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Top Business Instant Messaging Software

Business instant messaging software functions as an internal communication tool for companies through a text-based messaging application. This software supports one-on-one direct messaging as well as group and team messaging. The swift nature of instant messaging eliminates the need for back-and-forth emails for simple questions or concerns, offering a dedicated space for quickly addressing coworkers without resorting to informal methods like personal phone texting. Companies of all sizes and types utilize business instant messaging solutions, either alongside other products or through integrations. These tools are often embedded in other software, such as employee intranet or engagement platforms. Nonetheless, numerous standalone business instant messaging solutions are available, offering extensive integration capabilities with various other categories.

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Zoom

Zoom

zoom.us

Zoom is a video conferencing app that allows users to hold virtual meetings, enabling video chats, screen sharing, and integration with various tools.

Microsoft Teams

Microsoft Teams

microsoft.com

Microsoft Teams is a platform for workplace chat, video meetings, file storage, and app integration, enhancing collaboration and communication.

Slack

Slack

slack.com

Slack is a business communication platform that offers messaging, voice/video calls, file sharing, and integration with third-party apps for team collaboration.

Otter

Otter

otter.ai

Otter is a note-taking app that transcribes voice conversations, identifies speakers, and allows sharing and collaboration on notes in real-time.

ClickUp

ClickUp

clickup.com

ClickUp is a cloud-based productivity platform for managing projects, tasks, and team collaboration with tools like chat, Docs, and Gantt charts.

monday.com

monday.com

monday.com

monday.com is a project management tool that helps teams manage tasks, projects, and workflows, enhancing collaboration and efficiency.

Intercom

Intercom

intercom.com

Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.

Odoo

Odoo

odoo.com

Odoo is business management software that integrates various functions such as CRM, accounting, project management, and inventory into a unified ERP system.

Zoho Cliq

Zoho Cliq

zoho.com

Zoho Cliq is a business communication app that enables organized conversations, messaging, calls, and file sharing for teams in hybrid work settings.

Verizon

Verizon

verizon.com

The Verizon app allows users to manage their accounts, pay bills, switch plans, monitor data, shop for devices, and access support and entertainment services.

Basecamp

Basecamp

basecamp.com

Basecamp is a project management platform that centralizes tasks, communication, and file sharing for teams, facilitating collaboration and organization.

Workplace

Workplace

workplace.com

Workplace is a communication tool that connects employees through groups, chat, and video, enhancing collaboration and productivity, especially for remote teams.

Element

Element

element.io

Element is a secure platform for encrypted communication and collaboration, offering chat and video calls while allowing users control over their data.

FuseBase

FuseBase

nimbusweb.me

FuseBase is a client collaboration tool that enhances workflow and communication through features like project management, client portals, and AI-assisted content creation.

Microsoft Kaizala

Microsoft Kaizala

microsoft.com

Microsoft Kaizala is a mobile app for group communication and work management, allowing users to coordinate tasks, share files, and gather feedback.

Spike

Spike

spikenow.com

Spike is a communication platform that merges email, chat, and collaborative tools into one interface for efficient personal and team interactions.

Bitrix24

Bitrix24

bitrix24.com

Bitrix24 is a cloud-based platform that offers CRM, project management, team collaboration, and website building tools for businesses to enhance efficiency.

Chatwork

Chatwork

chatwork.com

Chatwork is a group chat app for businesses, offering secure messaging, video chat, task management, and file sharing to enhance team communication and productivity.

WorkJam

WorkJam

workjam.com

WorkJam is a digital platform that connects deskless employees, enhancing communication, task management, and training across various industries.

Webex

Webex

webex.com

Webex Webinars (formerly Webex Events) is a scalable webinar platform that can create engaging and impactful experiences for everyone, from small sessions to massive global audiences. Make webinars inclusive, engaging, and interactive: • Encourage active participation with moderated Q&A, live polling, chat, emoji reactions, and gesture recognition • Let attendees listen in their preferred language with live interpreters included in session • Dive deeper into topics or encourage connections with breakout sessions Deliver professional and custom webinars at scale • Manage the stage and content that your audience sees before, during, and after the event • Curate the attendee registration experience with custom branding options and themes • Rehearse the entire presentation with co-panelists before going live • Accommodate up to 100,000 attendees • Reach global audiences with real-time translations in 100+ languages

RingCentral

RingCentral

ringcentral.com

RingCentral Contact Center is an omnichannel customer engagement solution with voice and 30+ digital channels, advanced AI options for self-service such as bots, proactive outreach tools, and Intelligent Virtual Agents that understand customer intent. It offers over 300 prebuilt integrations (including leading CRMs) and a fully integrated, AI-powered workforce engagement management and analytics solution. RingCentral Contact Center is tightly integrated with the RingCentral MVP solution, offering customers the benefits of enterprise-grade voice infrastructure and integrated unified communications that enable seamless cross-functional collaboration.

