Page 46 - Top Salesforce Alternatives

BoldDesk

bolddesk.com

BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.

Rezrva

rezrva.com

Schedule Clients, Reserve Services, and Manage your Schedule Online. With the Reservation software, you can schedule clients, manage services, automate your schedule and increase your sales from your cell phone, optimizing your time, reducing absences and growing your business, quickly and easily 24 hours a day.

Zipy.ai

zipy.ai

Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can you do with Zipy? > Understand user behaviour to avoid churn > Monitor live users and real time errors to get actionable insights > Reduce time to resolve JS and API errors with inbuilt dev tools > Collaborate with your team members on customer experience problems > Get customer journey video replay, network logs, console logs, and stack traces all in one place Who can use Zipy? Zipy is most useful for Product teams, Business Analysts, Customer Success, Customer Support and Developers who have to solve customer problems. What will you achieve with Zipy? > Bring down TTR by 50% and save your support and development team’s debugging time > Reduce customer churn by proactively fixing their problems > Build a better product and GTM strategy based on user behaviour understanding by product and analyst teams

Glue Loyalty

glueloyalty.com

Glue is a powerful, fully automated loyalty manager that takes care of your customers while you take care of business. Glue is designed specifically to help local business owners increase and maintain their customer-base and revenue.

Userlist

userlist.com

Marketing & Lifecycle Email for SaaS. Under One Roof. Nurture your SaaS leads, convert them into customers with evergreen sales campaigns, and then smoothly transition to user onboarding. Onboard and engage company accounts, not individual users.

Storenvy

storenvy.com

Storenvy, a community of online stores, provides an e-commerce network enabling users to shop across multiple stores.

Arrangr

arrangr.com

Arrangr is the fastest, easiest way to arrange a business meeting - be it virtually or in-person. No more countless emails, texts, and/or phone calls to arrange a date and time. No more searching for a URL or PIN to organize a video chat or conference call. No more opening another browser to search for a cafe with the right ambiance and location to hold your important meeting. Arrangr integrates all these tasks into a straightforward service keeping a fine-tune-eye on speed, simplicity, and clarity. In as little as 30 seconds, a complete meeting can be organized in a set-it-and-forget manner that we all want and need.

PlanPlus Online

planplusonline02.com

PlanPlusOnline is a superior productivity CRM suite that offers best in class task management combined with Group Calendaring, Contact Management, Sales Automation, and Customization to rival the best custom applications. It is based on timeless principles of effectiveness developed inside of FranklinCovey and built over decades of practical application. The Implementations focus on building a Culture of Productivity and adapts the tool to your specific organization's desired culture.

EmailMeForm

emailmeform.com

Collect payments, customer data, registrations, event RSVPs, and leads with our secure online forms and surveys – use powerful templates or DIY. Sign up free.

ZaiConversations

zailab.com

Zailab is a next-generation CCaaS platform that transforms customer interactions through the power of attentive listening. Their solution is designed for businesses of all sizes, particularly SMB teams seeking a cost-effective way to personalize routing, enhance customer experiences, and boost efficiency. At Zailab, they believe in the art of listening. By understanding the unique needs of customers, call center agents, and business owners, their platform helps you set up, handle, and pay for conversations in a whole new way. With AI-driven insights, Zailab routes and prioritizes interactions from any channel, ensuring that your agents have more time to truly listen to and understand your customers. Their quick and easy setup allows you to optimize as needed, empowering agents with all the information at your fingertips. Zailab’s consumption-based model means you only pay for the features you use, with no monthly licensing fees and no upfront costs.

Reputation

reputation.com

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.

