Toonimo
toonimo.com
User Experience Made Easy, for Everyone. Toonimo is a leading Digital Adoption Platform for enterprises who streamline the efforts for internal employee training and customer onboarding initiatives. For organizations that want to help bolster user adoption of new or currently used software solutions, but don’t want to force employees to sit through hours of eLearning modules or read user manuals, Toonimo offers powerful tools to add learning right into a layer on top of the software in real-time, allowing users to learn by doing, and fulfill tasks on the fly. Toonimo places the trainer next to you at the point of need using text bubbles, effects and audio creating an impactful self-serve environment. The result is a dramatic rise in user adoption, internal training cost savings enterprise wide, higher employee morale and increased efficiency fulfilling tasks. Use Cases : - Employee training - Onboard new customers - Reduce customer support - Improve website conversion - Change management Main Features: - Real time human voice guidance - Rich media effects - Step-by-step Walkthroughs - Self-service editor - Multi-language support - A/B testing - Reporting and analytics And much more...
Comments Analytics
commentsanalytics.com
Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers. Comments Analytics is an AI tool that provides an in-depth analysis of unstructured text data, including sentiment analysis, comment categories, named_entities recognition, and keyword extraction. Key Benefits of CommentsAnalytics Services: 1 - Customer Insights 2 - Brand Reputation Management 3 - Product Development and Innovation 4 - Customer Experience Enhancement
WorkCast
info.workcast.com
WorkCast is a cloud-based platform used for creating fully branded webinars, live streams, and virtual events. We’ve been helping businesses grow in the publication, fintech, association, and education spaces since 2008 by making it simple for them to engage with their audiences on a truly global scale using digital event experiences. Our technology is easy to start and powerful at scale, providing businesses with the tools they need to unleash their digital event potential, with outstanding support every step of the way. WorkCast's headquarters are in the North East, UK, and with offices in Edinburgh and Seattle, offering the team an international presence and allowing WorkCast to support customers around the world. For more information, visit https://info.workcast.com.
Futr
futr.ai
Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required
Cloodot
cloodot.com
Cloodot is an all-in-one omni channel customer experience management suite. Cloodot facilitates an efficient and consistent workflow to build reputation, engage, and nurture long term relation with customers through multiple digital platforms Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites, SMS/Text numbers etc. through one easy to use dashboard. 1. Better online reputation Easily collect, showcase & respond to more reviews. 2. Easy Omni presence Bring all chats to an easy-to-use multi agent inbox. Direct chat option in Google search to get more enquiries easily. Distribute and assign channels to one or more users, handover chats and reviews between users and departments in a second. Multiple agents can collaborate and manage channels like WhatsApp, Google messages etc. which is not possible using original native apps. 3. Fast and quality engagement Cut down first & average response times to just seconds from hours. Custom template replies, reminders, tags, tasks, notes etc. 4. Automatic CSAT measurement Automatic CSAT survey on every chat channel to measure quality of engagement. 5. Re-engagement campaigns Generate more revenue from existing customers by sending bulk messages about offers and programs periodically. 6. Workload reduction Automated review replies & Agent-Bot collaborative chat management workflow reduces manpower involvement by 50 - 80%. Makes customer engagement extremely easy for CS agents. 7. Easy supervision Real-time performance monitoring and reporting brings more accountability. Agents become more productive, ultimately resulting in faster & quality experience for customers. 8. Cost reduction Replaces 1/2 a dozen different paid tools. Increases efficiency & reduces overall expenses. 9. Safe access No need to provide CS agents any access to native platforms. Agents won't be distracted by other social media activities. 10. Superior support Dedicated account manager On-Call support No cost staff training No setup cost
URVA
urva.co
The URVA Sales Force Tracker is a mobile-friendly sales tool which brings your entire sales team on the same page. Sales teams interface with new leads to generate business and existing customers to upsell and grow business relationships further. While this may happen regularly or irregularly, there is rarely visibility on the whats happening without a tool that connects the team on the ground to the leaders in the HQ. URVA enables the bridging of this very gap. The sales personnel on the go, have a nifty app with them, which allows them to record all customer interactions in seconds, and that too with geotagging for visibility. In return managers get to view what's happening and guide their teams about new products & services as well as set targets & plans for the week/month without having to talk to every team member. Finally, at a leadership level, all these interactions are available for consumption in bit sized dashboards & scheduled reports. All the capabilities of URVA Sales work everywhere from the phone to the big screen and everything in between. URVA Sales is trusted by some of the leading Banks, Telecoms & Pharmaceutical companies in the world.
Pega
pega.com
Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.
ShootQ
shootq.com
ShootQ is a cloud-based CRM system for creative people including Professional photographers, videographers, wedding industry professionals, and many more creative types. This platform allows you to manage contacts, all of your jobs, send proposals, contracts, track your calendar and more.
FunnelMaker
funnelmaker.com
Funnel Maker delivers hundreds of CRM, communication, sales, and marketing software tools for small businesses under one login.