Lark

Lark

larksuite.com

Lark is a collaboration platform that integrates messaging, document sharing, video calls, and project management for efficient team workflows.

Workplace Chat

Workplace Chat

workplace.com

Workplace Chat is a communication app for teams that enables group and private messaging, file sharing, and integration with productivity tools for collaboration.

Teamwork

Teamwork

teamwork.com

Teamwork is a project management app that helps organizations plan, track, and manage projects, offering tools for collaboration, task management, and workflow optimization.

Keeper

Keeper

keepersecurity.com

Keeper is a password management app that securely stores passwords and sensitive information, supports multi-factor authentication, and integrates with various platforms.

Beekeeper

Beekeeper

beekeeper.io

Beekeeper is a mobile-first app that enhances communication and workflow for deskless workers, enabling real-time updates and file sharing.

IRCClou‪d‬

IRCClou‪d‬

irccloud.com

IRCCloud is a modern IRC client that connects users to IRC servers, supports Slack integration, and facilitates content sharing with features like message redaction and theme customization.

Copilot

Copilot

copilot.com

Copilot’s product suite gives business an all-in-one solution for client communication, payments, file-sharing, contracts, forms, help desks, and more. Additionally, Copilot enables businesses to offer their clients a unified experience with a branded client portal. Today, hundreds of tech-enabled service businesses operating across technology, marketing, financial services, and other industries run on Copilot. Copilot was founded in 2020, raised a $10M Series A in 2022, and is headquartered in New York City.

Mattermost

Mattermost

mattermost.com

Mattermost is an open-source platform for secure team communication and collaboration, offering messaging, project management, and customizable deployment options.

Chatway

Chatway

chatway.app

Chatway is a live chat app for websites that enables real-time customer support and engagement through customizable widgets and integration with popular messaging platforms.

Nifty

Nifty

nifty.pm

Nifty is a project management tool that consolidates tasks, chat, goals, and documents, facilitating workflow, team collaboration, and task automation.

Blink

Blink

joinblink.com

Blink is a mobile app that connects deskless and desk-based workers, enhancing communication, engagement, and resource management for organizations.

Rocket.Chat

Rocket.Chat

rocket.chat

Rocket.Chat is a secure team communication platform that offers messaging, voice, and video calls, with strong encryption and customization for regulated organizations.

Threema Work

Threema Work

threema.ch

Threema Work is a secure, GDPR-compliant messaging app for businesses, enabling text, voice, and video communication without needing a phone number.

Missive

Missive

missiveapp.com

Missive is a collaborative email management app that centralizes team communication through shared inboxes, internal chat, and automated workflows.

ProofHub

ProofHub

proofhub.com

ProofHub is a cloud-based project management and collaboration tool that helps teams plan, track, and manage projects efficiently.

Gitter

Gitter

gitter.im

Gitter is an open-source chat platform for GitHub and GitLab users, allowing real-time discussions in public or private chat rooms linked to repositories.

Speakap

Speakap

speakap.com

Speakap is a communication platform for organizations to connect with and inform deskless workers, facilitating discussions and information sharing across teams.

Moxo

Moxo

moxo.com

Streamline external projects with customers, vendors, and partners. With Moxo, accelerate workflows from account acquisition, to onboarding, and servicing. Coordinate with customers, vendors, and partners to achieve joint deliverables, track milestones, exchange documents, gather approvals and more. Moxo powers project workspaces across a diverse set of industries including financial services, consulting, legal, accounting, healthcare, and more. Our customers include companies like Citibank, FIS, Balfour Homes, AMCK Models, Hibernia College, BNP Paribas, and more. Our team has a rich history of pioneering in the engagement space: Moxo's co-founder and CEO, Subrah Iyar, was the co-founder and CEO of Webex, and Moxo's co-founder and CTO, Stanley Huang, held senior engineering management positions at Cisco Systems and WebEx.