Gryphon.ai

gryphon.ai

Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and customer service teams. Gryphon guides each conversation with real-time intelligence to provide a best-in-class experience for both agents and end users. Gryphon’s proprietary compliance engine automatically screens all outbound communications against TCPA, collections, state, federal, and other Do-Not-Call lists so enterprises can drive revenue while avoiding costly non-compliance fees. Gryphon’s ability to be in the path of the call provides real-time recommendations and necessary content through spoken keywords and gives agents immediate visibility into the quality of the call through advanced sentiment analysis. Gryphon.ai provides the ability to create the perfect conversation every time!

iSpot.tv

ispot.tv

iSpot.tv helps advertisers measure the brand and business impact of TV and streaming advertising, from concept to airing to conversion. Fast, accurate and actionable measurement and attribution solutions enable advertisers to assess creative effectiveness, enhance media plans and attribute advertising results for cross-platform campaigns, all while benchmarking against competitors and historical norms. Unlike legacy and ad hoc solutions, iSpot is purpose-built to measure the performance of every ad on television with digital-like precision and granularity in real time. With always-on performance insights unified across linear and streaming TV, advertisers can take quick and confident action to consistently drive business results. The company was founded in 2012 and is headquartered in Bellevue, Washington.

Atollon

atollon.com

CRM PLATFORM that will excite your customers and improve the company's performance. With Atollon, you get a platform that automates and connects all customer-related processes - from acquisition to order fulfillment, service delivery to billing. Instead of 10 separate applications, you will only need one, which will improve the overall performance of your company. With Atollon, companies will increase their productivity by an average of 15% after just three months of implementation. It is an ideal tool especially for small and medium-sized companies in the service and sales fields.

OTPLESS

otpless.com

OTPLESS stands at the forefront of identity and access management innovation, transforming digital authentication with a user-centric approach. Designed for businesses that prioritize both user engagement and ironclad security, OTPLESS offers a frictionless sign-in experience for any application or website, setting new standards in ease of use and protection. With advanced security protocols at its core, OTPLESS streamlines identity verification, requiring minimal user input to ensure swift, secure access. By moving beyond traditional methods such as passwords and OTPs, we not only expedite the login process but also significantly boost user satisfaction. Our platform supports an extensive range of modern authentication channels—over 20, including WhatsApp, Line, Viber, Facebook, and Google—coupled with robust features like multifactor authentication, session and user management, adaptive authentication, and step-up authentication. OTPLESS's versatility is unmatched, offering effortless integration through an extensive SDK that caters to all major platforms. This universal compatibility makes OTPLESS the go-to solution for a wide array of businesses, from bustling eCommerce sites to comprehensive enterprise systems, looking to streamline authentication, reduce abandonment, and fortify against security risks without burdening users. Moreover, OTPLESS enhances operational control with advanced session and user management capabilities, providing businesses with detailed oversight of user interactions and security policies. Opting for OTPLESS means elevating the login experience to unparalleled heights, fostering customer loyalty and trust with simplicity and security at the forefront.

Daito Authenticator

daito.io

Daito is a specialized 2FA authentication service that manages 2FA / MFA TOTP tokens for you and thus offers a fully isolated system, separate from your password manager. Some of the features are: - Full separation of concerns (Keep your 2FA token management separate from your password management) and thus no more single points of failure in your authentication strategy. - Access from other devices & platforms (The authenticator is web-first and web-only). - No second company-sponsored device is needed (Save money and the accompanying hassle of managing company phones).

Fieldy

getfieldy.com

Get Fieldy: Your All-In-One Field Service Management Tool Streamline every facet of your field service operations with Get Fieldy. From instant quotes to real-time tracking, we've integrated every tool you need to deliver exceptional service and optimize your business. Key Features: * Scheduling & Dispatching: Efficiently schedule and dispatch teams. Our app lets staff complete jobs offline, gain customer acknowledgements, and share reports instantly. * GPS Tracking: Real-time location tracking for efficient team management and route optimization. * Quoting & Invoicing: Instantly generate and share quotes online, then send invoices directly within the app. * Online Payment Processing: Facilitate smoother transactions, driving timely and consistent customer payments. * Integrated CRM: Keep all customer information, service history, and communication in one place. * Travel Time & Distance: Calculate and monitor the time and distance covered for each service job, ensuring punctuality and efficiency. * Team Management: Manage team roles, schedules, and performance metrics all in one place. * Online Booking: Let clients book your services instantly and conveniently online. * Real-Time Updates: Stay informed with instant notifications on job statuses, team movements, and customer communications. * Mobile Functionality: Manage operations on-the-go, from any device, even without an internet connection, ensuring you're always in control with our offline capabilities. * Online Payment Processing: Secure and swift payment solutions integrated for your business ease.

