, commercial clients or both, it’s no wonder why 60% of the top 100 pest control operators choose PestPac. ** Residential: Exceed expectations and keep customers happy. Provide fast access to their account information from anywhere, at any time. Provide customer self-service tools to: - Get estimates, schedule service appointments and update service needs with ease - Manage autopay payment methods, view invoices and securely pay bills online - View account information, service history, proof of service, documents and more ** Commercial: Provide your commercial customers with exceptional service through the most advanced technology available. Our solutions are specifically designed to help: - Set up service and billing for multiple service locations - Manage devices and alerts for multi-unit and commercial properties, including smart traps - Support integrated pest management, record inspections and update licensing for audits
Glympse
corp.glympse.com
Glympse is the leading geo-location tracking platform that comes complete with built-in customer notifications and communications. It works with companies of all sizes that seek predictive visibility and location intelligence solutions by helping them capture and process data elements to visualize and intelligently trigger both internal and external events. Glympse was founded on the premise that location-sharing should be temporary, with the end user always in control to set time limits and geo-boundaries on that share of location. It has spent over a decade providing location-sharing experiences that strike a harmonious balance between easy, safe, useful, temporary, and private. It has mastered the nuances of building interactive experiences based on location data. It is proud to do things like automate updates to what a customer sees based on sophisticated arrival detection and geo-fencing logic, optimize battery life, and balance all of that with smooth UX/UI capabilities. Because everyone at Glympse is a tech geek and gets excited about creating cutting-edge solutions, it applied that same approach to developing solutions that enable enterprise brands to deliver a smoother customer-first experience for when people, products, and services are in motion. Glympse offers a flexible geo-location tracking platform with enterprise-grade location SDKs, APIs, dashboards, and more to build your own location-based product or service solutions for Field Services, Fleet and Logistics, Product Delivery, and Retail Arrival Notifications, or use one of its two pre-packaged products, Glympse En Route for enterprise customers and Glympse PRO for small businesses.
FieldSense
fieldsense.in
Empower your business with our cutting-edge Sales Force Automation solution! FieldSense brings you a comprehensive Sales Force Automation platform that allows you to digitize and optimize your field force activities. Track real-time data, automate processes, and enhance overall efficiency. Key Features: * Intuitive Interface * Real-time Activity Tracking * Workflow Automation * Increased Productivity
Raken
rakenapp.com
What is Raken? Raken’s field management software helps you collect accurate project data in real time. From digital documentation and production tracking to safety tools, you’ll have the insights you need to improve your projects—and reduce costs. No more messy paperwork. The mobile field apps for iOS and Android make remote collaboration easy, too. With the mobile app, field crews can input project data on the go. They can even upload time-stamped photos, videos, and notes for better visibility. Then, all that data is automatically uploaded to the web app for the office. With everything stored in one place, you’ll have accurate records to protect your business from litigation or risk. More than 5,000 construction companies use Raken to connect the field to the office. Empower everyone to do their jobs more efficiently with Raken today. * FEATURES (Includes offline mode and automatic sync) + Daily reports + Production tracking + Time cards + Customizable checklists + Toolbox talks + Integrations + Remote collaboration
Pepperi
pepperi.com
Pepperi provides consumer goods brands and wholesalers with a comprehensive B2B commerce platform to consistently manage all aspects of their omnichannel sales. Empowering you to sell more, better and faster, our platform uniquely combines B2B e-Commerce, Sales Force Automation, retail execution & route accounting (van sales) into an integrated mobile solution that runs natively on all devices to maximize in-person and online B2B sales. Over 1000 customers, in more than 60 countries, across different verticals – FMCG, beauty & cosmetics, food & beverage, eyewear and many more - rely on Pepperi to plan, execute and analyze their B2B omnichannel sales: • Web and mobile B2B e-Commerce platform enables buyers to order anytime, anywhere • On/offline order-taking made easy with e-catalogs, trade promotions and full customer data • Retail execution app for in-store auditing, merchandising and replenishment • Direct Store Delivery and van sales powered by a route accounting app for iOS and Android • Manage trade marketing promotions across all channels simultaneously, using an intuitive user interface • Central management streamlines omnichannel operations across customer touchpoints Pepperi’s enterprise-grade platform seamlessly and securely integrates with ERPs such as SAP Business One, SAP Business By Design and many others, making data fully accessible to field reps and buyers, on all devices, online and offline.
