Page 2 - Top Bot Platforms Software - United States
Bot platforms are instrumental tools designed for building and deploying interactive chatbots. These platforms empower companies to create intelligent, conversational bots that engage with customers and assist in delivering information to users. Offering a range of development tools such as frameworks and API toolsets, these platforms enable customizable bot creation. Typically, these bots are scalable, capable of serving on various communication platforms and across multiple devices simultaneously. Some platforms even offer features for advertising and payment integration. Additionally, they provide maintenance features to address issues that may arise post-publishing. Many bot platforms leverage artificial intelligence and machine learning products to achieve advanced performance and analytics. They harness natural language processing (NLP) tools to interpret text and interact effectively with AI platforms. For inclusion in the Bot Platforms category, a product must: 1. Provide capabilities for bot deployment. 2. Offer bot development frameworks to facilitate customization. 3. Enable users to define behaviors and program responses for their bots. 4. Furnish users with tools for performing maintenance and updates to published bots.
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konversable
konversable.com
Konversable is a powerful chat solution designed to delight your customers and convert more enquiries. Our solution can be used across many different use cases. The Konversable has been designed to help our clients in a number of ways: * Clients with Live Chat backup enabled can now be notified of incoming live chat requests through the App, and can even chat with users from directly within the App. * All Live Chat functionality present in our cloud-based solution can be used within the App, including the ability to Transfer Chats between departments, and the creation/insertion of Quick Replies to improve ease of use. * Clients can be notified of any leads generated by their bot, ensuring these can be actioned quickly. * Chat transcripts across all messaging channels can be reviewed where these are connected; including Website chats, Whatsapp chats and Messenger chats. Reactive and proactive features to increase enquiries, chats, and conversions.
Steamship
steamship.com
Build AI Agents with our Python SDK, and effortlessly deploy them to the cloud. Gain access to serverless cloud hosting, vector search, webhooks, callbacks, and more.
Juji Studio
juji.io
No-Code Cognitive AI Chatbot Builder Juji Studio combines Cognitive AI and Computational Psychology with an intuitive graphical user interface (GUI) to enable anyone to create, deploy, and manage their custom cognitive AI chatbots with no code and no IT resources required. Easily achieve 100X time to value. Unlike any other AI chatbots, cognitive AI chatbots have advanced human soft skills. With such skills, they can actively listen to their users and respond empathetically. They can also read between the lines and automatically infer each user's unique characteristics from conversations, such as Big 5 personality traits and soft skills, and use such insights to deeply personalize their services to each user. Juji Studio has been used to automate diverse and complex human engagement tasks, such as interviewing, training/tutoring, and persuasive information presentation, across different domains, including education, healthcare, and talent management.
MindBehind
mindbehind.com
MindBehind is a conversational A.I management platform, helps non-technical teams to build, launch and growth their chatbots and virtual assistants in a single platform. MindBehind supplies brands of all sizes and different industries, such as Avis, Budget, Phillip Morris International, Renault, with easy to use solutions that help improve customer experience. Chatbots or virtual assistants built with MindBehind can be added to websites, mobile apps, social media interfaces, like Facebook Messenger and WhatsApp, and very soon smart assistants like Amazon Alexa and Google Assistant.
Certainly
certainly.io
Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on, and we have customers and partners in over 20 countries worldwide. With its no-code Chatbot Builder, the Certainly Conversational AI Platform offers a fun and easy building experience. The product offers high-quality user experiences across channels, seamless integrations with dozens of business systems, and a powerful, proprietary AI that detects any language and offers ready-to-use content in 14+ languages. Certainly is trusted by brands such as Carlsberg, Tiger of Sweden, Booking.com, Rockwool, Trustpilot, Siksilk, Deloitte, Zendesk, and AKQA.
Octane AI
octaneai.com
AI That Grows Your Ecommerce Business Over 3,000 Shopify merchants use Octane AI to power AI Quiz Funnels and AI Insights. Half a billion in revenue generated and counting.
Pega
pega.com
Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.
Joonbot
joonbot.com
Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualified leads Increase sales Automate customer resolutions
Hubtype
hubtype.com
Hubtype is paving the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful and inspiring way. Hubtype empowers companies to embrace simple, meaningful and customer centric conversations at scale through conversational apps; a new technology that goes beyond chatbots and combines the best of graphical interfaces (like websites and mobile apps) that provide great UX and the best of messaging apps (such as WhatsApp, FB Messenger, etc) or webchat.
bant.io
bant.io
All-in-one lead generation & sales acceleration platform that helps automate your customer acquisition with data-driven experiments, making failure impossible.