Aritic
aritic.com
Boost your sales process by streamlining your entire sales funnel within Aritic CRM. Know which prospect has the highest conversion value. Manage your contacts based on their sales stage, behavior, and buying intent. Distribute and divide tasks automatically and monitor the entire process until a deal is won or lost. Aritic platform is an unified automation platform. It includes marketing automation, communication automation, sales pipeline CRM application, service desk application and business automation stack designed for B2B businesses. At present there are more than 1800+ business globally, using DataAegis Software Pvt. Ltd. products; which is the parent company of Aritic. Few of the notable customers include- Wunderman, Abbott, BTCC, Dunlop, Manipal Global, Pearson, Paradise Property, Snaplogy, Citrix, Moovely, Avisolve, Magnum, and a couple of Fortune 500 companies.
Salescamp CRM
salescamp.app
Salescamp offers cloud base sales CRM software solution to manage sales reporting, management, marketing, improve customer relationships and more. Get the best free CRM system for your business.
ContactWise
contactwise.io
CRM - contact, constituent, or customer relationship management, is a application that stretches across industries and verticals ranging from state and local government to sales organizations to higher education institutions. ContactWise is an innovative cloud-based contact center platform with advanced data driven routing engine to help companies to improve their sales, customer satisfaction and retention.
BASCRM
bascrm.com
BASCRM delivers CRM software and professional services to help businesses with processes and technology for improved agility and business performance.
Team365 CRM
team365.io
What is Team365 CRM? Team365 CRM is a cloud-based, integrated customer relationship management platform that caters to the needs of businesses and industries of all sizes and types. Over 150,000 businesses across the world use Team365 CRM to build lasting customer relationships and maximize team productivity. Our expanded support for phone, email, live chat and in-person meetings make Team365 CRM the most tightly integrated system in the market. Team365's AI-powered sales assistant, AI provides advanced interpretations, solutions and predictions for salespeople. Your sales team can spend more time selling instead of entering data with the help of workflow automation, lead scoring, real-time notifications and built-in gamification. Our key features include: - Lead Management - Workflow Automation - Advanced Analytics - Process Management - Marketing Automation - Pipeline Management Automate routine sales, marketing, and support functions using Team365 CRM, giving you more time to concentrate on your customers. Create optimized workflows that help you reduce manual data entry, eliminate redundancies, and speed up your overall process. Accelerate your sales team's productivity with accurate forecasts of potential revenue, and make use of productivity games to exceed your sales quotas. Set up multiple currencies, use AI predictions to prioritize leads and deals likely to convert, and track website visitors to convert more prospects. Get your marketing and sales teams on the same page. Generate new leads, execute targeted email marketing campaigns, and compare ad spending to sales revenue using the Google Ads integration. Your security is our top priority. We understand that every organization needs to strike the right balance between protecting their customers' data and giving employees the freedom to get their work done. Team365 CRM succeeds in meeting both of these requirements.
CrmOne
crmone.com
The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle with managing customer relationships without paying the hefty price of different essential features, or multiple subscriptions. However, it doesn’t have to be that way. With CrmOne, businesses can empower themselves with one seamless solution that can manage their customer relationships all in one place without compromising any features that they may need for sales and marketing without breaking the bank. From lead management and sales pipeline tracking to customer support and analytics, CrmOne offers a versatile toolkit to meet the diverse needs of businesses across various industries. CrmOne has a rich history of empowering over 4000 startups, growing businesses, and enterprises worldwide, showcasing a commitment to excellence and innovation.
Simpleview
simpleviewinc.com
Simpleview, part of Granicus, is a worldwide leading provider of CRM, CMS, website design, digital marketing services, and data insights for convention bureaus, venues, tourism boards, destination marketing organizations (DMOs), and attractions. The company employs staff across the globe, serving clients of all sizes, including small towns, world capitals, top meeting destinations, and countries across multiple continents.
Act!
act.com
Act! is the leading provider of all-in-one CRM and Marketing Automation solutions that empower small and midsize businesses to market better, sell more, and create customers for life.
BIGContacts
bigcontacts.com
BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!
ClientTether
clienttether.com
Connect instantly with leads generated through your marketing efforts with our sales engagement automation platform and CRM. Send a personalized text message, receive a phone call, send an email or even a box of brownies within 29 seconds, when you receive a lead to maximize lead conversion. Our Franchise clients love that they can guarantee 100% lead follow-up across their networks using our platform. Convert leads effortlessly through our automated follow-up and scheduling technology. Schedule appointments, calls, texts and emails to your customers according to your desired time frame and frequency. Also, ensure your team is following up consistently with each quote, each lost opportunity, and each converted lead. Create long-term relationships and retain customers through our automated retention program. Engage with your clients with minimal effort from you. Schedule emails, texts, and calls, and send personalized post cards, thank you cards, brownies, golf balls, or other physical media to create a rich, omni-channel retention and re-engagement strategy. Use our integrated proposal management tools to create beautiful proposals or quick quotes. Receive notifications when they have been opened, and when your clients have used our e-signature tools to sign and approve your job. Automate online review management to make sure you optimize your online reputation using our reputation manager tool as well. Our platform was designed for home service and other service franchises and businesses. Our data architecture enables franchise systems to deploy our platform out of the box without massive customization to meet their needs. Business owners and franchisors alike love our visual pipeline and our dynamic dashboards. Track and monitor growth across lead flow, lead attribution, sales progression, activity, and close rates across multi-location or multi-unit businesses
AllClients
allclients.com
The #1 Client Management and Marketing Automation System for very small businesses. Designed for very small businesses. Easily manage your contacts, send emails, and put your marketing on auto-pilot.