Service Fusion
servicefusion.com
Service Fusion is a simple, powerful field service management software, offering a variety of features such as customer management, invoicing & payments, inventory management, time tracking, and reporting. The software is available on desktop and mobile apps to connect office staff, technicians and clients.
Trengo
trengo.com
Trengo is a comprehensive customer engagement platform designed to streamline communication across multiple channels, enhancing the customer experience and team collaboration. With a focus on efficiency and automation, Trengo enables businesses to manage customer interactions seamlessly from a single interface.
Prokeep
prokeep.com
Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. Prokeep is used by over 8,000 distributors across North America, enabling over 11+ million conversations and $6+ billion in revenue. Grow your distribution business. Build stronger customer relationships. Increase workforce productivity. All with Prokeep's Customer Experience Management Software built specifically for distributors to thrive in modern markets. Prokeep: - is used by distributors in 50 states, 10 provinces, and 2 territories. - 11+ million conversations go through Prokeep - 82% of conversations in Prokeep lead to sales or relate to revenue - saves 9 hours per employee each month - saves $3,000 in contractor discrepancies per user per month With Prokeep you will centralize communications to make ordering more efficient, connect your 3rd party systems to create operations automation, and use customer insights to deliver more engagement and make more money.
Mobi Work
dms.mobiwork.vn
Not only supporting the market sales team, MobiWork also provides ordering solutions for MobiWork Retail points of sale and PG marketing team management solutions.
BeatRoute
beatroute.io
BeatRoute is an enterprise sales enablement platform that empowers retail brands to reach their business goals through deep collaboration between their sales teams, channel partners, and B2B customers. As an Industry SaaS solution, we take pride in offering rapid, risk-free implementation, designed to tackle retail and distribution challenges. We prioritize comprehensive sales enablement for every stakeholder involved in a brand’s Route-to-Market, rather than just automation for sales teams alone. Brands can onboard all their stakeholders onto BeatRoute, including sales teams, distributors, dealers, retailers, and even channel influencers such as painters, electricians, beauticians, etc. and empower each of them with configurable workflows aimed at making them more productive.
Verint
verint.com
Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.
TrueContext
truecontext.com
TrueContext enables enterprises to adapt, automate, and transform their field service operations with dynamic, quick-to-deploy mobile workflows that capture the complexity of their environment. With advanced data capture capabilities in various formats, TrueContext gives organizations visibility now and predictability for the future. TrueContext, formerly ProntoForms - is a Canadian software and mobile app developer who provides users with a low-code development platform to build apps for enterprise field service management. The application digitizes paperwork to empower workers in the field with the ability to complete complex forms on mobile devices, collect rich data, and send form data directly to management personnel, back office systems, and analytics tools. The company went public in 2005 and trades on the TSX Venture Exchange under the stock ticker symbol, PFM. In 2015, Frost & Sullivan honored ProntoForms with the "North American Mobile Forms Competitive Strategy Innovation and Leadership" Award. In 2019, ProntoForms was recognized in the 2019 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms as one of 18 LCAP solutions.
CloudCC
cloudcc.com
CloudCC offers the complete CRM platform with highly competitive pricing, features business apps covering marketing automation, sales force automation, service management, extensible platform and industry CRM solutions and more. CloudCC provides SaaS and PaaS so that you can find out a CRM solution we can do for you.
ServiceTrade
servicetrade.com
Mobile and web-based field service management software to streamline operations, improve technician productivity and give an amazing customer experience. ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins.
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