Twixor
twixor.com
Twixor redefines CX with Generative AI & NLP, creating dynamic customer journeys on messaging channels. Twixor's low-code/ no-code CX platform merges Digital Assistant and Intelligent Process Automation, offering personalized, goal-oriented interactions. It goes beyond scripted responses, generating empathetic, customized recommendations and solutions, enhancing customer satisfaction across marketing, business transactions, and support operations. * Proven Success: With 400+ clients globally, including Fortune 500 companies, and 1 billion+ interactions managed every quarter, Twixor is also trusted and recognized with 7 patents. * Transformative Benefits: With Twixor, achieve a 25%+ conversation rate, reduce operating costs by 15-25%, and increase brand engagement by 80%. * Key Features: Our platform offers a drag-and-drop Journey Builder Studio, AI & NLP-powered conversational engine, Live & Virtual Agents, Smart Campaign Management, omnichannel support for 120 languages, and an AI-driven Analytical Dashboard. * Recognised as the Best Customer Experience Platform in Retail and Ecommerce in India, we've also gained recognition as an emerging Conversational AI Vendor in the MEA region. Twixor's partners of choice include one of the world’s largest Banking Platforms & CPaaS Players, and many others across MEA, and APAC, who trust our white-labeled solutions. In short, Twixor empowers businesses to craft dynamic customer journeys, delivering exceptional CX that sets you apart in your industry.
Ivy.ai
ivy.ai
Ivy.ai transcends the chatbot landscape as a scalable, AI-powered communication platform revolutionizing customer support. As the industry leader, Ivy offers high-IQ chatbot solutions tailored for higher education, healthcare, government, and the private sector, providing an enriched feature set that amplifies information access, slashes staff workload, and elevates operational efficiency through 24/7 autonomous omnichannel support. With cutting-edge AI, Ivy's chatbots orchestrate personalized, conversational assistance across web, SMS, voice, and email, reshaping support interactions into seamless, intelligent conversations.
IBM
ibm.com
IBM Cognos Analytics acts as your trusted co-pilot for business with the aim of making you smarter, faster, and more confident in your data-driven decisions. IBM Cognos Analytics gives every user — whether data scientist, business analyst or non-IT specialist — more power to perform relevant analysis in a way that ties back to organizational objectives. It shortens each user’s journey from simple to sophisticated analytics, allowing them to harness data to explore the unknown, identify new relationships, get a deeper understanding of outcomes and challenge the status quo. Visualize, analyze and share actionable insights about your data with anyone in your organization with IBM Cognos Analytics.
Kore.AI
kore.ai
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human assisted and to build generative AI enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe.
Rep AI
hellorep.ai
Rep AI is an AI-powered chatbot designed to enhance the shopping experience for customers in an eCommerce store. It was specifically built for Shopify and uses two AIs to provide shoppers with a personalised guided shopping experience. The Rescue Algorithm predicts when a shopper is about to leave the site, with an accuracy rate of 92%, and engages them in a conversation to bring them back. ChatGPT powers the conversational shopping assistant to handle all conversations, including product questions, checkout and recommendations. Rep AI understands natural language and idioms, thus making it ideal for big catalogue stores with complex queries. It can recommend complementary products for upsells and can handle multiple languages. Rep AI integrates with popular Shopify apps seamlessly, and requires no changes to the support stack. Merchants have reported increased Conversion Rates of up to 13%, Average Order Value increment of 20%, and an average sales increase of 9%. Rep AI provides customers with a tailored shopping experience, making it a game-changer for eCommerce sales. Brands such as Underoutfit have seen an exponential increase in their conversion rate. Rep AI offers a 30-day free trial and a 60-day money-back guarantee if the user does not get 10x ROI on their investment.