FieldVibe

fieldvibe.com

FieldVibe helps you efficiently schedule and dispatch field teams, increasing company productivity and customer satisfaction. FieldVibe has everything you need from a job scheduling app for small businesses: * Scheduling made simple Keeping things simple is paramount for it. You don’t need a demo session to onboard and start using it. You can have your first job scheduled in less than 3 minutes. * Automated text reminders Reduce last-minute cancellations and clients forgetting about your visit by sending automated text messages for reminders and confirmations. Client replies will be forwarded to your phone number. * Client history All the details of a client are in one place, from contact info and notes to the past and future jobs of that client. * Recurring jobs FieldVibe helps you schedule recurring jobs. Quickly choose from its recurring options or, if you need something custom, FieldVibe can do that as well. * Job details FieldVibe is more than a calendar app. For each job, you can add notes, photos, payments, signatures, and do your job scheduling with ease. * Staff management As a business owner, you are able to create accounts for your employees. There are two types of staff accounts: STAFF users who can manage only their own schedule and ADMIN users who can manage the schedule of all users, including the business owner. * Time tracking You and your employees can track the time spent working on each job and on the road to each job. * Reports See and export the payments you received and the time spent working.

Simply C2

simplyc2.com

Simply C2 is an app-based platform that allows you to set up a customer service portal and service CRM configured for your needs, in ten minutes. It works for all types of products- in customer locations or in your service centre, Simply C2 brings customers and service providers on the same platform. * Automatic acknowledgement of complaints Enable Simply C2 for your clients and ensure all complaints are logged and automated acknowledgements sent. * 2- way chat and repair updates Your customers get messages in the language they choose. Italian, Sinhala or Bengali. You can continue to message in English. * Status Updates, Estimates, Approvals Your customer will keep getting updates on repair stages, itemizes estimates and option to pay.

Saleswah CRM

saleswah.com

Enable your sales, marketing and field support teams for growth- no matter how big or small. If your business sells to other businesses, your teams need Saleswah. Use your account across multiple platforms like web, Windows 8 desktop and Android phone. Saleswah full featured is free to try for individuals for fifteen days. Adding other users to the team requires a paid account. Key features: Sales role Nurture relationships, manage schedules, track visits, collaborate in a team. Grow sales and delight demanding customers with timely support. Saleswah helps keep your day organized by focusing on the important and the urgent. Sync your Contacts, Tasks and Appointments with your linked Google account. Move your phone contacts to CRM and get started. Log visits, take notes and even track the street address of the meeting through GPS. - Manage your end-to-end sales cycle with access to Deals, Contacts, Accounts,Tasks, Appointments, Calls. Proposals in CRM. - Collaborate with your team in real time by posting comments - Schedule and track all your appointments, tasks, and activities. Sync with Google calendar. Key Features: Service Role For a service technician on the move, Saleswah CRM for service offers the ability to attend to and close service tickets for installation, scheduled and corrective maintenance and refueling. For a wide variety of field service scenarios - for maintenance of assets such as DG sets, Chillers, Compressors, ACs etc and even software. Totally customizable and with an extremely powerful backend which allows you, the admin, the ability to configure the CRM for: - servicing any asset class - creating your own fields for sites, product specs - customizing visits forms - customizable tickets forms. All visits, like in the sales role are tracked on GPS. Can capture images and customer signatures to close tickets.