Pumble

Pumble

pumble.com

Pumble is a free team chat app that allows teams of all sizes to collaborate. Unlike other team chat apps, Pumble is available for an unlimited number of users for free. Pumble is an online web app that works in a browser, but you can all install it on your computer or mobile phone for convenience.

Stackfield

Stackfield

stackfield.com

Stackfield is an All-in-One Collaboration Tool from Germany with all the features teams need to work together: Task and project management, video conferencing, team chat, collaborative work on documents and more. Stackfield is not only DSGVO compliant, but meets the highest privacy and data security standards. All data is stored in Germany, access outside the EU is not possible. In addition, Stackfield is the only provider that protects all project management and entire workflows with end-to-end encryption. Thus, no one can see the contents of chat messages, tasks or files - not even the employees of Stackfield. Over 10,000 companies use the All-in-One Collaboration Tool to manage their projects, communicate better as a team, and achieve their goals.

Hive

Hive

hive.com

Hive helps teams move faster. Hive's best-in-class project management platform includes all of the tools you need and want - and if not, it will build them for you. With flexible project views and endless customizations, Hive offers project management on your terms, success guaranteed. With features like task assignment, deadline tracking, and real-time communication, Hive helps thousands of teams all over the world get their work done more efficiently and on time. Use the mobile app to easily view projects, comment on tasks, message teammates, and manage your to-do list. Key features: - Direct & ongoing sync with the desktop app - Create tasks and projects on-the-go - Direct and group chat for ease of communication - Attachments that allow files to be uploaded directly from your phone - Ability to comment and tag teammates directly on action cards - Customize your work experience across your projects Hive is used by thousands of fast-moving teams to help with: - Project management - Integrating tools - Resourcing - Time-Tracking - Proofing and approvals - Note Taking - Task management - Reporting and analytics

Happeo

Happeo

happeo.com

Happeo is a next-gen intranet that helps teams manage knowledge and internal communications in one unified place. Offering a template-based page builder, as well as integrations and universal search across all company tools, Happeo is easy to use and scale for companies of any size. That's why market leaders like Doctolib, GANT, and Marqeta rely on Happeo to keep their teams informed, aligned, and productive. With adoption rates 3x industry average, Happsters are on a mission to help organizations grow in extraordinary ways.

Front

Front

front.com

Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.

Zulip

Zulip

zulip.com

Zulip is a powerful, open source group chat application that combines the immediacy of real-time chat with the productivity benefits of threaded conversations. Zulip is used by open source projects, Fortune 500 companies, large standards bodies, and others who need a real-time chat system that allows users to easily process hundreds or thousands of messages a day.

Jostle

Jostle

jostle.us

Jostle’s employee success platform is where everyone connects, communicates, and celebrates at work. It’s the heartbeat of our own company and has helped employees in over 1,000 organizations easily belong and contribute, anywhere, anytime. With industry-leading participation rates, we’re putting the joy into work and the life into organizations.

Twist

Twist

twist.com

Teamwork tools like email and group-chat are disorganized, dysfunctional and distracting. Twist is a team communication app that fosters mindful communication and gives modern teams a central place to grow their knowledge base and have organized, on-topic conversations that are accessible to everyone. Twist gives teams the space to fully discuss complex ideas and projects from start to finish without making people feel like they're missing out if they don't respond immediately.

Flock

Flock

flock.com

Flock is a communication and collaboration app for modern teams and businesses. Flock empowers teams by providing them with a slew of in-built productivity tools such as shared notes, reminders, to-dos, polls. Users can talk to remote teams over audio and video calls. Screen sharing allows teams to collaborate and share information better. Flock also comes deeply integrated with Google Drive. Other popular third-party integrations include- Google Calendar, Analytics, JIRA, Asana, Github, Twitter, Facebook and lots more. Flock’s App Store allows teams to plug apps into Flock and eliminate the need to switch between multiple tools to get work done. Flock’s features like bubbling up of recent conversations, easy keyboard shortcuts, and last message preview let teams easily use chats, rather than individually clicking on chat tabs. Flock’s magic search automatically displays important private channels and contacts without any need for typing. Flock lets you easily switch between teams, conversations, apps and much more. Flock Apps blend seamlessly with the core product, allowing for a more integrated experience.