Verloop.io
verloop.io
Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels. Verloop.io's platform seamlessly delivers support across various channels, ranging from websites and WhatsApp to in-app and voice interactions. With a global trust from over 5000 brands, including prominent names like Decathlon, Cleartrip, and Nykaa, Verloop.io caters to enterprises and SMBs alike. Verloop.io's end-to-end solution sets us apart, offering a three-fold approach: 1. Initial Query Resolution: In the first phase of contact center interactions, Verloop.io employs AI support through both chat and voice. Verloop.io's conversational AI solutions efficiently handle most customer queries. 2. Human-Agent Support: As queries escalate to human agents, Verloop.io introduces Co-pilot for support—a powerful AI tool aiding human agents with accurate responses. The tool suggests responses to enhance agent efficiency. Leveraging speech-to-text and AnswerFlow powered by document cognition, agents can also leverage our generative AI powered tools like AI-summary, AI-Rephrase, AI-Expand, and AI-Tone Adjustment to ensure best responses and increased customer satisfaction. 3. AI-Powered Quality Analysis (QA): Verloop.io's Sparks offers the ultimate solution for Quality Analysts, automating call analysis using Generative AI. This ensures a streamlined process for continuous improvement. In addition to the above tools, businesses can use Verloop.io's bot builder- Recipes along with Smart block to easily begin their journey towards offering the best customer experience. In a gist, Verloop.io aims to simplify and elevate the customer support journey through innovative automation and AI-powered solutions
Ideta
ideta.io
Ideta offers a no-code platform that allows companies to easily create conversational assistants on numerous communication channels such as web pages, social media, instant messaging apps and more via API. The solution makes the creation of chatbots and the use of AI accessible to all. IDEATA's SERVICES * A no-code chatbot builder platform * A community management tool * A team at your service to create your conversational assistants * A 5 day training course about conversational topics and the creation of your first bot IDEATA's ADDED VALUE Ideta's platform is the only one that is collaborative, multi-NLP, scalable, in SaaS (or on premise) that allows you to create chatbots that are personalized, connected, multichannel and accessible. IDEATA's REFERENCES * Large accounts such as ESCP Business School, Alinéa, Biogroupe, Rennes Métropole, Orange Océan, BIC, Brandt group… * SMEs that need to adapt and automate their services in conversational form According to Salesforce and Gartner, 77% of consumers think that chatbots will transform their expectations of businesses in the next 5 years and 50% of businesses will be spending more on chatbots than on developing mobile applications in 2021.
Laiye
laiye.com
Laiye is the pioneer of the Work Execution System, a business and technology framework built around synergy between human and digital workers. Laiye’s software brings together in one platform the disparate tools businesses use to carry out digital tasks, such as Intelligent Document Processing(IDP), Conversational AI, Process Mining, Intelligent Automation and others. In addition, Large Language Models and Foundation Models will be leveraged in the design and use-case creation process, which will speed up development and time to value for customers. Built on the premise of an open ecosystem, Laiye helps businesses optimize the technologies they already have in place. Laiye is the first company in its industry to commit to returning 100% of licence fees should agreed business outcomes not be achieved.
BOTNATION AI
botnation.ai
Botnation AI is the best bot building platform for engaging voice and text-based conversational apps. No programming required, build your bot in minutes!
Collect.chat
collect.chat
Collect chat is an interactive chatbot that collects data from website visitors - 24/7, fully on auto-pilot. Collect.chat chatbots can replace static web forms and sales reps who ask same questions to each visitors. Anyone can build a chatbot and install it on websites with zero coding knowledge using collect.chat.
Babble AI
babble-ai.com
High-quality chatbots, effortless setup, human-like interaction, and fine-tuned models for premium packages. Create powerful and engaging chatbot experiences that will leave your customers satisfied and coming back for more.
CBOT
cbot.ai
CBOT is a leading Conversational AI company, providing enterprise-grade AI solutions in Conversational AI and Generative AI. We specialize in enhancing customer experiences in financial services, e-commerce, telecoms, and customer services sectors through AI-based chatbots, helping businesses achieve their goals of increasing customer loyalty and revenue.
Teneo Developers
developers.teneo.ai
Teneo, the SaaS Platform for Conversational AI, is a Development and Runtime Environment for productive teams. Find some shortcuts below: * Voice Bot & Contact center * Multi-Language Bot * Instant Messenger Bot * Bot Performance & Improvements * Collaboration & Prototyping * IT/HR & Shared Service Bot
TextIt
textit.com
TextIt allows anyone to visually build interactive SMS and Voice applications anywhere in the world. At the core of TextIt lies our exclusive flow engine. With flows, anybody can set up or modify a complex SMS or Voice application without the need of a programmer or expensive consulting company. Using a basic Android phone, you can launch SMS applications instantly in any country while avoiding expensive set-up costs or external technical support.