Service Geeni

servicegeeni.com

Service Geeni is service management software that helps businesses stay ahead of the competition. Designed and developed especially for businesses with a mobile workforce, Service Geeni is a best-in-class solution that gives a real competitive advantage. The service management software provided by Service Geeni arms its staff with everything they need to become more productive, with access from anywhere via their own device. Other benefits of Service Geeni include: * Fixed monthly fee with no costly hardware or software to buy or maintain * High levels of security and reliability, with all data backed up in high-security UK data centres * Scalable – Service Geeni grows and evolves with the business * Stand out from the competition with feature-rich functionality * Complete jobs quicker by reducing unnecessary paperwork * Boost productivity – maximize time in the field with smart scheduling and route planning * Flexibility – add or remove users quickly and easily * Improve services with intelligent data analysis * Reliability - 99.9% uptime guaranteed across all services * Future-proofing – stay ahead of the curve and competitors! Helping its clients increase productivity and work smarter is at the heart of what it does. It works with a wide range of businesses at both SME and enterprise levels. As a division of Key Computers, Service Geeni is backed by an IT firm with over 30 years of industry knowledge, expertise, and continuous innovation. Key Computers is a well-established family business that has gained a reputation for excellence in service and technological advancement. It is proud of the work it does to help each and every one of its retained clients keep their businesses on track. By providing reliable, secure, and accessible service management software, its clients can focus on doing what they do best.

Tarkie

tarkie.com

Sales Force Automation and Digital Transformation Solution for Field Employees in the Philippines Tarkie is an enterprise solution designed for companies with field employees such as technicians, delivery crew, sales agents, merchandisers, area coordinators, auditors, loan officers, and credit investigators. By automating up to 90% of field processes and digitizing field reports, Tarkie gives companies real-time data and real-time visibility on the activities and information collected by their field employees, so that they can make REAL-TIME decisions. Serving over 100 companies nationwide, Tarkie is a leading and trusted provider of digital transformation technology in the Philippines.

UtilizeCore

utilizecore.com

The UtilizeCore platform helps teams deliver subcontracted services efficiently, effectively, and profitably. UtilizeCore is a cloud-based solution, that adapts to your business model. Core consolidates all of your workflows into a single platform to manage your clients, internal and vendor operations. Say goodbye to headaches and hello to UtilizeCore – the revolutionary platform designed to transform subcontractor management for installation, repair and maintenance businesses. Key Features: * Automated Subcontractor Management: Simplify operations with automation, reducing manual processes and enabling more efficient service delivery. * Seamless Integration: Connect effortlessly with multiple Client CMMS Systems for a unified dashboard that manages work orders, proposals, invoices, and payments. * Enhanced Communication: Utilize advanced tools for clearer, more effective communication between subcontractors, and clients. * Operational Insights: Leverage detailed analytics and reporting for improved decision-making and transparency. Benefits: * Increased Efficiency: Capture more revenue per operator with streamlined processes. * Improved Profit Margins: Protect and enhance your margins with tools designed for better cost management. * Superior Experience: Deliver a next-level experience to both clients and subcontractors, setting new standards in service provision. UtilizeCore stands out with its rich history, including the expertise of co-founders from ServiceChannel, and a clear focus on subcontractor success. Whether it's managing work orders, ensuring compliance, or integrating with third-party applications, UtilizeCore offers a robust solution that addresses the industry's most pressing challenges. Elevate your service delivery and subcontractor management with UtilizeCore – your partner in achieving streamlined operations and enhanced profitability.