Hibox

Hibox

hibox.co

Hibox is a task management tool that is reimagining the way teams work together. Hibox allows you to create projects, review task status, visualize and plan due dates with a calendar view, create subtasks and recurring tasks, receive task notifications and much more. Hibox integrates team messaging and videoconferencing in the same tool so you can collaborate with your coworkers in real time without having to pick up the phone or coordinate in person meetings. Hibox has a mobile app for Android and iOS so you can manage your tasks and projects from anywhere.

Vowel

Vowel

vowel.com

Vowel is an AI-powered video-conferencing and meeting tool. With ai-powered meeting summaries, Vowel makes every meeting more inclusive and worthwhile, with a simple, secure, and reliable experience. Host, record, transcribe, clip, search, and share meetings — no add-ons required! Key features: - AI-powered meeting summaries, available instantly when you hang up - AI-powered action items (suggested in real-time) - MeetingGPT, AI-powered Q&A for meetings - Catch Me Up meeting recaps - Host delightful video meetings in your browser - Record and transcribe in one click, even on a free plan - Collaborate on agendas and meeting notes in real-time (including action items) - Search through every word ever said, across all your meeting content - Zapier integration - Clip meeting moments and share for instant context - Make meetings more inclusive with talk-time tracking, emojis, hand-raises and more Try Vowel for free today!

Trengo

Trengo

trengo.com

Trengo is a comprehensive customer engagement platform designed to streamline communication across multiple channels, enhancing the customer experience and team collaboration. With a focus on efficiency and automation, Trengo enables businesses to manage customer interactions seamlessly from a single interface.

Diligent Director

Diligent Director

diligent.com

Diligent, the leading governance, risk and compliance (GRC) SaaS provider, accelerates success for organizations and leaders.

Prokeep

Prokeep

prokeep.com

Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. Prokeep is used by over 8,000 distributors across North America, enabling over 11+ million conversations and $6+ billion in revenue. Grow your distribution business. Build stronger customer relationships. Increase workforce productivity. All with Prokeep's Customer Experience Management Software built specifically for distributors to thrive in modern markets. Prokeep: - is used by distributors in 50 states, 10 provinces, and 2 territories. - 11+ million conversations go through Prokeep - 82% of conversations in Prokeep lead to sales or relate to revenue - saves 9 hours per employee each month - saves $3,000 in contractor discrepancies per user per month With Prokeep you will centralize communications to make ordering more efficient, connect your 3rd party systems to create operations automation, and use customer insights to deliver more engagement and make more money.

Chanty

Chanty

chanty.com

Chanty is a cloud-based collaboration platform that combines communication, project management, and automation to help teams work together more effectively. This tool allows you to: * Chat with your team members; * Communicate using group & 1 on 1 audio/video calls and share your screen; * Share instant messages, files or any other content you like; * Create, assign, set deadlines and discuss tasks directly in Chanty; * Integrate messaging with a variety of apps such as Google Drive, Dropbox, Trello, GitHub, Zapier, Jira, Asana and many others; * Track team workflow by using Kanban Board; * Watch YouTube videos, GIFs and social media content; * Have quick access to all your chats, tasks and files through Teambook. Chanty helps teams improve productivity and business communication. Unlimited message history, task management, file sharing and powerful notifications organize and save your day. Collaborate and communicate effectively in one place.

Nucleus

Nucleus

nucleusapp.io

Unite your workplace communication. A single platform for meetings, messaging, tasks, notes, and documents. Designed to improve focus and productivity.

uShare.to

uShare.to

web.ushare.to

uShare Teams is your teams communication hub with: - Group chat and mobile messaging - Video and audio conferencing - Shared documents, calendars, tasks and notes - Team workspaces uShare.to CX allows organizations to engage customers throughout their journey. It includes: - Client workspaces - Website chat and audio/video - Screen sharing and co-browsing - Universal inbox and round robin

Grape Messenger

Grape Messenger

chatgrape.com

Grape allows your team to communicate secure on all devices. It uses deep service integration so you can access all company data in one place, making it the most efficient business chat on the market.

Kimoby

Kimoby

kimoby.com

Kimoby is a leading cloud-based communication platform that enables Business Instant Messaging for improved team collaboration, exceptional customer service, and mobile payment requests. It helps business service departments reach the right person at the right time. Using the data and resources that businesses already have at their fingertips, Kimoby makes it easy to boost engagement and sales with instant marketing campaigns, automated reminders, multimedia files, and more.

Fleep

Fleep

fleep.io

Fleep messenger enables communication within and across organizations - be it your team chats, project communication or 1:1 conversations.

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