Top Skiplino Alternatives
KABOB
kabob.io
Kabob Retail Cloud is a comprehensive retail technology platform designed to support chain stores and brands. The platform provides a suite of core and extension applications to help businesses automate and streamline various aspects of their operations. The core apps offered by Kabob include: * Displays - A digital signage management solution for centralized control and content synchronization across multiple displays and devices. * BGM (Background Music) - In-store audio management, allowing remote control and updates of background music and promotional messaging. * Staff Management - Tools for training, scheduling, and managing store staff. In addition to the core apps, Kabob offers a range of extension apps to support marketing, operations, and other business functions, such as: * Digital Marketing - Tools for content management, omnichannel marketing, and online surveys. * Automation Operations - Solutions for order queuing, reservation and table management, and menu board synchronization. * AIoT (Artificial Intelligence of Things) - Intelligent systems for remote device management, facial detection, social distancing monitoring, and table occupancy tracking. * Staff Management - Tools for training, scheduling, and managing store staff. Kabob positions itself as a one-stop platform for chain brands, offering a comprehensive suite of cloud-based solutions to streamline and automate various aspects of retail operations. The platform claims to provide cross-platform support, scalability, and easy integration with third-party systems. The company has a global presence, with direct branch offices in Mainland China, Taiwan, Singapore, and Japan, as well as reseller partners in Canada and Australia. Kabob serves a diverse range of industries, including fast-food chains, conveyor belt sushi restaurants, Scandinavian home brands, and even a VR cafe in the United States. Kabob Retail Cloud appears to be a robust and versatile retail technology platform aimed at helping chain businesses optimize their operations, enhance customer experiences, and drive efficiencies through the use of AI, IoT, and cloud-based solutions.
Waitwhile
waitwhile.com
Waitwhile is the most user-friendly queue management and appointment scheduling system on the market, designed to streamline operations and enhance customer experience with virtual waitlists, seamless appointment scheduling, 2-way messaging, clienteling, automation, workforce management, and more. Uncover the potential of Waitwhile, the top-ranked queue management platform with integrated appointment scheduling. Crafted to improve every customer touchpoint, Waitwhile drives increased customer conversion while providing a better working environment. - Integrated waitlists and bookings let you manage all walk-ins and appointments in one place, increasing efficiency and improving employee experience. - Unrivaled customization and flexibility allow you to build the perfect flow for your visitors, minimizing dropoffs and maximizing upsell opportunities. - Best-in-class API and integrations enable Waitwhile to easily connect to your existing tech stack, creating a seamless and automated work environment. - Unrivaled ease of use provides every person interacting with Waitwhile a superior experience. Admins can configure Waitwhile quickly, employees get started in no time, and guests are met with a stunning interface. We’ve helped companies like Best Buy, Louis Vuitton, Lululemon, and many others make waiting in line a thing of the past. With Waitwhile, businesses have saved 200 million customers more than 10,000 years of waiting in line… and counting!
WaitWell
waitwell.ca
WaitWell is a queuing and booking platform designed for busy service locations, ensuring visitors arrive at the right place, at the right time, and fully prepared for their service. Our primary use cases include: - Queue Management: Replace physical lineups with a convenient virtual queue. Visitors can join your queue by QR code, kiosk or web. They get updates on their mobile device to let them know their position in line and estimated wait time so they never have to wonder
Qwaiting
qwaiting.com
Qwaiting, a cloud-based and SaaS-based queue management service, is well-known. This system has a rich feature, a user-centric, and a powerful queue waiting system created to assist businesses of all sizes in providing the best possible customer experience. It allows people to use digital means to check into lineups from afar. It also has three different pricing levels to suit any business size, whether small, medium, or large. Clients are given audio-visual instructions, as well as an easy-to-use interface for agents to manage lines and forward calls, and valuable tools for managers to track service levels and provide performance statistics. Businesses may use services like appointment booking, digital signage, real-time monitoring, and more. Qwaiting's strategies also include providing an incredible experience, improving communication, and controlling lines.
JRNI
jrni.com
JRNI is the first and only global enterprise solution to integrate AI and Natural Language Processing (NLP) into email, chat, and other communication channels to automate appointment scheduling, event management and queuing. JRNI’s AI-Powered Automation manages customer communication, reading and reacting to customer responses continuously. Your staff simply checks their schedule, prepares, and delivers outstanding customer experiences. Simple, efficient, and easy! JRNI Appointments: Deliver the one-to-one engagements that are one-of-a-kind!. JRNI’s conversion-optimized online customer booking journeys offer 1-2-3 appointment scheduling and a best-in-class experience that is customizable for any brand’s look and feel. JRNI’s user-friendly and intuitive staff tool makes it easy for your employees to manage all aspects of appointments, from rescheduling, canceling, or booking to keeping track of customer details and appointment outcomes. JRNI Events: Deliver one-to-many personalized engagements that increase revenue and profitability, build stronger customer relationships, and improve customer satisfaction and loyalty - at scale. On the customer side, JRNI Events offers booking journeys that are customizable for any brand’s look and feel and conversion-optimized to make it easy for quick registration. On the staff side, JRNI’s user-friendly and intuitive event management tool makes it easy for staff to oversee crucial aspects of events, from managing ticketing to adding/removing attendees to broadcasting virtually. JRNI Virtual Queuing: Optimize the customer experience by reducing lines and wait times. For customers, intelligent virtual queues eliminate the need for physically waiting in line. They can easily join queues from any device, and then receive updates on their queue status via email or text notifications. On the staff side, JRNI’s easy-to-use concierge tool makes it simple for staff to manage all aspects of queues, from adding, removing, or reorganizing customers in the queue, to keeping track of customer details and visit outcomes. JRNI Analytics: By tracking revenue and conversions, your company can use JRNI Analytics to measure ROI and to understand how the one-to-one experiences and one-to-many experiences you’re delivering are driving value. By understanding customer experience metrics - like wait time and lead time - companies can make sure that they’re giving their customers the best possible service. And with workforce optimization data, like staff capacity reports, businesses can improve workforce planning at the individual location, regional, and staff-member level. Connectors and Extensibility Extend the capabilities of the JRNI platform with an array of prebuilt apps and ecosystem partners. Key connectors offer enterprise, clienteling, communications, workforce optimization, and search and analytics solutions. In addition, the JRNI platform is built on a modern tech stack using RESTful APIs. With our extensibility framework, clients can extend the platform’s core capabilities by building custom apps.
Qminder
qminder.com
20% off Qminder for all Qless clients! >>> Qminder empowers your organization to deliver exceptional waiting experiences and allows managers to improve service quality. We simplify customer service flows with solutions that are user-friendly for both your staff and visitors. Provide self-check-in or remote sign-in to get rid of physical lines, and automate front-desk tasks to increase service speed. Use two-way text messaging to keep visitors informed and receive replies to improve communication. Keep track of each visit and gather statistics about average wait time, service time, visitor volumes, and rush hours. Export reports for any time period, and save time on internal tasks. Sign up to Qminder free trial today and get it up and running in a few minutes!
Engageware
engageware.com
Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.