OneHash
onehash.ai
OneHash CRM is a cloud-based, robust, scalable, agile, affordable and fully featured, FaaS solution with CRM, ERP, HCM, Project Management, Help desk and other SaaS that your company needs, at the prices of FOSS for exponential growth and development. We are determined to serve 95% of the SMBs across the globe with a smart, affordable, agile and secure CRM solution that will ensure sustainable growth. World class service at pocket friendly prices is our USP, and we abide by what we promise.
HelpJuice
helpjuice.com
Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without having to call or email support.
Certainly
certainly.io
Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on, and we have customers and partners in over 20 countries worldwide. With its no-code Chatbot Builder, the Certainly Conversational AI Platform offers a fun and easy building experience. The product offers high-quality user experiences across channels, seamless integrations with dozens of business systems, and a powerful, proprietary AI that detects any language and offers ready-to-use content in 14+ languages. Certainly is trusted by brands such as Carlsberg, Tiger of Sweden, Booking.com, Rockwool, Trustpilot, Siksilk, Deloitte, Zendesk, and AKQA.
Brushfire
brushfire.com
Brushfire is an Event Management Platform providing solutions for Ticketing, Registration, Virtual Events, and Event Apps. Founded in 2003, Brushfire has helped power online ticketing and registration with thousands of organizations around the world over the past 20 years. Backed by award-winning service and support, Brushfire provides the tools you need to save time and money on your next event. Brushfire solutions are made for growth. Have questions? Talk to our team at (866) 825-8252.
Spin CRM
spincrm.com
Free Spin CRM - sales management system, communication with customers, sales management and preparation of offers.
Konverse
konverse.com
Konverse is a robust communications platform and app designed to unite deskless teams. With features from task management and training, to direct chat and corporate communications, organizations like Hyatt, Realogy, and Follett trust Konverse to unite and empower their staff.
Brainfish
brainfi.sh
Brainfish is an AI-powered help center and content platform designed to enhance customer experience. Its primary function is to provide instant answers to customer questions, serving as an automated self-service interface. This AI tool is designed to learn your content, enabling it to deliver accurate and personalized responses to customer queries. The aim is to reduce ticket volumes, improving overall customer satisfaction. In addition, Brainfish offers real-time translation capabilities, serving global customers in their native language by translating your content to suit their language preferences. One of the compelling features of Brainfish is its functionality that provides insights into customer concerns in real time, assisting customer experience teams enhance the efficacy of the content in their knowledgebase. Furthermore, Brainfish enables the majority of customers to self-serve, reducing the need for extensive customer service interactions. The platform is designed for seamless integration with various human-support software such as Zendesk, Intercom, Salesforce and others, ensuring an improved and efficient customer service experience.
WalkMe US
walkme.com
WalkMe (NASDAQ:WKME) pioneered the world’s leading Digital Adoption Platform (DAP) so companies can effectively navigate the constant change brought on by technology. With WalkMe, organizations drive enterprise productivity and reduce risk by ensuring consistent, responsible, and efficient adoption of software and the workflows it powers. WalkMe's AI-driven platform sits on top of an organization’s tech stack, identifies where people experience friction, and delivers the personalized guidance and automation needed to get the job done, right in the flow of work. Customers like IBM, Nestle, ThermoFisher Scientific, and the U.S. Dept. of Defense trust WalkMe to create the people-centric experiences required to boost the effectiveness of their workflows and maximize software ROI.
Wannadocs
wannadocs.com
Create public product docs for your customers or internal knowledge base for your team, all within the same awesome UI. Start your free 14 day trial today! Knowledge Base Management System Create public documentation for your customers or internal knowledge base for you team using our awesome interface. Increase user satisfaction and maximize business benefits with Wannadocs today!
Atolia
atolia.com
Kickstart successful teamwork quickly and easily from a single digital workplace. Communicate easily through video calls & instant messaging. Manage your projects and complete them faster. Share and sync your calendars with your colleagues. Share and co-edit your documents in real time. All of these in one single platform. Even if it’s super easy to use & implement (no download, no complicated setup), we have a lovely support team ready to help you. Cherry on top, Atolia is 10X cheaper than subscribing to Slack + Asana + Dropbox + Zoom (still great tools ;))
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