Totalmobile

totalmobile.co.uk

Totalmobile is a field service management organization dedicated to delivering technology that makes work and the lives of mobile workers better. With a comprehensive range of field service capabilities, it provides a fully integrated platform that empowers its customers to simplify processes, achieve operational excellence, and experience an exceptional return on investment. An established market leader with 375 staff across the UK and Ireland, Totalmobile supports over 1,000 organizations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment. It empowers its customers by equipping staff who deliver field services with highly usable and integrated solutions. This enables users to: * Simplify processes—streamlining inefficient and outdated ways of working. * Solve operational challenges—making a genuine difference in customers achieving their organizational objectives. * Deliver transformational value—significant and wide-ranging benefits that provide an excellent return on investment. It offers its customers a comprehensive range of market-leading field service capabilities combined with a deep understanding of the vertical markets it works with. This allows it to provide solutions that deliver value and tackle an organization’s specific needs. It has a strong track record working with enterprise organizations across the public and private sectors, including local and national government, health and social care, housing and property, utilities and infrastructure, transport and logistics, and facilities management. Its diverse range of software solutions, combined with extensive market expertise, empowers organizations to better manage: * People - ensuring the right people with the right skills are available at the right time. * Demand - enhancing control and visibility over upcoming required work. * Planning - bringing demand and people together to plan service delivery in a way that maximizes resources. * Delivery - empowering field workers with everything they need to deliver safe and effective services. Understanding—providing real-time intelligence of all aspects of field services to the people that matter when it matters most. By transforming the delivery of field services, its customers experience an exceptional return on investment in areas such as reducing costs, increasing capacity, ensuring compliance, enhancing customer satisfaction, and improving staff engagement.

Eworks

eworksmanager.co.uk

Eworks Manager is an all-in-one Field Service & Job Management System allowing you to manage your jobs, staff and paperwork from your office or mobile device. Built for the trades and services industry and best suited for businesses with large teams. So, if you quote for work, do the job, then invoice and have difficulties managing or scheduling any of these processes, then this is your solution. Eworks has worked with housing associations, construction firms, IT companies, property maintenance, refrigeration firms, green deal companies and many many more.

GeoOp

geoop.com

GeoOp is a smart software that helps you running your trade / service business end-to-end from anywhere, anytime. + Less Time Wasted – scheduling based on local jobs and less paperwork + Win Jobs Faster – create quotes, have it accepted on the job + Update the Office – add job sheets, signatures, time, photos and files + No Hiccups – actual parts, actual time; invoice and take payment on the fly Use GeoOp web console to: * Centralise and keep your jobs secured and up-to-date in GeoOp - say goodbye to paperwork and update job status in real-time to update your team * Schedule jobs in real time - see everyones availability from any device and dispatch jobs to your team members * Quote your jobs instantly - produces winning and branded quotes instantly * Keep track of parts & labour charges - record what was used on the job * Use our timer to keep track of how much time you've worked on the jobs and record that time as charge if needed * Record photo evidence of your jobs - never get caught out in a dispute * Fill custom forms while on your jobs to capture the information you need * Invoice on the go - create invoices from anywhere and send them to your clients easily to get paid faster * Cost up your jobs - know exactly how much money you’re making on each job * Share your geolocation - use your device's GPS to make yourself visible to the rest of the team on the GeoMap * Repeating jobs - create recurring jobs in few clicks so you’ll never miss another one * Create custom documents that can be be created on the jobs in few clicks - say goodbye to printed job sheets * Capture signatures for approval - get signatures from your clients and attach them to the job * Integrate your account with your preferred accounting software such as Xero, QuickBooks, MYOB or FreshBooks * Integrate with Unleashed for advanced Inventory Management

Fieldpoint

fieldpoint.net

Fieldpoint provides a solution that addresses the challenges enterprise field service management faces today. It is a customer-focused company, and its goals are to decrease costs, improve efficiency, and optimize operations for its clients. With 16 years of software development and implementation experience, it prides itself on having the domain expertise to offer clients a superior product feature set, multiple integrations, and the ability to build customizations specific to operational strategy. It strives to help organizations augment new revenue streams and increase their ROI. With hundreds of customers and thousands of users in several verticals, it is one of North America's leading field service software providers. Fieldpoint offers an end-to-end field service management, project job costing, and preventative maintenance system. It is a flexible system that can integrate with CRM and ERP systems like Microsoft Dynamics GP, NetSuite, and Intacct to streamline your business. The scheduling and dispatching tools are easy to use and efficient. Field technicians can use their mobile smartphones to access call details, map directions, enter parts, checklists, and collect signatures. Product Capabilities and Features * Work Order Management * Scheduling and Dispatch * Mobility * Contracts and Preventative Maintenance Management * Project and Job Costing * Business Intelligence The Verticals It Services: * Fire and Life Safety * HVAC * IT Services and Telecom * Medical Devices * Oil and Gas * Industrial Equipment * Food and Beverage