BotSpace
bot.space
BotSpace is an early-stage, fast-growing B2B platform for businesses to automate customer support and engagement on Whatsapp. Through our cutting-edge customer engagement software built on WhatsApp’s Business API, businesses are now able to have personalized conversations, be easily accessible, and engage with their customers in real-time - at scale! This is made possible through BotSpace's easy-to-use platform that can be made up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 13 countries are now using BotSpace within just a year of launch.
YOCTOL.AI
yoctol.ai
YOCTOL.AI is guiding, elevating, and inspiring international AI followers by offering them breakthrough efficient and pioneering SaaS applications. Intending to lead enhancements of business intelligence. YOCTOL.AI brings impactful moments to increase sales, grow audience bases, and build close relationships with customers - all at once, and with ease.
Botsup
botsup.io
With Botsup, users across the globe build AI Chatbots on WhatsApp to sell more. Botsup allows companies to offer engaging shopping experiences to their consumers over WhatsApp. For example, you can send personalized notifications from your system in a programmatic way through Botsup's API and engage them to shop across your product offerings.
Flow XO
flowxo.com
Create a chatbot with zero coding skills required to engage with your customers across a range of different platforms.
Mio
m.io
Mio is a secure middleware that unlocks cross-platform messaging, file sharing, and meeting initiation for enterprise organizations that use Google Workspace and Microsoft 365, Slack, or Zoom Team Chat. Mio is the only native solution that partners with Google to leverage API federation, allowing end users to work with colleagues on different chat platforms. With Mio’s platform interoperability, enterprises around the world can keep employees happy by providing them with a frictionless collaboration experience. Enterprise leaders like Broadcom, G2, Farmers Insurance, DUO, George Washington University, Sutherland, and SAIA trust Mio to bridge their cross-platform teams. Mio was founded by Tom Hadfield and James Cundle in November 2015. Based in Austin, Texas, Mio has raised $12m from investors including Goldcrest Capital, Eniac Ventures, Two Sigma Ventures, Khosla Ventures, Y Combinator and Capital Factory. Mio is an official partner of Google, Cisco, and Zoom.
Userbot
userbot.ai
Userbot in an AI-powered Customer Experience Platform made by humans for humans. Thanks to the power of our proprietary Artificial Intelligence technology, you are able to offer an immersive and omnichannel experience through our Conversational AI interfaces and Digital Humans. Automating the conversations between companies and people, we provide you with a unique tool for your Customer Service, Sales, and Marketing team as well.
botsplash
botsplash.com
Every business opportunity starts with a conversation. Botsplash, an omni channel conversation platform delivers innovative, digital messaging software to connect businesses and customers across any digital platform. Customized solutions meet regulatory requirements while making your business stand out, one conversation at a time. Botsplash is a powerful conversation platform that puts your business in the digital messaging channels where your customers are. Connect, Engage and Interact with customers instantly with Realtime or Automated messaging all managed from one platform. With features such as SSO, customer journey workflow, document management, group chat and consolidated audit trail, Botsplash lets your business agents serve customer better and be where the customers are.
Tail.ai
tail.ai
Tail.ai is an AI tool built to streamline conversational commerce. It offers the creation of a virtual assistant to help customers navigate product or service catalogues, guiding them to the product matching their needs and enhancing the over-all shopping experience. This AI technique mimics a human salesperson by understanding and responding naturally to users' queries about features like material, cut, size, colour, price among others. The platform also enables deployment not just on websites, but also on various messaging apps to drive higher qualified traffic and improve conversion rates. One of the key selling points of Tail.ai is its simplicity in setting up a bot; setups no longer need to be long or expensive, with users simply needing to define their sales scenarios from their catalogues to get their bots up and running. Aside from creating dynamic chatbots, Tail.ai also includes features for training the bot in order to make it more knowledgeable and efficient in handling user inquiries. Additionally, it provides tools for analyzing customer conversations, providing valuable insight on customer expectations and perceptions of brands and products.
Xenioo
xenioo.com
Xenioo is a renowned powerful and flexible platform which empowers professionals and businesses to build and publish their bots on multiple channels. We founded Xenioo in early 2017, with a mission to provide the fastest and greatest feature-packed chatbot platform possible. As the approach of Xenioo's chatbot creation is a type of "design first" model, you can create your chatbot without needing to select your target platform in advance. Once you are done with the design, you can then deploy it simultaneously on multiple channels. Xenioo supports publishing on the following channels: Web Site, Facebook Messenger, Telegram, Whatsapp and Slack. Xenioo has all the tools. So all you need to give, is a degree of commitment and creativity.