Synchroteam

synchroteam.com

Synchroteam's cloud-based software platform helps businesses efficiently manage their mobile workers, simplify their processes, and optimize their costs per revenue. It is a complete and intuitive SaaS Field Service Management solution with scheduling, dispatching, tracking, parts management, and reporting capabilities. It shows you in real time the location of your offices, workers, customers, and displays them on a map. It is very easy to drag and drop a job onto the right worker based on availability, competencies, and location. * Powerful & Secure Mobile Client: The Synchroteam client uses an onboard enterprise database and remains fully functional regardless of network coverage quality. Data encryption and transactional integrity are maintained even when the network connection is lost. * Work Order Management: Review work order information before starting the job and take advantage of interactive assistance features, such as instant driving directions, one-touch contact calling, job description, and report review. * Job Center: Dealing with work orders has never been this intuitive. Job updates are provided in real time and displayed in a logical order: today, upcoming, late, and completed. * Job Report: Its interactive Job Reports are tailored to request only required information and automatically record time milestones. Capture signatures, photos, barcodes, and parts/services usage. * Notifications: Receive notifications for new jobs, scheduled jobs, or rescheduled jobs on your mobile terminal. Notification settings are fully configurable. * Maximum Autonomy: Review previous work orders, create, reschedule, or decline jobs. Access attachments associated with a job or customer. Activate/Deactivate autosync and GPS tracking.

vWork

vworkapp.com

vWork scheduling and dispatch software specialises in last-mile delivery - that all important point-to-point delivery from your door, to your customers. Ideally suited to fleets of 20+ vehicles, vWork enables those moving perishable goods, time bound deliveries or with other critical SLAs to schedule, dispatch, and deliver like never before. vWork is the ultimate way to ensure you get the right goods, delivered to the right place, at the right time, in the right condition, on the right invoice - every time. vWork's native integration enables it to seamlessly fit into your operational ecosystem including: - Accounting systems such as Xero, QuickBooks and MYOB - Telemetrics including EROAD, Navman, Webfleet, Linxio and Argus Tracking - CRM including SalesForce Plus the ability to API with a wide range of ERP and other business solutions to enable you to deploy vWork and still work the way you want to. This includes allowing you to allocate tasks more efficiently across all your mobile workers - knowing where and when a delivery is completed with pinpoint accuracy. Jobs are scheduled in an easy to use iOS or Android app which also enables three-way communication between dispatch, your drivers and customers. The vWork app also includes: - Market leading route optimizing functionality - Repeating jobs automation - Proof of delivery and compliance - Health and safety management And as it’s cloud-hosted, you have all the benefits of a scalable, highly customizable enterprise software at a fraction of the cost. vWork is currently used to schedule 400,000+ jobs each month in over 10 countries.

Praxedo

praxedo.com

Praxedo is a powerful, cloud-based Field Service Management software empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Customers choose Praxedo for its easy-to-use, highly configurable open web platform and mobile app that integrate seamlessly with third-party systems. More than 1,500 field service organizations and 65,000 users worldwide use Praxedo daily to optimize scheduling, digitize work orders and track field technicians' activities. Due to its scalability and unmatched implementation times, Praxedo has become one of the world's top software solutions in Field Service Management and has been included in Gartner's Magic Quadrant for the 6th consecutive year. Founded in 2005, Praxedo has quickly expanded its operations across North America and Europe. Its offices are located in the US, Canada, France, Germany, UK, Spain and its solution is marketed in more than a dozen countries.